Goods & Services

Servers for computer networks; software; downloadable software applications [apps]; software platforms; data processing software; data analysis software; computer programs; customer relationship management software; computer programs and downloadable software for retrieving, tracking, analyzing, testing, evaluating and managing data, managing data on customers and customer interactions; Software for customer relations management; database server centers; audiovisual, magnetic and digital recording media; apparatus and instruments for telecommunications, telephone, data processing; apparatus for the processing, transmission and storage of information; sounding apparatus and machines; downloadable electronic publications; electronic devices for sending and receiving telephone calls, faxes, electronic mail, video content, instant messages, music, audiovisual content and other multimedia content, and other digital data; data synchronization programs; electronic agendas; electronic data media; databases; electronically stored image banks; digital, electronic, computer modules enabling connection to a global communication network such as the Internet, television and radio channels, telephone networks, telecommunication networks; computer downloadable applications for social networks; diagnostic apparatus not for medical use; global positioning system [GPS] tracking and location systems, memory devices for use with data processing apparatus; data recorders; downloadable security software; utility, security and cryptography software; artificial intelligence and machine learning software; virtual reality goggles; virtual reality headsets; virtual assistant software; virtual-reality computer hardware; downloadable digital multimedia files containing audio, video, text and images authenticated by non-fungible tokens [NFTs]; downloadable digital music files authenticated by non-fungible tokens [NFTs]; downloadable digital video files authenticated by non-fungible tokens [NFTs]; downloadable software for cryptocurrency, virtual and digital currency wallets and storage; downloadable software and application programming interface for the sending, reception, acceptance, purchase, selling, storage, transmission, trading and exchange of digital currency, virtual currency, cryptocurrency, virtual digital assets, and blockchain and virtual digitized assets, downloadable digital files authenticated by non-fungible tokens [NFTs]; downloadable digital files authenticated by non-fungible tokens [NFTs] based on blockchain technology; downloadable digital files authenticated by non-fungible tokens [NFTs]; digital content, namely, downloadable digital files authenticated by non-fungible tokens [NFTs] containing images, works of art, art objects, sculptures, statuettes, scale models, accessories and graphic designs for collection; virtual and augmented reality software, downloadable software enabling users to experience augmented reality and virtual reality visualization, manipulation and immersion; artificial intelligence software; interactive software based on artificial intelligence; artificial and emotional intelligence software; interactive software based on artificial and emotional intelligence; all the aforesaid goods may be provided and rendered in the real or virtual world. Company management assistance; commercial business management assistance; assistance for organizing company matters; business process management; analysis of business management systems; business consultancy, information or inquiries; commercial administration; document management and management of data relating to working groups; providing information with respect to commercial matters, commercial communication and trading on computer networks and global communication networks; compilation of information in computer databases; updating and maintenance of data in computer databases; computer file management services; business management advisory services in the field of information technology; business management advisory services in the field of cloud based solutions and platforms; commercial data analysis services; data systematization in computer databases; compilation of information in computer databases; consulting in the field of data outsourcing and systematization; consulting services in the field of outsourcing and management of human resources; advisory services with respect to personnel placement and assignment; outsourcing services (business assistance); customer relationship management outsourcing services; customer relationship management services; management of personnel skills; managerial and administrative management of contact centers for third parties; call center services for others; telephone switchboard services for third parties, namely telephone call services, receiving telephone calls for third parties, organization of exchanges via emails or social networks with users; advertising and marketing services provided via communications channels such as voice, email, chat and social media; advertising, marketing and promotional services; telemarketing services; market study; promotion of the sale of third-party services through advertising services; online retail services for virtual products, namely, downloadable digital files authenticated by non-fungible tokens [NFTs]; administration of virtual consumer loyalty programs; providing an online marketplace for buyers and sellers of downloadable digital goods authenticated by non-fungible tokens [NFTs]; conducting of online virtual trade fairs; organization of exhibitions for commercial or advertising purposes; online advertising on a computer network, rental of advertising time on any means of communication; computerized management of archives; negotiating business contracts for third parties, negotiation and conclusion of commercial transactions for third parties; work group platform and document management services; provision of commercial information from online databases and website links to other content providers; all the aforementioned services may be provided and rendered in the real or virtual world. Insurance services; financial affairs; monetary affairs; insurance advice, insurance information and consultancy; management of insurance contracts of all kinds; insurance services to support and assist people in their travel in France or abroad; insurance underwriting services, insurance and reinsurance brokerage, welfare and pension services, arranging subscriptions to telematic services in the field of insurance and financial affairs, insurance portfolio management, insurance agencies; financial assistance services; banking affairs; banking, financial, fiduciary, or monetary services, advice and information; financial, real estate and securities intermediary services; intermediary services in financial products or assets; financial and monetary evaluations; debt collection services by legal, amicable and/or judicial means; electronic debt collection services; cashing payments for goods and services; financial risk assessment; financial assessment of company credit, company solvency and private individuals; payment processing services; financial sponsorship; financing services; factoring services, electronic funds transfer services; exchange operations; financial transactions; acquisition and transfer of monetary claims; installment payments; financial management of reimbursements, payments for third parties; providing funding for commercial entities; processing payment transactions via the Internet; web-based payment solution services and payment solution services for use with mobile apparatus; all the above-mentioned services can be provided and rendered in the real world or in the virtual world. Telecommunication services provided via the Internet, intranet and extranet by telephone, telephone platforms and call centers; telecommunication services provided via platforms and portals on the Internet and other media; telecommunication services, for access to websites offering work-group collaboration and document creation and management services; providing access to content, websites and portals; providing access to Internet platforms for users; transmitting, disseminating and providing of access to content, websites and portals for sharing texts, photographs, dispatches, images, messages, data, sounds, music, videos, information via terminals via the Internet; providing discussion forums on the Internet and chat rooms; providing access to computer databases and web sites of others via a global communications network; computer, electronic, data messaging services; rental of access time to a computer system; rental of access time to databases and to database servers, particularly for global communication networks such as the Internet or private or restricted access networks (Intranets); transmission of information accessible by access code to computer or data communication databases and database servers; providing access to search engines for users; providing access to data or documents stored electronically in central files for remote consultation by any means of telecommunication; services for transferring telephone calls; rental of communication channels, including voice, chat, e-mail and social media; providing access to virtual facilities for real-time interaction between computer users; virtual chat room services via text messaging; communication via virtual private networks; providing virtual private network services; all the aforementioned services may be provided and rendered in the real or virtual world; services for disseminating news via global computer information networks or the Internet. Entertainment; teaching; training; editing and publishing texts, illustrations, books, magazines, newspapers, periodicals, magazines, publications of all kinds and in all forms, including electronic and digital publications; production of motion pictures and videos; videotape editing; seminars, courses and classes; organizing conferences, forums, congresses and colloquiums; organization of exhibitions for cultural or educational purposes; publication of books; organization of competitions, contests, festivals, games and information campaigns and professional or amateur events for educational, cultural, and/or entertainment purposes; editing and publishing services for all sound and/or visual recording media, editing of multimedia programs for interactive or other use; game services provided online from a computer network; electronic desktop publishing; translation services; virtual reality game services provided online from a computer network; provision of virtual or augmented reality entertainment; organizing physical and virtual electronic sports competitions; organizing training, conventions, conferences, forums, congresses, festivals, colloquiums, virtual exhibitions for cultural or educational purposes; organization of competitions (education or entertainment), competitions, games and information campaigns and professional or amateur events for educational, cultural and/or entertainment purposes; providing information about education, training and entertainment; providing non-downloadable online electronic publications, non-downloadable videos and non-downloadable images; all the aforementioned services may be provided and rendered in the real or virtual world. Design, development and updating of software, computer applications, new computer products; computer programming services for data processing; design, development, installation, maintenance, hosting of a collaborative platform to facilitate the sharing of information and communication; Platform as a Service [PaaS], namely communication platform and collaborative platform; temporary provision of non-downloadable social-networking software applications; providing temporary use of non-downloadable software; provision of search engines for obtaining data via communication networks; application service provider, namely hosting of third-party application software; computer services, in particular creating virtual communities that enable registered users to organize groups and events, participate in discussions and participate in social, professional and community networking; hosting of customized Web pages containing information defined or specified by the user, personal profiles, audio content, video content, photographs, text, graphics and data; hosting websites containing a technology that enables online users to create personal profiles offering information on social and commercial networking and to transfer and share such information on multiple infrastructures; provision of information in the fields of computers, computer networks, computerized systems for management of work groups and documents via computer networks and global communication networks; computer system analysis; data security services; computer programming services for electronic data security; computer security threat analysis for protecting data; maintenance of computer software relating to computer security and the prevention of computer risks; providing computer security risk management programs; provision of security services for computer networks, computer access and computerized transactions; support services for organizations for the implementation and management of cloud-based computing based platforms; electronic data storage; processing and conversion of documents from a physical medium to an electronic medium; research services in the field of computing and troubleshooting of computer hardware and software problems; technical support services in the nature of troubleshooting of computer hardware and software problems; provision of information with respect to computer programming; technical consulting and advice in the field of information technology; information technology [IT] support services [troubleshooting of software] via telephone, network and any transmission media; management of IT infrastructure services; provision of programs for managing computer security risks; online provision of non-downloadable software for database management; management of computer projects in the field of electronic data processing; development of software for logistics, supply chain management and e-business portals; providing temporary use of online non-downloadable software for data and information management; advice in the field of office and workplace automation; providing information technology incident management services; advisory and consultancy services relating to hyperautomation; design, development, implementation and maintenance of computer systems and software relating to hyperautomation; design and development of software; providing online non-downloadable software for virtual reality, augmented reality and mixed reality; providing online non-downloadable software enabling users to experience visualization, manipulation and immersion in virtual reality and augmented reality; providing online non-downloadable software enabling users to conduct e-commerce and financial transactions; providing online non-downloadable software for digital, virtual, and cryptographic currency wallets and storage; providing online non-downloadable software enabling users to access, maintain, store, post, purchase, sell and exchange virtual and virtual digital assets and downloadable digital files authenticated by non-fungible tokens [NFTs]; providing online non-downloadable software for sending, receiving, accepting, buying, selling, storing, transmitting, trading and exchanging digital currency, virtual currency, cryptocurrency, virtual digital and blockchain assets, virtual digitized assets, downloadable digital files authenticated by non-fungible tokens [NFTs]; computer platform as a service [PaaS] offering computer software platforms for providing access to downloadable digital files authenticated by non-fungible tokens [NFTs]; authentication and certification of data relating to cryptocurrency and downloadable digital files authenticated by non-fungible tokens [NFTs] via blockchain technology; authentication of data in the field of downloadable digital files authenticated by non-fungible tokens [NFTs] connected with blockchain technology and smart contracts using blockchain technology; authentication of field data on downloadable digital files authenticated by non-fungible tokens [or NFTs] using blockchain technology; electronic storage of cryptocurrency for third parties; providing electronic storage of downloadable digital files authenticated by non-fungible tokens [NFTs] via a website; design and hosting of an online platform for facilitating transactions of cryptocurrency and downloadable digital files authenticated by non-fungible tokens [NFTs]; provision of virtual computer environments via cloud computing; cloud computing services; cloud computing consulting; advice in the field of cloud computing applications and networks; programming of operating software for accessing and using a cloud computing network; rental of operating software for accessing and using a cloud computing network; providing online non-downloadable software, applications computer programs [application services provider]; application service provider services featuring software for use in downloading computer applications, downloading applications for mobile phones and tablet computers, downloading software; research in the field of artificial intelligence technology; research in the field of artificial and emotional intelligence technology; platforms for artificial intelligence as SaaS [Software as a Service]; technological consultation in the field of artificial intelligence (technical services); all the aforementioned services may be provided and rendered in the real or virtual world.

Goods & Services

Servers for computer networks; software; downloadable software applications [apps]; software platforms; data processing software; data analysis software; computer programs; customer relationship management software; computer programs and downloadable software for retrieving, tracking, analyzing, testing, evaluating and managing data, managing data on customers and customer interactions; Software for customer relations management; database server centers; audiovisual, magnetic and digital recording media; apparatus and instruments for telecommunications, telephone, data processing; apparatus for the processing, transmission and storage of information; sounding apparatus and machines; downloadable electronic publications; electronic devices for sending and receiving telephone calls, faxes, electronic mail, video content, instant messages, music, audiovisual content and other multimedia content, and other digital data; data synchronization programs; electronic agendas; electronic data media; databases; electronically stored image banks; digital, electronic, computer modules enabling connection to a global communication network such as the Internet, television and radio channels, telephone networks, telecommunication networks; computer downloadable applications for social networks; diagnostic apparatus not for medical use; global positioning system [GPS] tracking and location systems, memory devices for use with data processing apparatus; data recorders; downloadable security software; utility, security and cryptography software; artificial intelligence and machine learning software; virtual reality goggles; virtual reality headsets; virtual assistant software; virtual-reality computer hardware; downloadable digital multimedia files containing audio, video, text and images authenticated by non-fungible tokens [NFTs]; downloadable digital music files authenticated by non-fungible tokens [NFTs]; downloadable digital video files authenticated by non-fungible tokens [NFTs]; downloadable software for cryptocurrency, virtual and digital currency wallets and storage; downloadable software and application programming interface for the sending, reception, acceptance, purchase, selling, storage, transmission, trading and exchange of digital currency, virtual currency, cryptocurrency, virtual digital assets, and blockchain and virtual digitized assets, downloadable digital files authenticated by non-fungible tokens [NFTs]; downloadable digital files authenticated by non-fungible tokens [NFTs] based on blockchain technology; downloadable digital files authenticated by non-fungible tokens [NFTs]; digital content, namely, downloadable digital files authenticated by non-fungible tokens [NFTs] containing images, works of art, art objects, sculptures, statuettes, scale models, accessories and graphic designs for collection; virtual and augmented reality software, downloadable software enabling users to experience augmented reality and virtual reality visualization, manipulation and immersion; artificial intelligence software; interactive software based on artificial intelligence; artificial and emotional intelligence software; interactive software based on artificial and emotional intelligence; all the aforesaid goods may be provided and rendered in the real or virtual world. Company management assistance; commercial business management assistance; assistance for organizing company matters; business process management; analysis of business management systems; business consultancy, information or inquiries; commercial administration; document management and management of data relating to working groups; providing information with respect to commercial matters, commercial communication and trading on computer networks and global communication networks; compilation of information in computer databases; updating and maintenance of data in computer databases; computer file management services; business management advisory services in the field of information technology; business management advisory services in the field of cloud based solutions and platforms; commercial data analysis services; data systematization in computer databases; compilation of information in computer databases; consulting in the field of data outsourcing and systematization; consulting services in the field of outsourcing and management of human resources; advisory services with respect to personnel placement and assignment; outsourcing services (business assistance); customer relationship management outsourcing services; customer relationship management services; management of personnel skills; managerial and administrative management of contact centers for third parties; call center services for others; telephone switchboard services for third parties, namely telephone call services, receiving telephone calls for third parties, organization of exchanges via emails or social networks with users; advertising and marketing services provided via communications channels such as voice, email, chat and social media; advertising, marketing and promotional services; telemarketing services; market study; promotion of the sale of third-party services through advertising services; online retail services for virtual products, namely, downloadable digital files authenticated by non-fungible tokens [NFTs]; administration of virtual consumer loyalty programs; providing an online marketplace for buyers and sellers of downloadable digital goods authenticated by non-fungible tokens [NFTs]; conducting of online virtual trade fairs; organization of exhibitions for commercial or advertising purposes; online advertising on a computer network, rental of advertising time on any means of communication; computerized management of archives; negotiating business contracts for third parties, negotiation and conclusion of commercial transactions for third parties; work group platform and document management services; provision of commercial information from online databases and website links to other content providers; all the aforementioned services may be provided and rendered in the real or virtual world. Insurance services; financial affairs; monetary affairs; insurance advice, insurance information and consultancy; management of insurance contracts of all kinds; insurance services to support and assist people in their travel in France or abroad; insurance underwriting services, insurance and reinsurance brokerage, welfare and pension services, arranging subscriptions to telematic services in the field of insurance and financial affairs, insurance portfolio management, insurance agencies; financial assistance services; banking affairs; banking, financial, fiduciary, or monetary services, advice and information; financial, real estate and securities intermediary services; intermediary services in financial products or assets; financial and monetary evaluations; debt collection services by legal, amicable and/or judicial means; electronic debt collection services; cashing payments for goods and services; financial risk assessment; financial assessment of company credit, company solvency and private individuals; payment processing services; financial sponsorship; financing services; factoring services, electronic funds transfer services; exchange operations; financial transactions; acquisition and transfer of monetary claims; installment payments; financial management of reimbursements, payments for third parties; providing funding for commercial entities; processing payment transactions via the Internet; web-based payment solution services and payment solution services for use with mobile apparatus; all the above-mentioned services can be provided and rendered in the real world or in the virtual world. Telecommunication services provided via the Internet, intranet and extranet by telephone, telephone platforms and call centers; telecommunication services provided via platforms and portals on the Internet and other media; telecommunication services, for access to websites offering work-group collaboration and document creation and management services; providing access to content, websites and portals; providing access to Internet platforms for users; transmitting, disseminating and providing of access to content, websites and portals for sharing texts, photographs, dispatches, images, messages, data, sounds, music, videos, information via terminals via the Internet; providing discussion forums on the Internet and chat rooms; providing access to computer databases and web sites of others via a global communications network; computer, electronic, data messaging services; rental of access time to a computer system; rental of access time to databases and to database servers, particularly for global communication networks such as the Internet or private or restricted access networks (Intranets); transmission of information accessible by access code to computer or data communication databases and database servers; providing access to search engines for users; providing access to data or documents stored electronically in central files for remote consultation by any means of telecommunication; services for transferring telephone calls; rental of communication channels, including voice, chat, e-mail and social media; providing access to virtual facilities for real-time interaction between computer users; virtual chat room services via text messaging; communication via virtual private networks; providing virtual private network services; all the aforementioned services may be provided and rendered in the real or virtual world; services for disseminating news via global computer information networks or the Internet. Entertainment; teaching; training; editing and publishing texts, illustrations, books, magazines, newspapers, periodicals, magazines, publications of all kinds and in all forms, including electronic and digital publications; production of motion pictures and videos; videotape editing; seminars, courses and classes; organizing conferences, forums, congresses and colloquiums; organization of exhibitions for cultural or educational purposes; publication of books; organization of competitions, contests, festivals, games and information campaigns and professional or amateur events for educational, cultural, and/or entertainment purposes; editing and publishing services for all sound and/or visual recording media, editing of multimedia programs for interactive or other use; game services provided online from a computer network; electronic desktop publishing; translation services; virtual reality game services provided online from a computer network; provision of virtual or augmented reality entertainment; organizing physical and virtual electronic sports competitions; organizing training, conventions, conferences, forums, congresses, festivals, colloquiums, virtual exhibitions for cultural or educational purposes; organization of competitions (education or entertainment), competitions, games and information campaigns and professional or amateur events for educational, cultural and/or entertainment purposes; providing information about education, training and entertainment; providing non-downloadable online electronic publications, non-downloadable videos and non-downloadable images; all the aforementioned services may be provided and rendered in the real or virtual world. Design, development and updating of software, computer applications, new computer products; computer programming services for data processing; design, development, installation, maintenance, hosting of a collaborative platform to facilitate the sharing of information and communication; Platform as a Service [PaaS], namely communication platform and collaborative platform; temporary provision of non-downloadable social-networking software applications; providing temporary use of non-downloadable software; provision of search engines for obtaining data via communication networks; application service provider, namely hosting of third-party application software; computer services, in particular creating virtual communities that enable registered users to organize groups and events, participate in discussions and participate in social, professional and community networking; hosting of customized Web pages containing information defined or specified by the user, personal profiles, audio content, video content, photographs, text, graphics and data; hosting websites containing a technology that enables online users to create personal profiles offering information on social and commercial networking and to transfer and share such information on multiple infrastructures; provision of information in the fields of computers, computer networks, computerized systems for management of work groups and documents via computer networks and global communication networks; computer system analysis; data security services; computer programming services for electronic data security; computer security threat analysis for protecting data; maintenance of computer software relating to computer security and the prevention of computer risks; providing computer security risk management programs; provision of security services for computer networks, computer access and computerized transactions; support services for organizations for the implementation and management of cloud-based computing based platforms; electronic data storage; processing and conversion of documents from a physical medium to an electronic medium; research services in the field of computing and troubleshooting of computer hardware and software problems; technical support services in the nature of troubleshooting of computer hardware and software problems; provision of information with respect to computer programming; technical consulting and advice in the field of information technology; information technology [IT] support services [troubleshooting of software] via telephone, network and any transmission media; management of IT infrastructure services; provision of programs for managing computer security risks; online provision of non-downloadable software for database management; management of computer projects in the field of electronic data processing; development of software for logistics, supply chain management and e-business portals; providing temporary use of online non-downloadable software for data and information management; advice in the field of office and workplace automation; providing information technology incident management services; advisory and consultancy services relating to hyperautomation; design, development, implementation and maintenance of computer systems and software relating to hyperautomation; design and development of software; providing online non-downloadable software for virtual reality, augmented reality and mixed reality; providing online non-downloadable software enabling users to experience visualization, manipulation and immersion in virtual reality and augmented reality; providing online non-downloadable software enabling users to conduct e-commerce and financial transactions; providing online non-downloadable software for digital, virtual, and cryptographic currency wallets and storage; providing online non-downloadable software enabling users to access, maintain, store, post, purchase, sell and exchange virtual and virtual digital assets and downloadable digital files authenticated by non-fungible tokens [NFTs]; providing online non-downloadable software for sending, receiving, accepting, buying, selling, storing, transmitting, trading and exchanging digital currency, virtual currency, cryptocurrency, virtual digital and blockchain assets, virtual digitized assets, downloadable digital files authenticated by non-fungible tokens [NFTs]; computer platform as a service [PaaS] offering computer software platforms for providing access to downloadable digital files authenticated by non-fungible tokens [NFTs]; authentication and certification of data relating to cryptocurrency and downloadable digital files authenticated by non-fungible tokens [NFTs] via blockchain technology; authentication of data in the field of downloadable digital files authenticated by non-fungible tokens [NFTs] connected with blockchain technology and smart contracts using blockchain technology; authentication of field data on downloadable digital files authenticated by non-fungible tokens [or NFTs] using blockchain technology; electronic storage of cryptocurrency for third parties; providing electronic storage of downloadable digital files authenticated by non-fungible tokens [NFTs] via a website; design and hosting of an online platform for facilitating transactions of cryptocurrency and downloadable digital files authenticated by non-fungible tokens [NFTs]; provision of virtual computer environments via cloud computing; cloud computing services; cloud computing consulting; advice in the field of cloud computing applications and networks; programming of operating software for accessing and using a cloud computing network; rental of operating software for accessing and using a cloud computing network; providing online non-downloadable software, applications computer programs [application services provider]; application service provider services featuring software for use in downloading computer applications, downloading applications for mobile phones and tablet computers, downloading software; research in the field of artificial intelligence technology; research in the field of artificial and emotional intelligence technology; platforms for artificial intelligence as SaaS [Software as a Service]; technological consultation in the field of artificial intelligence (technical services); all the aforementioned services may be provided and rendered in the real or virtual world.

Goods & Services

(1) Serveurs pour réseaux informatiques; logiciels; applications logicielles téléchargeables [apps]; plates-formes logicielles; logiciels pour le traitement de l'information; logiciels d'analyse de données; programmes informatiques; logiciels de gestion des relations avec la clientèle; programmes informatiques et logiciels téléchargeables pour la récupération, le suivi, l'analyse, le test, l'évaluation et la gestion de données, gestion de données sur les clients et interactions avec les clients; logiciel de gestion de la relation client; centres serveurs de bases de données; supports d'enregistrement audiovisuels, magnétiques et numériques; appareils et instruments de téléphonie, de télécommunications, de traitement de données; appareils pour le traitement, la transmission et le stockage des informations; appareils et machines de sondage; publications électroniques téléchargeables; dispositifs électroniques pour l'envoi et la réception d'appels téléphoniques, de télécopies, de courrier électronique, de contenu vidéo, de messages instantanés, de musique, de contenu audiovisuel et d'autres contenus multimédias, et d'autres données numériques; programmes de synchronisation de données; agendas électroniques; supports de données électroniques; bases de données; banques d'images stockées électroniquement; boîtiers électroniques, numériques, informatiques permettant de se connecter à un réseau de communication mondiale de type Internet, à des chaînes télévisées, radiophoniques, à des réseaux téléphoniques, à des réseaux de télécommunication; applications téléchargeables par ordinateur pour réseaux sociaux; appareils de diagnostic non à usage médical; systèmes de suivi et de localisation du système de positionnement global [GPS], dispositifs de mémoire à utiliser avec des appareils de traitement de données; enregistreurs de données; logiciels de sécurité informatique téléchargeables; logiciels utilitaires, de sécurité et de cryptographie; logiciels d'intelligence artificielle et d'apprentissage automatique; lunettes de réalité virtuelle; casques de réalité virtuelle; logiciels d'assistant virtuel; matériel informatique de réalité virtuelle; fichiers multimédias numériques téléchargeables contenant de l'audio, de la vidéo, du texte et des images authentifiés par des jetons non fongibles [NFT]; fichiers musicaux numériques téléchargeables authentifiés par des jetons non fongibles [NFT]; fichiers vidéo numériques téléchargeables authentifiés par des jetons non fongibles [NFT]; logiciels téléchargeables pour portefeuilles et stockage de devises numériques, virtuelles et cryptographiques; logiciel téléchargeable et interface de programmation d'applications pour l'envoi, la réception, l'acceptation, l'achat, la vente, le stockage, la transmission, le commerce et l'échange de monnaie numérique, de monnaie virtuelle, de cryptomonnaie, d'actifs numériques virtuels et de chaînes de blocs et d'actifs numérisés virtuels, de fichiers numériques téléchargeables authentifiés par des jetons non fongibles [NFT]; fichiers numériques téléchargeables authentifiés par des jetons non fongibles [NFT] basés sur la technologie de chaîne de blocs [blockchain]; fichiers numériques téléchargeables authentifiés par des jetons non fongibles [NFT]; contenus numériques à savoir fichiers numériques téléchargeables authentifiés par des jetons non fongibles [NFTs] contenant des images, œuvres d'art, objets d'art, sculptures, statuettes, modèles réduits, accessoires et dessins graphiques à collectionner; logiciels de réalité virtuelle et augmentée, logiciels téléchargeables permettant aux utilisateurs de faire l'expérience de la visualisation, de la manipulation et de l'immersion en réalité virtuelle et en réalité augmentée; logiciels d'intelligence artificielle; logiciels interactifs basés sur l'intelligence artificielle; logiciels d'intelligence artificielle et émotionnelle; logiciels interactifs basés sur l'intelligence artificielle et émotionnelle; tous les produits précités pouvant être fournis et rendus dans le monde réel ou virtuel. (1) Aide à la gestion d'entreprise; aide à la gestion d'affaires commerciales; aide à l'organisation des affaires d'entreprise; gestion de processus d'entreprises; analyse de systèmes de gestion des affaires commerciales; conseils, informations ou renseignements d'affaires; administration commerciale; gestion de documents et gestion de données relatives à des groupes de travail; fourniture d'informations en matière commerciale, communication commerciale et commerce sur des réseaux informatiques et des réseaux mondiaux de communication; compilation d'informations dans des bases de données informatiques; mise à jour et maintenance de données dans des bases de données informatiques; services de gestion de fichiers informatiques; services de conseil en gestion d'entreprise dans le domaine des technologies de l'information; services de conseil en gestion d'entreprise dans le domaine des plates-formes et solutions en nuage; services d'analyse de données commerciales; systématisation des données dans des bases de données informatiques; compilation d'informations dans des bases de données informatiques; conseils dans le domaine de la systématisation et externalisation de données; services de consultation dans le domaine de l'externalisation (outsourcing) et de la gestion (management) des ressources humaines; services de conseils en matière de placement et d'affectation de personnel; services d'externalisation (aide commerciale); services d'externalisation de la gestion de la relation client; services de gestion des relations avec la clientèle; gestion des compétences de personnel; gestion managériale et administrative de centres de contact pour des tiers; services de centre d'assistance téléphonique pour des tiers; services de standard téléphonique pour le compte de tiers, à savoir services d'appels téléphoniques, réception d'appels téléphoniques pour le compte de tiers, organisation d'échanges par emails ou réseaux sociaux avec des utilisateurs; services de publicité et de marketing fournis par le biais de canaux de communication tels que la voix, le courrier électronique, le chat et les médias sociaux; services de publicité, de marketing et de promotion; services de télémarketing; étude de marché; promotion de la vente de services de tiers par le biais de services publicitaires; services de vente au détail en ligne des produits virtuels, à savoir fichiers numériques téléchargeables authentifiés par des jetons non fongibles [NFT]; administration de programmes de fidélisation virtuels de consommateurs; mise à disposition d'une place de marché en ligne pour acheteurs et vendeurs de produits numériques téléchargeables authentifiés par des jetons non fongibles [NFT]; conduite d'expositions commerciales virtuelles en ligne; organisation d'expositions à des fins commerciales ou publicitaires; publicité en ligne sur un réseau informatique, location de temps publicitaire sur tout moyen de communication; gestion informatisée d'archives; négociation de contrats d'affaires pour des tiers, négociation et conclusion de transactions commerciales pour des tiers; services de gestion de documents et de plateformes de groupes de travail; mise à disposition d'informations commerciales à partir de bases de données en ligne et de liens à des sites web à d'autres fournisseurs de contenus; tous les services précités pouvant être fournis et rendus dans le monde réel ou virtuel. (2) Assurances; affaires financières; affaires monétaires; conseil en assurance, informations et consultations en assurance; gestion de tous types de contrats d'assurances; services d'assurances pour aider et assister les personnes lors de leurs déplacements en France ou à l'étranger; services de souscription d'assurance, courtage d'assurance et de réassurance, services de prévoyance, services d'abonnement à des services télématiques dans le domaine de l'assurance et des affaires financières, gestion de portefeuilles d'assurance, agences d'assurance; services d'assistance financière; affaires bancaires; services, conseils et informations en matière bancaire, financière, fiduciaire, ou monétaire; services d'intermédiaires financiers, immobiliers et en valeurs mobilières; services d'intermédiaires en produits ou actifs financiers; estimations financières et monétaires; services de recouvrement de créances par voie légale, amiable et/ou judiciaire; services de recouvrement électronique de créances; encaissement de paiements pour des produits et services; évaluation des risques financiers; évaluation financière de la solvabilité des entreprises, de la solvabilité des entreprises et des particuliers; services de traitement des paiements; parrainage financier; services de financement; services d'affacturage, services de transfert électronique de fonds; opérations de change; transactions financières; acquisition et transfert de créances monétaires; paiements échelonnés; gestion financière des remboursements, des paiements pour des tiers; fourniture de financement pour des entités commerciales; traitement des transactions de paiement via l'Internet; services de solutions de paiement basées sur le web et des services de solutions de paiement à utiliser avec des appareils mobiles; tous les services susmentionnés peuvent être fournis et rendus dans le monde réel ou dans le monde virtuel. (3) Services de télécommunication fournis par Internet, intranet et extranet par téléphone, plateformes téléphoniques et centres d'appels; services de télécommunication fournis par le biais de plateformes et de portails sur Internet et d'autres supports; services de télécommunications, permettant l'accès au site web offrant des services de collaboration de groupes de travail et de création et de gestion de documents; fourniture d'accès à des contenus, des sites web et des portails; fourniture d'accès à des plates-formes sur Internet pour des utilisateurs; transmission, diffusion et mise à disposition d'accès à des contenus, sites web et portails de partage de textes, de photographies, de dépêches, d'images, de messages, de données, de sons, de musique, de vidéos, d'informations par terminaux par réseau Internet; fourniture de forums de discussion sur Internet et de salons de discussion [chatrooms]; fourniture d'accès à des bases de données informatiques et des sites Web de tiers via un réseau de communication mondial; service de messageries informatiques, électroniques, télématiques; location de temps d'accès à un système informatique; location de temps d'accès à des bases de données et à des serveurs de bases de données, notamment pour les réseaux de communication mondiale de type Internet ou d'accès privé ou réservé de type Intranet; transmission d'informations accessibles par code d'accès à des bases de données et à des centres serveurs de bases de données informatiques ou télématiques; fourniture d'accès à des moteurs de recherche pour des utilisateurs; fourniture d'accès à des données ou documents stockés électroniquement dans des fichiers centraux pour consultation à distance par tous moyens téléinformatiques; services de transfert d'appels téléphoniques; location de canaux de communication, y compris la voix, le chat, le courrier électronique et les médias sociaux; fourniture d'accès à des installations virtuelles pour l'interaction en temps réel entre utilisateurs d'ordinateurs; services de salons de discussion virtuels par messagerie textuelle; communication par réseaux privés virtuels; fourniture de services de réseaux privés virtuels; tous les services précités pouvant être fournis et rendus dans le monde réel ou virtuel; services de diffusion de nouvelles via des réseaux télématiques mondiaux ou Internet. (4) Divertissement; enseignement; formation; édition et publication de textes, d'illustrations, de livres, de revues, de journaux, de périodiques, de magazines, de publications de toutes sortes et sous toutes formes, y compris publications électroniques et numériques; production de films cinématographiques et vidéos; montage de bandes vidéo; séminaires, stages et cours; organisation de conférences, de forums, de congrès et de colloques; organisation d'expositions à buts culturels ou éducatifs; publication de livres; organisation de concours, de compétitions, de festivals, de jeux et de campagnes d'information et d'événements professionnels ou amateurs à des fins éducatives, culturelles, et/ou de divertissement; services d'édition et de publication pour tous supports d'enregistrement sonores et/ou visuels, édition de programmes multimédias à usage interactif ou autre; services de jeu proposés en ligne à partir d'un réseau informatique; micro-édition; services de traduction; services de jeux de réalité virtuelle fournis en ligne à partir d'un réseau informatique; mise à disposition de divertissement en réalité virtuelle ou augmentée; organisation de compétitions de sports électroniques physiques et virtuelles; organisation de formation, de convention, de conférences, de forums, de congrès, de festivals, de colloques, d'expositions virtuels à buts culturels ou éducatifs; organisation de concours (éducation ou divertissement), de compétitions, de jeux et de campagnes d'information et d'événements professionnels ou amateurs virtuel à des fins éducatives, culturelles et/ou de divertissement; fourniture d'informations sur l'éducation, la formation et le divertissement; fourniture de publications électroniques en ligne non téléchargeables, de vidéos non téléchargeables et d'images non téléchargeables; tous les services précités pouvant être fournis et rendus dans le monde réel ou virtuel. (5) Conception, développement et mise à jour de logiciels, d'applications informatiques, de nouveaux produits informatiques; services de programmation informatique pour le traitement des données; conception, développement, installation, maintenance, hébergement d'une plate-forme collaborative pour faciliter le partage de l'information et de la communication; plateforme en tant que service [PaaS] à savoir plateforme de communication et plateforme collaborative; mise à disposition temporaire d'applications logicielles non téléchargeables de réseautage social; fourniture d'utilisation temporaire de logiciels non téléchargeables; mise à disposition de moteurs de recherche permettant d'obtenir des données par le biais de réseaux de communication; fournisseur de services d'application, à savoir hébergement de logiciels d'application de tiers; services informatiques, en particulier création de communautés virtuelles permettant aux utilisateurs enregistrés d'organiser des groupes et événements, de participer à des discussions et de participer au réseautage social, professionnel et communautaire; hébergement de pages Web personnalisées contenant des informations définies ou spécifiées par l'utilisateur, profils personnels, contenu audio, contenu vidéo, photographies, textes, graphismes et données; hébergement de sites web contenant une technologie permettant aux utilisateurs en ligne de créer des profils personnels proposant des informations sur le réseautage social et commercial et de transférer et partager ces informations sur plusieurs infrastructures; fourniture d'informations dans les domaines des ordinateurs, des réseaux informatiques, des systèmes informatisés de gestion de documents et de groupes de travail via des réseaux informatiques et des réseaux de communication mondiaux; analyse de systèmes informatiques; services de sécurité des données; services de programmation informatique pour la sécurité des données électroniques; analyse des menaces à la sécurité informatique pour la protection des données; maintenance de logiciels informatiques relatifs à la sécurité informatique et à la prévention des risques informatiques; fourniture de programmes de gestion des risques de sécurité informatique; fourniture de services de sécurité pour les réseaux informatiques, l'accès aux ordinateurs et les transactions informatisées; services d'assistance aux organisations pour la mise en œuvre et la gestion de plates-formes basées sur l'informatique en nuage (cloud-based); stockage électronique de données; transformation et conversion de documents d'un support physique vers un support électronique; services de recherche dans le domaine de l'informatique et dépannage de problèmes de matériel informatique et de logiciels; services d'assistance technique sous forme de dépannage de problèmes de matériel informatique et de logiciels; mise à disposition d'informations en matière de programmation informatique; consultations et conseils techniques dans le domaine de l'informatique; services d'assistance en technologies de l'information [TI] [dépannage de logiciels] par téléphone, réseau et tout support de transmission; gestion des services d'infrastructures informatiques; fourniture de programmes de gestion des risques en matière de sécurité informatique; fourniture de logiciels en ligne non téléchargeables pour la gestion de bases de données; gestion de projets informatiques dans le domaine du traitement électronique des données; développement de logiciels pour la logistique, la gestion de la chaîne d'approvisionnement et les portails de commerce électronique; fourniture d'une utilisation temporaire de logiciels en ligne non téléchargeables pour la gestion de données et d'informations; conseil dans le domaine de l'automatisation des bureaux et des lieux de travail; fourniture de services de gestion des incidents liés aux technologies de l'information; services de conseil et de consultation relatifs à l'hyperautomatisation; conception, développement, mise en œuvre et maintenance de logiciels et de systèmes informatiques relatifs à l'hyperautomatisation; conception et développement de logiciels; fourniture de logiciels non téléchargeables en ligne pour la réalité virtuelle, la réalité augmentée et la réalité mixte; fourniture de logiciels non téléchargeables en ligne permettant aux utilisateurs de faire l'expérience de la visualisation, de la manipulation et de l'immersion en réalité virtuelle et en réalité augmentée; fourniture de logiciels non téléchargeables en ligne permettant aux utilisateurs d'effectuer des transactions de commerce électronique et financières; fourniture de logiciels non téléchargeables en ligne pour portefeuilles et stockage de devises numériques, virtuelles et cryptographiques; fourniture de logiciels non téléchargeables en ligne permettant aux utilisateurs d'accéder, de maintenir, de stocker, d'afficher, d'acheter, de vendre et d'échanger des actifs virtuels et numériques virtuels et des fichiers numériques téléchargeables authentifiés par des jetons non fongibles [NFT]; fourniture de logiciels non téléchargeables en ligne pour l'envoi, la réception, l'acceptation, l'achat, la vente, le stockage, la transmission, le commerce et l'échange de monnaie numérique, de monnaie virtuelle, de cryptomonnaie, d'actifs numériques virtuels et de chaînes de blocs, d'actifs numérisés virtuels, de fichiers numériques téléchargeables authentifiés par des jetons non fongibles [NFT]; plateforme informatique en tant que service [PaaS] proposant des plateformes logicielles informatiques pour la fourniture d'accès à des fichiers numériques téléchargeables authentifiés par des jetons non fongibles [NFT]; authentification et certification de données relatives à la crypto-monnaie et aux fichiers numériques téléchargeables authentifiés par des jetons non fongibles [NFT] via la technologie de chaîne de bloc [blockchain]; authentification de données dans le domaine des fichiers numériques téléchargeables authentifiés par des jetons non fongibles [NFT] liés à la technologie de chaîne de blocs et des contrats intelligents utilisant la technologie de la chaîne de blocs; authentification des données sur le terrain sur des fichiers numériques téléchargeables authentifiés par des jetons non fongibles (ou NFT) grâce à la technologie de chaîne de bloc [blockchain]; stockage électronique de crypto-monnaie pour des tiers; fourniture de stockage électronique de fichiers numériques téléchargeables authentifiés par des jetons non fongibles [NFT] par le biais d'un site Web; conception et hébergement d'une plate-forme en ligne pour faciliter les transactions de crypto-monnaie et de fichiers numériques téléchargeables authentifiés par des jetons non fongibles [NFT]; fourniture d'environnements informatiques virtuels par le biais de l'infonuagique; services d'informatique en nuage; conseil en informatique en nuage; conseil dans le domaine des réseaux et applications d'informatique en nuage; programmation de logiciels d'exploitation pour l'accès et l'utilisation d'un réseau d'informatique en nuage; location de logiciels d'exploitation pour l'accès et l'utilisation d'un réseau d'informatique en nuage; mise à disposition de logiciels, d'applications, de programmes d'ordinateurs en ligne non téléchargeables [prestations de fournisseurs de services applicatifs]; services de fournisseurs de services d'applications proposant des logiciels à utiliser pour le téléchargement d'applications informatiques, téléchargement d'applications pour téléphones mobiles et tablettes électroniques, téléchargement de logiciels; recherche dans le domaine de la technologie de l'intelligence artificielle; recherche dans le domaine de la technologie de l'intelligence artificielle et émotionnelle; plates-formes pour intelligence artificielle en tant que logiciel-service [SaaS]; consultation technologique dans le domaine de l'intelligence artificielle (services techniques); tous les services précités pouvant être fournis et rendus dans le monde réel ou virtuel.

Goods & Services

Servers for computer networks; software; downloadable software applications [apps]; software platforms; data processing software; data analysis software; computer programs; customer relationship management software; computer programs and downloadable software for retrieving, tracking, analyzing, testing, evaluating and managing data, managing data on customers and customer interactions; software and software application for online customer contact management; artificial intelligence software; interactive software based on artificial intelligence; artificial and emotional intelligence software; interactive software based on artificial and emotional intelligence; apparatus and instruments for capturing, recording, storing, manipulating, transmitting, reproducing sound, images, information and any kind of data; computers; database server centers; audiovisual, magnetic and digital recording media; teaching apparatus and instruments; apparatus and instruments for telecommunications, telephone, data processing; computer peripherals; apparatus for the processing, transmission and storage of information; sounding apparatus and machines; downloadable electronic publications; e-books; electronic devices for sending and receiving telephone calls, faxes, electronic mail, video content, instant messages, music, audiovisual content and other multimedia content, and other digital data; data synchronization programs; tablet computers; magnetic and electronic pens; electronic agendas; measuring, optical, signaling, checking (inspecting) and teaching apparatus and instruments; electronic cards; electronic data media; databases; software for voice databases, data, text and sound banks; bank for images stored electronically; digital, electronic, computer modules enabling connection to a global communication network such as the Internet, television and radio channels, telephone networks, telecommunication networks; computer downloadable applications for social networks; diagnostic apparatus not for medical use; global positioning system [GPS] tracking and location systems, memory devices for use with data processing apparatus; data recorders; smart watches; apparatus and instruments for telecommunication and telephone; electronic docking stations; virtual reality goggles; virtual reality headsets; virtual assistant software; virtual-reality computer hardware; downloadable digital multimedia files containing audio, video, text and images authenticated by non-fungible tokens [NFTs]; downloadable digital music files authenticated by non-fungible tokens [NFTs]; downloadable digital video files authenticated by non-fungible tokens [NFTs]; downloadable software for cryptocurrency, virtual and digital currency wallets and storage; downloadable software and application programming interface for the sending, reception, acceptance, purchase, selling, storage, transmission, trading and exchange of digital currency, virtual currency, cryptocurrency, virtual digital assets, and blockchain and virtual digitized assets, downloadable digital files authenticated by non-fungible tokens [NFTs]; downloadable digital files authenticated by non-fungible tokens [NFTs] based on blockchain technology; downloadable digital files authenticated by non-fungible tokens [NFTs] and digital content, namely, downloadable digital files authenticated by non-fungible tokens [NFTs] featuring images, works of art, art objects, sculptures, statuettes, scale models, graphic designs and accessories for collecting; virtual and augmented reality software, downloadable software enabling users to experience augmented reality and virtual reality visualization, manipulation and immersion; workgroup platform and document management systems; all the aforesaid goods provided through the use of artificial and emotional intelligence and which can be provided and rendered in the real or virtual world. Company management assistance; commercial business management assistance; assistance for organizing company matters; business process management; advisory and management services regarding work processes; analysis of business management systems; business consultancy, information or inquiries; commercial administration; providing information with respect to commercial matters, commercial communication and trading on computer networks and global communication networks; provision of commercial information from online databases and website links to other content providers; updating and maintenance of data in computer databases; computer file management services; data systematization in computer databases; compilation of computer databases; consulting in the field of data outsourcing and systematization; consulting services in the field of outsourcing and management of human resources; outsourcing services (business assistance); outsourcing services for managing customer relations and job processes; customer relationship management services; providing outsourcing services in the field of managing customer relations; management of personnel skills; managerial and administrative management of call centers for third parties; call center services for others; telephone switchboard services for third parties, namely telephone call services, receiving telephone calls for third parties, organization of exchanges via emails or social networks with users; advertising, marketing and promotional services; telemarketing services; promotion of the sale of third-party services through advertising services; online retail services for virtual products, namely, downloadable digital files authenticated by non-fungible tokens [NFTs]; administration of virtual consumer loyalty programs; provision of online sales spaces for buyers and sellers of goods and services, namely, downloadable digital files authenticated by non-fungible tokens [NFTs]; providing an online marketplace for buyers and sellers of downloadable digital goods authenticated by non-fungible tokens [NFTs]; conducting of online virtual trade fairs; organization of exhibitions for commercial or advertising purposes; online advertising on a computer network, rental of advertising time on any means of communication; computerized management of archives; negotiating business contracts for third parties, negotiation and conclusion of commercial transactions for third parties; business management of reimbursement programs for others; all the aforesaid services provided through the use of artificial and emotional intelligence and which can be provided and rendered in the real or virtual world. Telecommunication services provided via the Internet, intranet and extranet by telephone, telephone platforms and call centers; telecommunication services provided via platforms and portals on the Internet and other media; telecommunication services, for access to websites offering work-group collaboration and document creation and management services; providing access to content, websites and portals; providing access to Internet platforms for users; transmission, dissemination and downloading of texts, photographs, dispatches, images, messages, data, sounds, music, videos, information via terminals on the Internet; providing discussion forums on the Internet and chat rooms; providing access to computer databases and web sites of others via a global communications network; computer, electronic, data messaging services; rental of access time to a computer system; rental of access time to databases and to database servers, particularly for global communication networks such as the Internet or private or restricted access networks (Intranets); transmission of information accessible by access code to computer or data communication databases and database servers; providing access to search engines for users; providing access to data or documents stored electronically in central files for remote consultation by any means of telecommunication; services for transferring telephone calls; providing access to virtual facilities for real-time interaction between computer users; provision of access to virtual chat rooms via text messaging; communication via virtual private networks; providing virtual private network services; all the aforesaid services provided through the use of artificial and emotional intelligence and which can be provided and rendered in the real or virtual world. Entertainment; cultural activities; teaching; training; editing and publishing texts, illustrations, books, magazines, newspapers, periodicals, magazines, publications of all kinds and in all forms, including electronic and digital publications; production of motion pictures and videos; videotape editing; seminars, courses and classes; organizing conferences, forums, congresses and colloquiums; organization of exhibitions for cultural or educational purposes; publication of books; organizing contests, competitions, festivals, games and information campaigns and professional or amateur events; editing and publishing services for all sound and/or visual recording media, editing of multimedia programs for interactive or other use; personnel basic training; game services provided online from a computer network; electronic desktop publishing; services for disseminating news via global computer information networks or the Internet; translation services; virtual reality game services provided online from a computer network; provision of virtual or augmented reality entertainment; organizing physical and virtual electronic sports competitions; organizing training, conventions, conferences, forums, congresses, festivals, colloquiums, virtual exhibitions for cultural or educational purposes; organizing virtual contests, competitions, games and information campaigns and professional or amateur events; providing information about education, training and entertainment; providing non-downloadable online electronic publications, non-downloadable videos and non-downloadable images; all the aforesaid services provided through the use of artificial and emotional intelligence and which can be provided and rendered in the real or virtual world. Design, development and updating of computers, software, applications, new computer products; computer programming services for data processing; design, development, installation, maintenance, hosting of a collaborative platform to facilitate the sharing of information and communication; Platform as a Service [PaaS], namely communication platform and collaborative platform; temporary provision of non-downloadable social-networking software applications; providing temporary use of non-downloadable software; provision of search engines for obtaining data via communication networks; application service provider, namely hosting of third-party application software; computer services, in particular creating virtual communities that enable registered users to organize groups and events, participate in discussions and participate in social, professional and community networking; computer services in the form of customized web pages featuring information defined or specified by the user, personal profiles, audio content, video content, photographs, text, graphics and data; hosting of a website featuring a technology enabling online users to create personal profiles proposing information on social and commercial networking and to transfer and share this information on multiple infrastructures; provision of technical information in the fields of computers, computer networks, computerized systems for management of documents and work groups via computer networks and global communication networks; computer system analysis; electronic data storage; processing and conversion of documents from a physical medium to an electronic medium; research in the field of computer hardware and software and technical support services being troubleshooting of computer systems for malfunction detection; support services in the event of computer failure; provision of information with respect to computer technology; provision of information with respect to computer programming; technical consulting and advice in the field of information technology; advice regarding artificial intelligence; advice on artificial and emotional intelligence; technological advice in the field of artificial intelligence; technological consulting in the field of artificial and emotional intelligence; computer technical assistance by phone, network and any transmission media; design and development of software; design and development of virtual reality software; providing online non-downloadable software for virtual reality, augmented reality and mixed reality; providing online non-downloadable software enabling users to experience visualization, manipulation and immersion in virtual reality and augmented reality; providing online non-downloadable software enabling users to conduct e-commerce and financial transactions; providing online non-downloadable software for digital, virtual, and cryptographic currency wallets and storage; providing online non-downloadable software enabling users to access, maintain, store, post, purchase, sell and exchange virtual and virtual digital assets and downloadable digital files authenticated by non-fungible tokens [NFTs]; providing online non-downloadable software for sending, receiving, accepting, buying, selling, storing, transmitting, trading and exchanging digital currency, virtual currency, cryptocurrency, virtual digital and blockchain assets, virtual digitized assets, downloadable digital files authenticated by non-fungible tokens [NFTs]; Platform as a Service [PaaS] offering computer software platforms for providing access to downloadable digital files authenticated by non-fungible tokens [NFTs]; authentication and certification of data relating to cryptocurrency and downloadable digital files authenticated by non-fungible tokens [NFTs] via blockchain technology; authentication of data in the field of downloadable digital files authenticated by non-fungible tokens [NFTs] connected with blockchain technology and smart contracts using blockchain technology; authentication of field data on downloadable digital files authenticated by non-fungible tokens (or NFTs) using blockchain technology; electronic storage of cryptocurrency for third parties; hosting of a website for electronic storage of downloadable digital files authenticated by non-fungible tokens [NFTs]; design and hosting of an online platform for facilitating transactions of cryptocurrency and downloadable digital files authenticated by non-fungible tokens [NFTs]; providing virtual computer systems through cloud computing; application service provider services featuring software for use in downloading computer applications, downloading applications for mobile phones and tablet computers, downloading of software; research in the field of artificial intelligence technology; research in the field of artificial and emotional intelligence technology; platforms for artificial intelligence as SaaS [Software as a Service]; all the aforesaid services provided through the use of artificial and emotional intelligence and which can be provided and rendered in the real or virtual world.

Goods & Services

Servers for computer networks; software; downloadable software applications [apps]; software platforms; data processing software; data analysis software; computer programs; Customer relationship management software; computer programs and downloadable software for retrieving, tracking, analyzing, testing, evaluating and managing data, managing data on customers and customer interactions; software and software application for online customer contact management; apparatus and instruments for capturing, recording, storing, manipulating, transmitting, reproducing sound, images, information and any kind of data; computers; database server centers; audiovisual, magnetic and digital recording media; teaching apparatus and instruments; apparatus and instruments for telecommunications, telephone, data processing; computer peripherals; apparatus for the processing, transmission and storage of information; sounding apparatus and machines; downloadable electronic publications; e-books; electronic devices for sending and receiving telephone calls, faxes, electronic mail, video content, instant messages, music, audiovisual content and other multimedia content, and other digital data; data synchronization programs; tablet computers; magnetic and electronic pens; electronic agendas; measuring, optical, signaling, checking (supervision), and teaching apparatus and instruments; electronic cards; electronic data media; databases; software for voice databases, data, text and sound banks; electronically stored image banks; digital, electronic, computer modules enabling connection to a global communication network such as the Internet, television and radio channels, telephone networks, telecommunication networks; computer downloadable applications for social networks; diagnostic apparatus not for medical use; global positioning system [GPS] tracking and location systems, memory devices for use with data processing apparatus; data recorders; smart watches; apparatus and instruments for telecommunication and telephone; electronic docking stations; virtual reality goggles; virtual reality headsets; virtual assistant software; virtual-reality computer hardware; downloadable digital multimedia files containing audio, video, text and images authenticated by non-fungible tokens [NFTs]; downloadable digital music files authenticated by non-fungible tokens [NFTs]; downloadable digital video files authenticated by non-fungible tokens [NFTs]; downloadable software for cryptocurrency, virtual and digital currency wallets and storage; downloadable software and application programming interface for the sending, reception, acceptance, purchase, selling, storage, transmission, trading and exchange of digital currency, virtual currency, cryptocurrency, virtual digital assets, and blockchain and virtual digitized assets, downloadable digital files authenticated by non-fungible tokens [NFTs]; downloadable digital files authenticated by non-fungible tokens [NFTs] based on blockchain technology; downloadable digital files authenticated by non-fungible tokens [NFTs], cryptocurrencies and digital art; downloadable digital media, such as digital collectibles created using a blockchain-based technology and smart contracts; virtual and augmented reality software, downloadable software enabling users to experience augmented reality and virtual reality visualization, manipulation and immersion; all the aforesaid goods may be provided and rendered in the real or virtual world. Printed matter; newspapers; books; handbooks [manuals]; promotional pamphlets; pamphlets; publications of all kinds and in printed form; journals (periodicals); shields (paper seals); signboards of paper or cardboard, labels not of textile; flags (of paper); posters; postcards; transfers (decalcomanias); pictures; pencils and pens; paper tapes or cards for recording computer programs; printed matter; printing type; photographs; reference books; study guides; repositionable indexes; printed reports; teaching materials (except apparatus), all the aforesaid goods may be provided and rendered in the real or virtual world. Company management assistance; commercial business management assistance; assistance for organizing company matters; business process management; advisory and management services regarding work processes; analysis of business management systems; business consultancy, information or inquiries; commercial administration; document management and management of data relating to working groups; provision of information regarding commercial matters, commercial communication and trading on computer networks and global communication networks; compilation of information into computer databases; updating and maintenance of data in computer databases; computer file management services; data systematization in computer databases; compilation of computer databases; consulting in the field of data outsourcing and systematization; consulting services in the field of outsourcing and management of human resources; outsourcing services (business assistance); outsourcing services for managing customer relations and job processes; customer relationship management services; providing outsourcing services in the field of managing customer relations; management of personnel skills; managerial and administrative management of call centers for third parties; call center services for others; organizing telephone call and telephone call reception services on behalf of third parties, organizing exchanges by email or social networks with users on behalf of third parties; advertising, marketing and promotional services; telemarketing services; promotion of the sale of services [on behalf of third parties] via advertising services; online retail services for virtual products, namely, downloadable digital files authenticated by non-fungible tokens [NFTs]; administration of virtual consumer loyalty programs; providing online sales spaces for buyers and sellers of products and services, namely, downloadable digital files authenticated by non-fungible tokens [NFTs]; providing an online marketplace for buyers and sellers of downloadable digital goods authenticated by non-fungible tokens [NFTs]; conducting of online virtual trade fairs; organization of exhibitions for commercial or advertising purposes; online advertising on a computer network, rental of advertising time on any means of communication; computerized management of archives; negotiating business contracts for third parties, negotiation and conclusion of commercial transactions for third parties; business management of reimbursement programs for others; all the aforementioned services may be provided and rendered in the real or virtual world. Insurance services; financial affairs; monetary affairs; real estate affairs; insurance advice, information and consulting; management of insurance contracts of all kinds; insurance services to support and assist people in their travel in France or abroad; insurance underwriting services, insurance and reinsurance brokerage, welfare and pension services, arranging subscriptions to telematic services in the field of insurance and financial affairs, insurance portfolio management, insurance agencies; financial assistance services; banking affairs; banking, financial, fiduciary, or monetary services, advice and information; financial, movable property and real-estate intermediation services; intermediation services for financial assets or products; financial and monetary evaluations; debt collection services by legal, amicable settlement and/or judicial means, debt collection services and collection agencies; electronic debt collection services; cashing payments for goods and services; check cashing services; financial risk assessment; financial assessment of corporate solvency, the solvency of businesses and individuals and providing information related thereto and providing information related thereto; payment processing services; financial sponsorship; financing services; factoring services, electronic funds transfer services; electronic funds transfer via blockchain technology; credit and debit card services; exchange operations; financial transactions; acquisition and transfer of monetary claims; mortgage banking, installment payments, loans [financing] services, surety services; credit risk management; financial management of reimbursements, payments for third parties; providing funding for commercial entities; providing financial guarantees; processing payment transactions via the Internet; web-based payment solution services and payment solution services for use with mobile apparatus; all the above-mentioned services can be provided and rendered in the real world or in the virtual world. Telecommunication services provided via the Internet, intranet and extranet by telephone, telephone platforms and call centers; telecommunication services provided via platforms and portals on the Internet and other media; telecommunication services, for access to websites offering work-group collaboration and document creation and management services; providing access to content, websites and portals; providing access to Internet platforms for users; transmitting, disseminating and providing of access to content, websites and portals for sharing texts, photographs, dispatches, images, messages, data, sounds, music, videos, information via terminals via the Internet; provision of discussion forums on the Internet and chat rooms; providing access to computer databases and web sites of others via a global communications network; computer, electronic, data messaging services; rental of access time to a computer system; rental of access time to databases and to database servers, particularly for global communication networks such as the Internet or private or restricted access networks (Intranets); transmission of information accessible by access code to computer or data communication databases and database servers; provision of access to search engines for users; providing access to data or documents stored electronically in central files for remote consultation by any means of telecommunication; services for transferring telephone calls; provision of access to virtual facilities for real-time interaction between computer users; virtual chat rooms via text messaging; communication via virtual private networks; provision of virtual private networks; all the aforementioned services may be provided and rendered in the real or virtual world. Entertainment; cultural activities; teaching; training; editing and publishing texts, illustrations, books, magazines, newspapers, periodicals, magazines, publications of all kinds and in all forms, including electronic and digital publications; producing cinematographic films and videos; videotape editing; seminars, courses and classes; organizing conferences, forums, congresses and colloquiums; organization of exhibitions for cultural or educational purposes; publication of books; organizing contests, competitions, festivals, games and information campaigns and professional or amateur events; editing and publishing services for all sound and/or visual recording media, editing of multimedia programs for interactive or other use; basic training of personnel with respect to franchising; game services provided online from a computer network; electronic desktop publishing; services for disseminating news via global computer information networks or the Internet; translation services; virtual reality game services provided online from a computer network; providing virtual or augmented reality entertainment; organizing physical and virtual electronic sports competitions; organizing training, conventions, conferences, forums, congresses, festivals, colloquiums, virtual exhibitions for cultural or educational purposes; organizing virtual contests, competitions, games and information campaigns and professional or amateur events; providing information about education, training and entertainment; providing non-downloadable online electronic publications, non-downloadable videos and non-downloadable images; all the aforementioned services may be provided and rendered in the real or virtual world. Design, development and updating of computers, software, applications, new computer products; computer programming services for data processing; design, development, installation, maintenance, hosting of a collaborative platform to facilitate the sharing of information and communication; platform as a service [PaaS], namely communication platform and collaborative platform; temporary provision of non-downloadable social-networking software applications; providing temporary use of non-downloadable software; providing search engines for obtaining data via communication networks; application service provider, namely hosting of third-party application software; computer services, in particular creating virtual communities that enable registered users to organize groups and events, participate in discussions and participate in social, professional and community networking; hosting of customized Web pages containing information defined or specified by the user, personal profiles, audio content, video content, photographs, text, graphics and data; hosting websites containing a technology that enables online users to create personal profiles offering information on social and commercial networking and to transfer and share such information on multiple infrastructures; provision of information in the fields of computers, computer networks, computerized systems for management of work groups and documents via computer networks and global communication networks; computer system analysis; electronic data storage; processing and conversion of documents from a physical medium to an electronic medium; research services in the field of computing and troubleshooting of computer hardware and software problems; technical support services in the nature of troubleshooting of computer hardware and software problems; information in the field of computing; technical consulting and advice in the field of information technology; information technology [IT] support services [troubleshooting of software] via telephone, network and any transmission media; design and development of software; design and development of virtual reality software; providing online non-downloadable software for virtual reality, augmented reality and mixed reality; providing online non-downloadable software enabling users to experience visualization, manipulation and immersion in virtual reality and augmented reality; providing online non-downloadable software enabling users to conduct e-commerce and financial transactions; providing online non-downloadable software for digital, virtual, and cryptographic currency wallets and storage; providing online non-downloadable software enabling users to access, maintain, store, post, purchase, sell and exchange virtual and virtual digital assets and downloadable digital files authenticated by non-fungible tokens [NFTs]; providing online non-downloadable software for sending, receiving, accepting, buying, selling, storing, transmitting, trading and exchanging digital currency, virtual currency, cryptocurrency, virtual digital and blockchain assets, virtual digitized assets, downloadable digital files authenticated by non-fungible tokens [NFTs]; computer platform as a service [PaaS] offering computer software platforms for providing access to downloadable digital files authenticated by non-fungible tokens [NFTs]; authentication and certification of cryptocurrency data and downloadable digital files authenticated by non-fungible tokens [NFTs] via blockchain technology; authentication of data in the field of downloadable digital files authenticated by non-fungible tokens [NFTs] connected with blockchain technology and smart contracts using blockchain technology; authentication of field data on non-fungible tokens (or NFTs) through the use of blockchain technology; electronic storage of cryptocurrency for others; providing electronic storage of downloadable digital files authenticated by non-fungible tokens [NFTs] via a website; designing and providing an online platform for facilitating cryptocurrency transactions and downloadable digital files authenticated by non-fungible tokens [NFTs]; provision of virtual computer environments via cloud computing; providing online non-downloadable software, applications computer programs [application services provider]; all the aforementioned services may be provided and rendered in the real or virtual world.

Goods & Services

(1) Serveurs pour réseaux informatiques; logiciels; applications logicielles téléchargeables [apps]; plates-formes logicielles; logiciels pour le traitement de l'information; logiciels d'analyse de données; programmes informatiques; logiciels de gestion des relations avec la clientèle; programmes informatiques et logiciels téléchargeables pour la récupération, le suivi, l'analyse, le test, l'évaluation et la gestion de données, gestion de données sur les clients et interactions avec les clients; logiciel et application logicielle de gestions de contacts avec la clientèle en ligne; logiciels d'intelligence artificielle; logiciels interactifs basés sur l'intelligence artificielle; logiciels d'intelligence artificielle et émotionnelle; logiciels interactifs basés sur l'intelligence artificielle et émotionnelle; appareils et instruments pour la saisie, l'enregistrement, le stockage, la manipulation, la transmission, la reproduction du son, d'images, d'informations et de toutes sortes de données; ordinateurs; centres serveurs de base de données; supports d'enregistrement audiovisuels, magnétiques et numériques; appareils et instruments pour l'enseignement; appareils et instruments de téléphonie, de télécommunications, de traitement de données; périphériques d'ordinateurs; appareils pour le traitement, la transmission et le stockage des informations; appareils et machines de sondage; publications électroniques téléchargeables; livres électroniques; dispositifs électroniques pour l'envoi et la réception d'appels téléphoniques, de télécopies, de courrier électronique, de contenu vidéo, de messages instantanés, de musique, de contenu audiovisuel et d'autres contenus multimédias, et d'autres données numériques; programmes de synchronisation de données; tablettes électroniques; stylos magnétiques et électroniques; agendas électroniques; appareils et instruments de mesurage, optiques, de signalisation, de contrôle (inspection), et d'enseignement; cartes électroniques; supports de données électroniques; bases de données; logiciels de bases de données vocales, banques de données, textuelles et sonores; banque d'images stockées électroniquement; boîtiers électroniques, numériques, informatiques permettant de se connecter à un réseau de communication mondiale de type Internet, à des chaînes télévisées, radiophoniques, à des réseaux téléphoniques, à des réseaux de télécommunication; applications téléchargeables par ordinateur pour réseaux sociaux; appareils de diagnostic non à usage médical; systèmes de suivi et de localisation du système de positionnement global [GPS], dispositifs de mémoire à utiliser avec des appareils de traitement de données; enregistreurs de données; montres intelligentes; appareils et instruments de téléphonie et de télécommunication; stations d'accueil électroniques; lunettes de réalité virtuelle; casques de réalité virtuelle; logiciels d'assistant virtuel; matériel informatique de réalité virtuelle; fichiers multimédias numériques téléchargeables contenant de l'audio, de la vidéo, du texte et des images authentifiés par des jetons non fongibles [NFT]; fichiers musicaux numériques téléchargeables authentifiés par des jetons non fongibles [NFT]; fichiers vidéo numériques téléchargeables authentifiés par des jetons non fongibles [NFT]; logiciels téléchargeables pour portefeuilles et stockage de devises numériques, virtuelles et cryptographiques; logiciel téléchargeable et interface de programmation d'applications pour l'envoi, la réception, l'acceptation, l'achat, la vente, le stockage, la transmission, le commerce et l'échange de monnaie numérique, de monnaie virtuelle, de cryptomonnaie, d'actifs numériques virtuels et de chaînes de blocs et d'actifs numérisés virtuels, de fichiers numériques téléchargeables authentifiés par des jetons non fongibles [NFT]; fichiers numériques téléchargeables authentifiés par des jetons non fongibles [NFT] basés sur la technologie de chaîne de blocs [blockchain]; fichiers numériques téléchargeables authentifiés par des jetons non fongibles [NFT], et contenus numériques à savoir fichiers numériques téléchargeables authentifiés par des jetons non fongibles [NFTs] contenant des images, œuvres d'art, objets d'art, sculptures, statuettes, modèles réduits, accessoires et dessins graphiques à collectionner; logiciels de réalité virtuelle et augmentée, logiciels téléchargeables permettant aux utilisateurs de faire l'expérience de la visualisation, de la manipulation et de l'immersion en réalité virtuelle et en réalité augmentée; systèmes de gestion de documents et de plateformes de groupes de travail; tous les produits précités étant fournis grâce à l'utilisation de l'intelligence artificielle et émotionnelle et pouvant être fournis et rendus dans le monde réel ou virtuel. (1) Aide à la gestion d'entreprise; aide à la gestion d'affaires commerciales; aide à l'organisation des affaires d'entreprise; gestion des processus métiers; services de conseils et de gestion en processus de travail; analyse de systèmes de gestion des affaires commerciales; conseils, informations ou renseignements d'affaires; administration commerciale; fourniture d'informations en matière commerciale, communication commerciale et commerce sur des réseaux informatiques et des réseaux mondiaux de communication; mise à disposition d'informations commerciales à partir de bases de données en ligne et de liens à des sites web à d'autres fournisseurs de contenus; mise à jour et maintenance de données dans des bases de données informatiques; services de gestion de fichiers informatiques; systématisation des données dans des bases de données informatiques; compilation de bases de données informatiques; conseils dans le domaine de la systématisation et externalisation de données; services de consultation dans le domaine de l'externalisation (outsourcing) et de la gestion (management) des ressources humaines; services d'externalisation (aide commerciale); services d'externalisation de la gestion de la relation client et des processus métiers; services de gestion des relations avec la clientèle; fourniture de services de sous-traitance dans le domaine de la gestion de la relation avec la clientèle; gestion des compétences de personnel; gestion managériale et administrative de centres d'appels pour des tiers; services de centre d'assistance téléphonique pour des tiers; services de standard téléphonique pour le compte de tiers, à savoir services d'appels téléphoniques, réception d'appels téléphoniques pour le compte de tiers, organisation d'échanges par emails ou réseaux sociaux avec des utilisateurs; services de publicité, de marketing et de promotion; services de télémarketing; promotion de la vente de services de tiers par le biais de services publicitaires; services de vente au détail en ligne des produits virtuels, à savoir fichiers numériques téléchargeables authentifiés par des jetons non fongibles [NFT]; administration de programmes de fidélisation virtuels de consommateurs; mise à disposition d'espaces de vente en ligne pour acheteurs et vendeurs de produits et services, à savoir de fichiers numériques téléchargeables authentifiés par des jetons non fongibles [NFT]; fourniture d'un marché en ligne pour acheteurs et vendeurs de produits numériques téléchargeables authentifiés par des jetons non fongibles [NFT]; conduite d'expositions commerciales virtuelles en ligne; organisation d'expositions à des fins commerciales ou publicitaires; publicité en ligne sur un réseau informatique, location de temps publicitaire sur tout moyen de communication; gestion informatisée d'archives; négociation de contrats d'affaires pour des tiers, négociation et conclusion de transactions commerciales pour des tiers; gestion commerciale de programmes de remboursement pour des tiers; tous les services précités étant fournis grâce à l'utilisation de l'intelligence artificielle et émotionnelle et pouvant être fournis et rendus dans le monde réel ou virtuel. (2) Services de télécommunication fournis par Internet, intranet et extranet par téléphone, plateformes téléphoniques et centres d'appels; services de télécommunication fournis par le biais de plates-formes et de portails sur Internet et d'autres supports; services de télécommunications, permettant l'accès au site web offrant des services de collaboration de groupes de travail et de création et de gestion de documents; fourniture d'accès à des contenus, des sites web et des portails; fourniture d'accès à des plates-formes sur Internet pour des utilisateurs; transmission, diffusion et téléchargement de textes, de photographies, de dépêches, d'images, de messages, de données, de sons, de musique, de vidéos, d'informations par terminaux par réseau Internet; fourniture de forums de discussion sur Internet et de salons de discussion [chatrooms]; fourniture d'accès à des bases de données informatiques et des sites Web de tiers via un réseau de communication mondial; service de messageries informatiques, électroniques, télématiques; location de temps d'accès à un système informatique; location de temps d'accès à des bases de données et à des serveurs de bases de données, notamment pour les réseaux de communication mondiale de type Internet ou d'accès privé ou réservé de type Intranet; transmission d'informations accessibles par code d'accès à des bases de données et à des centres serveurs de bases de données informatiques ou télématiques; fourniture d'accès à des moteurs de recherche pour des utilisateurs; fourniture d'accès à des données ou documents stockés électroniquement dans des fichiers centraux pour consultation à distance par tous moyens téléinformatiques; services de transfert d'appels téléphoniques; fourniture d'accès à des installations virtuelles pour l'interaction en temps réel entre utilisateurs d'ordinateurs; mise à disposition d'accès à des salons de discussion virtuels via une messagerie textuelle; communication par réseaux privés virtuels; fourniture de services de réseaux privés virtuels; tous les services précités étant fournis grâce à l'utilisation de l'intelligence artificielle et émotionnelle et pouvant être fournis et rendus dans le monde réel ou virtuel. (3) Divertissement; activités culturelles; enseignement; formation; édition et publication de textes, d'illustrations, de livres, de revues, de journaux, de périodiques, de magazines, de publications de toutes sortes et sous toutes formes, y compris publications électroniques et numériques; production de films cinématographiques et vidéos; montage de bandes vidéo; séminaires, stages et cours; organisation de conférences, de forums, de congrès et de colloques; organisation d'expositions à buts culturels ou éducatifs; publication de livres; organisation de concours, de compétitions, de festivals, de jeux et de campagnes d'information et d'événements professionnels ou amateurs; services d'édition et de publication pour tous supports d'enregistrement sonores et/ou visuels, édition de programmes multimédias à usage interactif ou autre; formation de base du personnel; services de jeu proposés en ligne à partir d'un réseau informatique; micro-édition; services de diffusion de nouvelles via des réseaux télématiques mondiaux ou Internet; services de traduction; services de jeux de réalité virtuelle fournis en ligne à partir d'un réseau informatique; mise à disposition de divertissement en réalité virtuelle ou augmentée; organisation de compétitions de sports électroniques physiques et virtuelles; organisation de formation, de convention, de conférences, de forums, de congrès, de festivals, de colloques, d'expositions virtuels à buts culturels ou éducatifs; organisation de concours, de compétitions, de jeux et de campagnes d'information et d'événements professionnels ou amateurs virtuel; fourniture d'informations sur l'éducation, la formation et le divertissement; fourniture de publications électroniques en ligne non téléchargeables, de vidéos non téléchargeables et d'images non téléchargeables; tous les services précités étant fournis grâce à l'utilisation de l'intelligence artificielle et émotionnelle et pouvant être fournis et rendus dans le monde réel ou virtuel. (4) Conception, développement et mise à jour d'ordinateurs, de logiciels, d'applications, de nouveaux produits informatiques; services de programmation informatique pour le traitement des données; conception, développement, installation, maintenance, hébergement d'une plate-forme collaborative pour faciliter le partage de l'information et de la communication; plateforme en tant que service [PaaS] à savoir plateforme de communication et plateforme collaborative; mise à disposition temporaire d'applications logicielles non téléchargeables de réseautage social; fourniture d'utilisation temporaire de logiciels non téléchargeables; mise à disposition de moteurs de recherche permettant d'obtenir des données par le biais de réseaux de communication; fournisseur de services d'application, à savoir hébergement de logiciels d'application de tiers; services informatiques, en particulier création de communautés virtuelles permettant aux utilisateurs enregistrés d'organiser des groupes et événements, de participer à des discussions et de participer au réseautage social, professionnel et communautaire; services informatiques sous forme de pages Web personnalisées contenant des informations définies ou spécifiées par l'utilisateur, profils personnels, contenu audio, contenu vidéo, photographies, textes, graphismes et données; hébergement d'un site Web contenant une technologie permettant aux utilisateurs en ligne de créer des profils personnels proposant des informations sur le réseautage social et commercial et de transférer et partager ces informations sur plusieurs infrastructures; mise à disposition d'informations techniques dans les domaines des ordinateurs, des réseaux informatiques, des systèmes informatisés de gestion de documents et de groupes de travail via des réseaux informatiques et des réseaux de communication mondiaux; analyse de systèmes informatiques; stockage électronique de données; transformation et conversion de documents d'un support physique vers un support électronique; recherches dans le domaine du matériel informatique et des logiciels et services d'assistance technique en tant que dépannage de systèmes informatiques pour la détection de pannes; services de soutien en cas de panne d'ordinateur; mise à disposition d'informations en matière de technologie informatique; mise à disposition d'informations en matière de programmation informatique; consultations et conseils techniques dans le domaine de l'informatique; conseils en intelligence artificielle; conseils en intelligence artificielle et émotionnelle; conseil technologique dans le domaine de l'intelligence artificielle; conseil technologique dans le domaine de l'intelligence artificielle et émotionnelle; assistance technique informatique par téléphone, réseau et tout support de transmission; conception et développement de logiciels; conception et développement de logiciels de réalité virtuelle; fourniture de logiciels non téléchargeables en ligne pour la réalité virtuelle, la réalité augmentée et la réalité mixte; fourniture de logiciels non téléchargeables en ligne permettant aux utilisateurs de faire l'expérience de la visualisation, de la manipulation et de l'immersion en réalité virtuelle et en réalité augmentée; fourniture de logiciels non téléchargeables en ligne permettant aux utilisateurs d'effectuer des transactions de commerce électronique et financières; fourniture de logiciels non téléchargeables en ligne pour portefeuilles et stockage de devises numériques, virtuelles et cryptographiques; fourniture de logiciels non téléchargeables en ligne permettant aux utilisateurs d'accéder, de maintenir, de stocker, d'afficher, d'acheter, de vendre et d'échanger des actifs virtuels et numériques virtuels et des fichiers numériques téléchargeables authentifiés par des jetons non fongibles [NFT]; fourniture de logiciels non téléchargeables en ligne pour l'envoi, la réception, l'acceptation, l'achat, la vente, le stockage, la transmission, le commerce et l'échange de monnaie numérique, de monnaie virtuelle, de cryptomonnaie, d'actifs numériques virtuels et de chaînes de blocs, d'actifs numérisés virtuels, de fichiers numériques téléchargeables authentifiés par des jetons non fongibles [NFT]; plate-forme en tant que service (PaaS) proposant des plates-formes logicielles informatiques pour la fourniture d'accès à des fichiers numériques téléchargeables authentifiés par des jetons non fongibles [NFT]; authentification et certification de données relatives à la crypto-monnaie et aux fichiers numériques téléchargeables authentifiés par des jetons non fongibles [NFT] via la technologie de chaîne de bloc [blockchain]; authentification de données dans le domaine des fichiers numériques téléchargeables authentifiés par des jetons non fongibles [NFT] liés à la technologie de chaîne de blocs et des contrats intelligents utilisant la technologie de la chaîne de blocs; authentification des données sur le terrain sur des fichiers numériques téléchargeables authentifiés par des jetons non fongibles (ou NFT) grâce à la technologie blockchain; stockage électronique de crypto-monnaie pour des tiers; hébergement d'un site web pour le stockage électronique de fichiers numériques téléchargeables authentifiés par des jetons non fongibles [NFT]; conception et hébergement d'une plate-forme en ligne pour faciliter les transactions de crypto-monnaie et de fichiers numériques téléchargeables authentifiés par des jetons non fongibles [NFT]; fourniture de systèmes informatiques virtuels grâce à l'informatique en nuage; services de fournisseurs de services d'applications proposant des logiciels à utiliser pour le téléchargement d'applications informatiques, téléchargement d'applications pour téléphones mobiles et tablettes électroniques, téléchargement de logiciel; recherche dans le domaine de la technologie de l'intelligence artificielle; recherche dans le domaine de la technologie de l'intelligence artificielle et émotionnelle; plates-formes pour intelligence artificielle en tant que logiciel-service [SaaS]; tous les services précités étant fournis grâce à l'utilisation de l'intelligence artificielle et émotionnelle et pouvant être fournis et rendus dans le monde réel ou virtuel.

Goods & Services

Servers for computer networks ; downloadable software for optimizing user experience, managing back office functions, managing customer experience, and generating digital content using artificial and emotional intelligence; downloadable software applications for optimizing user experience, managing back office functions, managing customer experience, and generating digital content using artificial and emotional intelligence; software platforms for optimizing user experience, managing back office functions, managing customer experience, and generating digital content using artificial and emotional intelligence; data processing software for optimizing user experience, managing back office functions, managing customer experience, and generating digital content using artificial and emotional intelligence; data analysis software for optimizing user experience, managing back office functions, managing customer experience, and generating digital content using artificial and emotional intelligence; downloadable computer programs for optimizing user experience, managing back office functions, managing customer experience, and generating digital content using artificial and emotional intelligence; customer relationship management software using artificial and emotional intelligence; downloadable computer programs and software for retrieving, tracking, analyzing, testing, evaluating and managing customer data and managing data on customers and customer interactions using artificial and emotional intelligence; downloadable software and software application for online customer contact management using artificial and emotional intelligence; downloadable artificial intelligence software using emotional intelligence; downloadable interactive software based on artificial intelligence for optimizing user experience, managing back office functions, managing customer experience, and generating digital content; downloadable artificial and emotional intelligence software for optimizing user experience, managing back office functions, managing customer experience, and generating digital content; downloadable interactive software based on artificial and emotional intelligence for optimizing user experience, managing back office functions, managing customer experience, and generating digital content; computers; database server centers in the nature of customer data centers; apparatus and instruments for telecommunications, telephone, data processing in the nature of artificial and emotional intelligence systems; computer peripherals for call center functions and teleconferencing; apparatus for the processing, transmission and storage of information namely, sound recording and sound reproducing apparatus and instruments; downloadable electronic publications in the nature of books in the field of optimizing user experience, managing back office functions, managing customer experience, and generating digital content; e-books in the field of optimizing user experience, managing back office functions, managing customer experience, and generating digital content; electronic devices in the nature of telephony systems for sending and receiving telephone calls, faxes, electronic mail, video content, instant messages, music, audiovisual content and other multimedia content, and other digital data; data synchronization programs; tablet computers; magnetic and electronic pens; electronic agendas; electronic cards in the nature of electronic greeting cards; electronic data media in the nature of recorded digital media with information on optimizing user experience, managing back office functions, managing customer experience, and generating digital content using artificial and emotional intelligence; downloadable databases in the field of digital customer experience, managing customer experience, and digital analytics, managing back-office functions and staff training; downloadable software for voice databases, data, text and sound banks, namely, recorded voice samples for speech generation; bank in the nature of a downloadable database of images stored electronically; digital, electronic, computer modules in the nature of modems and network interfaces enabling connection to a global communication network such as the Internet, television and radio channels, telephone networks, telecommunication networks; downloadable computer applications for accessing and posting on social networks; electronic data recorders; apparatus and instruments in the nature of telephony and call center systems for telecommunication and telephone; electronic docking stations; virtual reality goggles; virtual reality headsets; downloadable virtual assistant software; virtual-reality computer hardware; downloadable digital multimedia files containing audio, video, text and images optimizing user experience, managing back office functions, managing customer experience, and generating digital content authenticated by non-fungible tokens (NFTs); downloadable digital music files authenticated by non-fungible tokens (NFTs); downloadable digital video files authenticated by non-fungible tokens (NFTs); downloadable software for managing and trading cryptocurrency, virtual and digital currency wallets and storage; downloadable software and application programming interface for the sending, reception, acceptance, purchase, selling, storage, transmission, trading and exchange of digital currency, virtual currency, cryptocurrency, virtual digital assets, and blockchain and virtual digitized assets, downloadable digital files optimizing user experience, managing back office functions, managing customer experience, and generating digital content authenticated by non-fungible tokens (NFTs); downloadable digital files optimizing user experience, managing back office functions, managing customer experience, and generating digital content authenticated by non-fungible tokens (NFTs) based on blockchain technology; downloadable digital files optimizing user experience, managing back office functions, managing customer experience, and generating digital content authenticated by non-fungible tokens (NFTs) and digital content, namely, downloadable digital files in the field of optimizing user experience, managing back office functions, managing customer experience, and generating digital content authenticated by non-fungible tokens (NFTs) featuring images, works of art, art objects, sculptures, statuettes, scale models, graphic designs and accessories for collecting; downloadable virtual and augmented reality software for optimizing user experience, managing back office functions, managing customer experience, and generating digital content, downloadable software enabling users to experience augmented reality and virtual reality visualization, manipulation and immersion; workgroup platform and document management systems. Company management assistance with optimizing user experience, managing back office functions, managing customer experience, and generating digital content; commercial business management assistance; assistance for organizing company matters regarding optimizing user experience, managing back office functions, managing customer experience, and generating digital content; business process management; business advisory and management services regarding work processes; analysis of business management systems; business consultancy, information or inquiries; commercial administration of customer management and call centers; providing information with respect to commercial matters, commercial communication and trading on computer networks and global communication networks; provision of commercial information from online databases and website links to other content providers; updating and maintenance of data in computer databases; computer file management services; data systematization in computer databases; compilation of computer databases; business consulting in the field of data outsourcing and systematization; business consulting services in the field of outsourcing and management of human resources; outsourcing services; outsourcing services for managing customer relations and job processes; customer relationship management services; providing outsourcing services in the field of managing customer relations; business management of personnel skills; managerial and administrative business management of call centers for third parties; call center services for others in the nature of operating call centers for others; telephone switchboard services for third parties being telephone call services, receiving telephone calls for third parties, organization of exchanges via emails or social networks with users; advertising, marketing and promotional services; telemarketing services; promotion of the sale of third-party services through advertising services; online retail store services for virtual products, namely, downloadable digital files in the nature of audio or visual materials authenticated by non-fungible tokens (NFTs); business administration of virtual consumer loyalty programs; provision of online sales spaces in the nature of online marketplaces and fora for buyers and sellers of goods and services, namely, downloadable digital files authenticated by non-fungible tokens (NFTs); providing an online marketplace for buyers and sellers of downloadable digital goods authenticated by non-fungible tokens (NFTs); conducting of online virtual trade fairs; organization of exhibitions for commercial or advertising purposes; online advertising on a computer network, rental of advertising time on any means of communication; computerized management of archives in the nature of call recordings; negotiating business contracts for third parties, negotiation and conclusion of commercial transactions for third parties; business management of reimbursement programs for others; all the aforesaid services provided through the use of artificial and emotional intelligence and which can be provided and rendered in the real or virtual world. Telecommunication services in the nature of telecommunications gateway services, digital network communications services, data transmission and reception services , transmission of digital files, teleconferencing and videoconferencing services provided via the Internet, intranet and extranet by telephone, telephone platforms and call centers; telecommunication services in the nature of telecommunications gateway services, digital network communications services, data transmission and reception services , transmission of digital files, teleconferencing and videoconferencing services provided via platforms and portals on the Internet and other media; telecommunication services in the nature of telecommunications gateway services, digital network communications services, data transmission and reception services , transmission of digital files, teleconferencing and videoconferencing services, for access to websites offering work-group collaboration and document creation and management services; providing access in the nature of network connections to to content, websites and portals; providing telecommunications access to Internet platforms for users; transmission in the nature of sending via the internet and dissemination in the nature of providing to users via the internet of texts, photographs, dispatches, images, messages, data, sounds, music, videos, information via terminals on the Internet; providing discussion forums and chat rooms on the Internet ; providing access to computer databases and web sites of others via a global communications network; computer, electronic, data messaging services in the nature of telephony, teleconferencing, live chat, and call center systems; rental of access time to a computer system; rental of access time in the nature of temporary paid access to databases and to database servers, particularly for global communication networks such as the Internet or private or restricted access networks; transmission of information accessible by access code to computer or data communication databases and database servers; providing paid premium access to search engines for users; providing remote electronic access to data or documents stored electronically in central files for remote consultation by any means of telecommunication; services for transferring telephone calls in the nature of telecommunications gateway services; providing access in the nature of telecommunications connections to virtual facilities for real-time interaction between computer users; provision of access to virtual chat rooms via text messaging; communication via virtual private networks in the nature of limited access virtual private networks; providing virtual private network services; all the aforesaid services provided through the use of artificial and emotional intelligence and which can be provided and rendered in the real or virtual world. Entertainment namely, organization of in-house events, contests and competitions for entertainment purpose; Providing information relating to organizing community cultural activities; teaching in the field of digital customer experience, managing customer experience, and digital analytics; staff training in technological advances in computing and digital technology; training services in the field of digital customer experience; editing and publishing texts, illustrations, books, magazines, newspapers, periodicals, magazines, publications of all kinds and in all forms, including electronic and digital publications, namely, publications in the field of optimizing user experience, managing back office functions, managing customer experience, and generating digital content; organizing contests, competitions, festivals, games and information campaigns and professional or amateur events in the nature of in-office events for businesses; editing and publishing services in the nature of electronic publishing for all sound and/or visual recording media, editing of multimedia programs in the nature of training programs for interactive or other use; personnel basic training in the field of digital customer experience; electronic desktop publishing; services for disseminating news via global computer information networks or the Internet; translation services; provision of virtual or augmented reality entertainment in the field of digital customer experience; organizing training, conventions, conferences, forums, colloquiums, virtual exhibitions in the field of digital customer experience; organizing virtual contests, competitions, games and information campaigns and professional or amateur events in the field of digital customer experience;; providing non-downloadable online electronic publications, non-downloadable videos and non-downloadable images relating to optimizing user experience, managing back office functions, managing customer experience, and generating digital content; all the aforesaid services provided through the use of artificial and emotional intelligence and which can be provided and rendered in the real or virtual world. Design, development and updating in the nature of improving the functionality of computers, artificial and emotional intelligence software, artificial and emotional intelligence systems for applications, and new computer products; computer programming services for data processing; design, development, installation, maintenance, hosting of a collaborative software platform to facilitate the sharing of information and communication; Platform as a Service (PaaS),featuring communication platform and collaborative software platforms for optimizing user experience, managing back office functions, managing customer experience, and generating digital content; temporary provision of non-downloadable social-networking software applications; providing temporary use of non-downloadable software for optimizing user experience, managing back office functions, managing customer experience, and generating digital content; provision of search engines for obtaining data via communication networks; application service provider, namely hosting of third-party application software for use by others for optimizing user experience, managing back office functions, managing customer experience, and generating digital content; computer services, in particular creating virtual communities that enable registered users to organize groups and events, participate in discussions and participate in social, professional and community networking; computer services in the form of creating customized web pages featuring information defined or specified by the user namely personal profiles, audio content, video content, photographs, text, graphics and data specified by the user; hosting of a website featuring a technology enabling online users to create personal profiles proposing information on social and commercial networking and to transfer and share this information on multiple infrastructures; provision of technical information in the nature of software development and operation expertise in the fields of computers, computer networks, computerized systems for management of documents and work groups via computer networks and global communication networks; computer system analysis; electronic data storage; processing in the nature of scanning and conversion of documents from a physical medium to an electronic medium; technological research in the field of computer hardware and software and technical support services being troubleshooting of computer systems for malfunction detection; support services in in the nature of system recovery in the event of computer failure; provision of information with respect to computer technology; provision of information with respect to computer programming; technical consulting and advice in the field of information technology; advice regarding artificial intelligence; advice on artificial and emotional intelligence; technological advice in the field of artificial intelligence; technological consulting in the field of artificial and emotional intelligence in the nature of advising on the deployment and use of artificial and emotional intelligence; computer technical assistance in the nature of technical and systems support by phone, network and any transmission media; design and development of software; design and development of virtual reality software; providing online non-downloadable software in the nature of imaging and input software for virtual reality, augmented reality and mixed reality; providing online non-downloadable software enabling users to experience visualization, manipulation and immersion in virtual reality and augmented reality; providing online non-downloadable software enabling users to conduct e-commerce and financial transactions; providing online non-downloadable software for creating, managing, and transacting with digital, virtual, and cryptographic currency wallets and storage; providing online non-downloadable software enabling users to access, maintain, store, post, purchase, sell and exchange virtual and virtual digital assets and downloadable digital files authenticated by non-fungible tokens (NFTs); providing online non-downloadable software for sending, receiving, accepting, buying, selling, storing, transmitting, trading and exchanging digital currency, virtual currency, cryptocurrency, virtual digital and blockchain assets, virtual digitized assets, and downloadable digital files authenticated by non-fungible tokens (NFTs); Platform as a Service PaaS) featuring computer software platforms for providing access to downloadable digital files authenticated by non-fungible tokens (NFTs); authentication and certification of cryptographic data relating to cryptocurrency and downloadable digital files authenticated by non-fungible tokens (NFTs) via blockchain technology; authentication of data in the field of downloadable digital files for customer records and customer contacts authenticated by non-fungible tokens (NFTs) connected with blockchain technology and smart contracts using blockchain technology; authentication of field data on downloadable digital files for customer records and customer contacts authenticated by non-fungible tokens (or NFTs) using blockchain technology; electronic storage of cryptocurrency for third parties; hosting of a website for electronic storage of downloadable digital files authenticated by non-fungible tokens (NFTs); design and hosting of an online platform for facilitating transactions of cryptocurrency and downloadable digital files authenticated by non-fungible tokens (NFTs); providing virtual computer systems through cloud computing; application service provider services featuring software for use in downloading computer applications, downloading applications for mobile phones and tablet computers, and downloading of software; research in the field of artificial intelligence technology; research in the field of artificial and emotional intelligence technology; platforms for artificial intelligence as SaaS (Software as a Service) featuring software for using artificial and emotional intelligence for optimizing user experience, managing back office functions, managing customer experience, and generating digital content; all the aforesaid services provided through the use of artificial and emotional intelligence and which can be provided and rendered in the real or virtual world.

Goods & Services

(1) Serveurs pour réseaux informatiques; logiciels; applications logicielles téléchargeables [apps]; plates-formes logicielles; logiciels pour le traitement de l'information; logiciels d'analyse de données; programmes informatiques; logiciels de gestion des relations avec la clientèle; programmes informatiques et logiciels téléchargeables pour la récupération, le suivi, l'analyse, le test, l'évaluation et la gestion de données, gestion de données sur les clients et interactions avec les clients; logiciel et application logicielle de gestions de contacts avec la clientèle en ligne; appareils et instruments pour la saisie, l'enregistrement, le stockage, la manipulation, la transmission, la reproduction du son, d'images, d'informations et de toutes sortes de données; ordinateurs; centres serveurs de bases de données; supports d'enregistrement audiovisuels, magnétiques et numériques; appareils et instruments pour l'enseignement; appareils et instruments de téléphonie, de télécommunications, de traitement de données; périphériques d'ordinateurs; appareils pour le traitement, la transmission et le stockage des informations; appareils et machines de sondage; publications électroniques téléchargeables; livres électroniques; dispositifs électroniques pour l'envoi et la réception d'appels téléphoniques, de télécopies, de courrier électronique, de contenu vidéo, de messages instantanés, de musique, de contenu audiovisuel et d'autres contenus multimédias, et d'autres données numériques; programmes de synchronisation de données; tablettes électroniques; stylos magnétiques et électroniques; agendas électroniques; appareils et instruments de mesurage, optiques, de signalisation, de contrôle (inspection), et d'enseignement; cartes électroniques; supports de données électroniques; bases de données; logiciels de bases de données vocales, banques de données, textuelles et sonores; banques d'images stockées électroniquement; boîtiers électroniques, numériques, informatiques permettant de se connecter à un réseau de communication mondiale de type Internet, à des chaînes télévisées, radiophoniques, à des réseaux téléphoniques, à des réseaux de télécommunication; applications téléchargeables par ordinateur pour réseaux sociaux; appareils de diagnostic non à usage médical; systèmes de suivi et de localisation du système de positionnement global [GPS], dispositifs de mémoire à utiliser avec des appareils de traitement de données; enregistreurs de données; montres intelligentes; appareils et instruments de téléphonie et de télécommunication; stations d'accueil électroniques; lunettes de réalité virtuelle; casques de réalité virtuelle; logiciels d'assistant virtuel; matériel informatique de réalité virtuelle; fichiers multimédias numériques téléchargeables contenant de l'audio, de la vidéo, du texte et des images authentifiés par des jetons non fongibles [NFT]; fichiers musicaux numériques téléchargeables authentifiés par des jetons non fongibles [NFT]; fichiers vidéo numériques téléchargeables authentifiés par des jetons non fongibles [NFT]; logiciels téléchargeables pour portefeuilles et stockage de devises numériques, virtuelles et cryptographiques; logiciel téléchargeable et interface de programmation d'applications pour l'envoi, la réception, l'acceptation, l'achat, la vente, le stockage, la transmission, le commerce et l'échange de monnaie numérique, de monnaie virtuelle, de cryptomonnaie, d'actifs numériques virtuels et de chaînes de blocs et d'actifs numérisés virtuels, de fichiers numériques téléchargeables authentifiés par des jetons non fongibles [NFT]; fichiers numériques téléchargeables authentifiés par des jetons non fongibles [NFT] basés sur la technologie de chaîne de blocs [blockchain]; fichiers numériques téléchargeables authentifiés par des jetons non fongibles [NFT], cryptomonnaies, et art numérique; supports numériques téléchargeables, tels que objets de collection numériques créés à l'aide d'une technologie basée sur la technologie de chaîne de blocs [blockchain] et contrats intelligents; logiciels de réalité virtuelle et augmentée, logiciels téléchargeables permettant aux utilisateurs de faire l'expérience de la visualisation, de la manipulation et de l'immersion en réalité virtuelle et en réalité augmentée; tous les produits précités pouvant être fournis et rendus dans le monde réel ou virtuel. (1) Aide à la gestion d'entreprise; aide à la gestion d'affaires commerciales; aide à l'organisation des affaires d'entreprise; gestion des processus métiers; services de conseils et de gestion en processus de travail; analyse de systèmes de gestion des affaires commerciales; conseils, informations ou renseignements d'affaires; administration commerciale; gestion de documents et gestion de données relatives à des groupes de travail; fourniture d'informations en matière commerciale, communication commerciale et commerce sur des réseaux informatiques et des réseaux mondiaux de communication; compilation d'informations dans des bases de données informatiques; mise à jour et maintenance de données dans des bases de données informatiques; services de gestion de fichiers informatiques; systématisation des données dans des bases de données informatiques; compilation de bases de données informatiques; conseils dans le domaine de la systématisation et externalisation de données; services de consultation dans le domaine de l'externalisation (outsourcing) et de la gestion (management) des ressources humaines; services d'externalisation (aide commerciale); services d'externalisation de la gestion de la relation client et des processus métiers; services de gestion des relations avec la clientèle; fourniture de services de sous-traitance dans le domaine de la gestion de la relation avec la clientèle; gestion des compétences de personnel; gestion managériale et administrative de centres d'appels pour des tiers; services de centre d'assistance téléphonique pour des tiers; organisation de services d'appels téléphoniques et réception d'appels téléphoniques pour le compte de tiers, organisation d'échanges par emails ou réseaux sociaux avec des utilisateurs pour le compte de tiers; services de publicité, de marketing et de promotion; services de télémarketing; promotion de la vente de services [pour le compte de tiers] via des services publicitaires; services de vente au détail en ligne des produits virtuels, à savoir fichiers numériques téléchargeables authentifiés par des jetons non fongibles [NFT]; administration de programmes de fidélisation virtuels de consommateurs; mise à disposition d'espaces de vente en ligne pour acheteurs et vendeurs de produits et services, à savoir de fichiers numériques téléchargeables authentifiés par des jetons non fongibles [NFT]; mise à disposition d'une place de marché en ligne pour acheteurs et vendeurs de produits numériques téléchargeables authentifiés par des jetons non fongibles [NFT]; conduite d'expositions commerciales virtuelles en ligne; organisation d'expositions à des fins commerciales ou publicitaires; publicité en ligne sur un réseau informatique, location de temps publicitaire sur tout moyen de communication; gestion informatisée d'archives; négociation de contrats d'affaires pour des tiers, négociation et conclusion de transactions commerciales pour des tiers; gestion commerciale de programmes de remboursement pour des tiers; tous les services précités pouvant être fournis et rendus dans le monde réel ou virtuel. (2) Services de télécommunication fournis par Internet, intranet et extranet par téléphone, plateformes téléphoniques et centres d'appels; services de télécommunication fournis par le biais de plates-formes et de portails sur Internet et d'autres supports; services de télécommunications, permettant l'accès au site web offrant des services de collaboration de groupes de travail et de création et de gestion de documents; fourniture d'accès à des contenus, des sites web et des portails; fourniture d'accès à des plates-formes sur Internet pour des utilisateurs; transmission, diffusion et mise à disposition d'accès à des contenus, sites web et portails de partage de textes, de photographies, de dépêches, d'images, de messages, de données, de sons, de musique, de vidéos, d'informations par terminaux par réseau Internet; fourniture de forums de discussion sur Internet et de chatrooms; fourniture d'accès à des bases de données informatiques et des sites Web de tiers via un réseau de communication mondial; service de messageries informatiques, électroniques, télématiques; location de temps d'accès à un système informatique; location de temps d'accès à des bases de données et à des serveurs de bases de données, notamment pour les réseaux de communication mondiale de type Internet ou d'accès privé ou réservé de type Intranet; transmission d'informations accessibles par code d'accès à des bases de données et à des centres serveurs de bases de données informatiques ou télématiques; fourniture d'accès à des moteurs de recherche pour des utilisateurs; fourniture d'accès à des données ou documents stockés électroniquement dans des fichiers centraux pour consultation à distance par tous moyens téléinformatiques; services de transfert d'appels téléphoniques; fourniture d'accès à des installations virtuelles pour l'interaction en temps réel entre utilisateurs d'ordinateurs; salons de discussion virtuels via messagerie textuelle; communication par réseaux privés virtuels; fourniture de services de réseaux privés virtuels; tous les services précités pouvant être fournis et rendus dans le monde réel ou virtuel. (3) Conception, développement et mise à jour d'ordinateurs, de logiciels, d'applications, de nouveaux produits informatiques; services de programmation informatique pour le traitement des données; conception, développement, installation, maintenance, hébergement d'une plate-forme collaborative pour faciliter le partage de l'information et de la communication; plateforme en tant que service [PaaS] à savoir plateforme de communication et plateforme collaborative; mise à disposition temporaire d'applications logicielles non téléchargeables de réseautage social; fourniture d'utilisation temporaire de logiciels non téléchargeables; mise à disposition de moteurs de recherche permettant d'obtenir des données par le biais de réseaux de communication; fournisseur de services d'application, à savoir hébergement de logiciels d'application de tiers; services informatiques, en particulier création de communautés virtuelles permettant aux utilisateurs enregistrés d'organiser des groupes et événements, de participer à des discussions et de participer au réseautage social, professionnel et communautaire; hébergement de pages Web personnalisées contenant des informations définies ou spécifiées par l'utilisateur, profils personnels, contenu audio, contenu vidéo, photographies, textes, graphismes et données; hébergement de sites web contenant une technologie permettant aux utilisateurs en ligne de créer des profils personnels proposant des informations sur le réseautage social et commercial et de transférer et partager ces informations sur plusieurs infrastructures; fourniture d'informations dans les domaines des ordinateurs, des réseaux informatiques, des systèmes informatisés de gestion de documents et de groupes de travail via des réseaux informatiques et des réseaux de communication mondiaux; analyse de systèmes informatiques; stockage électronique de données; transformation et conversion de documents d'un support physique vers un support électronique; services de recherche dans le domaine de l'informatique et dépannage de problèmes de matériel informatique et de logiciels; services d'assistance technique sous forme de dépannage de problèmes de matériel informatique et de logiciels; informations dans le domaine de l'informatique; consultations et conseils techniques dans le domaine de l'informatique; services d'assistance en technologies de l'information [TI] [dépannage de logiciels] par téléphone, réseau et tout support de transmission; conception et développement de logiciels; conception et développement de logiciels de réalité virtuelle; fourniture de logiciels non téléchargeables en ligne pour la réalité virtuelle, la réalité augmentée et la réalité mixte; fourniture de logiciels non téléchargeables en ligne permettant aux utilisateurs de faire l'expérience de la visualisation, de la manipulation et de l'immersion en réalité virtuelle et en réalité augmentée; fourniture de logiciels non téléchargeables en ligne permettant aux utilisateurs d'effectuer des transactions de commerce électronique et financières; fourniture de logiciels non téléchargeables en ligne pour portefeuilles et stockage de devises numériques, virtuelles et cryptographiques; fourniture de logiciels non téléchargeables en ligne permettant aux utilisateurs d'accéder, de maintenir, de stocker, d'afficher, d'acheter, de vendre et d'échanger des actifs virtuels et numériques virtuels et des fichiers numériques téléchargeables authentifiés par des jetons non fongibles [NFT]; fourniture de logiciels non téléchargeables en ligne pour l'envoi, la réception, l'acceptation, l'achat, la vente, le stockage, la transmission, le commerce et l'échange de monnaie numérique, de monnaie virtuelle, de cryptomonnaie, d'actifs numériques virtuels et de chaînes de blocs, d'actifs numérisés virtuels, de fichiers numériques téléchargeables authentifiés par des jetons non fongibles [NFT]; plateforme informatique en tant que service [PaaS] proposant des plateformes logicielles informatiques pour la fourniture d'accès à des fichiers numériques téléchargeables authentifiés par des jetons non fongibles [NFT]; authentification et certification de données relatives à la crypto-monnaie et aux fichiers numériques téléchargeables authentifiés par des jetons non fongibles [NFT] via la technologie blockchain; authentification de données dans le domaine des fichiers numériques téléchargeables authentifiés par des jetons non fongibles [NFT] liés à la technologie de chaîne de blocs et des contrats intelligents utilisant la technologie de la chaîne de blocs; authentification des données sur le terrain sur des tokens non fongibles (ou NFT) grâce à la technologie blockchain; stockage électronique de crypto-monnaie pour des tiers; fourniture de stockage électronique de fichiers numériques téléchargeables authentifiés par des jetons non fongibles [NFT] par le biais d'un site Web; conception et fourniture d'une plate-forme en ligne pour faciliter les transactions de crypto-monnaie et de fichiers numériques téléchargeables authentifiés par des jetons non fongibles [NFT]; fourniture d'environnements informatiques virtuels par le biais de l'infonuagique; mise à disposition de logiciels, d'applications, de programmes d'ordinateurs en ligne non téléchargeables [prestations de fournisseurs de services applicatifs]; tous les services précités pouvant être fournis et rendus dans le monde réel ou virtuel.

Goods & Services

Servers for computer networks; downloadable computer software for optimizing user experience, managing back office functions, managing customer experience, and generating digital content in the field of business management; downloadable software applications for optimizing user experience, managing back office functions, managing customer experience, and generating digital content in the field of business management; downloadable software platforms for optimizing user experience, managing back office functions, managing customer experience, and generating digital content in the field of business management; downloadable computer software for data processing; downloadable data analysis software for optimizing user experience, managing back office functions, managing customer experience, and generating digital content in the field of business management; downloadable computer programs for optimizing user experience, managing back office functions, managing customer experience, and generating digital content in the field of business management; downloadable customer relationship management (CRM) software; downloadable computer programs and downloadable software for retrieving, tracking, analyzing, testing, evaluating and managing data, managing data on customers and customer interactions; downloadable software and downloadable software application for use in customer relationship management (CRM) for online customer contact management; apparatus and instruments for capturing, recording, storing, manipulating, transmitting, reproducing sound, images, information and any kind of data, namely computer hardware; computers; database server centers being computer servers; electronic apparatus and instruments for telephony, telecommunications, data processing, namely, smartphones, cellular phones, tablet computers, computer servers, USB computer security keys, hard disk drives (HDDs), solid state drives (SSDs), blank universal serial bus (USB) flash drives, memory cards, and computer network-attached storage (NAS) hardware devices, blank CDs, blank recordable DVDs, and blank recordable high definition digital discs; computer peripherals; computer hardware and digital apparatus, namely, smartphones, cellular phones, tablet computers, computer servers, USB computer security keys, hard disk drives (HDDs), solid state drives (SSDs), blank universal serial bus (USB) flash drives, memory cards, and computer network-attached storage (NAS) hardware for transmission and storage of information; sounding apparatus and machines namely, sound recording and sound reproducing apparatus and instruments; downloadable electronic publications in the nature of electronic magazines, and articles in the field of digital customer experience, managing customer experience, and digital analytics, managing back office functions, and staff training; downloadable e-books in the field of digital customer experience, managing customer experience, digital analytics, managing back office functions, and staff training; electronic devices for sending and receiving telephone calls, faxes, electronic mail, video content, instant messages, music, audiovisual content and other multimedia content, and other digital data, namely telecommunication transmitters; downloadable data synchronization computer programs; tablet computers; magnetic pens and electronic pens; electronic agendas;; electronic key cards; electronic data media, namely, hard disk drives (HDDs), solid state drives (SSDs), blank universal serial bus (USB) flash drives, memory cards, and computer network-attached storage (NAS) hardware , blank CDs, blank recordable DVDs, and blank high definition digital discs; electronic databases in the field of customer experience management recorded on computer media; downloadable software for management of voice databases, data, text and sound banks; downloadable electronically stored image banks, namely, memory cards; digital and electronic computer modules in the nature of LAN (local area network) access points for connecting network computer users enabling connection to a global communication network such as the Internet, television and radio channels, telephone networks, telecommunication networks; downloadable computer applications for use in accessing social networks; global positioning system [GPS] tracking and location systems, computer memory devices for use with data processing apparatus; electronic data recorders; smart watches; apparatus and instruments for telecommunication and telephone namely, smart phones, mobile phones, tablet computers; electronic docking stations; virtual reality goggles; virtual reality headsets; downloadable virtual assistant software for customer experience management; virtual reality computer hardware; downloadable digital multimedia files containing audio, video, text and images of works of art, art objects, sculptures, scale models, and collectible graphic designs authenticated by non-fungible tokens [NFTs]; downloadable digital music files authenticated by non-fungible tokens [NFTs]; downloadable digital video files of works of art, art objects, sculptures, scale models, and collectible graphic designs authenticated by non-fungible tokens [NFTs]; downloadable software for managing and validating cryptocurrency, and for use as virtual and digital currency wallets and storage; downloadable software and downloadable application programming interface (API) software for the sending, reception, acceptance, purchase, selling, storage, transmission, trading and exchange of digital currency, virtual currency, cryptocurrency, virtual digital assets, and blockchain and virtual digitized assets, downloadable digital files containing, audio, video, text and images of works of art, art objects, sculptures, scale models, and collectible graphic designs authenticated by non-fungible tokens [NFTs] using blockchain technology; downloadable digital files containing, audio, video, text and images of works of art, art objects, sculptures, scale models, and collectible graphic designs authenticated by non-fungible tokens [NFTs] based on blockchain technology; downloadable digital files relating to cryptocurrencies and digital art authenticated by non-fungible tokens [NFTs] using blockchain technology; downloadable digital media, namely, digital collectibles in the nature of downloadable audio and video recordings in the field of business management authenticated by non-fungible tokens [NFTs] and created using a blockchain-based software technology and smart contracts for optimizing user experience, managing back office functions, managing customer experience, staff training and generating digital content; downloadable virtual reality software and downloadable augmented reality software for optimizing user experience, managing back office functions, managing customer experience, staff training and generating digital content in the field of business management; downloadable software enabling users to experience augmented reality and virtual reality visualization, manipulation and immersion for optimizing user experience, managing back office functions, managing customer experience, staff training and generating digital content in the field of business management; all the aforesaid goods may be provided and rendered in the real or virtual world Business management assistance for commercial companies; commercial business management assistance; business management assistance, namely, assistance for organizing company matters; business process management; business management assistance, namely, advisory and management services regarding work processes; business management assistance, namely, analysis of business management systems; business consultancy, information and inquiries; business records management, namely, document management and management of data relating to working groups; provision of business information regarding commercial matters, commercial communication and trading on computer networks and global communication networks; compilation of information into computer databases; updating and maintenance of data in computer databases; computer file management services; data systematization in computer databases; compilation of computer databases, namely compilation of information into computer databases ; business consulting in the field of data outsourcing and systematization; consulting services in the field of outsourcing and management of human resources; outsourcing services being business assistance; outsourcing service provider in the field of customer relationship management for managing customer relations and job processes; customer relationship management services; providing outsourcing services provider services in the field of managing customer relations; business management assistance in the field of management of personnel skills; managerial and administrative management of telephone call centers for third parties; telephone call center services for others, namely operation of telephone call centers for others; telephone answering service, namely, organizing telephone call and telephone call reception services on behalf of third parties, on-line customer-based social media brand marketing services, namely, organizing exchanges by email or social networks with users on behalf of third parties; advertising, marketing and promotional services; telemarketing services; sales promotion for others, namely, promotion of the sale of services on behalf of third parties via advertising services; online retail store services for virtual products, namely, downloadable digital files authenticated by non-fungible tokens [NFTs] for use in online virtual worlds; providing online marketplace for buyers and sellers of products and services, namely, downloadable digital files authenticated by non-fungible tokens [NFTs]; providing an online marketplace for buyers and sellers of downloadable digital virtual goods authenticated by non-fungible tokens [NFTs] for use in virtual environments; conducting of online virtual trade fairs for commercial and advertising purposes; organization of exhibitions for commercial or advertising purposes; online advertising on a computer network, rental of advertising time on communication media being any means of communication; computerized file management of archives; negotiating business contracts for third parties, negotiation and conclusion of commercial transactions for third parties; business management of reimbursement programs for others; all the aforementioned services may be provided and rendered in the real or virtual world Telecommunication access services provided via the Internet, intranet and extranet by telephone, telephone platforms and call centers; telecommunication access services provided via platforms and portals on the Internet and other media; telecommunication access services, providing access to websites offering work-group collaboration and document creation and management services; telecommunications access services, namely, providing access to content, websites and portals; providing Internet access, namely, providing access to Internet platforms for users; providing Internet access, namely, transmitting, disseminating and providing of access to content, websites and portals for sharing texts, photographs, dispatches, images, messages, data, sounds, music, videos, information via terminals via the Internet; providing online forums and Internet chatrooms, namely, provision of discussion forums on the Internet and chat rooms; providing access to computer databases and providing Internet access for users to access web sites of others via a global communications network; computer, electronic data messaging services provided via computers, namely, electronic transmission of messages; rental of access time to a computer system being global computer networks; rental of access time to global computer networks that feature databases and to database servers, particularly for global communication networks such as the Internet or private or restricted access networks being Intranets; transmission of information via electronic communications networks accessible by access code to computer or data communication databases and database servers; providing Internet access, namely, provision of access to search engines for users; providing access to databases in the nature of providing access to data or documents stored electronically in central files for remote consultation by any means of telecommunication; services for transferring telephone calls, namely, call forwarding services; providing Internet access, namely, provision of access to virtual facilities for real-time interaction between computer users; virtual chat rooms established via text messaging; providing virtual private network (VPN) services, namely, communication via virtual private networks; provision of virtual private networks (VPN) services; all the aforementioned services may be provided and rendered in the real or virtual world. Design, development and updating of computer hardware, computer software, software applications, and design and development of new computer products; computer programming services for data processing; design, development, installation, maintenance, hosting of a collaborative computer website and computer software platform to facilitate the sharing of information and communication; platform as a service [PaaS], featuring computer software platforms, namely communication platform and collaborative platform for optimizing user experience, managing back office functions, managing customer experience, providing services to customers and clients and generating digital content in the field of business management; temporary provision of non-downloadable social-networking software applications for optimizing user experience, managing back office functions, managing customer experience, technological advances in computing, digital technology, staff training and generating digital content; providing temporary use of non-downloadable software for optimizing user experience, managing back office functions, managing customer experience, technological advances in computing, digital technology, staff training and generating digital content in the field of business management; providing search engines for the Internet for obtaining data via communication networks; application service provider, namely hosting of third-party computer application software; computer services, in particular creating online virtual communities that enable registered users to organize groups and events, participate in discussions and participate in social, professional and community networking; hosting of customized Web pages containing information defined or specified by the user, personal profiles, audio content, video content, photographs, text, graphics and data; hosting websites containing a technology that enables online users to create personal profiles offering information on social and commercial networking and to transfer and share such information on multiple infrastructures; provision of technology information in the fields of computers, computer networks, computerized systems for management of work groups and documents via computer networks and global communication networks; computer system analysis; electronic data storage; processing and conversion of documents from a physical medium to an electronic medium; research services in the field of computer technology in the nature of computer software for business management and troubleshooting being the diagnosing of computer hardware and software problems; technical support services in the nature of troubleshooting being the diagnosing of computer hardware and software problems; information in the field of computing, namely, information relating to computer technology via a website; technical consulting and advice in the field of information technology relating to computer software design; information technology [IT] support services in the nature of troubleshooting of software problems via telephone, network and any transmission media; design and development of computer software; design and development of virtual reality software; providing online non-downloadable software for virtual reality, augmented reality and mixed reality for facilitating work collaboration in the field of business management; providing online non-downloadable software enabling users to experience visualization, manipulation and immersion in virtual reality and augmented reality for optimizing user experience, managing back office functions, managing customer experience, staff training and generating digital content; providing online non-downloadable software enabling users to conduct e-commerce and financial transactions; providing online non-downloadable software for processing digital and virtual cryptocurrency transactions, and for use as virtual cryptographic currency wallets and storage; providing online non-downloadable software enabling users to access, maintain, store, post, purchase, sell and exchange virtual and virtual digital assets in the nature of cryptocurrency, and for sending and receiving digital image files authenticated by non-fungible tokens [NFTs]; providing online non-downloadable software for sending, receiving, accepting, buying, selling, storing, transmitting, trading and exchanging cryptocurrency, virtual digital and blockchain assets being cryptocurrency, virtual digitized assets being cryptocurrency, downloadable digital image files authenticated by non-fungible tokens [NFTs]; computer platform as a service [PaaS] offering computer software platforms for providing access to digital image files authenticated by non-fungible tokens [NFTs]; authentication of cryptocurrency data and data in the field of downloadable digital image files authenticated by non-fungible tokens [NFTs] via blockchain technology; authentication of data in the field of downloadable digital image and sound files authenticated by non-fungible tokens [NFTs] connected with blockchain technology and smart contracts using blockchain technology; electronic storage of cryptocurrency for others; providing electronic data storage of downloadable digital files authenticated by non-fungible tokens [NFTs] via a website; computer software design and providing online non-downloadable software platforms for facilitating cryptocurrency transactions and providing access to downloadable digital image and sound files authenticated by non-fungible tokens [NFTs]; provision of virtual computer environments via cloud computing; application services provider featuring application programming interface (API) software in the nature of online non-downloadable software and online non-downloadable computer application programs; all the aforementioned services may be provided and rendered in the real or virtual world

Goods & Services

Servers for computer networks; software; downloadable software applications [apps]; software platforms; data processing software; data analysis software; computer programs; Customer relationship management software; downloadable software and computer programs for the recovery, tracking, analysis, testing, evaluation and management of data, customer data and customer interactions; software and application software for directing contacts online to formal customer contact centers; apparatus and instruments for capturing, recording, storing, manipulating, transmitting, reproducing sound, images, information and any kind of data; computers; database server centers; audiovisual, magnetic and digital recording media; teaching apparatus and instruments; computers; apparatus and instruments for telecommunications, telephone, data processing; computer peripherals; apparatus for the processing, transmission and storage of information; sounding apparatus and machines; downloadable electronic publications; e-books; electronic devices for sending and receiving telephone calls, faxes, electronic mail, video content, instant messages, music, audiovisual content and other multimedia content, and other digital data; data synchronization programs; computers and tablet computers; magnetic and electronic pens; electronic agendas; measuring, optical, signaling, checking (supervision), and teaching apparatus and instruments; electronic cards; electronic data media; databases; software for voice databases, data, text and sound banks; bank for images stored electronically; digital, electronic, computer modules enabling connection to a global communication network such as the Internet, television and radio channels, telephone networks, telecommunication networks; computer downloadable applications for social networks; diagnostic apparatus not for medical use; tracking and localization systems of the global positioning system [GPS]; memory devices for use with data processing apparatus; data recorders; smart watches; apparatus and instruments for telecommunication and telephone; electronic docking stations; virtual reality goggles; virtual reality headsets; virtual assistant software; virtual-reality computer hardware; downloadable digital multimedia files containing audio, video, text and images authenticated by non-fungible tokens [NFTs]; downloadable digital music files authenticated by non-fungible tokens [NFTs]; downloadable digital video files authenticated by non-fungible tokens [NFTs]; downloadable software for cryptocurrency, virtual and digital currency wallets and storage; downloadable software and application programming interface for the sending, reception, acceptance, purchase, selling, storage, transmission, trading and exchange of digital currency, virtual currency, cryptocurrency, virtual digital assets, and blockchain and virtual digitized assets, downloadable digital files authenticated by non-fungible tokens [NFTs]; downloadable digital files authenticated by non-fungible tokens [NFTs] based on blockchain technology; downloadable digital files authenticated by non-fungible tokens [NFTs], cryptocurrencies, digital content, namely, downloadable digital files authenticated by non-fungible tokens [NFTs] containing images, works of art, artwork, sculptures, statuettes, scale models, accessories and graphic designs for collection purposes; virtual and augmented reality software, downloadable software enabling users to experience augmented reality and virtual reality visualization, manipulation and immersion; all the aforementioned products may be provided and rendered in the real or virtual world. Printed matter; newspapers; books; handbooks [manuals]; promotional pamphlets; pamphlets; publications of all types and in all forms; journals (periodicals); wrapping paper; packaging bags, small bags and sheets of paper or plastics; shields (paper seals); signboards of paper or cardboard, labels not of textile; flags (of paper); posters; postcards; transfers (decalcomanias); pictures; paper tapes or cards for recording computer programs; printed matter; printing type; photographs; reference books; study guides; index; reports; all the aforementioned products may be provided and rendered in the real or virtual world. Company management assistance; commercial business management assistance; assistance for organizing company matters; business process management; advisory and management services regarding work processes; analysis of business management systems; business consultancy, information or inquiries; commercial administration; provision of information regarding commercial matters, commercial communication and trading on computer networks and global communication networks; online information services, namely provision of databases and links to websites to other providers of content; updating and maintenance of data in computer databases; computer file management services; data systematization in computer databases; compilation of computer databases; consulting in the field of data outsourcing and systematization; consulting services in the field of outsourcing and management of human resources; outsourcing services (business assistance); outsourcing services for managing customer relations and job processes; customer relationship management services; providing outsourcing services in the field of managing customer relations; management of personnel skills; managerial and administrative management of call centers for third parties; call center services for others; organizing telephone call and telephone call reception services on behalf of third parties, organizing exchanges by email or social networks with users on behalf of third parties; advertising, marketing and promotional services; telemarketing services; promoting the sale of services [on behalf of third parties] by advertising services [terms considered too vague in the opinion of the International Bureau - Rule 13 [2] [b] of the Regulations]; online retail services for virtual products, namely, downloadable digital files authenticated by non-fungible tokens [NFTs]; administration of virtual consumer loyalty programs; providing online sales spaces for buyers and sellers of products and services, namely, downloadable digital files authenticated by non-fungible tokens [NFTs]; offering an online marketplace for buyers and sellers of downloadable digital products authenticated by non-fungible tokens (NFTs) (terms considered too vague in the opinion of the International Bureau - Rule 13 (2) (b) of the Regulations); conducting of online virtual trade fairs; retail or wholesale service for computer software; all the aforementioned services may be provided and rendered in the real or virtual world. Telecommunication services provided via the Internet, intranet and extranet; telecommunication services provided via platforms and portals on the Internet and other media; telecommunication services, for access to websites offering work-group collaboration and document creation and management services; providing access to content, websites and portals; providing access to Internet platforms for users; transmitting, disseminating and downloading texts, photographs, dispatches, images, messages, data, sounds, music, videos, information via terminals, on the Internet; provision of discussion forums on the Internet and chat rooms; providing access to computer databases and web sites of others via a global communications network; computer, electronic, data messaging services; rental of access time to a computer system; rental of access time to databases and to database servers, particularly for global communication networks such as the Internet or private or restricted access networks (Intranets); transmission of information accessible by access code to computer or data communication databases and database servers; provision of access to search engines for users; downloading computer applications, downloading applications for mobile phones and tablet computers, downloading software; providing access to data or documents stored electronically in central files for remote consultation by any means of telecommunication; services for transferring telephone calls; provision of access to virtual facilities for real-time interaction between computer users; virtual chat rooms via text messaging; communication via virtual private networks; provision of virtual private networks; all the aforementioned services may be provided and rendered in the real or virtual world. Entertainment; cultural activities; teaching; training; publishing of texts, illustrations, books, journals, newspapers, periodicals, magazines, publications of all kinds and in all forms, including electronic and digital publications; motion picture production; videotape editing; seminars, courses and classes; organizing conferences, forums, congresses and colloquiums; organization of exhibitions for cultural or educational purposes; publication of books; organizing contests, competitions, festivals, games and information campaigns and professional or amateur events; editing and publishing services for all sound and/or visual recording media, editing of multimedia programs for interactive or other use; franchising services, namely, basic staff training (terms considered too vague in the opinion of the International Bureau - Rule 13 (2) (b) of the Regulations); game services provided online from a computer network; electronic desktop publishing; services for disseminating news via global computer information networks or the Internet; translation services; virtual reality game services provided online from a computer network; providing virtual or augmented reality entertainment; organizing physical and virtual electronic sports competitions; organizing training, conventions, conferences, forums, congresses, festivals, colloquiums, virtual exhibitions for cultural or educational purposes; organizing competitions, contests, games and information campaigns and virtual professional or amateur events; all the aforementioned services may be provided and rendered in the real or virtual world. Design, development, installation, maintenance, hosting of a collaborative platform to facilitate sharing of information and communication; platform as a service [PaaS], namely communication platform and collaborative platform; temporary provision of non-downloadable social-networking software applications; providing temporary use of non-downloadable software; Provision of search engines for obtaining data by means of communication networks; application service provider, namely hosting of third-party application software; Computer services, in particular creating virtual communities that enable registered users to organize groups and events, participate in discussions and participate in social, professional and community networking; computer services in the form of customized web pages featuring information defined or specified by the user, personal profiles, audio content, video content, photographs, text, graphics and data; providing a website containing technology enabling online users to create personal profiles offering information on social and commercial networking and to transfer and share such information among multiple facilities; provision of information in the fields of computers, computer networks, computerized systems for management of work groups and documents via computer networks and global communication networks; computer system analysis; electronic data storage; processing and conversion of documents from a physical medium to an electronic medium; computer research services (terms considered too vague in the opinion of the International Bureau - Rule 13 (2) (b) of the Regulations) and fault diagnosis; support services in the event of computer failure; information in the field of computing; technical consulting and advice in the field of information technology; computer technical assistance by phone, network and any transmission media; design and development of software; design and development of virtual reality software; non-downloadable software for virtual reality, augmented reality and mixed reality (terms considered too vague in the opinion of the International Bureau - Rule 13 (2) (b) of the Regulations) (terms considered too vague in the opinion of the International Bureau - Rule 13 (2) (b) of the Regulations); non-downloadable software enabling users to experience augmented reality and virtual reality visualization, manipulation and immersion (terms considered too vague in the opinion of the International Bureau - Rule 13 (2) (b) of the Regulations); non-downloadable software enabling users to perform e-commerce and financial transactions (terms considered too vague in the opinion of the International Bureau - Rule 13 (2) (b) of the Regulations); non-downloadable software for cryptocurrency, virtual and digital currency wallets and storage (terms considered too vague in the opinion of the International Bureau - Rule 13 (2) (b) of the Regulations); non-downloadable software enabling users to access, maintain, store, display, buy, sell and exchange virtual assets and virtual digital assets and downloadable digital files authenticated by non-fungible tokens [NFT]s [terms considered too vague in the opinion of the International Bureau - Rule 13 [2] [b] of the Regulations] [terms considered too vague in the opinion of the International Bureau - Rule 13 [2] [b] of the Regulations]; non-downloadable software for sending, receiving, accepting, purchasing, selling, storing, transmitting, trading and exchanging digital currency, virtual currency, cryptocurrency, virtual digital assets and blockchain, virtual digitized assets, downloadable digital files authenticated by non-fungible tokens [NFTs] [terms considered too vague in the opinion of the International Bureau - Rule 13 [2] [b] of the Regulations] [terms considered too vague in the opinion of the International Bureau - Rule 13 [2] [b] of the Regulations]; platform as a service [paas] offering computer software platforms for providing access to downloadable digital files authenticated by non-fungible tokens [NFTs]; authentication and certification of cryptocurrency data and downloadable digital files authenticated by non-fungible tokens [NFTs] via blockchain technology; authentication of data in the field of downloadable digital files authenticated by non-fungible tokens [NFTs] connected with blockchain technology and smart contracts using blockchain technology; authentication of field data on non-fungible tokens (or NFTs) using blockchain technology (terms considered too vague in the opinion of the International Bureau - Rule 13 (2) (b) of the Regulations); electronic storage of cryptocurrency for others; offering a website for the electronic storage of downloadable digital files authenticated by non-fungible tokens [NFTs] [terms considered too vague in the opinion of the International Bureau - Rule 13 [2] [b] of the Regulations]; designing and providing an online platform for facilitating cryptocurrency transactions and downloadable digital files authenticated by non-fungible tokens [NFTs]; developing and designing Internet sites for online commerce and Internet sites as online exhibition rooms for third parties; all the aforementioned services may be provided and rendered in the real or virtual world.

Goods & Services

Company management assistance; commercial business management assistance; assistance for organizing company matters; business process management; advisory and management services regarding work processes; analysis of business management systems; business consultancy, information or inquiries; commercial administration; provision of information regarding commercial matters, commercial communication and trading on computer networks and global communication networks; providing commercial information from online databases and website links to other content providers; updating and maintenance of data in computer databases; computer file management services; data systematization in computer databases; compilation of computer databases; consulting in the field of data outsourcing and systematization; call center services for others; advertising, marketing and promotional services; telemarketing services; promotion of the sale of services [on behalf of third parties] via advertising services; targeted marketing; disseminating advertisements and commercials; dissemination of advertising on online communication networks; displaying advertising for third parties; preparing and placement of advertisements on behalf of third parties; advisory services with respect to advertisements, advertising, and marketing; producing advertisements for third parties; preparing custom advertising for third parties; online advertising; advertising analysis; arranging and placing of advertisements; analysis of responses to advertising; advertising on the Internet for others; canvassing and advertising for third parties; commercial research services on local companies for third parties; telephone call center services; all the aforementioned services may be provided and rendered in the real or virtual world. Telecommunication services provided via the Internet, intranet and extranet; telecommunication services provided via platforms and portals on the Internet and other media; telecommunication services, for access to websites offering work-group collaboration and document creation and management services; providing access to content, websites and portals; providing access to Internet platforms for users; transmission, dissemination and downloading of texts, photographs, dispatches, images, messages, data, sounds, music, videos, information via terminals on the Internet; providing discussion forums on the Internet and chat rooms; providing access to computer databases and web sites of others via a global communications network; computer, electronic, data messaging services; rental of access time to a computer system; rental of access time to databases and to database servers, particularly for global communication networks such as the Internet or private or restricted access networks (Intranets); transmission of information accessible by access code to computer or data communication databases and database servers; provision of access to search engines for users; providing access to data or documents stored electronically in central files for remote consultation by any means of telecommunication; video broadcasting services for target audience; targeted dissemination services; all the aforementioned services may be provided and rendered in the real or virtual world. Temporary provision of non-downloadable social-networking software applications; providing temporary use of non-downloadable software; providing search engines for obtaining data via communication networks; application service provider, namely hosting of third-party application software; computer services, in particular creating virtual communities that enable registered users to organize groups and events, participate in discussions and participate in social, professional and community networking; computer services in the form of customized web pages featuring information defined or specified by the user, personal profiles, audio content, video content, photographs, text, graphics and data; providing a website containing technology enabling online users to create personal profiles offering information on social and commercial networking and to transfer and share such information among multiple facilities; provision of information in the fields of computers, computer networks, computerized systems for management of work groups and documents via computer networks and global communication networks; computer system analysis; electronic data storage; processing and conversion of documents from a physical medium to an electronic medium; information in the field of computing; technical consulting and advice in the field of information technology; computer technical assistance by phone, network and any transmission media; programming of software for on-line advertising; creating software for the purpose of disseminating targeted digital advertisements; services of an application service provider, namely, technical services for downloading computer applications, downloading of applications for mobile phones and tablet computers, downloading of software; all the aforementioned services may be provided and rendered in the real or virtual world.

Abstract

Embodiments of the present invention provide systems and methods for automatically controlling an electronic illumination device to indicate information pertaining to workstations or agents of a customer contact center. Some embodiments are useful in the context of employee management because the illumination devices are used to indicate information about tasks that employees are engaged in, the performance of the employees, and the status of the employees. A computer system coupled to the illumination device executes control software configured to send control signals over a communication interface, such as USB or Bluetooth. The data sent to the electronic illumination device can cause the illumination device to turn off or on, change color, blink, strobe, etc., for producing desired lighting effects representative of a status or event associated with an employee or workstation.

IPC Classes  ?

• H04M 3/00 - Automatic or semi-automatic exchanges
• H04M 3/51 - Centralised call answering arrangements requiring operator intervention

Abstract

Embodiments of the present invention provide apparatus and methods for efficiently modifying existing travel reservations stored in a GDS using a graphical user interface for issuing commands to the GDS. These include commands that would typically require manual entry of commands and arguments using a command-line interface. The graphicaluser interface can be displayed on a display device of a computer system and used by an agent to modify the reservation by selecting a different flight, to change seating arrangements, to meet basic needs, such as wheelchair assistance and food accommodations, and to help reduce any costs charged to the user as a result of the changes as the modifications can be entered more quickly and with fewer errors.

IPC Classes  ?

• G06Q 50/14 - Travel agencies
• G06Q 10/02 - Reservations, e.g. for tickets, services or events
• G06Q 20/40 - Authorisation, e.g. identification of payer or payee, verification of customer or shop credentialsReview and approval of payers, e.g. check of credit lines or negative lists
• G06Q 20/38 - Payment protocolsDetails thereof
• G06F 16/23 - Updating

Abstract

Embodiments of the present invention provide apparatus and methods for efficiently modifying existing travel reservations stored in a GDS using a graphical user interface for issuing commands to the GDS. These include commands that would typically require manual entry of commands and arguments using a command-line interface. The graphical user interface can be displayed on a display device of a computer system and used by an agent to modify the reservation by selecting a different flight, to change seating arrangements, to meet basic needs, such as wheelchair assistance and food accommodations, and to help reduce any costs charged to the user as a result of the changes as the modifications can be entered more quickly and with fewer errors.

IPC Classes  ?

• G06Q 10/02 - Reservations, e.g. for tickets, services or events
• G06Q 50/14 - Travel agencies

Goods & Services

Company management assistance; commercial business management assistance; assistance for organizing company matters; business process management; advisory and management services regarding work processes; analysis of business management systems; business consultancy, information or inquiries; commercial administration; software for document management systems and work group platforms; provision of information regarding commercial matters, commercial communication and trading on computer networks and global communication networks; provision of commercial information online via databases and hypertext links to websites intended for content providers; updating and maintenance of data in computer databases; computer file management services; systematization and analysis of data in computer databases; compilation of data in computer databases; consulting in the field of data outsourcing and systematization; consultation services in the field of outsourcing, management of business and work processes and management of human resources; outsourcing services (business assistance); management of personnel skills; managerial and administrative management of telephone call centers for others; call center services for others; advertising, marketing and promotional services; telemarketing services; promotion of the sale of services [on behalf of third parties] via advertising services. Telecommunication services provided via the Internet, intranet and extranet; telecommunication services provided via platforms and portals on the Internet and other media; telecommunication services, for access to websites offering work-group collaboration and document creation and management services; provision of access to content, websites and portals; provision of access to Internet platforms for users; transmission, dissemination and downloading of texts, photographs, dispatches, images, messages, data, sounds, music, videos, information via terminals on the Internet; provision of discussion forums on the Internet and chat rooms; provision of access to third-party websites and computer databases via a global communications network; computer, electronic, data messaging services; rental of access time to a computer system; rental of access time to databases and to database servers, particularly for global communication networks such as the Internet or private or restricted access networks (Intranets); transmission of information accessible by access code to computer or data communication databases and database servers; provision of access to search engines for users; providing access to data or documents stored electronically in central files for remote consultation by any means of telecommunication; services for transferring telephone calls; provision of access to a website containing technology that enables online users to create personal profiles featuring social and business networking information and to transfer and share such information on multiple infrastructures. Design, development, installation, maintenance, hosting of a collaborative platform to facilitate sharing of information and communication; platform as a service [PaaS], namely communication platform and collaborative platform; provision of search engines for obtaining data via communication networks; computer services, in particular creating virtual communities that enable registered users to organize groups and events, participate in discussions and participate in social, professional and community networking; computer services in the form of customized web pages featuring information defined or specified by the user, personal profiles, audio content, video content, photographs, text, graphics and data; provision of information in the fields of computers, computer networks, computerized systems for management of work groups and documents via computer networks and global communication networks; computer system analysis; electronic data storage; processing and conversion of documents from a physical medium to an electronic medium.

Goods & Services

Company management assistance; commercial business management assistance; assistance for organizing company matters; business process management; advisory and management services regarding work processes; analysis of business management systems; business consultancy, information or inquiries; commercial administration; administrative management of work-group software and documents; provision of information regarding commercial matters, commercial communication and trading on computer networks and global communication networks; online information services, namely provision of databases and links to websites to other providers of content; updating and maintenance of data in computer databases; computer file management services; systematization and analysis of data in computer databases; compilation of computer databases; consulting in the field of data outsourcing and systematization; consultation services in the fields of outsourcing, business and work-process management and management of human resources; outsourcing services (business assistance); management of personnel skills; managerial and administrative management of telephone call centers for others; call center services for others; advertising, marketing and promotional services; telemarketing services; sales promotion of services [for others] via advertising services. Telecommunication services provided via the Internet, intranet and extranet; telecommunication services provided via platforms and portals on the Internet and other media; telecommunication services, for access to websites offering work-group collaboration and document creation and management services; provision of access to content, websites and portals; provision of access to Internet platforms for users; transmission, dissemination and downloading of texts, photographs, dispatches, images, messages, data, sounds, music, videos, information via terminals on the Internet; provision of discussion forums on the Internet and chat rooms; providing access to computer databases and web sites of others via a global communications network; computer, electronic, data messaging services; rental of access time to a computer system; rental of access time to databases and to database servers, particularly for global communication networks such as the Internet or private or restricted access networks (Intranets); transmission of information accessible by access code to computer or data communication databases and database servers; provision of access to search engines for users; services of application service providers, namely the downloading of computer applications, downloading applications for mobile phones and tablet computers, downloading of computer software; providing access to data or documents stored electronically in central files for remote consultation by any means of telecommunication; services for transferring telephone calls. Design, development, installation, maintenance, hosting of a collaborative platform to facilitate sharing of information and communication; platform as a service [PaaS], namely communication platform and collaborative platform; temporary provision of non-downloadable social-networking software applications; providing temporary use of non-downloadable software; provision of search engines for obtaining data via communication networks; application service provider, namely hosting of third-party application software; computer services, in particular creating virtual communities that enable registered users to organize groups and events, participate in discussions and participate in social, professional and community networking; computer services in the form of customized web pages featuring information defined or specified by the user, personal profiles, audio content, video content, photographs, text, graphics and data; website hosting of a website containing technology enabling online users to create personal profiles with information on social and business networking and to transfer and share such information on multiple infrastructures; provision of information in the fields of computers, computer networks, computerized systems for management of work groups and documents via computer networks and global communication networks; computer system analysis; electronic data storage; processing and conversion of documents from a physical medium to an electronic medium; computer research and troubleshooting services; support services in the event of computer failure; information in the field of computing; technical consulting and advice in the field of information technology; computer technical assistance by phone, network and any transmission media.

Goods & Services

Business management assistance for companies; commercial business management assistance; business assistance for organizing company matters; business management of business innovation process; business advisory and management services regarding work processes; analysis of business management systems; business * advice * [ consultancy ], information or inquiries [ ; ] *, * commercial administration of the licensing of the goods and services of others; [ business administrative management of work-group software and documents; ] provision of business information regarding commercial matters, commercial communication and trading on computer networks and global communication networks; online information services, namely, providing an on-line searchable database featuring business process management (BPM) within the framework of management and consulting services for contact centers and the provision of contact center-related services; updating and maintenance of data in computer databases; computer file management services; systematization and analysis of business data in computer databases; compilation of information into computer databases; business consulting in the field of data outsourcing and systematization; business consultation services in the fields of outsourcing, business and work-process management and management of human resources; outsourcing services being business assistance; personnel skills management; business managerial and administrative management of telephone call centers for others; business management of call center services for others; advertising, marketing and promotional services; telemarketing services; sales promotion of services for others via advertising services Telecommunication access to the Internet, intranet and extranet; telecommunication services, namely, providing telecommunications connections to the internet provided via platforms and portals on the Internet and other media; telecommunication services for access to websites offering work-group collaboration and document creation and management services; provision of telecommunication access to content, websites and portals; provision of telecommunication access to Internet platforms for users; transmission, dissemination and downloading of texts, photographs, dispatches, images, messages, data, sounds, music, videos, information via terminals on the Internet; provision of on-line discussion forums for transmission of messages among computer users on the Internet and internet chat rooms; providing access to computer databases and web sites of others via a global communications network; electronic messaging of data; rental of access time to a computer system; rental of access time to databases and to database servers, particularly for global communication networks such as the Internet or private or restricted access networks; computer transmission of information accessible via a code or terminal; provision of access to search engines for users; services of application service providers, namely, providing access to Internet databases for downloading of computer applications, downloading applications for mobile phones and tablet computers, and downloading of computer software; providing telecommunication access to data or documents stored electronically in central files for remote consultation by any means of telecommunication; services for transferring telephone calls, namely, transfer of data by telecommunication Design, development, installation, maintenance, hosting of a collaborative platform to facilitate sharing of information and communication; platform as a service [PaaS], namely, communication platform and collaborative platform for database management in the field of business consulting and call centers; provision of search engines for obtaining data via communication networks; computer services, in particular creating virtual communities that enable registered users to organize groups and events, participate in discussions and participate in social, professional and community networking; computer services, namely, providing a website that gives users the ability to create customized web pages featuring information defined or specified by the user, personal profiles, audio content, video content, photographs, text, graphics and data; provision of information in the fields of designing computers, computer networks, computerized systems for management of work groups and documents via computer networks and global communication networks; computer system analysis; electronic data storage; processing and conversion of documents from a physical medium to an electronic medium

Goods & Services

(1) Aide à la gestion d'entreprise; aide à la gestion d'affaires commerciales; analyse de systèmes de gestion des affaires commerciales; fournir des informations dans le domaine de l'administration des affaires; conseils et information concernant la gestion des affaires commerciales; administration des affaires; fournir une assistance commerciale opérationnelle aux entreprises dans le domaine de la gestion des documents commerciaux; fourniture d'informations en matière commerciale, communication commerciale et commerce sur des réseaux informatiques et des réseaux mondiaux de communication, nommément mise à disposition en ligne de répertoires d'informations commerciales sur Internet; services de diffusion de publicité pour des tiers par un réseau de communication sur internet; services de publicité en ligne afférente aux produits et services de tiers, réalisée sur des réseaux de communications par ordinateur; Offre de l'accès à une base de données électronique et de liens vers des sites web d'information dans le domaine du travail à distance via un portail web; mise à jour et maintenance de données dans des bases de données informatiques; services de gestion de fichiers informatiques; systématisation de données dans des bases de données informatiques; gestion et compilation de bases de données informatiques; services d'analyse de données dans des bases de données informatiques, nommément analyse de données et de statistiques d'études de marché ; Services de consultation dans le domaine de la gestion (management) des ressources humaines; services de consultation et de conseils relatifs à l'administration des affaires; services de gestion de personnel et de conseillers en matière d'emploi; gestion managériale et administrative de centres d'appels téléphoniques pour des tiers; exploitation de centres d'appels téléphoniques pour des tiers; promotion de la vente de services d'autrui par l'intermédiaire de publicités sur Internet et de services de marketing promotionnel en vue de la vente de services d'autrui; services de télémarketing. (2) Services de télécommunication fournis par le biais de plates-formes et de portails sur Internet et d'autres supports nommément fourniture d'accès à une plateforme de communication multimédia en temps réel par un site web sur internet; services de télécommunication, nommément transmission de la voix, d'images, d'éléments graphiques, d'audio, de vidéos et de multimédias au moyen de réseaux branchés et sans fil; fournir l'accès à des plateformes internet permettant l'accès au site web offrant des services de collaboration de groupes de travail et de création et de gestion de documents ; fourniture d'accès à des utilisateurs multiples à un réseau informatique; fourniture d'accès à des plates-formes sur Internet pour des utilisateurs; transmission électronique sans fil de messages vocaux, de télécopies, de messages texte, de vidéos en continu, de films, de musique, de photos, d'images numériques dans le domaine du travail à distance par internet; diffusion de contenu audio et vidéo par Internet; fourniture d'accès à des forums de discussion et des chatrooms sur Internet; fourniture d'accès à des bases de données informatiques et des sites Web de tiers via un réseau de communication mondial; courrier électronique et services de messagerie; location de temps d'accès à des réseaux informatiques mondiaux; Location de temps d'accès à une base de données électronique et de liens vers des sites web d'information dans le domaine du travail à distance via un portail web; fourniture d'accès à des moteurs de recherche pour des utilisateurs; fourniture d'accès à distance à internet; services de transfert d'appels téléphoniques. (3) Conception, création, hébergement et maintenance d'une plate-forme en tant que service [PaaS] pour des tiers, qui permet aux développeurs de logiciels informatiques de développer des logiciels en collaboration via un site web; plateforme-service (PaaS), à savoir logiciel permettant aux utilisateurs et aux systèmes de collaborer (d'afficher et de modifier) à l'égard de données provenant de diverses applications ; Fournisseur de logiciels en tant que service (SaaS) pour la conception, le développement et le déploiement d'applications de recherche et de découverte de données; mise à disposition temporaire d'applications logicielles non téléchargeables de réseautage social; fourniture d'une utilisation temporaire d'un logiciel en ligne non téléchargeable pour faciliter la formation des employés , la collaboration, la communication et l'interaction entre les équipes et les employés; mise à disposition de moteurs de recherche permettant d'obtenir des données par le biais de réseaux de communication; hébergement sur le web par informatique en nuage d'applications logicielles pour d'autres personnes; services informatiques, en particulier création de communautés virtuelles permettant aux utilisateurs enregistrés d'organiser des groupes et événements, de participer à des discussions et de participer au réseautage social, professionnel et communautaire; services informatiques, nommément fournir une plate-forme en tant que service [PaaS] qui permet aux utilisateurs de créer leurs pages web personnalisées, destinées à être utilisées pour la communication entre employés et superviseurs et pour favoriser le travail à distance; hébergement d'un site Web contenant une technologie permettant aux utilisateurs en ligne de créer des profils personnels proposant des informations sur le réseautage social et commercial et de transférer et partager ces informations sur plusieurs infrastructures; fourniture d'informations dans les domaines des ordinateurs, des réseaux informatiques, des systèmes informatisés de gestion de documents et de groupes de travail via des réseaux informatiques et des réseaux de communication mondiaux; services de conseil dans le domaine de l'analyse de systèmes informatiques ; stockage électronique de données, à savoir l'archivage de documents commerciaux, de documents personnels et de documents d'entreprise; conversion de données et de documents physiques en format de support électronique; services de recherche informatique et de diagnostic de panne; services de soutien en cas de panne d'ordinateur; services de conseil en technologie informatique; assistance technique informatique par téléphone, réseau et tout support de transmission.

Abstract

In various embodiments, an electronic device includes an electrical and physical interface operable to be coupled to a port of a computer system that includes a processor. The electronic device also includes a casing housing the interface. In addition, the electronic device includes a circuit board including circuitry housed within the casing. The circuitry receives control signals from the computer system over the interface and controls an illumination element. The illumination element is disposed on the casing and is operable to produce a color that corresponds to a real-time status associated with the computer system. The real-time status is determined by the processor and information read by the processor from the computer system. Moreover, the electronic device includes a beacon technology system housed within the casing. The beacon technology system is operable to communicate with a beacon technology system externally located to the electronic device. The beacon technology system is operable to trigger an automatic process when detected.

IPC Classes  ?

• G08B 21/18 - Status alarms
• G06F 11/30 - Monitoring
• G06F 11/32 - Monitoring with visual indication of the functioning of the machine
• G08B 5/36 - Visible signalling systems, e.g. personal calling systems, remote indication of seats occupied using electric transmissionVisible signalling systems, e.g. personal calling systems, remote indication of seats occupied using electromagnetic transmission using visible light sources
• G06Q 30/00 - Commerce

Goods & Services

Business management assistance for companies; commercial business management assistance; business assistance for organizing company matters; business management of business innovation process; business management of business work processes; analysis of business management systems being business management analysis; business consultancy, information and inquiries; commercial administration of the licensing of the goods and services of others; business administrative management relating to work-group software and documents; provision of business information regarding commercial matters, commercial communication and trading on computer networks and global communication networks; online information services, namely, providing an on-line searchable database featuring business process management (BPM) within the framework of management and consulting services for contact centers and the provision of contact center-related services; promoting the goods and services of others by providing hypertext links to the web sites of others; updating and maintenance of data in computer databases; computer file management services; systematization of data into computer databases; compilation of information into computer databases; business consulting in the field of data outsourcing and systematization; business consultation services in the fields of outsourcing, business management relating to work processes and human resources; outsourcing services; personnel management; business administrative management of telephone call centers for others; business management of call centers for others; advertising, marketing and promotional services; telemarketing services; sales promotion of services for others via advertising services Telecommunication services namely, providing telecommunication access to internet, intranet and extranet; telecommunication services namely, providing telecommunication access to platforms and portals on the Internet and other media; providing telecommunication access to websites offering work-group collaboration and document creation and management services; providing telecommunication access to websites and portals; provision of telecommunication access to Internet platforms; transmission of texts, photographs, dispatches, images, messages, data, sounds, music, videos and information via terminals on the Internet; providing on-line forums for transmission of messages among computer users; providing access to computer databases and web sites of others via a global communications network; electronic messaging of data; rental of access time to global computer networks; rental of access time to databases and to database servers, particularly for global communication networks such as the Internet or private or restricted access networks; computer transmission of information accessible via a code or terminal; provision of access to internet search engines; providing telecommunication access to data or documents stored electronically in central files for remote consultation by any means of telecommunication; services for transferring telephone calls, namely, transfer of data by telecommunication Development, installation, maintenance, hosting of computer software platforms to facilitate sharing of information and communication; platform as a service [PaaS] featuring computer software platforms for Business process management (BPM), for use in contact centers services; providing temporary use of on-line non-downloadable software for engaging in social-networking; providing temporary use of on-line non-downloadable Business process management (BPM) computer software within the framework of management and consulting services for contact centers; provision of Internet search engines for obtaining data via communication networks; application service provider (APS), namely, hosting of third-party application software; computer services, namely, creating an on-line community for registered users for the purpose of organizing sports events, for participating in political discussions and in social, professional and community networking; computer services, namely, creating an on-line community for registered users for the purpose of organizing events relating to business process management, for participating in business work processes discussions and in social, professional and community networking; developing customized web pages featuring user-defined information in the form of personal profiles, audio content, video content, photographs, text, graphics and data; hosting websites of others containing technology enabling online users to create personal profiles with information on social and business networking and to transfer and share such information on multiple infrastructures; provision of information in the field of designing computers, computer networks and, computerized systems for management of work groups and documents via computer networks and global communication networks; computer system analysis; electronic data storage; conversion of data or documents from physical to electronic media; computer software research; technical support services, namely, troubleshooting of computer software problems; information in the field of computer software design; technical consulting and advice in the field of information technology; computer technical assistance by phone, network and any transmission media, namely, technical support services, namely, troubleshooting of computer software problems

Goods & Services

Business process management [BPM] software. Management of telephone call centers for other; consultancy services relating to the management of telephone call centers; telemarketing services; promoting the sale of the services [on behalf of others] by arranging advertisements; advertising; advertising and promotion services and related consulting; advertising and marketing; direct marketing; advertising; advertising and marketing; advertising, marketing and promotional services; on-line advertising and marketing services; advertising, marketing and promotional services; promotion [advertising] of business; advertising, marketing and promotional services; advertising, marketing and promotional consultancy, advisory and assistance services; advertising, marketing and promotional services; advertising services relating to the sale of goods; consultancy relating to advertising and promotion services; evaluating the impact of advertising on audiences; advertising services relating to the provision of business; business process management; business process management and consulting; business process management and consulting. Translation and interpretation; provision of translation services. Troubleshooting of computer software problems; technical support services relating to computer software and applications; monitoring of computer systems by remote access.

Abstract

Embodiments of the present invention provide systems and methods for automatically controlling an electronic illumination device to indicate information pertaining to workstations or agents of a customer contact center. Some embodiments are useful in the context of employee management because the illumination devices are used to indicate information about tasks that employees are engaged in, the performance of the employees, and the status of the employees. A computer system coupled to the illumination device executes control software configured to send control signals over a communication interface, such as USB or Bluetooth. The data sent to the electronic illumination device can cause the illumination device to turn off or on, change color, blink, strobe, etc., for producing desired lighting effects representative of a status or event associated with an employee or workstation.

IPC Classes  ?

• H04M 3/00 - Automatic or semi-automatic exchanges
• H04M 3/51 - Centralised call answering arrangements requiring operator intervention

Goods & Services

Business process management [BPM] software. Management of telephone call centers for other; Advertising services relating to the provision of business; Consultancy services relating to the management of telephone call centers; Advertising, marketing and promotional services; Advertising services relating to the sale of goods; Advertising and marketing; Advertising, marketing and promotional consultancy, advisory and assistance services; Advertising; Advertising and promotion services and related consulting; Promotion [advertising] of business; Telemarketing services; Direct marketing; On-line advertising and marketing services; Consultancy relating to advertising and promotion services; Business process management; Evaluating the impact of advertising on audiences; Business process management and consulting; Promoting the sale of the services [on behalf of others] by arranging advertisements. Provision of translation services; Translation and interpretation. Monitoring of computer systems by remote access; Technical support services relating to computer software and applications; Troubleshooting of computer software problems.

Goods & Services

Business process management [BPM] software. Management of telephone call centers for other; consultancy services relating to the management of telephone call centers; telemarketing services; promoting the sale of the services [on behalf of others] by arranging advertisements; advertising; advertising and promotion services and related consulting; advertising and marketing; direct marketing; advertising; advertising and marketing; advertising, marketing and promotional services; on-line advertising and marketing services; advertising, marketing and promotional services; promotion [advertising] of business; advertising, marketing and promotional services; advertising, marketing and promotional consultancy, advisory and assistance services; advertising, marketing and promotional services; advertising services relating to the sale of goods; consultancy relating to advertising and promotion services; evaluating the impact of advertising on audiences; advertising services relating to the provision of business; business process management; business process management and consulting; business process management and consulting. Translation and interpretation; provision of translation services. Troubleshooting of computer software problems; technical support services relating to computer software and applications; monitoring of computer systems by remote access.

Goods & Services

Business process management [BPM] software. Management of telephone call centers for other; consultancy services relating to the management of telephone call centers; telemarketing services; promoting the sale of the services [on behalf of others] by arranging advertisements; advertising; advertising and promotion services and related consulting; advertising and marketing; publicity services; direct marketing; advertising; advertising and marketing; publicity and sales promotion services; publicity and sales promotion services; promotion [advertising] of business; advertising, marketing and promotional services; advertising, marketing and promotional services; on-line advertising and marketing services; advertising, marketing and promotional services; advertising services relating to the sale of goods; consultancy relating to advertising and promotion services; evaluating the impact of advertising on audiences; advertising services relating to the provision of business; business process management; business process management and consulting; business process management and consulting. Translation and interpretation. Troubleshooting of computer software problems; technical support services relating to computer software and applications; monitoring of computer systems by remote access.

Goods & Services

Business process management [BPM] software. Management of telephone call centers for others; consultancy services relating to the management of telephone call centers; telemarketing services; promoting the sale of the services [on behalf of others] by arranging advertisements; advertising; advertising and promotion services and related consulting; advertising and marketing; direct marketing; advertising; advertising and marketing; advertising, marketing and promotional services; on-line advertising and marketing services; advertising, marketing and promotional services; promotion [advertising] of business; advertising, marketing and promotional services; advertising, marketing and promotional consultancy, advisory and assistance services; advertising, marketing and promotional services; advertising services relating to the sale of goods; consultancy relating to advertising and promotion services; evaluating the impact of advertising on audiences; advertising services relating to the provision of business; business process management; business process management and consulting; business process management and consulting. Translation and interpretation; provision of translation services. Troubleshooting of computer software problems; technical support services relating to computer software and applications; monitoring of computer systems by remote access.

Goods & Services

Business process management [BPM] software. Management of telephone call centers for other; consultancy services relating to the management of telephone call centers; telemarketing services; promoting the sale of the services [on behalf of others] by arranging advertisements; advertising; advertising and promotion services and related consulting; advertising and marketing; direct marketing; advertising; advertising and marketing; advertising, marketing and promotional services; on-line advertising and marketing services; advertising, marketing and promotional services; promotion [advertising] of business; advertising, marketing and promotional services; advertising, marketing and promotional consultancy, advisory and assistance services; advertising, marketing and promotional services; advertising services relating to the sale of goods; consultancy relating to advertising and promotion services; evaluating the impact of advertising on audiences; advertising services relating to the provision of business; business process management; business process management and consulting; business process management and consulting. Translation and interpretation; provision of translation services. Troubleshooting of computer software problems; technical support services relating to computer software and applications; monitoring of computer systems by remote access.

Goods & Services

Business process management [BPM] software. Management of telephone call centers for other; consultancy services relating to the management of telephone call centers; telemarketing services; promoting the sale of the services [on behalf of others] by arranging advertisements; advertising; advertising and promotion services and related consulting; advertising and marketing; direct marketing; advertising; advertising and marketing; advertising, marketing and promotional services; on-line advertising and marketing services; advertising, marketing and promotional services; promotion [advertising] of business; advertising, marketing and promotional services; advertising, marketing and promotional consultancy, advisory and assistance services; advertising, marketing and promotional services; advertising services relating to the sale of goods; consultancy relating to advertising and promotion services; evaluating the impact of advertising on audiences; advertising services relating to the provision of business; business process management; business process management and consulting; business process management and consulting. Translation and interpretation; provision of translation services. Troubleshooting of computer software problems; technical support services relating to computer software and applications; monitoring of computer systems by remote access.

Goods & Services

Business process management [BPM] software. Management of telephone call centers for other; consultancy services relating to the management of telephone call centers; telemarketing services; promoting the sale of the services [on behalf of others] by arranging advertisements; advertising; advertising and promotion services and related consulting; advertising and marketing; direct marketing; advertising; advertising and marketing; advertising, marketing and promotional services; on-line advertising and marketing services; advertising, marketing and promotional services; promotion [advertising] of business; advertising, marketing and promotional services; advertising, marketing and promotional consultancy, advisory and assistance services; advertising, marketing and promotional services; advertising services relating to the sale of goods; consultancy relating to advertising and promotion services; evaluating the impact of advertising on audiences; advertising services relating to the provision of business; business process management; business process management and consulting; business process management and consulting. Translation and interpretation; provision of translation services. Troubleshooting of computer software problems; technical support services relating to computer software and applications; monitoring of computer systems by remote access.

Goods & Services

Downloadable Business process management (BPM) software within the framework of management and consulting services for contact centers and the provision of contact center-related services Management of telephone call centers for others; consultancy services relating to the management of telephone call centers for others; telemarketing services; advertising services, namely, promoting the sale of services on behalf of others; advertising and promotion services and related consulting; advertising and marketing; publicity consultation services; direct marketing services; advertising and marketing services; publicity and sales promotion services; advertising services, namely, promotion of businesses; advertising, marketing and promotional services; on-line advertising and marketing services; advertising services relating to the sale of goods; consultancy relating to advertising and promotion services; evaluating the impact of advertising on audiences for business purposes; advertising services relating to the provision of business; business process management; business process management and consulting Translation language and interpretation services Troubleshooting of computer software problems; technical support services, namely, computer software and applications problems; monitoring of computer systems by remote access to ensure proper functioning; all of the preceding services being limited within the framework of management and consulting services for contact centers and the provision of contact center-related services

Goods & Services

Downloadable Business process management (BPM) software within the framework of management and consulting services for contact centers and the provision of contact center-related services Management of telephone call centers for others; consultancy services relating to the management of telephone call centers for others; telemarketing services; advertising services, namely, promoting the sale of services on behalf of others; advertising and promotion services and related consulting; advertising and marketing; publicity consultation services; direct marketing services; advertising and marketing services; publicity and sales promotion services; advertising services, namely, promotion of businesses; advertising, marketing and promotional services; on-line advertising and marketing services; advertising services relating to the sale of goods; consultancy relating to advertising and promotion services; evaluating the impact of advertising on audiences for business purposes; advertising services relating to the provision of business; business process management; business process management and consulting Translation language and interpretation services Troubleshooting of computer software problems; technical support services, namely, computer software and applications problems; monitoring of computer systems by remote access to ensure proper functioning; all of the preceding services being limited within the framework of management and consulting services for contact centers and the provision of contact center-related services

Goods & Services

Business process management [BPM] software. Management of telephone call centers for other; Consultancy services relating to the management of telephone call centers; Telemarketing services; Promoting the sale of the services [on behalf of others] by arranging advertisements; Advertising; Advertising and promotion services and related consulting; Advertising and marketing; Publicity services; Direct marketing; Advertising; Advertising and marketing; Publicity and sales promotion services; Publicity and sales promotion services; Promotion [advertising] of business; Advertising, marketing and promotional services; Advertising, marketing and promotional services; On-line advertising and marketing services; Advertising, marketing and promotional services; Advertising services relating to the sale of goods; Consultancy relating to advertising and promotion services; Evaluating the impact of advertising on audiences; Advertising services relating to the provision of business; Business process management; Business process management and consulting; Business process management and consulting. Translation and interpretation. Troubleshooting of computer software problems; Technical support services relating to computer software and applications; Monitoring of computer systems by remote access.

Goods & Services

Business process management [BPM] software. Management of telephone call centers for other; Consultancy services relating to the management of telephone call centers; Telemarketing services; Promoting the sale of the services [on behalf of others] by arranging advertisements; Advertising; Advertising and promotion services and related consulting; Advertising and marketing; Direct marketing; Advertising; Advertising and marketing; Advertising, marketing and promotional services; On-line advertising and marketing services; Advertising, marketing and promotional services; Promotion [advertising] of business; Advertising, marketing and promotional services; Advertising, marketing and promotional consultancy, advisory and assistance services; Advertising, marketing and promotional services; Advertising services relating to the sale of goods; Consultancy relating to advertising and promotion services; Evaluating the impact of advertising on audiences; Advertising services relating to the provision of business; Business process management; Business process management and consulting; Business process management and consulting. Translation and interpretation; Provision of translation services. Troubleshooting of computer software problems; Technical support services relating to computer software and applications; Monitoring of computer systems by remote access.

Goods & Services

Business process management [BPM] software. Management of telephone call centers for other; Consultancy services relating to the management of telephone call centers; Telemarketing services; Promoting the sale of the services [on behalf of others] by arranging advertisements; Advertising; Advertising and promotion services and related consulting; Advertising and marketing; Direct marketing; Advertising; Advertising and marketing; Advertising, marketing and promotional services; On-line advertising and marketing services; Advertising, marketing and promotional services; Promotion [advertising] of business; Advertising, marketing and promotional services; Advertising, marketing and promotional consultancy, advisory and assistance services; Advertising, marketing and promotional services; Advertising services relating to the sale of goods; Consultancy relating to advertising and promotion services; Evaluating the impact of advertising on audiences; Advertising services relating to the provision of business; Business process management; Business process management and consulting; Business process management and consulting. Translation and interpretation; Provision of translation services. Troubleshooting of computer software problems; Technical support services relating to computer software and applications; Monitoring of computer systems by remote access.

Goods & Services

Business process management [BPM] software. Management of telephone call centers for other; Consultancy services relating to the management of telephone call centers; Telemarketing services; Promoting the sale of the services [on behalf of others] by arranging advertisements; Advertising; Advertising and promotion services and related consulting; Advertising and marketing; Direct marketing; Advertising; Advertising and marketing; Advertising, marketing and promotional services; On-line advertising and marketing services; Advertising, marketing and promotional services; Promotion [advertising] of business; Advertising, marketing and promotional services; Advertising, marketing and promotional consultancy, advisory and assistance services; Advertising, marketing and promotional services; Advertising services relating to the sale of goods; Consultancy relating to advertising and promotion services; Evaluating the impact of advertising on audiences; Advertising services relating to the provision of business; Business process management; Business process management and consulting; Business process management and consulting. Translation and interpretation; Provision of translation services. Troubleshooting of computer software problems; Technical support services relating to computer software and applications; Monitoring of computer systems by remote access.

Goods & Services

Business process management [BPM] software. Management of telephone call centers for other; Consultancy services relating to the management of telephone call centers; Telemarketing services; Promoting the sale of the services [on behalf of others] by arranging advertisements; Advertising; Advertising and promotion services and related consulting; Advertising and marketing; Direct marketing; Advertising; Advertising and marketing; Advertising, marketing and promotional services; On-line advertising and marketing services; Advertising, marketing and promotional services; Promotion [advertising] of business; Advertising, marketing and promotional services; Advertising, marketing and promotional consultancy, advisory and assistance services; Advertising, marketing and promotional services; Advertising services relating to the sale of goods; Consultancy relating to advertising and promotion services; Evaluating the impact of advertising on audiences; Advertising services relating to the provision of business; Business process management; Business process management and consulting; Business process management and consulting. Translation and interpretation; Provision of translation services. Troubleshooting of computer software problems; Technical support services relating to computer software and applications; Monitoring of computer systems by remote access.

Goods & Services

Business process management [BPM] software; Those goods excluding those intended to manage physical workspaces and physical workstations and their reservation through physical or digital tools, it is specified that the goods intended to manage workspaces and workstations and their reservation through physical or digital tools do not include purely digital work-at-home sourcing solutions. Business process management; Business process management and consulting; Business process management and consulting; Those services excluding those intended to manage physical workspaces and physical workstations and their reservation through physical or digital tools, it is specified that the services intended to manage workspaces and workstations and their reservation through physical or digital tools do not include purely digital work-at-home sourcing solutions; Management of telephone call centers for other; Consultancy services relating to the management of telephone call centers; Telemarketing services; Promoting the sale of the services [on behalf of others] by arranging advertisements; Advertising; Advertising and promotion services and related consulting; Advertising and marketing; Direct marketing; Advertising; Advertising and marketing; Advertising, marketing and promotional services; On-line advertising and marketing services; Advertising, marketing and promotional services; Promotion [advertising] of business; Advertising, marketing and promotional services; Advertising, marketing and promotional consultancy, advisory and assistance services; Advertising, marketing and promotional services; Advertising services relating to the sale of goods; Consultancy relating to advertising and promotion services; Evaluating the impact of advertising on audiences; Advertising services relating to the provision of business. Translation and interpretation; Provision of translation services. Troubleshooting of computer software problems; Technical support services relating to computer software and applications; Those services excluding those intended to manage physical workspaces and physical workstations and their reservation through physical or digital tools, it is specified that the services intended to manage workspaces and workstations and their reservation through physical or digital tools do not include purely digital work-athome sourcing solutions; Monitoring of computer systems by remote access.

Goods & Services

Business process management [BPM] software. Management of telephone call centers for other; Consultancy services relating to the management of telephone call centers; Telemarketing services; Promoting the sale of the services [on behalf of others] by arranging advertisements; Advertising; Advertising and promotion services and related consulting; Advertising and marketing; Direct marketing; Advertising; Advertising and marketing; Advertising, marketing and promotional services; On-line advertising and marketing services; Advertising, marketing and promotional services; Promotion [advertising] of business; Advertising, marketing and promotional services; Advertising, marketing and promotional consultancy, advisory and assistance services; Advertising, marketing and promotional services; Advertising services relating to the sale of goods; Consultancy relating to advertising and promotion services; Evaluating the impact of advertising on audiences; Advertising services relating to the provision of business; Business process management; Business process management and consulting; Business process management and consulting. Translation and interpretation; Provision of translation services. Troubleshooting of computer software problems; Technical support services relating to computer software and applications; Monitoring of computer systems by remote access.

Goods & Services

Business process management [BPM] software. Management of telephone call centers for other; Consultancy services relating to the management of telephone call centers; Telemarketing services; Promoting the sale of the services [on behalf of others] by arranging advertisements; Advertising; Advertising and promotion services and related consulting; Advertising and marketing; Direct marketing; Advertising; Advertising and marketing; Advertising, marketing and promotional services; On-line advertising and marketing services; Advertising, marketing and promotional services; Promotion [advertising] of business; Advertising, marketing and promotional services; Advertising, marketing and promotional consultancy, advisory and assistance services; Advertising, marketing and promotional services; Advertising services relating to the sale of goods; Consultancy relating to advertising and promotion services; Evaluating the impact of advertising on audiences; Advertising services relating to the provision of business; Business process management; Business process management and consulting; Business process management and consulting. Translation and interpretation; Provision of translation services. Troubleshooting of computer software problems; Technical support services relating to computer software and applications; Monitoring of computer systems by remote access.

Goods & Services

Apparatus and instruments for recording, transmission or reproduction of sound or images; Magnetic and audio-visual data carriers; Digital recording media; Compact discs; Optical discs; Compact discs [read-only memory]; Pre-recorded or blank video discs and video cassettes; Pre-recorded or blank laser discs and laser cassettes; Photographic apparatus and instruments; Cinematographic apparatus; Teaching apparatus and instruments; Cinematographic films; Data processing equipment; Computers; Apparatus and instruments for telephony, telecommunications, data processing; Telephone receivers; Peripherals adapted for use with computers; Apparatus for processing, transmission and storage of information in databases; Sounding apparatus and machines; Electronic publications, downloadable; E-books; Electronic devices for sending and receiving telephone calls, facsimiles, electronic mail, video content, instant messages, music, audiovisual content and other multimedia content, and other digital data; Data synchronization programs; Downloadable applications for mobile phones, computers and tablets; Computer software downloadable from the Internet; Software; Cards for electronic games designed for use with telephones or electronic tablets; Mechanisms for coin-operated apparatus; Calculators; Magnetic and electronic pens; Timetables (Electronic -); Video games (software); Apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity, Computer software; Scientific apparatus (except for medical purposes); Measuring, optical, signalling, checking (supervision), life-saving (rescue) and teaching apparatus and instruments; Electronic cards; Electronic data carriers; Computer databases; Software voice databases, data, text and sound banks; Electronically stored image bank; Electronic, digital and computer housings enabling connection to a global communications network (including the internet), to television and radio channels, telephone networks and telecommunications networks; Computer servers; Computer downloadable applications for social networks; Diagnostic apparatus, not for medical purposes; Software and applications for use on mobile devices; Downloadable applications for use with mobile devices; Tracking and locating systems for global positioning systemS [GPS]; Memory devices for use with data processing apparatus; Data loggers and recorders; Smartwatches, Smartglasses; Telephone and telecommunications apparatus and instruments; Electronic docking stations; Computer software and telecommunications apparatus, including modems, to enable connection to databases, computer networks and the Internet; Humanoid robots with artificial intelligence; Teaching robots. Paper and cardboard (untreated, semi-finished for stationery or printing); Cardboard containers; Printed matter; Newspapers; Books; Manuals [handbooks]; Promotional pamphlets; Pamphlets; Printed publications of all kinds in all forms; Magazines [periodicals]; Wrapping paper; Sacks, bags and sheets for packaging in paper or plastics; Shields [paper seals]; Signboards of paper or cardboard, Labels, not of textile; Paper pennants; Posters; Postcards; Rub down transfers; Pictures; Paper tapes and cards for the recordal of computer programmes; Printed matter; Printers' type; Photographs; Reference works; Study guides; Index; Reports. Advertising; Business management; Direct mail advertising (leaflets, prospectuses, samples); Publicity material rental; Updating of advertising material; Dissemination of advertising matter; Dissemination of publicity columns; Commercial information agencies; Providing online advertising and commercial information on blogs, social networks and community networks; Assistance to commercial or industrial firms in the conduct of their business; Business consultancy, information or enquiries; Business administration; Professional business consulting; Office functions; Business consultancy and information; Electronic business information services; Market research and studies; statistical evaluation of data from market studies; Studies and advice on geomarketing targeting; Arranging and conducting commercial transactions for others; Document reproduction; Business management and organisation assistance and consultancy; Public relations services; Processing of mailing lists (restructuring, deduplication, enrichment, geographical coding); Rental of targeted addresses at points of sale; Collection and systematic ordering of data in a central file; Subscriptions to a data base; Subscriptions to audiovisual programmes; Entry, formatting, compilation and processing of data and more generally recording, transcription (office functions) and systemisation of written communications and audio and/or visual recordings; Updating databases; Computerised file management; Telemarketing services; Telephone marketing; All direct and indirect marketing, telepromotion services with offers for sale and telematic promotion with offers for sale; Supervision of addressed and unaddressed direct mailing, telemarketing and electronic commerce operations; Call centre services; Telephone answering (for unavailable subscribers); Call centre services for others; Administration and supervision of telecommunications networks and multimedia networks; Operating administrative data banks; Providing of an administrative data bank; Opinion polling; Studies and analyses of commercial statistical data; Research of statistical data; Compilation of statistics; Arranging subscriptions to telecommunication services for others; Commercial promotion of all kinds for others; Arranging and setting up of promotional activities; Business offers and information on advantageous purchasing opportunities; Sales promotion relating to customer loyalty schemes; Commercial or industrial business assistance relating to customer satisfaction analysis; Consultancy relating to customer satisfaction analysis; Commercial analysis of messages posted on websites and social networks for evaluating and improving customer satisfaction; Searching, exploring and retrieving information and other resources available on global computer networks and other electronic and communications networks, for others; Providing of business and commercial information via computer networks and global communications networks; Professional consultancy and consultancy relating to the compilation of computer databases; Business consulting, Namely performing statistical, data processing, stenotype and performance work as well as analysis of surveys and investigations; Telephone subscriptions; Subscription to a world-wide (Internet) telecommunications or private access (intranet) network; Arranging subscriptions to telecommunication services; Commercial information service via global (Internet) or private access (Intranet) communication networks; Magazine subscription service for others; Organization of exhibitions for commercial or advertising purposes; Outsourcing services [business assistance]; outsourcing services (business assistence); Analysis of customer experience for determining audience ratings and consumer behaviour on a variety of digital communications media (websites accessible via computers or mobile telephones, mobile applications and televisions); Cross channel measurement services (multichannel); Business data analysis services; Consultancy in the field of the systemisation and outsourcing of data; Commercial intermediation services; Consultancy in the field of outsourcing and management of human resources; Human resources consultancy and management, personnel recruitment; Consultancy and advisory services relating to personnel recruitment; Business management for freelance service providers; Employment agencies; Personnel management consulting; Acquisition of commercial information; Acquisition of business information relating to company activities; Recruitment process management and human resources outsourcing relating to recruitment; Staff skills management; Salary studies for recruitment purposes; Subscription service to telematic services in the field of insurance and financial affairs; Customer satisfaction consultation; Business analysis of social networks to evaluate and improve customer satisfaction; appointment reminder services. Insurance services; financial and banking affairs namely mortgage processing, credit analysis and assessments, loan and facility documentation, security and mortgage document, query and complaints handling, checking customer documentation for discrepancies, on-boarding customers, account maintenance, inbound customers service calls, amendments to payor/payee details, missing payments resolutions, complaint handling, debt collection, account opening, investigation of payments, fraud management, fund transfer, managing import and export collections documentation, reconciliation of accounts and assets, managing database migration, compliance and sanctions checks( all the foregoing to the exclusion of payment systems via the internet); real state affairs; advice, information and consultation relating to insurance; management of all types of insurance contracts, insurance underwriting services; insurance and reinsurance brokerage; provident fund services; insurance services for the assistance and assistance to persons while traveling in France or abroad; financial assistance services; financial assistance related to credit operations; consulting and information relating to insurance, banking, financial affairs, administration of insurance portfolios; insurance agencies; banking, financial, fiduciary, stock exchange or monetary services, advice and information; financial intermediation services, movable, real state, stock market; intermediation services for products or financial assets; disintermediation services; loan services; help and advice to the financial affairs department; financial operations namely writing/ maintaining general ledgers/ accounts, budgeting, financial analysis, reporting accounts payables, reviewing supplier invoices, ensuring approvals are in place, accounts receivables, reviewing client invoices, ensuring approvals are in place, raising these with clients, following payments; bank reconciliations (to the extent of operating finance and accounting related shared services centers on behalf of its clients); capital investment, organization and provision of loan and capital investment; professional financial consultations; stock exchange brokerage; stock brokerage services; financial and monetary estimates; financial and monetary analysis; tax estimates and tax assessments; debt collection services through the use of legal, amicable and / or judicial means to obtain from a debtor the payment of the debt due to the creditor; debt recovery and collection agency services; check cashing services; estimates of movable property; financial risk estimation; financial assessment of company credit and providing information relating thereto; capital investment; trusteeship; security services; insurance of tokens of value; wealth management; financial sponsorship; savings services; stock brokerage services; asset management service; investment of funds; clearing, financial; financial information; financing services; rating services on the stock exchange; credit card and debit card services namely emission of credit and debit cards; exchanging money; constitution and investment of funds; bank loan; acquisition and transfer of monetary claims; credit risk management; financial management service; financial management of reimbursement payments for others; providing funding for commercial entities; providing financial guarantees; provision of working capital credits and loans of all kinds; providing on-line information relating to financial, banking, insurance and investment services. Telecommunications; Communications by computer terminals; Communications by telephone; Communications by all types of remote processing; Communications by fibre optic networks; Communications by cable and satellite; Communication services over computer networks; Electronic messaging; Communications services, namely news and information agencies; Communication services in the audio-visual, video and multimedia field; Electronic mail and dissemination of information by electronic means; Multimedia transmission and broadcasting (computerisation of text and/or still or moving images, and/or sound, whether musical or not, whether or not for interactive purposes); Broadcasting of programmes and audiovisual and multimedia content, whether or not for interactive use; Transmission of information by radio, telephone, telegram and telematic channels, via remote processing means, via interactive videotext, and in particular on terminals, computer peripherals or electronic and/or digital equipment, and in particular videophones and video-conferencing; Transmission of information contained in data banks; Sending and transmission of telegrams and messages; Telex services, telegrams; Transmission of information by teleprinters; Data transmission via a data transmission network; Transmission of information using all means of communications and telecommunications for public information; Data transmission for obtaining information contained in data banks; Transmission of information in the audiovisual, video and multimedia fields; Transmission of data contained in data banks; Computer-aided transmission of messages and images; Rental of computing, remote processing and data transmission apparatus and instruments for message sending; Information transmission provided for preferred offers for customers benefiting from a specific service programme; Consultancy of message transmission, data transmission over specific and/or portable networks and terminals; Leasing access time to a computer database; Supervisory services for telecommunications networks and multimedia networks; Broadcasting and reception of data, signals and information processed by computers or by telecommunications apparatus and instruments; Data transmission; Downloading of data; Providing access to databases; Services rendered by application service providers, namely uploading and downloading of computer applications, uploading and downloading of applications for mobile telephones and electronic tablets, Downloading of software; Providing access to data or documents electronically stored in central files for remote consultation by any means of remote-access computing; Rental of access time to targeted address files (computer databases) at points of sale; Broadcasting of radio and television programmes and more generally broadcasting of audiovisual and multimedia programmes; Data transmission, in particular packet transmission, sending, transmission of computer documents; Telephone call switching; Access to online downloading of audio and audiovisual programmes; Transmission of written communications and audio and/or visual recordings; Transmission of sound and images; Disseminating news via global telematic networks or the Internet. Entertainment; Cultural activities; Public entertainment services; Tuition; Providing of training; Publishing of texts, illustrations, books, journals, newspapers, periodicals, magazines and publications of any type or form, including electronic and digital publications; Production of cinematographic films; Videotape editing; Seminars, training courses and lessons; Arranging of conferences, forums, congresses and colloquiums; Organization of exhibitions for cultural or educational purposes; Publication of books; Organisation of competitions, competitions, games and information campaigns and professional or amateur events; Editing and publishing for all sound and / or visual recording media, sound and / or image reproduction, multimedia (interactive discs, audio-digital CD-ROMs, audio-digital compact discs with read-only memory); Editing multimedia programmes for interactive or other purposes; Lending of books and other publications; Franchising services, namely basic staff training; Booking of seats for shows; Game services provided on-line from a computer network; Electronic desktop publishing; Rental of films and more generally all sound and/or visual media, and multimedia, (interactive discs, audio-digital compact discs with read-only memory); Providing of training for personnel in the field of recruitment, human resources and business management; Staff training in new digital technologies. Scientific and technological services and research and design relating thereto; Industrial analysis and research namely research and development of new products; Design, development and updating of computers, software, new computer products; Computer programming; Professional consultancy not related to business, namely in the field of computers; Professional consultation relating to computers to improve customer service through the management of internet tools; technical consultancy in the field of computer science; Providing of expertise in the field of telecommunications and data processing; Technical consultancy and advice in the field of information technology, enabling improved customer service; Computer search and fault diagnosis services; Technical support in the event of a computer failure; IT information; Creation (design) and updating of computer programs and computer software for improving customer relations; Consultancy and technical advice in the field of computing; Computer technical assistance by telephone, network and any transmission medium; Hosting web sites; Design and hosting of computer sites on the Internet; Computer rental; Technical research; Maintenance of software; Technical assistance (advice) and consultancy in the fields of computers and telecommunications; Graphic arts design, namely design of virtual and interactive images; Programming of electronics equipment, Electronic apparatuses and instruments, Computer, Remote data, remote-access computing and telematic systems, multimedia equipment; Programming of multimedia equipment; Development of computer systems in the field of market studies, direct telemarketing and geomarketing targeting studies, Geocoding addresses and electronic commerce; Quality control consultancy; Design and development of computer tools and software; Database design and development; Design of websites on world-wide computer networks; Rental of software; Rental of systems for the use of multimedia products; Computer systems analysis services; Hosting of computer application software in the field of knowledge management for creating searchable databases of information and data; Qualitative analysis and evaluation of products and services for their possible future use; Design of computer hardware and software for commercial documentation and analysis; evaluation of results from quality control tests conducted on goods and services; Quality assessment; Development (design), installation, maintenance and updating of applications for mobile phones and tablets; Services rendered by application service providers, namely providing of temporary use of computer applications; Technical advice relating to telecommunications (including the aforesaid services provided via a telephone helpline); Data synchronisation over telecommunication, communication and computer networks; Digital technology development within companies; Development of complex computer programmes capable of simulating certain traits of human intelligence (reasoning, learning), analysis of artificial intelligence; Robotic process automation; Digital integration based on robotic automation technology (RPA); not related to development of payments systems for use via the internet. Legal services; Legal research; legal administration services; Providing of advice and assistance relating to legal matters and to taxation; Legal consultancy; Legal document preparation services; Legal services in relation to the negotiation of contracts for others; Computer assisted litigation support; Legal assistance in the drawing up of contracts; Licensing of computer software [legal services]; Examination of standards and practices, in order to verify the conformity thereof with laws and regulations; Providing of reconnaissance and surveillance services; Providing information relating to the development of data governance, security and privacy laws from a website; Security services for the physical protection of tangible property and individuals, Providing of information, providing of consultancy and services rendered by consultants in connection with security services for the protection of property and individuals; Providing information, advice and consultancy relating to personal and social services namely personal legal analysis and research services, networking services, Legal services; Monitoring of telephone calls from subscribers and activation of emergency services; Bringing together of individuals, and social networking; On-line social networking services; Providing of information relating to personal development; Legal assistance in the recruitment and placement of staff; Mediation.

Goods & Services

Apparatus and instruments for recording, transmission or reproduction of sound or images; audiovisual and magnetic recording media; digital recording media; compact disks; optical disks; CD-ROMs; pre-recorded or blank video disks and video cassettes; prerecorded or blank laser cassettes and laser disks; photographic apparatus and instruments; cinematographic cameras; teaching apparatus and instruments; cinematographic films; data processing equipment; computers; apparatus and instruments for telecommunications, telephone, data processing; telephone apparatus; computer peripheral devices; apparatus for processing, transmission and storage of database information; sounding apparatus and machines; downloadable electronic publications; e-books; electronic devices for sending and receiving telephone calls, faxes, electronic mail, video content, instant messages, music, audiovisual content and other multimedia content, and other digital data; data synchronization programs,; downloadable applications for mobile phones, computers and tablets; software downloadable from the Internet; computer programs; cards for electronic games designed for use with tablet computers or telephones; mechanisms for coin-operated apparatus; calculating machines; magnetic and electronic pens; electronic agendas; video games (software); apparatus and instruments for conducting, distributing, transforming, accumulating, regulating or controlling electricity, software; scientific apparatus (other than for medical purposes); measuring, optical, signaling, checking (supervision), rescue (life-saving) and teaching apparatus and instruments; electronic cards; electronic data carriers; electronic databases recorded on data carriers; software for voice databases, data, texts and sounds banks; bank for images stored electronically; data processing equipment; digital, electronic, computer modules enabling connection to a global communication network such as the Internet, television and radio channels, telephone networks, telecommunication networks; computer servers; computer downloadable applications for social networks; diagnostic apparatus not for medical use; software applications for use with mobile devices; downloadable applications for use with mobile apparatus; tracking and localization systems of the global positioning system [GPS]; memory devices for use with data processing apparatus; data recorders; smartwatches; apparatus and instruments for telecommunication and telephone; electronic docking stations; software and telecommunication apparatus, including modems, to enable connection to databases, computer networks and the Internet. Paper and cardboard (unprocessed, semi-processed or for stationery or printers); cardboard articles; printed matter; newspapers; books; manuals [handbooks]; promotional pamphlets; pamphlets; publications of all types and in all forms; journals (periodicals); wrapping paper; packaging bags, small bags and sheets of paper or plastics; shields (paper seals); signboards of paper or cardboard, labels not of textile; flags (of paper); posters; postcards; transfers (decalcomanias); pictures; paper tapes or cards for recording computer programs; printing products (printed matter); printing type; photographs; reference books; study guides; index and reports in printed form. Advertising; commercial business management; distribution of advertising material (tracts, prospectuses and samples); rental of advertising material; updating of advertising material; dissemination of advertisements; dissemination of advertising mail; commercial information agencies; posting of advertising and commercial information on blogs, social media and community networks; commercial and industrial company operational assistance; business consultancy, information or inquiries; commercial administration; professional business consultancy; office functions; commercial information and advice services; electronic business information service; market research and studies; statistical evaluation of market research data; geomarketing targeting studies and consulting; negotiating and concluding of commercial transactions for others; document reproduction; assistance and advice on business organization and management; public relations; address file processing (restructuring, removal of duplicates, enhancement, geocoding); rental of targeted address files at points of sale; collection and systematization of data in a central file; subscriptions to a database; subscription to audiovisual programs; data entry, formatting, compilation and processing services and, more generally, recording, transcription (office work) and systematization of written communications and sound and/or visual recordings; database updating services; computer file management services; telemarketing services; telemarketing services; all direct and indirect marketing mixes, telemarketing with sales offers and data transmission promotions with sales offers; project management of addressed and unaddressed direct mail, telemarketing and e-commerce operations; call center services; telephone answering service (for unavailable subscribers); call center services for others; administration of telecommunication networks and multimedia networks; administrative operation of data banks; operating an administrative data bank; opinion polling; statistical data analysis, research and studies; compilation of statistics; arranging subscriptions to telecommunication services for others; business promotion services for others, of all kinds; realization and implementation of promotional activities; business offers and information on advantageous purchase options; sales promotion attached to a customer loyalty program; assistance services to industrial and commercial companies for analyzing customer satisfaction; consulting services for analyzing customer satisfaction; business analysis of messages posted on websites and social networks to evaluate and improve customer satisfaction; research, searching, browsing and retrieving information and other resources available on global computer networks and other communication networks, for others; business and commercial information provided on computer networks and global communications networks; professional consulting and consulting services in the field of compilation of computer databases; business consultancy services, namely performing statistical work, data processing, stenotype and performance as well as analysis of opinion polling and surveys; telephone subscription services; subscriptions to a global telecommunications network (the Internet) or a private access network (intranet); subscription services to telecommunication services; commercial information service via global (Internet) or private access (Intranet) communication networks; magazine subscriptions for others service; organization of exhibitions for commercial or advertising purposes; outsourcing services (business assistance); outsourcing services (business assistance); commercial analysis services of the customer experience to determine the audience index and the behavior of consumers on various digital means of communication (websites accessible by computer or mobile, mobile applications, televisions); marketing strategy services combining several different but complementary channels of a company (store, catalogs, website), consumer solicitations and responses to consumers (online and offline); data analysis services; consulting in the field of data outsourcing and systematization; commercial intermediation services; consulting services in the field of outsourcing and management of human resources. Telecommunications; communications by computer terminals; telephone communications; communications via any kind of remote computing means; communication by fiber-optic networks; communication via cable and via satellite; communication services via computer networks; electronic messaging services; communications services, namely news and information agencies; audiovisual, video and multimedia communication services; electronic mail services and dissemination of information by electronic means; transmission and distribution of multimedia programs (computer editing of texts and/or images, whether still or animated, and/or musical or non-musical sounds, for interactive or non-interactive use); dissemination of audiovisual and multimedia programs for interactive or other use; transmission of information by radio, telephone, telegraph, and data transmission means, and by any remote computing means, by interactive videography, and, namely, on terminals, computer peripheral apparatus or electronic and/or digital equipment, and, namely, videophone, visiophone and videoconferencing; transmission of information contained in databases; sending, transmitting dispatches and messages; telex, telegram services; information transmission services using a teletypewriter; transmission of information via computer communication networks; information transmission services via all means of communication and telecommunication designed for public information; computer communication services for the retrieval of information from databases; transmission of information in audiovisual, video and multimedia sectors; transmission of information contained in data banks; computer-aided transmission of images and messages; rental of computer, remote computing and data communication apparatus and instruments for message transmission; transmission of information provided in the context of exclusive offers for clients benefiting from a program of specific services; message consultation services by means of data transmission on specific and/or mobile terminals and networks; rental of access time to a database server center; services for the supervision of telecommunications networks and multimedia networks; sending and reception of data, signals and information processed by computers or by telecommunication apparatus and instruments; data transmission services; downloading of data; provision of access to databases; services of application service providers, namely the downloading of computer applications, downloading applications for mobile phones and tablet computers, downloading of computer software; providing access to data or documents stored electronically in central files for remote consultation by any means of telecommunication; rental of access time to targeted address files (computer databases) at points of sale; transmission (or broadcast) of radio and television programs and, more generally, broadcasting of audiovisual and multimedia programs; transmission of data, particularly transmission in packets, dispatch, transmission of computerized documents; services for transferring telephone calls; access services to online downloading of audio and audiovisual programs; transmission services for written communications and sound and/or visual recordings. Entertainment; cultural activities; public entertainment services; teaching; training; publishing of texts, illustrations, books, journals, newspapers, periodicals, magazines, publications of all kinds and in all forms, including electronic and digital publications; motion picture production; videotape editing; organizing seminars, placements and courses; organizing conferences, forums, congresses and colloquiums; organization of exhibitions for cultural or educational purposes; publication of books; organization of competitions, competitions, games and information campaigns and professional or amateur events; editing and publishing services for all sound and/or visual recording media, transmission or reproduction of sound and/or images, and multimedia media (interactive discs, audio-digital CD-ROMs, digital audio CD ROMs); publication of multimedia programs for interactive or other use; lending of books and other publications; franchising services, naming basic staff training; booking of seats for shows; game services provided on-line from a computer network; electronic desktop publishing; rental of films and, more generally, of all sound and/or visual media, and multimedia supports (interactive discs, audio-digital compact discs with read-only memory); entertainment services, namely, news broadcasting services via global telematic networks or the Internet. Scientific and technological services and related research and design services; analysis and industrial research services, namely, research and development of new products; design, development and updating of computers, software, new computer products; computer programming services; professional consultation not related to the company, naming with respect to computers; professional consulting with respect to computers to improve customer service by managing internet tools; technical support in the field of computing; expertise in the field of telecommunications and information technology; technical advice and advice in the field of computing for a better customer service; computer research and troubleshooting services; assistance and monitoring of computer systems for fault detection; information in the field of computing; creation (design) and updating of computer programs and software to improve customer relationships; technical consulting and advice in the field of information technology; computer technical assistance by phone, network and any transmission media; hosting of Web sites; design and hosting of websites on the Internet; computer rental; technical research; software maintenance services; technical support (advice) and consulting in the fields of computing and telecommunications; services of graphic art designers, naming creation (design) of virtual and interactive images; programming for electronic apparatus, electronic apparatus and instruments, computers, remote data, teleinformatic and telematic systems, multimedia equipment; multimedia equipment programming; development of computer systems in the field of market research, direct telemarketing and geomarketing targeting studies; geocoding of addresses and e-commerce; consulting with respect to quality control and customer satisfaction; design and development of software and computer hardware tools; creation (design) and use of databases; creation (design) of sites on global computer networks; software rental; rental of operating systems for multimedia products; computer systems analysis; social network analysis services to evaluate and improve customer satisfaction; hosting computer application software in the field of knowledge management for creating information and data searchable databases; analysis and evaluation of products and services with respect to possible future applications; design of computer hardware and software for commercial analysis and reporting; evaluation of results from quality control tests conducted on goods and services; quality assessments; development (design), installation, maintenance and update of applications for mobile phones and tablets; application service provider services, namely the provision of temporary use of computer applications; services of technical consulting in the field of telecommunications (including such services provided over a hotline); design and development services of Internet service enabling data synchronizing over telecommunications, communications and computer networks.

Goods & Services

Apparatus and instruments for recording, transmission or reproduction of sound or images; audiovisual and magnetic recording media; digital recording media; compact disks; optical disks; CD-ROMs; pre-recorded or blank video disks and video cassettes; prerecorded or blank laser cassettes and laser disks; photographic apparatus and instruments; cinematographic cameras; teaching apparatus and instruments; cinematographic films; data processing equipment; computers; apparatus and instruments for telecommunications, telephone, data processing; telephone apparatus; computer peripheral devices; apparatus for processing, transmission and storage of database information; sounding apparatus and machines; downloadable electronic publications; e-books; electronic devices for sending and receiving telephone calls, faxes, electronic mail, video content, instant messages, music, audiovisual content and other multimedia content, and other digital data; data synchronization programs,; downloadable applications for mobile phones, computers and electronic tablets; software downloadable from the Internet; computer programs; cards for electronic games designed for use with tablet computers or telephones; mechanisms for coin-operated apparatus; calculating machines; magnetic and electronic pens; electronic agendas; video games (software); apparatus and instruments for conducting, distributing, transforming, accumulating, regulating or controlling electricity, software; scientific apparatus (other than for medical purposes); measuring, optical, signaling, checking (supervision), rescue (life-saving) and teaching apparatus and instruments; electronic cards; electronic data carriers; electronic databases recorded on data carriers; software for voice databases, data, text and sound banks; bank for images stored electronically; data processing equipment; digital, electronic, computer modules enabling connection to a global communication network such as the Internet, television and radio channels, telephone networks, telecommunication networks; computer servers; computer downloadable applications for social networks; diagnostic apparatus not for medical use; software applications for use with mobile devices; downloadable applications for use with mobile apparatus; tracking and localization systems of the global positioning system [GPS]; memory devices for use with data processing apparatus; data recorders; smartwatches; apparatus and instruments for telecommunication and telephone; electronic docking stations; software and telecommunication apparatus, including modems, to enable connection to databases, computer networks and the Internet. Paper and cardboard (unprocessed, semi-processed or for stationery or printers); cardboard articles; printed matter; newspapers; books; manuals [handbooks]; promotional pamphlets; pamphlets; publications of all types and in all forms; journals (periodicals); wrapping paper; packaging bags, small bags and sheets of paper or plastics; shields (paper seals); signboards of paper or cardboard, labels not of textile; flags (of paper); posters; postcards; transfers (decalcomanias); pictures; paper tapes or cards for recording computer programs; printing products (printed matter); printing type; photographs; reference books; study guides; index and reports in printed form. Advertising; commercial business management; distribution of advertising material (tracts, prospectuses and samples); rental of advertising material; updating of advertising material; dissemination of advertisements; dissemination of advertising mail; commercial information agencies; posting of advertising and commercial information on blogs, social media and community networks; commercial and industrial company operational assistance; business consultancy, information or inquiries; commercial administration; professional business consultancy; office functions; commercial information and advice services; electronic business information service; market research and studies; statistical evaluation of market research data; geomarketing targeting studies and consulting; negotiating and concluding of commercial transactions for others; document reproduction; assistance and advice on business organization and management; public relations; address file processing (restructuring, removal of duplicates, enhancement, geocoding); rental of targeted address files at points of sale; collection and systematization of data in a central file; subscriptions to a database; subscription to audiovisual programs; data entry, formatting, compilation and processing services and, more generally, recording, transcription (office work) and systematization of written communications and sound and/or visual recordings; database updating services; computer file management services; telemarketing services; telemarketing services; all direct and indirect marketing mixes, telemarketing with sales offers and data transmission promotions with sales offers; project management of addressed and unaddressed direct mail, telemarketing and e-commerce operations; call center services; telephone answering service (for unavailable subscribers); call center services for others; administration of telecommunication networks and multimedia networks; administrative operation of data banks; operating an administrative data bank; opinion polling; statistical data analysis, research and studies; compilation of statistics; arranging subscriptions to telecommunication services for others; business promotion services for others, of all kinds; realization and implementation of promotional activities; business offers and information on advantageous purchase options; sales promotion attached to a customer loyalty program; assistance services to industrial and commercial companies for analyzing customer satisfaction; consulting services for analyzing customer satisfaction; business analysis of messages posted on websites and social networks to evaluate and improve customer satisfaction; research, searching, browsing and retrieving information and other resources available on global computer networks and other communication networks, for others; business and commercial information provided on computer networks and global communications networks; professional consulting and consulting services in the field of compilation of computer databases; business consultancy services, namely, performing statistical work, data processing, stenotype and performance as well as analysis of opinion polling and surveys; telephone subscription services; subscriptions to a global telecommunications network (the Internet) or a private access network (intranet); subscription services to telecommunication services; commercial information service via global (Internet) or private access (Intranet) communication networks; magazine subscription service for others; organization of exhibitions for commercial or advertising purposes; outsourcing services (business assistance); outsourcing services (business assistance); commercial analysis of the customer experience to determine the audience index and the behavior of consumers on various digital means of communication (websites accessible by computer or mobile, mobile applications, televisions); marketing strategy services combining several different but complementary channels of a company (store, catalogs, website), solicitations and responses to consumers (online and offline); data analysis services; consulting in the field of data outsourcing and systematization; commercial intermediation services; consulting services in the field of outsourcing and management of human resources. Telecommunications; communications by computer terminals; telephone communications; communications via any kind of remote computing means; communication by fiber-optic networks; communication via cable and via satellite; communication services via computer networks; electronic messaging services; communications services, namely news and information agencies; audiovisual, video and multimedia communication services; electronic mail services and dissemination of information by electronic means; transmission and distribution of multimedia programs (computer editing of texts and/or images, whether still or animated, and/or musical or non-musical sounds, for interactive or non-interactive use); dissemination of audiovisual and multimedia programs for interactive or other use; transmission of information by radio, telephone, telegraph, and data transmission means, and by any remote computing means, by interactive videography, and, namely, on terminals, computer peripheral apparatus or electronic and/or digital equipment, and, namely, videophone, visiophone and videoconferencing; transmission of information contained in databases; sending, transmitting dispatches and messages; telex, telegram services; information transmission services using a teletypewriter; transmission of information via computer communication networks; information transmission services via all means of communication and telecommunication designed for public information; computer communication services for the retrieval of information from databases; transmission of information in audiovisual, video and multimedia sectors; transmission of information contained in data banks; computer-aided transmission of images and messages; rental of computer, remote computing and data communication apparatus and instruments for message transmission; transmission of information provided in the context of exclusive offers for clients benefiting from a program of specific services; message consultation services by means of data transmission on specific and/or mobile terminals and networks; rental of access time to a database server center; services for the supervision of telecommunications networks and multimedia networks; sending and reception of data, signals and information processed by computers or by telecommunication apparatus and instruments; data transmission services; downloading of data; provision of access to databases; services of application service providers, namely the downloading of computer applications, downloading applications for mobile phones and tablet computers, downloading of computer software; providing access to data or documents stored electronically in central files for remote consultation by any means of telecommunication; rental of access time to targeted address files (computer databases) at points of sale; transmission (or broadcast) of radio and television programs and, more generally, broadcasting of audiovisual and multimedia programs; transmission of data, particularly transmission in packets, dispatch, transmission of computerized documents; services for transferring telephone calls; access services to online downloading of audio and audiovisual programs; transmission services for written communications and sound and/or visual recordings. Entertainment; cultural activities; public entertainment services; teaching; training; publishing of texts, illustrations, books, journals, newspapers, periodicals, magazines, publications of all kinds and in all forms, including electronic and digital publications; motion picture production; videotape editing; organizing seminars, internships and courses; organizing conferences, forums, congresses and colloquiums; organization of exhibitions for cultural or educational purposes; publication of books; organization of contests, competitions, games and information campaigns and professional or amateur events; editing and publishing services for all sound and/or visual recording media, transmission or reproduction of sound and/or images and multimedia carriers (interactive discs, digital audio CD-ROMs, digital audio compact discs with read-only memory); publication of multimedia programs for interactive or other use; lending of books and other publications; franchising services, namely, basic staff training; booking of seats for shows; game services provided on-line from a computer network; electronic desktop publishing; rental of films and, more generally, of all sound and/or visual media, and multimedia supports (interactive discs, digital audio compact discs with read-only memory); entertainment services, namely, news broadcasting services via global telematic networks or the Internet. Scientific and technological services as well as related research and design services; industrial research and analysis services, namely, research and development of new products; design, development and updating of computers, software, new computer products; computer programming services; professional consultation not related to the company, namely, with respect to computers; professional consulting with respect to computers to improve customer service by managing Internet tools; technical support in the field of computing; expertise in the field of telecommunications and information technology; technical advice and advice in the field of computing for a better customer service; computer research and troubleshooting services; assistance or monitoring of computer systems for fault detection; information in the field of computing; creation (design) and updating of computer programs and software to improve customer relationships; technical consulting and advice in the field of information technology; computer technical assistance by phone, network and any transmission media; hosting of Web sites; design and hosting of websites on the Internet; computer rental; technical research; software maintenance services; technical support (advice) and consulting in the fields of computing and telecommunications; graphic art designer services, namely, creation (design) of virtual and interactive images; programming for electronic apparatus, electronic apparatus and instruments, computers, remote data, teleinformatic and telematic systems, multimedia equipment; multimedia equipment programming; development of computer systems in the field of market research, direct telemarketing and geomarketing targeting studies; geocoding addresses and e-commerce; consulting with respect to quality control and customer satisfaction; design and development of software and computer hardware tools; creation (design) and use of databases; creation (design) of sites on global computer networks; software rental; rental of operating systems for multimedia products; computer systems analysis; social network analysis services to evaluate and improve customer satisfaction; hosting of computer application software in the field of knowledge management for creating information and data searchable databases; analysis and evaluation of products and services with respect to possible future applications; design of computer hardware and software for commercial analysis and reporting; evaluation of results from quality control tests conducted on goods and services; quality assessments; development (design), installation, maintenance and update of applications for mobile phones and electronic tablets; application service provider services, namely the provision of temporary use of computer applications; services of technical consulting in the field of telecommunications (including such services provided over a hotline); design and development of Internet services enabling data synchronizing over telecommunication, communication and computer networks.

Goods & Services

(1) Appareils et instruments pour l'enregistrement, la transmission, la reproduction du son et des images, nommément, caméras, appareils photographies, lecteurs et enregistreurs vidéo, enregistreurs audio, applications mobiles téléchargeables étant des lecteurs de fichiers multimédia audio et vidéo, lecteurs de bandes audionumériques; supports d'enregistrement audiovisuels et magnétiques, nommément, bande d'enregistrements vidéo, bandes audio vierges, bandes audionumériques vierges, disques magnétiques vierges; supports d'enregistrement numériques, nommément, disques durs, clés USB vierges, carte mémoire flash vierges; disques compacts vierges; disques optiques vierges; CD-ROM vierges pour l'enregistrement de sons et de vidéos; appareils et instruments photographiques, nommément, objectifs pour appareils photographiques, lampe-éclair pour photographie, trépieds pour appareils photographiques; appareils cinématographiques, nommément, caméscopes, objectifs pour caméras vidéos; appareils et instruments pour l'enseignement, nommément, projecteurs multimédias, ordinateurs portables, tablettes électroniques; films cinématographiques; équipements pour le traitement d'informations, nommément, circuits imprimés, circuits intégrés, cartes à micropuce, cartes d'interface ordinateurs, cartes interface informatiques ; ordinateurs; appareils et instruments de téléphonie, de télécommunications, de traitement de données, nommément, téléphones intelligents, tablettes numériques, ordinateurs; appareils téléphoniques, nommément, téléphones cellulaires; périphériques d'ordinateurs, nommément, imprimantes d'ordinateurs, webcams, haut-parleurs, écrans d'ordinateurs, souris d'ordinateurs, claviers d'ordinateurs, modems, disques durs externes, clés USB ; appareils informatiques pour le traitement, la transmission et le stockage des informations de base de données, nommément, dispositifs de stockage de données en tant que disques, enregistreurs de données, matériel informatique de traitement des données, matériel informatique pour la gestion de bases de données, multiplexeur de données, ordinateurs pour la gestion de données, serveurs de bases de données informatiques; publications électroniques téléchargeables, nommément, brochures, bulletins d'information, livrets, magazines, revues, manuels, catalogues; livres électroniques; dispositifs électroniques pour l'envoi et la réception d'appels téléphoniques, de télécopies, de courrier électronique, de contenu vidéo, de messages instantanés, de musique, de contenu audiovisuel et d'autres contenus multimédias, nommément, ordinateurs, téléphones intelligents, tablettes numériques; programmes de synchronisation de données, nommément, logiciels de synchronisation de données entre des ordinateurs portables, des ordinateurs de poche et des ordinateurs hôtes, des tablettes numériques et téléphones portables, logiciels de synchronisation de données entre des ordinateurs de poche et des ordinateurs hôtes, des tablettes numériques et téléphones portables, logiciels pour la protection et la sécurisation des données informatiques, des informations personnelles et des informations financières, logiciels pour renforcer l'engagement et la gestion des employés; applications téléchargeables pour téléphones mobiles, ordinateurs et tablettes électroniques, nommément, applications permettant la gestion du processus de travail et permettant la diffusion de conseils, d'informations et de renseignements d'affaires, applications pour télécharger de la musique, des jeux vidéo, applications pour permettre la diffusion de films, d'émissions de télévision et de musique, de fichiers de musique et d'images, applications pour le traitement d'images numériques, applications permettant le suivi, la supervision et l'organisation de chaque interaction avec le client, applications pour automatiser les tâches répétitives dans le cadre de la gestion des processus métier, applications pour la protection et la sécurisation des données informatiques, des informations personnelles et des informations financières, logiciels pour renforcer l'engagement et la gestion des employés; logiciels téléchargeables à partir d'Internet, nommément, logiciels permettant la gestion du processus de travail, logiciels permettant de suivre, superviser et organiser chaque interaction avec le client, logiciels d'échantillonnage et de sondage d'opinion pour des études de marché dans le domaine de la gestion de l'expérience client et de la fidélisation de clientèle à des fins commerciales, promotionnelles et publicitaires, logiciels d'analyse et de traitement de données d'études de marché et de données électroniques contenant des informations sur les habitudes et préférences des clients, logiciels d'intelligence artificielle de prédiction des achats et d'optimisation des relations avec la clientèle à des fins commerciales, promotionnelles et publicitaires, logiciels permettant l'automatisation de tâches répétitives dans le cadre de la gestion des processus métier, nommément, publipostage, annonces publicitaires sur les réseaux sociaux, logiciels pour la gestion des risques et des performances, logiciels de messagerie instantanée pour échanger électroniquement des messages textuels, des photographies, des graphiques, de la musique, des livres audio, des podcasts et des messages vocaux, logiciels pour la protection et la sécurisation des données informatiques, des informations personnelles et des informations financières, logiciels pour renforcer l'engagement et la gestion des employés ; programmes informatiques, nommément, programmes informatiques permettant la gestion du processus de travail et permettant la diffusion de conseils, d'informations et de renseignements d'affaires, programmes informatiques pour suivre, superviser et organiser chaque interaction avec le client, programmes informatiques pour l'automatisation de tâches dans le cadre de la gestion de projets commerciaux et non commerciaux, programmes informatiques pour le traitement d'images numériques, programmes informatiques pour la connexion à distance à des ordinateurs et réseaux informatiques, programmes informatiques pour la gestion de bases de données et de traitement de texte, programmes informatiques pour la protection et la sécurisation des données informatiques, des informations personnelles et des informations financières, programmes informatiques pour renforcer l'engagement et la gestion des employés; mécanismes pour appareils à prépaiement, nommément, cartes de paiement prépayées codées, cartes à puce codées pour accéder et effectuer des paiements aux bornes de recharge; machines à calculer, nommément, calculatrices; stylos magnétiques et électroniques, nommément, stylos destinés aux écrans tactiles; agendas électroniques; jeux vidéos (logiciels); cartes électroniques téléchargeables; supports de données électroniques, nommément, bandes vierges pour le stockage de données informatiques; bases de données en ligne dans le domaine du traitement des transactions pour télécharger des données transactionnelles, fournir une analyse statistique et produire des notifications et des rapports; logiciels de bases de données vocales, banques de données, textuelles et sonores, nommément, logiciel informatique qui fournit une intelligence de gestion commerciale intégrée en temps réel en combinant des informations provenant de diverses bases de données, logiciel de gestion de bases de données, logiciels pour la protection et la sécurisation des données informatiques, des informations personnelles et des informations financières, logiciels pour renforcer l'engagement et la gestion des employés; banque d'images stockées électroniquement, nommément, fichiers d'images téléchargeables contenant des images photographiques et des oeuvres d'art; équipements pour le traitement d'informations, nommément, commutateurs de réseaux informatiques, ordinateurs, enregistreurs de données, récepteurs pour systèmes mondial de localisation, téléphones portables, ordinateurs, tablettes électroniques; boîtiers électroniques, numériques, informatiques permettant de se connecter à un réseau de communication mondiale de type Internet, à des chaînes télévisées, radiophoniques, à des réseaux téléphoniques, à des réseaux de télécommunication, nommément, modems, commutateurs de réseaux informatiques, téléviseurs DMB (diffusion multimédia numérique), boîtier de transistor, boîtier de haut-parleurs, commutateurs pour appareils de télécommunication; serveurs informatiques; applications téléchargeables par ordinateur pour réseaux sociaux, nommément, applications permettant la gestion du processus de travail et permettant la diffusion de conseils, informations et renseignements d'affaires, applications pour la gestion des risques et des performances, applications pour la gestion de messagerie instantanée, applications pour échanger électroniquement des messages textuels, des images, des photographies, des graphiques, de la musique, des livres audio, des podcasts et des messages vocaux, applications pour la protection et la sécurisation des données informatiques, des informations personnelles et informations financières, applications pour renforcer l'engagement et la gestion des employés; appareils de diagnostic, nommément, outils de diagnostic réseau pour surveiller les périphériques et l'infrastructure réseau, outils de diagnostic pour scanner, analyser et identifier les blocages dans l'infrastructure réseau; applications logicielles à utiliser avec des appareils mobiles, nommément, applications logicielles permettant à un utilisateur de paramétrer ses permissions d'être géolocalisé par des tiers, applications logicielles pour la saisie de texte prédictive et corrective, pour utilisation avec les téléphones intelligents, logiciel d'application informatique pour téléphones mobiles destiné à être utilisé dans la gestion de bases de données, application logicielles permettant d'augmenter la sécurité et d'assurer la protection des données informatiques, des informations personnelles et des informations financières, application logicielles permettant de renforcer l'engagement et la gestion des employés, application logicielles permettant la gestion des processus de travail, applications logicielles pour suivre, superviser et organiser chaque interaction avec le client, applications logicielles pour l'automatisation des tâches répétitives dans le cadre de la gestion des processus métier; applications téléchargeables à utiliser avec des appareils mobiles permettant aux utilisateurs d'effectuer des transactions financières par voie électronique par le biais d'un réseau informatique mondial; systèmes de suivi et de localisation du système de positionnement global [GPS], nommément, système mondial de localisation (GPS) consistant en ordinateurs, logiciels, transmetteurs, récepteurs et unités d'interface réseau; dispositifs de mémoire à utiliser avec des appareils de traitement de données, nommément, cartes mémoire numériques [SD] protégées; montres intelligentes; stations d'accueil électroniques, nommément, stations d'accueil pour ordinateurs portables, stations d'accueil pour smartphones. (2) Papier et carton (brut, mi-ouvré ou pour la papeterie ou pour imprimantes); cartonnages; bulletins imprimés, graphiques imprimés, livrets imprimés, manuels imprimés, fascicules imprimés, rapports de recherches imprimés, supports publicitaires imprimés en papier et en carton, imprimés graphiques; journaux; livres; manuels; brochures promotionnelles; brochures; publications imprimées, nommément, publication légales, publications imprimées dans le domaine de l'intelligence artificielle, des nouvelles technologies de l'information et de la communication (NTIC), des nouvelles technologies de réalité virtuelle (VR) et réalité augmentée (AR), du matériel informatique, des ressources humaines, de la finance, de la comptabilité, de l'investissement, de l'entrepreneuriat et des médias sociaux; revues périodiques; papier d'emballage; sacs, sachets et feuilles d'emballage en papier; sacs, sachets et feuilles d'emballage en matière plastique; écussons (cachets en papier), nommément emblèmes imprimés; enseignes en papier ou en carton, étiquettes en papier ou en carton; fanions en papier; affiches; cartes postales; décalcomanies; images; bandes en papier ou cartes pour l'enregistrement des programmes d'ordinateurs; produits de l'imprimerie, nommément, affiches, catalogues, cartes d'affaires, cartes à collectionner, carnets; caractères d'imprimerie; photographies; livres de référence; guides d'études; index, nommément, cartes d'index, répertoires téléphoniques; rapports, nommément, rapports de recherche imprimés, rapports imprimés destinés aux consommateurs. (1) Publicité, nommément, publicité numérique et en ligne pour les produits et services de tiers, publicité pour des tiers dans les magazines, publicité radiophonique pour des tiers, publicité télévisée pour des tiers; gestion des affaires commerciales; distribution de matériel publicitaire (tracts, prospectus et échantillons), nommément, distribution de prospectus, distribution de tracts publicitaires pour des tiers, distribution d'échantillons à des fins publicitaires; location de matériel publicitaire, nommément, location de panneaux publicitaires, location d'espaces publicitaires; mise à jour de documentation publicitaire pour des tiers; diffusion d'annonces publicitaires pour des tiers; distribution de courrier publicitaire pour des tiers; agences d'informations commerciales offrant de l'information dans le domaine du développement économique, de la gestion des relations client, des médias sociaux, des nouvelles technologies informatiques; mise en ligne d'informations publicitaires et commerciales sur des blogues, des réseaux sociaux et des réseaux communautaires pour des tiers; conseils dans la conduite d'affaires commerciales; conseils, informations et renseignements d'affaires, nommément, conseils et information concernant la gestion des affaires commerciales, fourniture de conseils dans le domaine des études de marché et de l'analyse des habitudes d'achat des consommateurs et de leurs opinions, en vue de leur utilisation dans la publicité pour les produits et services des tiers, fournir des informations sur la gestion des entreprises, fournir des informations sur les services d'analyse et d'études de marché, fournir des informations sur les relations publiques, fournir des informations sur les sondages d'opinion, fourniture d'informations commerciales et de marketing des tiers, offre de services de renseignements sur le marché; administration commerciale, nommément gestion d'affaires commerciales; consultation professionnelle d'affaires, nommément, consultation d'analyse stratégique d'affaires, consultation en gestion des entreprises, consultation en ressources humaines, consultation pour la direction des affaires; administration de bureau; études et recherches de marché; évaluation statistique de données issues d'études de marché ; études et conseils en ciblage géomercatique; négociations et conclusions de transactions commerciales pour le compte de tiers; reproduction de documents; aide et conseils en organisation et direction des affaires; relations publiques; traitement administratif de fichiers d'adresses, nommément, services de restructuration du format des adresses postales consistant en la normalisation d'adresses postales, déduplication de fichiers informatisés d'adresses postales, enrichissement de fichiers informatisés d'adresses postales par l'ajout d'informations géographiques et démographiques à des données de géolocalisation, et géocodage de fichiers informatisés d'adresses postales; location d'adresses ciblées sur points de vente, nommément, location de kiosques d'exposition, location d'espace publicitaire; recueil et systématisation de données dans un fichier central, nommément, gestion et compilation de bases de données informatiques; abonnements à une base de données; abonnement à des programmes audiovisuels, nommément, services d'abonnement à une chaîne de télévision; services de saisie, de mise en forme, de compilation et de traitement de données informatiques, services, de transmission et de compilation de communications écrites et d'enregistrements sonores et visuels dans le domaine des technologies de l'information, des ressources humaines, de la finance, de la comptabilité, de l'investissement, de l'entreprenariat et des médias sociaux, pour des tiers; services de mise à jour de base de données ; services de gestion de fichiers informatiques; services de télémarketing; service de mercatique téléphonique; services de marchéage direct et indirect, nommément, élaboration de méthodes d'analyse et de mise en oeuvre de plans de marchéage regroupant l'ensemble des décisions et actions marketing prises pour assurer le succès d'un produit, service, d'une marque et d'une entreprise sur le marché, services de télé promotion avec offre de vente pour des tiers et promotion télématique avec offre de vente pour des tiers; services de publipostage des produits et services de tiers, services de télémercatique et services de gestion d'entreprise dans le domaine du commerce électronique; services de centres d'appels téléphoniques, nommément, opération et gestion de centres d'appels téléphoniques pour des tiers; service de réponse téléphonique pour abonnés absents; services de centre d'assistance- annuaire téléphonique pour des tiers; sondages d'opinion; études, recherches dans le domaine de l'analyse et des rapports statistiques des entreprises; établissement de statistiques ; services d'abonnement à des services de télécommunications pour les tiers, nommément, établissement d'abonnements à des services téléphoniques locaux, à des services de voix par protocole internet (voip), établissement d'abonnements à des services de fourniture d'accès internet, à des services téléphoniques interurbains, à des services de téléphonie sans fil et à des services de location de téléphones payants, pour des tiers; services de promotion commerciale pour des tiers, nommément, promotion de la vente de produits et services par la distribution de matériel publicitaire et de concours promotionnels, promotion de la vente de produits et services par un programme de fidélisation de la clientèle; réalisation et mise en place d'actions promotionnelles, nommément, offre de services publicitaires pour promouvoir la vente de biens et de services de tiers; offre et information commerciales sur des possibilités d'achat avantageuses, nommément, informations sur les remises et les offres spéciales pour les produits des autres, offre de programmes promotionnels de bons de réduction et de coupons ayant trait aux produits et aux services de tiers; services de promotion des ventes attachés à un programme de fidélisation de clientèle; services d'assistance aux entreprises industrielles et commerciales sur l'analyse de la satisfaction client ; services de conseils sur l'analyse de la satisfaction client; analyse commerciale des messages postés sur des sites Internet et réseaux sociaux afin d'évaluer et améliorer la satisfaction client; recherche, exploration et extraction d'informations sur réseaux informatiques mondiaux et réseaux électroniques et de communications pour des tiers, nommément, services d'assistance aux entreprises; informations commerciales et d'affaires mises à disposition sur des réseaux informatiques et réseaux de communications mondiaux; conseils professionnels, nommément, services d'assistance aux entreprises et services de consultations dans le domaine de la compilation de bases de données informatiques; services de conseil commercial, à savoir établissement de statistiques, conseil et consultation dans le domaine de la gestion et de la compilation de bases de données informatiques, de transcription sténographique et d'évaluation de la performance commerciale ainsi que l'analyse des sondages et enquêtes d'opinions; services d'établissement d'abonnement à des forfaits Internet et d'abonnement à des réseaux informatique d'accès privé pour des tiers; service d'informations commerciales pour des tiers de l'intelligence artificielle, des nouvelles technologies de l'information et de la communication (NTIC), des nouvelles technologies de réalité virtuelle (VR) et réalité augmenté (AR), du matériel informatique, des ressources humaines, de la finance, de la comptabilité, de l'investissement, de l'entreprenariat et des médias sociaux au moyen de sites web et réseaux Intranet; service d'abonnement à des magazines pour des tiers ; organisation d'expositions à buts commerciaux et à but publicitaire pour des tiers dans le domaine des technologies de l'information, des ressources humaines, de la finance, de la comptabilité, de l'investissement, de l'entreprenariat et des médias sociaux; services de sous-traitance (assistance commerciale), nommément, services sous-traitants dans le domaine de la gestion des relations avec la clientèle, des analyses commerciales, des opérations d'affaires; services de consultation dans le domaine de l'externalisation des services commerciaux au moyen d'un site web; services d'analyse de l'expérience client pour déterminer l'indice d'audience et le comportement des consommateurs sur différents moyens de communication numériques (sites Internet accessibles par ordinateur et téléphone mobile, applications mobiles, télévisions); services de mesure de canaux croisés (multicanal), nommément, services d'analyse de marketing multicanal permettant de développer les contacts avec la clientèle au moyen de canaux hors ligne et en ligne, à savoir, magasins, sites web et applications mobiles, médias sociaux, publipostage, bons d'achats, évènements promotionnels; services d'analyse de données d'affaires dans le domaine de la gestion de la clientèle; conseils dans le domaine de la compilation de données informatique et la gestion externalisée de saisie de données informatiques; services d'intermédiation commerciale (conciergerie), nommément, la mise en relation d'investisseurs et d'entrepreneurs, médiation d'affaires commerciales pour des tiers; services de consultation dans le domaine de l'externalisation (outsourcing) et de la gestion (management) des ressources humaines. (2) Services de communication par terminaux d'ordinateurs, nommément transmission par courriel de données et de documents via des terminaux informatiques; services de communication par le biais de téléphones mobiles, téléphones intelligents, dispositifs électroniques portables, ordinateurs portatifs et tablettes électroniques, ordinateurs; services de courrier électronique et de diffusion de nouvelles par voie électronique; transmission et diffusion de programmes multimédia, nommément, diffusion audio et vidéo en continu via Internet offrant de la musique, des films, des nouvelles et des sports; diffusion de programmes audiovisuels et multimédias à usage interactif et non interactif, nommément, diffusion de programmes de télévision, diffusion de films et d'émissions télévisées par le biais d'un service de vidéo à la demande, diffusion de films et de téléfilms par le biais de réseaux de communications mobiles, diffusion d'émissions de câblodistribution; services de transmission d'informations commerciales, promotionnelles et publicitaires sur des réseaux mondiaux de communications, internet et réseaux sans fil et filaires, par radio, téléphone, télégraphe, ordinateurs, tablettes numériques vidéophone, visiophone et vidéo-conférence; expédition, transmission de dépêches et de messages, nommément, services d'expédition de courrier électronique, service de messagerie texte, services de messagerie instantanée, service de messagerie vocale électronique, services de transmission de courriers électroniques; services de télex, télégrammes; transmission de messages par téléscripteur; services de transmission de messages par voie télématique, nommément, par ordinateur, téléphones mobiles, téléfax, télévision, émetteurs et récepteurs GPS; services de transmissions de messages par voie télématique, nommément, par ordinateur, téléphones mobiles, téléfax, télévision, émetteurs et récepteurs GPS en vue d'obtenir des informations commerciales, promotionnelle et publicitaires contenues dans des banques de données informatiques; transmission d'informations dans le domaine audiovisuel, vidéo, et multimédia par le biais de réseaux mondiaux de communications, Internet et réseaux sans fil; transmission d'informations contenues dans des banques de données, nommément, fourniture d'accès à des bases de données; services de transmission d'images et de messages assistés par ordinateurs dans le domaine des technologies de l'information, des ressources humaines, de la finance, de la comptabilité, de l'investissement et de l'entreprenariat, des médias sociaux; services de location d'appareils et d'instruments informatiques, de téléinformatique et de télématique pour la transmission de messages; fourniture d'accès à un portail web pour la consultation et transmission de messages entre utilisateurs d'ordinateurs sur des réseaux informatiques mondiaux et terminaux informatiques; location de temps d'accès à un centre serveur de base de données; transmission et réception de données numériques, nommément, images, textes, audio, vidéo par ordinateurs, par appareils et instruments de télécommunications, nommément, par signaux électriques, ondes radios, ondes hertzienne, téléphone, satellites et réseaux de fibres optiques; services de transmission électronique de données informatisées dans le domaine des technologies de l'information, des ressources humaines, de la finance, de la comptabilité, de l'investissement et de l'entreprenariat, des médias sociaux, par le biais d'un réseau informatique mondial; téléchargement de données, nommément, services de téléchargement en ligne de jeux vidéos, de podcasts, de musique, de films et autres programmes audio et audiovisuels; fourniture d'accès à des bases de données; location de temps d'accès à des bases de données informatisées et des documents stockés électroniquement dans des fichiers centraux dans le domaine des technologies de l'information, des ressources humaines, de la finance, de la comptabilité, de l'investissement et de l'entreprenariat, des médias sociaux, pour consultation à distance par les utilisateurs; location de temps d'accès à des fichiers d'adresses ciblées (bases de données informatiques) sur points de vente ; services de transmission électronique de données audios, vidéos, vocales, images, et textes dans le domaine des technologies de l'information, des ressources humaines, de la finance, de la comptabilité, de l'investissement et de l'entreprenariat, des médias sociaux; services de transfert d'appels téléphoniques; offre d'accès à un site web de téléchargement en ligne de programmes audio et audiovisuels; services de diffusion de nouvelles par le biais d'un réseau informatique mondial. (3) Divertissement, nommément, production et diffusion de présentation et représentation d'oeuvres dramatiques, théâtrales, corporatives, artistiques, chorégraphiques et danses, divertissement sous forme d'émission de télévision et de films non téléchargeables transmis par Internet, divertissement sous la forme de présentation de programmes de télévision; activités culturelles, nommément, tenue de concerts musicaux, festivals de musique, festivals communautaires, festivals de films, organisation et conduite d'exposition d'oeuvres d'art, d'évènements musicaux et culturels, de représentations théâtrales; enseignement dans le domaine de la programmation informatique, services d'enseignement dans le domaine de l'exploitation d'équipements audiovisuels, qui sont utilisés pour la production de programmes de radiodiffusion et de télévision, formation pratique dans le domaine commercial, nommément, formation dans le domaine de la gestion commerciale, formation à la direction commerciale, formation à la négociation et conclusion de transactions commerciales, formation dans le domaine de la gestion des relations avec la clientèle, formation en matière de techniques de ventes et de prospection de clientèle; formation, nommément, formation dans le domaine de l'informatique nuagique, formation dans le domaine de la gestion commerciale, formation dans les domaines du développement de logiciels et de l'édition de logiciels, formation en informatique; édition de textes, d'illustrations, nommément, dessins, gravures, images, iconographie, de livres, de revues, de journaux, de périodiques, de magazines, de publications de toutes sortes et sous toutes formes, publications électroniques et numériques; production de films cinématographiques; montage de bandes vidéo; séminaires, stages et cours dans le domaine des relations publiques, du service à la clientèle, de la publicité, de l'entrepreneuriat, de la gestion des affaires, de la gestion de projets d'entreprise, de la planification des crises d'entreprises, dans l'édition et la conception de logiciels informatiques, de la gestion des risques commerciaux; organisation de conférences, de forums de discussion, de congrès et de colloques dans le domaine informatique, du cybercommerce, des stratégies marketing de médias sociaux, de la publicité vidéo et à la radio, de la monétisation et de l'optimisation des espaces publicitaires des supports interactifs en ligne, du jeu vidéo, de l'animation 3D et du design sonore et musical; organisation d'expositions artistiques à buts culturels et à but éducatifs; publication de livres; organisation de concours, de compétitions, de jeux et de campagnes d'information et d'événements professionnels et amateurs sur les arts, la culture, le cinéma, les programmes télévisés, les médias sociaux; services d'édition et de publication d'enregistrement sonores et visuels, de transmission de sons et d'images sur des supports multimédias, nommément, CD-I (disques compacts interactif), DVD, CD-ROM, disques compacts audionumériques à mémoire morte; édition de programmes multimédias à usage interactif, nommément, programme de mise en forme informatique de textes et d'images, fixes et animées, de sons et de musique dans le domaine de la publicité, de la gestion des affaires, des médias sociaux, des relations publiques, du services à la clientèle; prêt de livres et d'autres publications; services de formation de base du personnel à l'utilisation de logiciels et au management des employés; réservation de places de spectacles; services de jeu proposés en ligne à partir d'un réseau informatique; micro-édition; location de films, de bandes vidéo et de vidéogrammes, de disques acoustiques, de jeux vidéos, de livres audios, de livres électroniques et de supports multimédia, nommément, CD-I (disques compacts interactif), DVD, disques compacts audionumériques à mémoire morte. (4) Services scientifiques et technologiques et services de recherche et de conception connexes dans le domaine de recherches et de conception des produits, dans le domaine des dispositifs de surveillance portables pour la collecte, la transmission et le stockage sans fil sur des serveurs distants de flux de données, dans le domaine des technologies de l'information, nommément, la téléphonie mobile, l'internet, les réseaux informatiques; services d'analyse et de recherche industrielle à savoir recherche et développement de nouveaux produits dans le domaine des technologies de l'information, nommément, la téléphonie mobile, l'internet, les réseaux informatiques; conception, développement et mise à jour d'ordinateurs, de logiciels, de nouveaux produits informatiques, nommément, tablettes électroniques, ordinateurs, téléphones intelligents, dispositifs de stockage informatique de données en tant que disques, caméras, webcams, imprimantes de bureau, imprimantes d'ordinateurs, imprimantes photos, numériseurs d'images, écrans tactiles; services de programmation informatique; consultation professionnelle non liée à l'entreprise nommément en matière d'ordinateurs; consultations professionnelles en matière d'ordinateurs permettant d'améliorer le service client par la gestion des outils internet; service d'assistance technique dans le domaine de l'informatique, nommément, assistance dans l'utilisation et le diagnostic des pannes informatiques, assistance technique pour logiciels et matériel informatique; services de conseillers offrant une expertise dans le domaine des télécommunications et de l'informatique; services de conseils en matière de service à la clientèle dans le domaine de l'informatique; services de diagnostic d'ordinateurs; services de soutien en cas de panne d'ordinateur; fourniture d'informations dans le domaine de l'informatique, nommément, la programmation informatique et la technologie informatique; création (conception) et mise à jour de programmes informatiques et de logiciels permettant d'améliorer les relations client; conseils techniques dans le domaine de l'informatique, nommément, la programmation informatique et la technologie informatique; assistance technique informatique par téléphone et par réseau informatique mondial, sous forme de dépannage pour diagnostiquer les problèmes de logiciels informatiques; hébergement de sites Web; conception et hébergement de sites informatiques (sites Web) sur le réseau Internet ; location d'ordinateurs; recherche technique en matière de programmation informatique et de technologie informatique; services de maintenance de logiciels; services d'assistance technique en tant que dépannage et conseils dans les domaines informatiques, nommément, la programmation informatique et la technologie informatique et les télécommunications, nommément, la transmission d'informations à distance via une radio, télévision, téléphones fixes et téléphones mobiles, ordinateurs; services de dessinateurs d'art graphique, nommément, création (conception) d'images virtuelles et interactives; programmation pour appareils électroniques, appareils et instruments électroniques, ordinateurs, systèmes de téléinformatique et télématique, équipement multimédia, nommément, téléphones, caméras, webcams, télévisions, appareils photographiques, transistors, ordinateurs, souris d'ordinateur, écrans d'ordinateurs, cartes de mémoire vive, modems, haut-parleurs, clés USB, imprimantes de bureau, imprimantes d'ordinateurs, imprimantes photos, numériseurs d'images, consoles de jeu, manettes de jeu, microphones, projecteurs vidéo; programmation d'équipement multimédia, nommément, téléphones, ordinateurs, modems, imprimantes de bureau, imprimantes d'ordinateurs, imprimantes photos, numériseurs d'images; développement de systèmes informatiques dans le domaine des études de marché, du télémarketing direct et des études de ciblage géomarketing; services de géocodage des adresses, nommément, stockage des adresses postales en fonction de leur localisation géographique et services de commerce électronique pour permettre aux utilisateurs d'effectuer des transactions via un réseau informatique mondial; conseils en matière de contrôle de la qualité du services à la clientèle et de satisfaction de la clientèle; conception et développement d'outils informatiques, nommément, agendas électroniques, outil de création de sondage d'opinion et d'enquête en ligne, outil de partage de documents en ligne, outil de devis et de facturation, outil de paiement en ligne, outil de suivi de la fréquentation internet, outil de gestion de la relation client, et de logiciels; création (conception) et utilisation de bases de données; création (conception) de sites sur des réseaux informatiques mondiaux; location de logiciels; location de systèmes d'exploitation, nommément, de programmes informatiques permettant de faire fonctionner et de contrôler des produits multimédias, nommément, téléphones, ordinateurs, modems, imprimantes de bureau, imprimantes d'ordinateurs, imprimantes photos, numériseurs d'images; services d'analyse de systèmes informatiques ; services d'analyse de réseaux sociaux pour évaluer et améliorer la satisfaction client ; hébergement de logiciels d 'applications informatiques dans le domaine de la gestion des connaissances pour la création de bases de données consultables d'informations et de données; analyse et évaluation du développement de produits; conception de matériel informatique et logiciels à des fins d'analyse et de documentation commerciales; évaluation qualitative et services d'essaies de contrôle de la qualité des produits et services dans le domaine des relations publiques, du service à la clientèle, de la publicité, de l'entrepreneuriat, de la gestion des affaires, de la gestion de projets d'entreprise, de la planification des crises d'entreprises, de l'édition et la conception de logiciels informatiques, de la gestion des risques commerciaux; élaboration (conception), installation, maintenance et mise à jour d'applications pour téléphones mobiles et tablettes électroniques; services de mise à disposition temporaire d'applications informatiques, nommément, fournisseurs de logiciels en tant que services (Modèle SaaS) dans le domaine de la gestion des relations avec la clientèle, de la gestion comptable, de la gestion des ressources humaines, de la gestion des risques commerciaux, de la direction des entreprises, de la sécurité de la cybersécurité, de la gestion de logiciels système; conseils techniques en matière de télécommunications, nommément, la transmission d'informations à distance via une radio, télévision, téléphones fixes et téléphones mobiles, ordinateurs; synchronisation de données sur des réseaux de télécommunications, de communications et informatiques, nommément, services d'infrastructure en tant que service (iaas) comprenant des plates-formes logicielles informatiques pour la synchronisation, le stockage, l'archivage et la sauvegarde de données sur des serveurs en nuage; administration des réseaux de télécommunication et de réseaux multimédia, nommément, administration de droits d'utilisateurs sur des réseaux informatiques, fourniture d'accès à des réseaux informatiques mondiaux d'information à des utilisateurs multiples pour le transfert et la diffusion d'un large éventail d'informations; exploitation administrative de banques de données, nommément, fourniture d'un logiciel en tant que services pour l'exploitation administrative de banques de données informatiques; services de supervision des réseaux de télécommunications et de réseaux multimédia, nommément, services informatique de surveillance pour détecter des pannes de réseau, modifier les paramètres de fonctionnement du matériel informatiques, mesurer la consommation des ressources informatiques, améliorer les performances informatiques et services de sécurité antivirus informatique pour identifier les activités malveillantes ; fournisseurs de services d'application, à savoir téléchargement d'applications informatiques, téléchargement d'applications pour téléphones mobiles et tablettes électroniques, téléchargement de logiciels, nommément, fournisseurs de logiciels et applications téléchargeables pour la gestion des processus de travail, pour suivre, superviser et organiser chaque interaction avec le client, pour automatiser les tâches répétitives dans le cadre de la gestion des processus métier, pour la diffusion de conseils, informations et renseignements d'affaires, pour l'échantillonnage et sondage d'opinion, pour des études de marché dans le domaine de la gestion de l'expérience client et de la fidélisation de clientèle à des fins commerciales, promotionnelles et publicitaires, pour l'analyse et le traitement de données d'études de marché et de données électroniques contenant des informations sur les habitudes et préférences des clients, pour la prédiction des achats et l'optimisation des relations avec la clientèle à des fins commerciales, promotionnelles et publicitaires, pour permettre aux entreprises de cibler efficacement des clients grâce à des tâches répétitives automatisées, nommément, publipostage, annonces publicitaires sur les réseaux sociaux, pour la gestion des risques et des performances, pour échanger électroniquement des messages textuels, des photographies, des graphiques, de la musique, des livres audio, des podcasts et des messages vocaux, pour la protection et la sécurisation des données informatiques, des informations personnelles et des informations financières, pour renforcer l'engagement et la gestion des employés.

Goods & Services

(1) Appareils et instruments pour l'enregistrement, la transmission, la reproduction du son et des images, nommément, caméras, appareils photographies, lecteurs et enregistreurs vidéo, enregistreurs audio, applications mobiles téléchargeables étant des lecteurs de fichiers multimédia audio et vidéo, lecteurs de bandes audionumériques; supports d'enregistrement audiovisuels et magnétiques, nommément, bande d'enregistrements vidéo, bandes audio vierges, bandes audionumériques vierges, disques magnétiques vierges; supports d'enregistrement numériques, nommément, disques durs, clés USB vierges, carte mémoire flash vierges; disques compacts vierges; disques optiques vierges; CD-ROM vierges pour l'enregistrement de sons et de vidéos; appareils et instruments photographiques, nommément, objectifs pour appareils photographiques, lampe-éclair pour photographie, trépieds pour appareils photographiques; appareils cinématographiques, nommément, caméscopes, objectifs pour caméras vidéos; appareils et instruments pour l'enseignement, nommément, projecteurs multimédias, ordinateurs portables, tablettes électroniques; films cinématographiques; équipements pour le traitement d'informations, nommément, circuits imprimés, circuits intégrés, cartes à micropuce, cartes d'interface ordinateurs, cartes interface informatiques ; ordinateurs; appareils et instruments de téléphonie, de télécommunications, de traitement de données, nommément, téléphones intelligents, tablettes numériques, ordinateurs; appareils téléphoniques, nommément, téléphones cellulaires; périphériques d'ordinateurs, nommément, imprimantes d'ordinateurs, webcams, haut-parleurs, écrans d'ordinateurs, souris d'ordinateurs, claviers d'ordinateurs, modems, disques durs externes, clés USB ; appareils informatiques pour le traitement, la transmission et le stockage des informations de base de données, nommément, dispositifs de stockage de données en tant que disques, enregistreurs de données, matériel informatique de traitement des données, matériel informatique pour la gestion de bases de données, multiplexeur de données, ordinateurs pour la gestion de données, serveurs de bases de données informatiques; publications électroniques téléchargeables, nommément, brochures, bulletins d'information, livrets, magazines, revues, manuels, catalogues; livres électroniques; dispositifs électroniques pour l'envoi et la réception d'appels téléphoniques, de télécopies, de courrier électronique, de contenu vidéo, de messages instantanés, de musique, de contenu audiovisuel et d'autres contenus multimédias, nommément, ordinateurs, téléphones intelligents, tablettes numériques; programmes de synchronisation de données, nommément, logiciels de synchronisation de données entre des ordinateurs portables, des ordinateurs de poche et des ordinateurs hôtes, des tablettes numériques et téléphones portables, logiciels de synchronisation de données entre des ordinateurs de poche et des ordinateurs hôtes, des tablettes numériques et téléphones portables, logiciels pour la protection et la sécurisation des données informatiques, des informations personnelles et des informations financières, logiciels pour renforcer l'engagement et la gestion des employés; applications téléchargeables pour téléphones mobiles, ordinateurs et tablettes électroniques, nommément, applications permettant la gestion du processus de travail et permettant la diffusion de conseils, d'informations et de renseignements d'affaires, applications pour télécharger de la musique, des jeux vidéo, applications pour permettre la diffusion de films, d'émissions de télévision et de musique, de fichiers de musique et d'images, applications pour le traitement d'images numériques, applications permettant le suivi, la supervision et l'organisation de chaque interaction avec le client, applications pour automatiser les tâches répétitives dans le cadre de la gestion des processus métier, applications pour la protection et la sécurisation des données informatiques, des informations personnelles et des informations financières, logiciels pour renforcer l'engagement et la gestion des employés; logiciels téléchargeables à partir d'Internet, nommément, logiciels permettant la gestion du processus de travail, logiciels permettant de suivre, superviser et organiser chaque interaction avec le client, logiciels d'échantillonnage et de sondage d'opinion pour des études de marché dans le domaine de la gestion de l'expérience client et de la fidélisation de clientèle à des fins commerciales, promotionnelles et publicitaires, logiciels d'analyse et de traitement de données d'études de marché et de données électroniques contenant des informations sur les habitudes et préférences des clients, logiciels d'intelligence artificielle de prédiction des achats et d'optimisation des relations avec la clientèle à des fins commerciales, promotionnelles et publicitaires, logiciels permettant l'automatisation de tâches répétitives dans le cadre de la gestion des processus métier, nommément, publipostage, annonces publicitaires sur les réseaux sociaux, logiciels pour la gestion des risques et des performances, logiciels de messagerie instantanée pour échanger électroniquement des messages textuels, des photographies, des graphiques, de la musique, des livres audio, des podcasts et des messages vocaux, logiciels pour la protection et la sécurisation des données informatiques, des informations personnelles et des informations financières, logiciels pour renforcer l'engagement et la gestion des employés ; programmes informatiques, nommément, programmes informatiques permettant la gestion du processus de travail et permettant la diffusion de conseils, d'informations et de renseignements d'affaires, programmes informatiques pour suivre, superviser et organiser chaque interaction avec le client, programmes informatiques pour l'automatisation de tâches dans le cadre de la gestion de projets commerciaux et non-commerciaux, programmes informatiques pour le traitement d'images numériques, programmes informatiques pour la connexion à distance à des ordinateurs et réseaux informatiques, programmes informatiques pour la gestion de bases de données et de traitement de texte, programmes informatiques pour la protection et la sécurisation des données informatiques, des informations personnelles et des informations financières, programmes informatiques pour renforcer l'engagement et la gestion des employés; mécanismes pour appareils à prépaiement, nommément, cartes de paiement prépayées codées, cartes à puce codées pour accéder et effectuer des paiements aux bornes de recharge; machines à calculer, nommément, calculatrices; stylos magnétiques et électroniques, nommément, stylos destinés aux écrans tactiles; agendas électroniques; jeux vidéos (logiciels); cartes électroniques téléchargeables; supports de données électroniques, nommément, bandes vierges pour le stockage de données informatiques; bases de données en ligne dans le domaine du traitement des transactions pour télécharger des données transactionnelles, fournir une analyse statistique et produire des notifications et des rapports; logiciels de bases de données vocales, banques de données, textuelles et sonores, nommément, logiciel informatique qui fournit une intelligence de gestion commerciale intégrée en temps réel en combinant des informations provenant de diverses bases de données, logiciel de gestion de bases de données, logiciels pour la protection et la sécurisation des données informatiques, des informations personnelles et des informations financières, logiciels pour renforcer l'engagement et la gestion des employés; banque d'images stockées électroniquement, nommément, fichiers d'images téléchargeables contenant des images photographiques et des oeuvres d'art; équipements pour le traitement d'informations, nommément, commutateurs de réseaux informatiques, ordinateurs, enregistreurs de données, récepteurs pour systèmes mondial de localisation, téléphones portables, ordinateurs, tablettes électroniques; boîtiers électroniques, numériques, informatiques permettant de se connecter à un réseau de communication mondiale de type Internet, à des chaînes télévisées, radiophoniques, à des réseaux téléphoniques, à des réseaux de télécommunication, nommément, modems, commutateurs de réseaux informatiques, téléviseurs DMB (diffusion multimédia numérique), boîtier de transistor, boîtier de haut-parleurs, commutateurs pour appareils de télécommunication; serveurs informatiques; applications téléchargeables par ordinateur pour réseaux sociaux, nommément, applications permettant la gestion du processus de travail et permettant la diffusion de conseils, informations et renseignements d'affaires, applications pour la gestion des risques et des performances, applications pour la gestion de messagerie instantanée, applications pour échanger électroniquement des messages textuels, des images, des photographies, des graphiques, de la musique, des livres audio, des podcasts et des messages vocaux, applications pour la protection et la sécurisation des données informatiques, des informations personnelles et informations financières, applications pour renforcer l'engagement et la gestion des employés; appareils de diagnostic, nommément, outils de diagnostic réseau pour surveiller les périphériques et l'infrastructure réseau, outils de diagnostic pour scanner, analyser et identifier les blocages dans l'infrastructure réseau; applications logicielles à utiliser avec des appareils mobiles, nommément, applications logicielles permettant à un utilisateur de paramétrer ses permissions d'être géolocalisé par des tiers, applications logicielles pour la saisie de texte prédictive et corrective, pour utilisation avec les téléphones intelligents, logiciel d'application informatique pour téléphones mobiles destiné à être utilisé dans la gestion de bases de données, application logicielles permettant d'augmenter la sécurité et d'assurer la protection des données informatiques, des informations personnelles et des informations financières, application logicielles permettant de renforcer l'engagement et la gestion des employés, application logicielles permettant la gestion des processus de travail, applications logicielles pour suivre, superviser et organiser chaque interaction avec le client, applications logicielles pour l'automatisation des tâches répétitives dans le cadre de la gestion des processus métier; applications téléchargeables à utiliser avec des appareils mobiles permettant aux utilisateurs d'effectuer des transactions financières par voie électronique par le biais d'un réseau informatique mondial; systèmes de suivi et de localisation du système de positionnement global [GPS], nommément, système mondial de localisation (GPS) consistant en ordinateurs, logiciels, transmetteurs, récepteurs et unités d'interface réseau; dispositifs de mémoire à utiliser avec des appareils de traitement de données, nommément, cartes mémoire numériques [SD] protégées; montres intelligentes; stations d'accueil électroniques, nommément, stations d'accueil pour ordinateurs portables, stations d'accueil pour smartphones. (2) Papier et carton (brut, mi-ouvré ou pour la papeterie ou pour imprimantes); cartonnages; bulletins imprimés, graphiques imprimés, livrets imprimés, manuels imprimés, fascicules imprimés, rapports de recherches imprimés, supports publicitaires imprimés en papier et en carton, imprimés graphiques; journaux; livres; manuels; brochures promotionnelles; brochures; publications imprimées, nommément publication légales, publications imprimées dans le domaine de l'intelligence artificielle, des nouvelles technologies de l'information et de la communication (NTIC), des nouvelles technologies de réalité virtuelle (VR) et réalité augmentée (AR), du matériel informatique, des ressources humaines, de la finance, de la comptabilité, de l'investissement, de l'entrepreneuriat et des médias sociaux; revues périodiques; papier d'emballage; sacs, sachets et feuilles d'emballage en papier; sacs, sachets et feuilles d'emballage en matière plastique; écussons (cachets en papier), nommément emblèmes imprimés; enseignes en papier ou en carton, étiquettes en papier ou en carton; fanions en papier; affiches; cartes postales; décalcomanies; images; bandes en papier ou cartes pour l'enregistrement des programmes d'ordinateurs; produits de l'imprimerie, nommément, affiches, catalogues, cartes d'affaires, cartes à collectionner, carnets; caractères d'imprimerie; photographies; livres de référence; guides d'études; index, nommément, cartes d'index, répertoires téléphoniques; rapports, nommément, rapports de recherche imprimés, rapports imprimés destinés aux consommateurs. (1) Publicité, nommément, publicité numérique et en ligne pour les produits et services de tiers, publicité pour des tiers dans les magazines, publicité radiophonique pour des tiers, publicité télévisée pour des tiers; gestion des affaires commerciales; distribution de matériel publicitaire (tracts, prospectus et échantillons), nommément, distribution de prospectus, distribution de tracts publicitaires pour des tiers, distribution d'échantillons à des fins publicitaires; location de matériel publicitaire, nommément, location de panneaux publicitaires, location d'espaces publicitaires; mise à jour de documentation publicitaire pour des tiers; diffusion d'annonces publicitaires pour des tiers; distribution de courrier publicitaire pour des tiers; agences d'informations commerciales offrant de l'information dans le domaine du développement économique, de la gestion des relations client, des médias sociaux, des nouvelles technologies informatiques; mise en ligne d'informations publicitaires et commerciales sur des blogues, des réseaux sociaux et des réseaux communautaires pour des tiers; conseils dans la conduite d'affaires commerciales; conseils, informations et renseignements d'affaires, nommément, conseils et information concernant la gestion des affaires commerciales, fourniture de conseils dans le domaine des études de marché et de l'analyse des habitudes d'achat des consommateurs et de leurs opinions, en vue de leur utilisation dans la publicité pour les produits et services des tiers, fournir des informations sur la gestion des entreprises, fournir des informations sur les services d'analyse et d'études de marché, fournir des informations sur les relations publiques, fournir des informations sur les sondages d'opinion, fourniture d'informations commerciales et de marketing des tiers, offre de services de renseignements sur le marché; administration commerciale, nommément gestion d'affaires commerciales; consultation professionnelle d'affaires, nommément, consultation d'analyse stratégique d'affaires, consultation en gestion des entreprises, consultation en ressources humaines, consultation pour la direction des affaires; administration de bureau; études et recherches de marché; évaluation statistique de données issues d'études de marché ; études et conseils en ciblage géomercatique; négociations et conclusions de transactions commerciales pour le compte de tiers; reproduction de documents; aide et conseils en organisation et direction des affaires; relations publiques; traitement administratif de fichiers d'adresses, nommément, services de restructuration du format des adresses postales consistant en la normalisation d'adresses postales, déduplication de fichiers informatisés d'adresses postales, enrichissement de fichiers informatisés d'adresses postales par l'ajout d'informations géographiques et démographiques à des données de géolocalisation, et géocodage de fichiers informatisés d'adresses postales; location d'adresses ciblées sur points de vente, nommément, location de kiosques d'exposition, location d'espace publicitaire; recueil et systématisation de données dans un fichier central, nommément, gestion et compilation de bases de données informatiques; abonnements à une base de données; abonnement à des programmes audiovisuels, nommément, services d'abonnement à une chaîne de télévision; services de saisie, de mise en forme, de compilation et de traitement de données informatiques, services, de transmission et de compilation de communications écrites et d'enregistrements sonores et visuels dans le domaine des technologies de l'information, des ressources humaines, de la finance, de la comptabilité, de l'investissement, de l'entreprenariat et des médias sociaux, pour des tiers; services de mise à jour de base de données ; services de gestion de fichiers informatiques; services de télémarketing; service de mercatique téléphonique; services de marchéage direct et indirect, nommément, élaboration de méthodes d'analyse et de mise en oeuvre de plans de marchéage regroupant l'ensemble des décisions et actions marketing prises pour assurer le succès d'un produit, service, d'une marque et d'une entreprise sur le marché, services de télé promotion avec offre de vente pour des tiers et promotion télématique avec offre de vente pour des tiers; services de publipostage des produits et services de tiers, services de télémercatique et services de gestion d'entreprise dans le domaine du commerce électronique; services de centres d'appels téléphoniques, nommément, opération et gestion de centres d'appels téléphoniques pour des tiers; service de réponse téléphonique pour abonnés absents; services de centre d'assistance- annuaire téléphonique pour des tiers; sondages d'opinion; études, recherches dans le domaine de l'analyse et des rapports statistiques des entreprises; établissement de statistiques ; services d'abonnement à des services de télécommunications pour les tiers, nommément, établissement d'abonnements à des services téléphoniques locaux, à des services de voix par protocole internet (voip), établissement d'abonnements à des services de fourniture d'accès internet, à des services téléphoniques interurbains, à des services de téléphonie sans fil et à des services de location de téléphones payants, pour des tiers; services de promotion commerciale pour des tiers, nommément, promotion de la vente de produits et services par la distribution de matériel publicitaire et de concours promotionnels, promotion de la vente de produits et services par un programme de fidélisation de la clientèle; réalisation et mise en place d'actions promotionnelles, nommément, offre de services publicitaires pour promouvoir la vente de biens et de services de tiers; offre et information commerciales sur des possibilités d'achat avantageuses, nommément, informations sur les remises et les offres spéciales pour les produits des autres, offre de programmes promotionnels de bons de réduction et de coupons ayant trait aux produits et aux services de tiers; services de promotion des ventes attachés à un programme de fidélisation de clientèle; services d'assistance aux entreprises industrielles et commerciales sur l'analyse de la satisfaction client ; services de conseils sur l'analyse de la satisfaction client; analyse commerciale des messages postés sur des sites Internet et réseaux sociaux afin d'évaluer et améliorer la satisfaction client; recherche, exploration et extraction d'informations sur réseaux informatiques mondiaux et réseaux électroniques et de communications pour des tiers, nommément, services d'assistance aux entreprises; informations commerciales et d'affaires mises à disposition sur des réseaux informatiques et réseaux de communications mondiaux; conseils professionnels, nommément, services d'assistance aux entreprises et services de consultations dans le domaine de la compilation de bases de données informatiques; services de conseil commercial, à savoir établissement de statistiques, conseil et consultation dans le domaine de la gestion et de la compilation de bases de données informatiques, de transcription sténographique et d'évaluation de la performance commerciale ainsi que l'analyse des sondages et enquêtes d'opinions; services d'établissement d'abonnement à des forfaits Internet et d'abonnement à des réseaux informatique d'accès privé pour des tiers; service d'informations commerciales pour des tiers de l'intelligence artificielle, des nouvelles technologies de l'information et de la communication (NTIC), des nouvelles technologies de réalité virtuelle (VR) et réalité augmenté (AR), du matériel informatique, des ressources humaines, de la finance, de la comptabilité, de l'investissement, de l'entreprenariat et des médias sociaux au moyen de sites web et réseaux Intranet; service d'abonnement à des magazines pour des tiers ; organisation d'expositions à buts commerciaux et à but publicitaire pour des tiers dans le domaine des technologies de l'information, des ressources humaines, de la finance, de la comptabilité, de l'investissement, de l'entreprenariat et des médias sociaux; services de sous-traitance (assistance commerciale), nommément, services sous-traitants dans le domaine de la gestion des relations avec la clientèle, des analyses commerciales, des opérations d'affaires; services de consultation dans le domaine de l'externalisation des services commerciaux au moyen d'un site web; services d'analyse de l'expérience client pour déterminer l'indice d'audience et le comportement des consommateurs sur différents moyens de communication numériques (sites Internet accessibles par ordinateur et téléphone mobile, applications mobiles, télévisions); services de mesure de canaux croisés (multicanal), nommément, services d'analyse de marketing multicanal permettant de développer les contacts avec la clientèle au moyen de canaux hors ligne et en ligne, à savoir, magasins, sites web et applications mobiles, médias sociaux, publipostage, bons d'achats, évènements promotionnels; services d'analyse de données d'affaires dans le domaine de la gestion de la clientèle; conseils dans le domaine de la compilation de données informatique et la gestion externalisée de saisie de données informatiques; services d'intermédiation commerciale (conciergerie), nommément, la mise en relation d'investisseurs et d'entrepreneurs, médiation d'affaires commerciales pour des tiers; services de consultation dans le domaine de l'externalisation (outsourcing) et de la gestion (management) des ressources humaines. (2) Services de communication par terminaux d'ordinateurs, nommément transmission par courriel de données et de documents via des terminaux informatiques; services de communication par le biais de téléphones mobiles, téléphones intelligents, dispositifs électroniques portables, ordinateurs portatifs et tablettes électroniques, ordinateurs; services de courrier électronique et de diffusion de nouvelles par voie électronique; transmission et diffusion de programmes multimédia, nommément, diffusion audio et vidéo en continu via Internet offrant de la musique, des films, des nouvelles et des sports; diffusion de programmes audiovisuels et multimédias à usage interactif et non interactif, nommément, diffusion de programmes de télévision, diffusion de films et d'émissions télévisées par le biais d'un service de vidéo à la demande, diffusion de films et de téléfilms par le biais de réseaux de communications mobiles, diffusion d'émissions de câblodistribution; services de transmission d'informations commerciales, promotionnelles et publicitaires sur des réseaux mondiaux de communications, internet et réseaux sans fil et filaires, par radio, téléphone, télégraphe, ordinateurs, tablettes numériques vidéophone, visiophone et vidéo-conférence; expédition, transmission de dépêches et de messages, nommément, services d'expédition de courrier électronique, service de messagerie texte, services de messagerie instantanée, service de messagerie vocale électronique, services de transmission de courriers électroniques; services de télex, télégrammes; transmission de messages par téléscripteur; services de transmission de messages par voie télématique, nommément, par ordinateur, téléphones mobiles, téléfax, télévision, émetteurs et récepteurs GPS; services de transmissions de messages par voie télématique, nommément, par ordinateur, téléphones mobiles, téléfax, télévision, émetteurs et récepteurs GPS en vue d'obtenir des informations commerciales, promotionnelle et publicitaires contenues dans des banques de données informatiques; transmission d'informations dans le domaine audiovisuel, vidéo, et multimédia par le biais de réseaux mondiaux de communications, Internet et réseaux sans fil; transmission d'informations contenues dans des banques de données, nommément, fourniture d'accès à des bases de données; services de transmission d'images et de messages assistés par ordinateurs dans le domaine des technologies de l'information, des ressources humaines, de la finance, de la comptabilité, de l'investissement et de l'entreprenariat, des médias sociaux; services de location d'appareils et d'instruments informatiques, de téléinformatique et de télématique pour la transmission de messages; fourniture d'accès à un portail web pour la consultation et transmission de messages entre utilisateurs d'ordinateurs sur des réseaux informatiques mondiaux et terminaux informatiques; location de temps d'accès à un centre serveur de base de données; transmission et réception de données numériques, nommément, images, textes, audio, vidéo par ordinateurs, par appareils et instruments de télécommunications, nommément, par signaux électriques, ondes radios, ondes hertzienne, téléphone, satellites et réseaux de fibres optiques; services de transmission électronique de données informatisées dans le domaine des technologies de l'information, des ressources humaines, de la finance, de la comptabilité, de l'investissement et de l'entreprenariat, des médias sociaux, par le biais d'un réseau informatique mondial; téléchargement de données, nommément, services de téléchargement en ligne de jeux vidéos, de podcasts, de musique, de films et autres programmes audio et audiovisuels; fourniture d'accès à des bases de données; location de temps d'accès à des bases de données informatisées et des documents stockés électroniquement dans des fichiers centraux dans le domaine des technologies de l'information, des ressources humaines, de la finance, de la comptabilité, de l'investissement et de l'entreprenariat, des médias sociaux, pour consultation à distance par les utilisateurs; location de temps d'accès à des fichiers d'adresses ciblées (bases de données informatiques) sur points de vente ; services de transmission électronique de données audios, vidéos, vocales, images, et textes dans le domaine des technologies de l'information, des ressources humaines, de la finance, de la comptabilité, de l'investissement et de l'entreprenariat, des médias sociaux; services de transfert d'appels téléphoniques; offre d'accès à un site web de téléchargement en ligne de programmes audio et audiovisuels; services de diffusion de nouvelles par le biais d'un réseau informatique mondial. (3) Divertissement, nommément, production et diffusion de présentation et représentation d'oeuvres dramatiques, théâtrales, corporatives, artistiques, chorégraphiques et danses, divertissement sous forme d'émission de télévision et de films non téléchargeables transmis par Internet, divertissement sous la forme de présentation de programmes de télévision; activités culturelles, nommément, tenue de concerts musicaux, festivals de musique, festivals communautaires, festivals de films, organisation et conduite d'exposition d'oeuvres d'art, d'évènements musicaux et culturels, de représentations théâtrales; enseignement dans le domaine de la programmation informatique, services d'enseignement dans le domaine de l'exploitation d'équipements audiovisuels, qui sont utilisés pour la production de programmes de radiodiffusion et de télévision, formation pratique dans le domaine commercial, nommément, formation dans le domaine de la gestion commerciale, formation à la direction commerciale, formation à la négociation et conclusion de transactions commerciales, formation dans le domaine de la gestion des relations avec la clientèle, formation en matière de techniques de ventes et de prospection de clientèle; formation, nommément, formation dans le domaine de l'informatique nuagique, formation dans le domaine de la gestion commerciale, formation dans les domaines du développement de logiciels et de l'édition de logiciels, formation en informatique; édition de textes, d'illustrations, nommément, dessins, gravures, images, iconographie, de livres, de revues, de journaux, de périodiques, de magazines, de publications de toutes sortes et sous toutes formes, publications électroniques et numériques; production de films cinématographiques; montage de bandes vidéo; séminaires, stages et cours dans le domaine des relations publiques, du service à la clientèle, de la publicité, de l'entrepreneuriat, de la gestion des affaires, de la gestion de projets d'entreprise, de la planification des crises d'entreprises, dans l'édition et la conception de logiciels informatiques, de la gestion des risques commerciaux; organisation de conférences, de forums de discussion, de congrès et de colloques dans le domaine informatique, du cybercommerce, des stratégies marketing de médias sociaux, de la publicité vidéo et à la radio, de la monétisation et de l'optimisation des espaces publicitaires des supports interactifs en ligne, du jeu vidéo, de l'animation 3D et du design sonore et musical; organisation d'expositions artistiques à buts culturels et à but éducatifs; publication de livres; organisation de concours, de compétitions, de jeux et de campagnes d'information et d'événements professionnels et amateurs sur les arts, la culture, le cinéma, les programmes télévisés, les médias sociaux; services d'édition et de publication d'enregistrement sonores et visuels, de transmission de sons et d'images sur des supports multimédias, nommément, CD-I (disques compacts interactif), DVD, CD-ROM, disques compacts audionumériques à mémoire morte; édition de programmes multimédias à usage interactif, nommément, programme de mise en forme informatique de textes et d'images, fixes et animées, de sons et de musique dans le domaine de la publicité, de la gestion des affaires, des médias sociaux, des relations publiques, du services à la clientèle; prêt de livres et d'autres publications; services de formation de base du personnel à l'utilisation de logiciels et au management des employés; réservation de places de spectacles; services de jeu proposés en ligne à partir d'un réseau informatique; micro-édition; location de films, de bandes vidéo et de vidéogrammes, de disques acoustiques, de jeux vidéos, de livres audios, de livres électroniques et de supports multimédia, nommément, CD-I (disques compacts interactif), DVD, disques compacts audionumériques à mémoire morte. (4) Services scientifiques et technologiques et services de recherche et de conception connexes dans le domaine de recherches et de conception des produits, dans le domaine des dispositifs de surveillance portables pour la collecte, la transmission et le stockage sans fil sur des serveurs distants de flux de données, dans le domaine des technologies de l'information, nommément, la téléphonie mobile, l'internet, les réseaux informatiques; services d'analyse et de recherche industrielle à savoir recherche et développement de nouveaux produits dans le domaine des technologies de l'information, nommément, la téléphonie mobile, l'internet, les réseaux informatiques; conception, développement et mise à jour d'ordinateurs, de logiciels, de nouveaux produits informatiques, nommément, tablettes électroniques, ordinateurs, téléphones intelligents, dispositifs de stockage informatique de données en tant que disques, caméras, webcams, imprimantes de bureau, imprimantes d'ordinateurs, imprimantes photos, numériseurs d'images, écrans tactiles; services de programmation informatique; consultation professionnelle non liée à l'entreprise nommément en matière d'ordinateurs; consultations professionnelles en matière d'ordinateurs permettant d'améliorer le service client par la gestion des outils internet; service d'assistance technique dans le domaine de l'informatique, nommément, assistance dans l'utilisation et le diagnostic des pannes informatiques, assistance technique pour logiciels et matériel informatique; services de conseillers offrant une expertise dans le domaine des télécommunications et de l'informatique; services de conseils en matière de service à la clientèle dans le domaine de l'informatique; services de diagnostic d'ordinateurs; services de soutien en cas de panne d'ordinateur; fourniture d'informations dans le domaine de l'informatique, nommément, la programmation informatique et la technologie informatique; création (conception) et mise à jour de programmes informatiques et de logiciels permettant d'améliorer les relations client; conseils techniques dans le domaine de l'informatique, nommément, la programmation informatique et la technologie informatique; assistance technique informatique par téléphone et par réseau informatique mondial, sous forme de dépannage pour diagnostiquer les problèmes de logiciels informatiques; hébergement de sites Web; conception et hébergement de sites informatiques (sites Web) sur le réseau Internet ; location d'ordinateurs; recherche technique en matière de programmation informatique et de technologie informatique; services de maintenance de logiciels; services d'assistance technique en tant que dépannage et conseils dans les domaines informatiques, nommément, la programmation informatique et la technologie informatique et les télécommunications, nommément, la transmission d'informations à distance via une radio, télévision, téléphones fixes et téléphones mobiles, ordinateurs; services de dessinateurs d'art graphique, nommément, création (conception) d'images virtuelles et interactives; programmation pour appareils électroniques, appareils et instruments électroniques, ordinateurs, systèmes de téléinformatique et télématique, équipement multimédia, nommément, téléphones, caméras, webcams, télévisions, appareils photographiques, transistors, ordinateurs, souris d'ordinateur, écrans d'ordinateurs, cartes de mémoire vive, modems, haut-parleurs, clés USB, imprimantes de bureau, imprimantes d'ordinateurs, imprimantes photos, numériseurs d'images, consoles de jeu, manettes de jeu, microphones, projecteurs vidéo; programmation d'équipement multimédia, nommément, téléphones, ordinateurs, modems, imprimantes de bureau, imprimantes d'ordinateurs, imprimantes photos, numériseurs d'images; développement de systèmes informatiques dans le domaine des études de marché, du télémarketing direct et des études de ciblage géomarketing; services de géocodage des adresses, nommément, stockage des adresses postales en fonction de leur localisation géographique et services de commerce électronique pour permettre aux utilisateurs d'effectuer des transactions via un réseau informatique mondial; conseils en matière de contrôle de la qualité du services à la clientèle et de satisfaction de la clientèle; conception et développement d'outils informatiques, nommément, agendas électroniques, outil de création de sondage d'opinion et d'enquête en ligne, outil de partage de documents en ligne, outil de devis et de facturation, outil de paiement en ligne, outil de suivi de la fréquentation internet, outil de gestion de la relation client, et de logiciels; création (conception) et utilisation de bases de données; création (conception) de sites sur des réseaux informatiques mondiaux; location de logiciels; location de systèmes d'exploitation, nommément, de programmes informatiques permettant de faire fonctionner et de contrôler des produits multimédias, nommément, téléphones, ordinateurs, modems, imprimantes de bureau, imprimantes d'ordinateurs, imprimantes photos, numériseurs d'images; services d'analyse de systèmes informatiques ; services d'analyse de réseaux sociaux pour évaluer et améliorer la satisfaction client ; hébergement de logiciels d 'applications informatiques dans le domaine de la gestion des connaissances pour la création de bases de données consultables d'informations et de données; analyse et évaluation du développement de produits; conception de matériel informatique et logiciels à des fins d'analyse et de documentation commerciales; évaluation qualitative et services d'essaies de contrôle de la qualité des produits et services dans le domaine des relations publiques, du service à la clientèle, de la publicité, de l'entrepreneuriat, de la gestion des affaires, de la gestion de projets d'entreprise, de la planification des crises d'entreprises, de l'édition et la conception de logiciels informatiques, de la gestion des risques commerciaux; élaboration (conception), installation, maintenance et mise à jour d'applications pour téléphones mobiles et tablettes électroniques; services de mise à disposition temporaire d'applications informatiques, nommément, fournisseurs de logiciels en tant que services (Modèle SaaS) dans le domaine de la gestion des relations avec la clientèle, de la gestion comptable, de la gestion des ressources humaines, de la gestion des risques commerciaux, de la direction des entreprises, de la sécurité de la cybersécurité, de la gestion de logiciels système; conseils techniques en matière de télécommunications, nommément, la transmission d'informations à distance via une radio, télévision, téléphones fixes et téléphones mobiles, ordinateurs; synchronisation de données sur des réseaux de télécommunications, de communications et informatiques, nommément, services d'infrastructure en tant que service (iaas) comprenant des plates-formes logicielles informatiques pour la synchronisation, le stockage, l'archivage et la sauvegarde de données sur des serveurs en nuage; administration des réseaux de télécommunication et de réseaux multimédia, nommément, administration de droits d'utilisateurs sur des réseaux informatiques, fourniture d'accès à des réseaux informatiques mondiaux d'information à des utilisateurs multiples pour le transfert et la diffusion d'un large éventail d'informations; exploitation administrative de banques de données, nommément, fourniture d'un logiciel en tant que services pour l'exploitation administrative de banques de données informatiques; services de supervision des réseaux de télécommunications et de réseaux multimédia, nommément, services informatique de surveillance pour détecter des pannes de réseau, modifier les paramètres de fonctionnement du matériel informatiques, mesurer la consommation des ressources informatiques, améliorer les performances informatiques et services de sécurité antivirus informatique pour identifier les activités malveillantes ; fournisseurs de services d'application, à savoir téléchargement d'applications informatiques, téléchargement d'applications pour téléphones mobiles et tablettes électroniques, téléchargement de logiciels, nommément, fournisseurs de logiciels et applications téléchargeables pour la gestion des processus de travail, pour suivre, superviser et organiser chaque interaction avec le client, pour automatiser les tâches répétitives dans le cadre de la gestion des processus métier, pour la diffusion de conseils, informations et renseignements d'affaires, pour l'échantillonnage et sondage d'opinion, pour des études de marché dans le domaine de la gestion de l'expérience client et de la fidélisation de clientèle à des fins commerciales, promotionnelles et publicitaires, pour l'analyse et le traitement de données d'études de marché et de données électroniques contenant des informations sur les habitudes et préférences des clients, pour la prédiction des achats et l'optimisation des relations avec la clientèle à des fins commerciales, promotionnelles et publicitaires, pour permettre aux entreprises de cibler efficacement des clients grâce à des tâches répétitives automatisées, nommément, publipostage, annonces publicitaires sur les réseaux sociaux, pour la gestion des risques et des performances, pour échanger électroniquement des messages textuels, des photographies, des graphiques, de la musique, des livres audio, des podcasts et des messages vocaux, pour la protection et la sécurisation des données informatiques, des informations personnelles et des informations financières, pour renforcer l'engagement et la gestion des employés.

Goods & Services

Insurance; Financial affairs; Monetary affairs; Real estate affairs; Insurance information and consultancy; Management of insurance contracts of all kinds, Underwriting services; Insurance and reinsurance brokerage; Provident fund services; Insurance and financial affairs via a subscription service to telematic services; Insurance for providing support and assistance to individuals when travelling in France or overseas; Financial assistance; Financial assistance relating to credit transactions; Consultancy and information relating to insurance, banking and financial affairs; Administration of insurance portfolios; Insurance agencies; Banking; Banking, financial, fiduciary, stock market or monetary services, consultancy and information; Intermediary services in the field of finance, movable property, immoveable property and the stock market; Intermediary services relating to financial assets or products; Disintermediation; Lending and loans services; Banking; Capital investment, Arranging and providing of loans and capital investments; Professional financial consultancy; Stockbroking agency services; Financial and monetary assessment; Financial and monetary analysis; Tax estimates and tax appraisals; Debt collection via the use of legal, amicable and/or judicial means to ensure payment by a debtor of a debt owed to a creditor; Debt collection agencies; Electronic debt collection; Collection of payments for goods and services; Cheque encashment services; Evaluation of chattels; Financial risk assessment services; Financial evaluation of the solvency of companies and providing information relating thereto; Payment processing; Capital investment; Trusteeships; Underwriting; Issuance of tokens of value; Financial management; Financial sponsorship; Savings services; Fiscal valuations and assessments; Stockbroking; Asset management; Fund investment services; Clearing house financial services; Financial information; Arranging the provision of finance; Electronic funds transfer; exchange quotation services; Credit and debit card services; Currency trading and exchange services; Formation and investment of funds; Banking; Acquisition and transfer of monetary claims; Execution of financial transactions relating to stocks, bonds, securities and equity, for others; Credit risk management; Financial management of reimbursement payments for others; Providing funding for commercial entities; Providing of financial guarantees; Providing working capital loans and credit of all kinds; Providing of online information relating to financial, banking, insurance and investment services; Processing of payment transactions via the Internet.

Goods & Services

Apparatus and instruments for recording, transmission or reproduction of sound or images; audiovisual and magnetic recording media, namely, blank magnetic discs; digital recording media, namely, blank digital audio tapes; blank compact disks; blank optical disks; blank CD-ROMs; blank video disks, video cassettes, laser cassettes and laser disks; pre-recorded video disks, video cassettes, laser cassettes and laser disks featuring business consulting educational lectures; cinematographic cameras; teaching apparatus and instruments, namely, computer software for measuring, monitoring and analyzing consumer purchasing data for business consulting purposes; exposed cinematographic films; data processing equipment; computers; apparatus and instruments for telecommunications, telephone, data processing namely, telephone terminals and telephone apparatus; telephone apparatus; computer peripheral devices; apparatus for processing, transmission and storage of database information; sounding apparatus and machines, namely, sound transmitting apparatus, sound mixer, sound amplifiers; downloadable electronic publications, namely, books, magazines in the field of business consulting and call centers; downloadable e-books in the field of business consulting and call centers; portable and mobile electronic devices for sending and receiving telephone calls, faxes, electronic mail, video content, instant messages, music, audiovisual content and other multimedia content, and other digital data, namely, smartphones, tablet, computers; downloadable and recorded computer programs for data synchronization programs for database management in the field of business consulting and call centers; downloadable applications for mobile phones, computers and tablets for database management in the field of business consulting and call centers; software downloadable from the Internet for transmission of messages in the field of business consulting and call centers; memory cards for electronic games specially designed for use with tablet computers or telephones; mechanisms for coin-operated apparatus; calculating machines; magnetic and electronic pens; electronic agendas; video game software; apparatus and instruments for conducting, distributing, transforming, accumulating, regulating and controlling electricity, namely, electronic analyzers for testing the functionality of telecommunications equipment and computer software for conducting, distributing, transforming, accumulating, regulating or controlling electricity; scientific apparatus other than for medical purposes, namely, downloadable and recorded statistical and trade data analysis programs for measuring, monitoring and analyzing consumer purchasing data for business consulting purposes; measuring, optical, signaling, checking /supervision, rescue /life-saving and teaching apparatus and instruments, namely, downloadable and recorded computer software for measuring, monitoring and analyzing consumer purchasing data for business consulting purposes; electronic circuit cards; electronic databases recorded on data carriers; downloadable and recorded software for measuring, monitoring and analyzing for voice databases, data, text and sound banks; electronic data banks recorded on computer media for storing images electronically; digital, electronic, computer memory modules enabling connection to a global communication network such as the Internet, television and radio channels, telephone networks, telecommunication networks; computer servers; downloadable computer applications for social networking; diagnostic apparatus not for medical use, namely, electronic analyzers for testing the functionality of telecommunications equipment; downloadable and recorded software applications for use with mobile devices for operating a diagnostic apparatus, not for medical purposes, for testing the functionality of telecommunications equipment; downloadable mobile and computer applications for use with mobile apparatus for operating a diagnostic apparatus, not for medical purposes, for testing the functionality of telecommunications equipment; Global Positioning System (GPS) tracking and location devices; memory cards for use with data processing apparatus; electronic data recorders; smartwatches; electronic docking stations; downloadable and recorded software for testing the functionality of telecommunications equipment to enable connection to databases, computer networks and the Internet; telecommunication apparatus, namely, modems and local area networks for testing the functionality of telecommunications equipment to enable connection to databases, computer networks and the Internet Unprocessed paper and cardboard; semi-processed paper and cardboard; paper and cardboard for stationery use or for printers; cardboard articles, namely cardboard packaging; printed matter, namely, printed advertising signs, of paper; newspapers; books in the field of business consulting and call centers; manuals in the nature of handbooks in the field of business consulting and call centers; advertising pamphlets; pamphlets in the field of business consulting and call centers; publications, namely, printed books, journals, pamphlets, magazines, written articles and brochures, in the field of business consulting and call centers; periodicals in the nature of journals in the in the field of business consulting and call centers; wrapping paper; packaging bags of paper, plastic; small bags of paper; small bags of plastics for sandwiches, garbage, disposing of pet waste; sheets of paper and plastics for wrapping and packaging; shields in the nature of paper seals for office, stationery; signboards of paper or cardboard, paper labels; flags of paper; posters; postcards; transfers being decalcomanias; pictures; paper tapes and cards for recording computer programs; printing products in the nature of printed matter, namely, printed advertising signs, of paper; printing type; photographs; reference books in the field of business consulting and call centers; study guides; printed index cards, books, dividers and reports in the field of business consulting and call centers Advertising services; commercial business management; distribution of advertising material in the nature of tracts, prospectuses and samples; rental of advertising material; updating of advertising material; dissemination of advertisements; dissemination of advertising mail; commercial information agencies; posting of advertising and commercial information on blogs, social media and community networks; commercial and industrial company operational business assistance; business consultancy; commercial administration of the licensing of the goods and services of others; professional business consultancy; providing office functions; commercial information and business advice services; electronic business information service; market research and studies; statistical evaluation of market research data; geomarketing targeting studies and consulting; business advice, namely, negotiating and concluding of commercial transactions for others; document reproduction; assistance and advice on business organization and management; public relations; address file processing preparation services, namely, restructuring, deduplication, geocoding; rental of mailing lists featuring targeted address files at points of sale; collection and systematization of data in a central file for business purposes; subscriptions to a database server; subscription to audiovisual programs; business assistance services, namely, computer data entry, formatting, compilation and processing services and recording transcription and systematization of written communications and sound and/or visual recordings; updating of data in computer databases; computer file management services; telemarketing services; direct and indirect marketing mixes; telemarketing services and promoting the goods and services of others via telemarketing; business project management of addressed and unaddressed direct mail, telemarketing and e-commerce operations; operation and management of telephone call center services for others; telephone answering service for unavailable subscribers, namely, operation and management, of telephone call center services for others; business administration of telecommunication networks and multimedia networks; providing and online computer administrative database in the field of business contacts; opinion polling; business statistical data analysis; conducting consumer market studies, and market research; compilation of statistics; arranging subscriptions to telecommunication services for others; business promotion services for others; realization and implementation of promotional activities; advertising, marketing, and promoting the goods and services via business offers and information on advantageous purchase options; sales promotion attached to a customer loyalty program; business management assistance services to industrial and commercial companies fir analyzing customer satisfaction; business consulting services for analyzing customer satisfaction; business analysis of messages posted on websites and social networks to evaluate and improve customer satisfaction; business information services in the nature of research, searching, browsing and retrieving information and other resources available on global computer networks and other communication networks, for others; business and commercial information provided on computer networks and global communication networks; professional consulting and consulting services in the field of compilation of computer databases; business consultancy services, namely, performing statistical work, data processing, stenotype and performance analysis as well as analysis of opinion polling and surveys; telephone subscription services; subscriptions to a global communications network or Internet or a private access network or Intranet; subscription services to telecommunication services; commercial information service via global, Internet, private access or Intranet communications networks; magazine subscriptions services for others; organization of exhibitions for commercial or advertising purposes; outsourcing services, being business assistance; market commercial analysis services for the customer experience to determine the audience index and the behavior of consumers on various digital means of communication namely websites accessible by computer or mobile, mobile applications, televisions; marketing strategy consulting services combining several different but complementary channels of a company, such as store, catalogs, and website consumer solicitations and responses to consumers, online and offline; business data analysis services; business consulting in the field of data outsourcing and systematization; commercial intermediation services, namely, negotiation and settlement of commercial transactions for third parties; business consulting services in the field of outsourcing and management of human resources Telecommunications, namely, providing telecommunications connections to the internet or databases; communications by computer terminals; telephone communications; communications via any kind of remote computing means namely, communication by computers; communication by fiber-optic networks; communication via cable radio and via satellite; communication services via computer networks; electronic messaging services; communications services, namely news and information agencies, namely the transmission of news items to the news reporting organizations; audiovisual, video and multimedia communication services, namely, transmission of messages; transmission of electronic mail and transmission of information by electronic means; computer-aided transmission of multimedia programs for interactive or non-interactive use; computer-aided transmission of audiovisual and multimedia programs for interactive or other use; transmission of information by radio, telephone, telegraph, and data transmission means, and by any remote computing means, by interactive videography, namely, on terminals, computer peripheral apparatus, electronic and digital equipment, namely, transmission of information by videophone, visiophone and videoconferencing; transmission of information contained in databases by computers; electronic messages sending and data file transmission by computers; teletext and telegram transmission services; information transmission services using a teletypewriter; transmission of information via computer communication networks; information transmission services via all means of communication and telecommunication designed for public information, namely, by computers, telephone, facsimile, satellite, television and radio; computer communication services for the reception of information from databases; transmission of information by computers in audiovisual, video and multimedia sectors; transmission of information by computers contained in data banks; computer-aided transmission of images and messages; rental of computer communication apparatus, remote computing communication apparatus and data communication apparatus and instruments for message transmission; transmission of information via telecommunications network provided in the context of exclusive offers for clients benefiting from a program of specific services; electronic message sending consultation services by means of data transmission on specific and mobile terminals and networks; rental of access time to a database server center; telecommunication consulting services, namely, providing advice about telecommunications networks and multimedia networks; electronic sending and reception of data, data signals and information processed by computers or by telecommunication apparatus and instruments; data transmission services via telecommunication means; providing access to Internet databases for downloading of data; provision of access to databases; providing access to Internet databases for the downloading of computer applications, downloading applications for mobile phones and tablet computers, and the downloading of computer software; providing access to the Internet and databases for data or documents stored electronically in central files for remote consultation by any means of telecommunication; rental of access time to global computer networks at points of sale; transmission and broadcast of radio and television programs via satellite and broadcasting of audiovisual and multimedia programs; electronic transmission of data, namely, transmission in packets, dispatch, transmission of computerized documents; telecommunication services in the nature of providing telephone features, namely, call forwarding; providing access to Internet databases for the online downloading of audio and audiovisual programs; electronic data transmission of written communications and sound and visual recordings Entertainment, namely, news syndication for the broadcasting industry via global telematic networks or the Internet; cultural activities, namely, organizing cultural events; teaching in the field of business consulting and call centers; training in the field of business consulting and call centers; publishing of texts, illustrations, books, journals, newspapers, periodicals, magazines, and other printed matter and electronic and digital publishing of all of the foregoing; motion picture film and song production; videotape editing; organizing seminars and courses in the field of business consulting and call centers; organizing educational conferences, forums, congresses and colloquiums in the field of business consulting and call centers; organization of exhibitions for cultural or educational purposes; publication of books; organization of sporting competitions, soccer games and professional and amateur sporting events and providing information regarding the foregoing; editing and publishing services for all sound recording media, visual recording media, sound and image reproductions, as well as audio, video, and images on multimedia carriers, namely, interactive discs, digital audio CD-ROMs, all for non-advertising, non-commercial purposes; editing of sound, images and video in multimedia programs for interactive or other use; lending of books and other publications; franchising services, namely, basic staff training in the field of consumer interactions and consumer experience; booking of seats for shows; computer game services provided on-line form a computer network; electronic desktop publishing; rental of films and of all sound and visual media and multimedia equipment and parts including multimedia carriers, namely, interactive discs and digital-audio CDROMs; entertainment services, namely, a continuing news show broadcast via global telematic networks or the Internet Scientific and technological services, namely, scientific research and scientific technological design research services in the field of knowledge management for creating searchable databases of information and data and market studies; analysis and industrial research services, namely, research and development of new products; design, development and updating of computers, software, new computer products, namely, tablets, mobile phones, hard disks; computer programming services; professional consultation with respect to computer software maintenance and updating of computer software, computer software design; professional consulting with respect to computer technology, software, software design to improve customer service by managing internet tools; technical support in the field of computing, namely, troubleshooting computer software problems; consultancy in the field of telecommunications technology and information technology; monitoring of computer systems for fault detection and assistance in the nature of consultation in connection therewith; technical information in the field of computing; creation, design, and updating of computer programs and software to improve customer relationships; technical consulting and advice in the field of information technology; computer technical assistance in the nature of troubleshooting computer software problems by phone, network and any transmission media; hosting of Web sites; design and hosting of websites on the Internet; computer rental; technical research in the field of information technology (IT) enabling improved customer service by managing internet tools; software maintenance services; technical support in the nature of advice and consulting in the fields of computer, technology, software, software design and telecommunications technology; services of graphic art designer, namely, creation and design of virtual and interactive images; programming for electronic apparatus, electronic apparatus and instruments, computers, remote data, teleinformatic and telematic systems, multimedia equipment; multimedia equipment programming; development of computer systems in the field of market research, direct telemarketing and geomarketing targeting studies; geocoding in the nature of data conversion of electronic information in the nature of addresses and e-commerce information; technical consulting with respect to quality control and customer satisfaction; design and development of software and computer hardware tools; design of databases; design of computer sites and web sites on global computer networks; software rental; rental of operating systems for multimedia products; computer systems analysis; social network analysis services, namely, providing online non-downloadable proprietary software for collecting and analyzing data in the field of social networks for the purpose of improving customer satisfaction; hosting of computer application software for others in the field of knowledge management for creating information and data searchable databases; analysis and evaluation of products and services with respect to possible future applications in the nature of product development; design of computer hardware and software for commercial analysis and reporting; quality evaluation of results from quality control tests conducted on goods and services; quality assessments in the nature of quality control for others; development, design, installation, maintenance and updating of computer software applications for mobile phones and tablets; application service provider (ASP) services, namely, the providing temporary use of on-line non downloadable computer applications for hosting computer application software in the field of knowledge management for creating searchable databases of information and data; technical consulting in the field of telecommunications technology and engineering; technical consulting in the field of telecommunications technology and engineering providing over a hotline; design and development of Internet services enabling data synchronizing over telecommunications, communications and computer networks

Abstract

According to embodiments of the present invention, various computer implemented methods are provided for generating context sensitive alerts for the purposes of fraud detection and prevention. According to one embodiment, a communication (e.g., a call) is received at (or initiated by) a workstation by a human representative or agent. Verbal (voice) communication between the agent and the third party customer is monitored and converted into text. The agent's activity in applications executing in the workstation is also tracked. The combination of converted text and the activity of the agent is evaluated in a behavior engine to detect inconsistencies between the activity of the agent and authorized or typical activity. When inconsistencies are detected, security actions are performed to alert administrators of potential fraud and, in extreme cases, further action by the agent may be prevented in the workstation to prevent additional fraud.

IPC Classes  ?

• H04M 3/51 - Centralised call answering arrangements requiring operator intervention
• H04L 29/06 - Communication control; Communication processing characterised by a protocol
• G06F 21/31 - User authentication
• G10L 15/18 - Speech classification or search using natural language modelling
• G10L 25/63 - Speech or voice analysis techniques not restricted to a single one of groups specially adapted for particular use for comparison or discrimination for estimating an emotional state
• H04M 3/22 - Arrangements for supervision, monitoring or testing
• G10L 15/08 - Speech classification or search

Abstract

According to embodiments of the present invention, various computer implemented methods are provided for generating context sensitive alerts for the purposes of fraud detection and prevention. According to one embodiment, a communication (e.g., a call) is received at (or initiated by) a workstation by a human representative or agent. Verbal (voice) communication between the agent and the third party customer is monitored and converted into text. The agent's activity in applications executing in the workstation is also tracked. The combination of converted text and the activity of the agent is evaluated in a behavior engine to detect inconsistencies between the activity of the agent and authorized or typical activity. When inconsistencies are detected, security actions are performed to alert administrators of potential fraud and, in extreme cases, further action by the agent may be prevented in the workstation to prevent additional fraud.

IPC Classes  ?

• G10L 15/26 - Speech to text systems
• H04M 3/22 - Arrangements for supervision, monitoring or testing
• H04M 3/51 - Centralised call answering arrangements requiring operator intervention

Goods & Services

Apparatus and instruments for recording, transmission or reproduction of sound or images; audiovisual and magnetic recording media, namely, blank magnetic discs; digital recording media, namely, blank digital audio tapes; blank compact disks; blank optical disks; blank CD-ROMs; blank video disks, video cassettes, laser cassettes and laser disks; pre-recorded video disks, video cassettes, laser cassettes and laser disks featuring business consulting educational lectures; cinematographic cameras; teaching apparatus and instruments, namely, computer software for measuring, monitoring and analyzing consumer purchasing data for business consulting purposes; exposed cinematographic films; data processing equipment; computers; apparatus and instruments for telecommunications, telephone, data processing, namely, telephone terminals and telephone apparatus; telephone apparatus; computer peripheral devices; apparatus for processing, transmission and storage of database information; sounding apparatus and machines, namely, sound transmitting apparatus, sound mixer, sound amplifiers; downloadable electronic publications, namely, books, magazines in the field of business consulting and call centers; downloadable e-books in the field of business consulting and call centers; portable and mobile electronic devices for sending and receiving telephone calls, faxes, electronic mail, video content, instant messages, music, audiovisual content and other multimedia content, and other digital data, namely, smartphones, tablet, computers; downloadable and recorded computer programs for data synchronization programs for database management in the field of business consulting and call centers; downloadable applications for mobile phones, computers and tablets for database management in the field of business consulting and call centers; software downloadable from the Internet for transmission of messages in the field of business consulting and call centers; memory cards for electronic games specially designed for use with tablet computers or telephones; mechanisms for coin-operated apparatus; calculating machines; magnetic and electronic pens; electronic agendas; video game software; apparatus and instruments for conducting, distributing, transforming, accumulating, regulating and controlling electricity, namely, electronic analyzers for testing the functionality of telecommunications equipment and computer software for conducting, distributing, transforming, accumulating, regulating or controlling electricity; scientific apparatus other than for medical purposes, namely, downloadable and recorded statistical and trade data analysis programs for measuring, monitoring and analyzing consumer purchasing data for business consulting purposes; measuring, optical, signaling, checking /supervision, rescue /life-saving and teaching apparatus and instruments, namely, downloadable and recorded computer software for measuring, monitoring and analyzing consumer purchasing data for business consulting purposes; electronic circuit cards; electronic databases recorded on data carriers; downloadable and recorded software for measuring, monitoring and analyzing for voice databases, data, text and sound banks; electronic data banks recorded on computer media for storing images electronically; digital, electronic, computer memory modules enabling connection to a global communication network such as the Internet, television and radio channels, telephone networks, telecommunication networks; computer servers; downloadable computer applications for social networking; diagnostic apparatus not for medical use, namely, electronic analyzers for testing the functionality of telecommunications equipment; downloadable and recorded software applications for use with mobile devices for operating a diagnostic apparatus, not for medical purposes, for testing the functionality of telecommunications equipment; downloadable mobile and computer applications for use with mobile apparatus for operating a diagnostic apparatus, not for medical purposes, for testing the functionality of telecommunications equipment; Global Positioning System (GPS) tracking and location devices; memory cards for use with data processing apparatus; electronic data recorders; smartwatches; electronic docking stations; downloadable and recorded software for testing the functionality of telecommunications equipment to enable connection to databases, computer networks and the Internet; telecommunication apparatus, namely, modems and local area networks for testing the functionality of telecommunications equipment to enable connection to databases, computer networks and the Internet Unprocessed paper and cardboard; semi-processed paper and cardboard; paper and cardboard for stationery use or for printers; cardboard articles, namely, cardboard packaging; printed matter, namely, printed advertising signs, of paper; newspapers; books in the field of business consulting and call centers; manuals in the nature of handbooks in the field of business consulting and call centers; advertising pamphlets; pamphlets in the field of business consulting and call centers; publications, namely, printed books, journals, pamphlets, magazines, written articles and brochures, in the field of business consulting and call centers; periodicals in the nature of journals in the in the field of business consulting and call centers; wrapping paper; packaging bags of paper, plastic; small bags of paper; small bags of plastics for sandwiches, garbage, disposing of pet waste; sheets of paper and plastics for wrapping and packaging; shields in the nature of paper seals for office, stationery; signboards of paper or cardboard, paper labels; flags of paper; posters; postcards; transfers being decalcomanias; pictures; paper tapes and cards for recording computer programs; printing products in the nature of printed matter, namely, printed advertising signs, of paper; printing type; photographs; reference books in the field of business consulting and call centers; study guides; printed index cards, books, dividers and reports in the field of business consulting and call centers Advertising services; commercial business management; distribution of advertising material in the nature of tracts, prospectuses and samples; rental of advertising material; updating of advertising material; dissemination of advertisements; dissemination of advertising mail; commercial information agencies; posting of advertising and commercial information on blogs, social media and community networks; commercial and industrial company operational business assistance; business consultancy; commercial administration of the licensing of the goods and services of others; professional business consultancy; providing office functions; commercial information and business advice services; electronic business information service; market research and studies; statistical evaluation of market research data; geomarketing targeting studies and consulting; business advice, namely, negotiating and concluding of commercial transactions for others; document reproduction; assistance and advice on business organization and management; public relations; address file processing preparation services, namely, restructuring, deduplication, geocoding; rental of mailing lists featuring targeted address files at points of sale; collection and systematization of data in a central file for business purposes; subscriptions to a database server; subscription to audiovisual programs; business assistance services, namely, computer data entry, formatting, compilation and processing services and recording transcription and systematization of written communications and sound and/or visual recordings; updating of data in computer databases; computer file management services; telemarketing services; direct and indirect marketing mixes; telemarketing services and promoting the goods and services of others via telemarketing; business project management of addressed and unaddressed direct mail, telemarketing and e-commerce operations; operation and management of telephone call center services for others; telephone answering service for unavailable subscribers, namely, operation and management, of telephone call center services for others; business administration of telecommunication networks and multimedia networks; providing and online computer administrative database in the field of business contacts; opinion polling; business statistical data analysis; compilation of statistics; arranging subscriptions to telecommunication services for others; business promotion services for others; realization and implementation of promotional activities; advertising, marketing, and promoting the goods and services via business offers and information on advantageous purchase options; sales promotion attached to a customer loyalty program; business management assistance services to industrial and commercial companies for analyzing customer satisfaction; business consulting services for analyzing customer satisfaction; business analysis of messages posted on websites and social networks to evaluate and improve customer satisfaction; business information services in the nature of research, searching, browsing and retrieving information and other resources available on global computer networks and other communication networks, for others; business and commercial information provided on computer networks and global communication networks; professional consulting and consulting services in the field of compilation of computer databases; business consultancy services, namely, performing statistical work, data processing, stenotype and performance analysis as well as analysis of opinion polling and surveys; telephone subscription services; subscriptions to a global communications network or Internet or a private access network or Intranet; subscription services to telecommunication services; commercial information service via global, Internet, private access or Intranet communications networks; magazine subscriptions services for others; outsourcing services, being business assistance; market commercial analysis services for the customer experience to determine the audience index and the behavior of consumers on various digital means of communication, namely, websites accessible by computer or mobile, mobile applications, televisions; marketing strategy consulting services combining several different but complementary channels of a company, such as store, catalogs, and website consumer solicitations and responses to consumers, online and offline; business data analysis services; business consulting in the field of data outsourcing and systematization; commercial intermediation services, namely, negotiation and settlement of commercial transactions for third parties; business consulting services in the field of outsourcing and management of human resources Telecommunications, namely, providing telecommunications connections to the internet or databases; communications by computer terminals; telephone communications; communications via any kind of remote computing means, namely, communication by computers; communication by fiber-optic networks; communication via cable radio and via satellite; communication services via computer networks; electronic messaging services; communications services, namely, news and information agencies, namely, The transmission of news items to the news reporting organizations; audiovisual, video and multimedia communication services, namely, transmission of messages; transmission of electronic mail and transmission of information by electronic means; computer-aided transmission of multimedia programs for interactive or non-interactive use; computer-aided transmission of audiovisual and multimedia programs for interactive or other use; transmission of information by radio, telephone, telegraph, and data transmission means, and by any remote computing means, by interactive videography, namely, on terminals, computer peripheral apparatus, electronic and digital equipment, namely, transmission of information by videophone, visiophone and videoconferencing; transmission of information contained in databases by computers; electronic messages sending and data file transmission by computers; teletext and telegram transmission services; information transmission services using a teletypewriter; transmission of information via computer communication networks; information transmission services via all means of communication and telecommunication designed for public information, namely, by computers, telephone, facsimile, satellite, television and radio; computer communication services for the reception of information from databases; transmission of information by computers in audiovisual, video and multimedia sectors; transmission of information by computers contained in data banks; computer-aided transmission of images and messages; rental of computer communication apparatus, remote computing communication apparatus and data communication apparatus and instruments for message transmission; transmission of information via telecommunications network provided in the context of exclusive offers for clients benefiting from a program of specific services; electronic message sending consultation services by means of data transmission on specific and mobile terminals and networks; rental of access time to a database server center; telecommunication consulting services, namely, providing advice about telecommunications networks and multimedia networks; electronic sending and reception of data, data signals and information processed by computers or by telecommunication apparatus and instruments; data transmission services via telecommunication means; providing access to Internet databases for downloading of data; provision of access to databases; providing access to Internet databases for the downloading of computer applications, downloading applications for mobile phones and tablet computers, and the downloading of computer software; providing access to the Internet and databases for data or documents stored electronically in central files for remote consultation by any means of telecommunication; rental of access time to global computer networks at points of sale; transmission and broadcast of radio and television programs via satellite and broadcasting of audiovisual and multimedia programs; electronic transmission of data, namely, transmission in packets, dispatch, transmission of computerized documents; telecommunication services in the nature of providing telephone features, namely, call forwarding; providing access to Internet databases for the online downloading of audio and audiovisual programs; electronic data transmission of written communications and sound and visual recordings Entertainment, namely, news syndication for the broadcasting industry via global telematic networks or the Internet; cultural activities, namely, organizing cultural events; teaching in the field of business consulting and call centers; training in the field of business consulting and call centers; publishing of texts, illustrations, books, journals, newspapers, periodicals, magazines, and other printed matter and electronic and digital publishing of all of the foregoing; motion picture film and song production; videotape editing; organizing seminars and courses in the field of business consulting and call centers; organizing educational conferences, forums, congresses and colloquiums in the field of business consulting and call centers; organization of exhibitions for cultural or educational purposes; publication of books; organization of sporting competitions, soccer games and professional and amateur sporting events and providing information regarding the foregoing; editing and publishing services for all sound recording media, visual recording media, sound and image reproductions, as well as audio, video, and images on multimedia carriers, namely, interactive discs, digital audio CD-ROMs, all for non-advertising, non-commercial purposes; editing of sound, images and video in multimedia programs for interactive or other use; lending of books and other publications; franchising services, namely, basic staff training in the field of consumer interactions and consumer experience; booking of seats for shows; computer game services provided on-line form a computer network; electronic desktop publishing; rental of films and of all sound and visual media and multimedia equipment and parts including multimedia carriers, namely, interactive discs and digital-audio CDROMs; entertainment services, namely, a continuing news show broadcast via global telematic networks or the Internet Scientific and technological services, namely, scientific research and scientific technological design research services in the field of knowledge management for creating searchable databases of information and data and market studies; analysis and industrial research services, namely, research and development of new products; design, development and updating of computers, software, new computer products, namely, tablets, mobile phones, hard disks; computer programming services; professional consultation with respect to computer software maintenance and updating of computer software, computer software design; professional consulting with respect to computer technology, software, software design to improve customer service by managing internet tools; technical support in the field of computing, namely, troubleshooting computer software problems; consultancy in the field of telecommunications technology and information technology; monitoring of computer systems for fault detection and assistance in the nature of consultation in connection therewith; technical information in the field of computing; creation, design, and updating of computer programs and software to improve customer relationships; technical consulting and advice in the field of information technology; computer technical assistance in the nature of troubleshooting computer software problems by phone, network and any transmission media; hosting of Web sites; design and hosting of websites on the Internet; computer rental; technical research in the field of information technology (IT) enabling improved customer service by managing internet tools; software maintenance services; technical support in the nature of advice and consulting in the fields of computer, technology, software, software design and telecommunications technology; services of graphic art designer, namely, creation and design of virtual and interactive images; programming for electronic apparatus, electronic apparatus and instruments, computers, remote data, teleinformatic and telematic systems, multimedia equipment; multimedia equipment programming; development of computer systems in the field of market research, direct telemarketing and geomarketing targeting studies; geocoding in the nature of data conversion of electronic information in the nature of addresses and e-commerce information; technical consulting with respect to quality control and customer satisfaction; design and development of software and computer hardware tools; design of databases; design of computer sites and web sites on global computer networks; software rental; rental of operating systems for multimedia products; computer systems analysis; social network analysis services, namely, providing online non-downloadable proprietary software for collecting and analyzing data in the field of social networks for the purpose of improving customer satisfaction; hosting of computer application software for others in the field of knowledge management for creating information and data searchable databases; analysis and evaluation of products and services with respect to possible future applications in the nature of product development; design of computer hardware and software for commercial analysis and reporting; quality evaluation of results from quality control tests conducted on goods and services; quality assessments in the nature of quality control for others; development, design, installation, maintenance and updating of computer software applications for mobile phones and tablets; application service provider (ASP) services, namely, the providing temporary use of on-line non downloadable computer applications for hosting computer application software in the field of knowledge management for creating searchable databases of information and data; technical consulting in the field of telecommunications technology and engineering; technical consulting in the field of telecommunications technology and engineering providing over a hotline; design and development of Internet services enabling data synchronizing over telecommunications, communications and computer networks

Abstract

An apparatus includes a communications module that establishes a verbal communication between an automated attendant of a company and a customer through an electronic device in the possession of the customer. An identification module receives an identifier that alerts the automated attendant and/or a computer system of the company that the customer has a customer profile stored electronically. The customer profile includes information to identify the customer. The identifier is received in conjunction with the verbal communication, and includes an electronic data signal. The customer profile is stored previous to the verbal communication. An ID confirmation module receives an identification confirmation in response to identifying information input by the customer matching the information to identify the customer in the customer profile. The identity of the customer is confirmed electronically. A notification module sends a message to the automated attendant indicating that the ID confirmation module received the identification confirmation.

IPC Classes  ?

• H04M 3/51 - Centralised call answering arrangements requiring operator intervention
• H04M 3/38 - Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections
• G06Q 30/00 - Commerce
• G06Q 20/10 - Payment architectures specially adapted for electronic funds transfer [EFT] systemsPayment architectures specially adapted for home banking systems
• G06Q 30/06 - Buying, selling or leasing transactions
• H04L 29/06 - Communication control; Communication processing characterised by a protocol
• G06Q 20/32 - Payment architectures, schemes or protocols characterised by the use of specific devices using wireless devices
• G06Q 20/30 - Payment architectures, schemes or protocols characterised by the use of specific devices

Abstract

An apparatus includes a communications module that establishes a verbal communication between a customer service representative of a company and a customer through an electronic device in the possession of the customer. An identification module receives an identifier that alerts the customer service representative and/or a computer system of the company that the customer has a customer profile stored electronically. The customer profile includes information to identify the customer. An ID confirmation module receives an identification confirmation in response to identifying information input by the customer matching the information to identify the customer in the customer profile. The identity of the customer is confirmed electronically while masking sensitive information from the customer service representative. A notification module sends a message to the customer service representative indicating that the ID confirmation module received the identification confirmation. The message is free from sensitive information associated with the customer.

IPC Classes  ?

• G06Q 30/00 - Commerce
• H04M 3/51 - Centralised call answering arrangements requiring operator intervention
• H04L 29/06 - Communication control; Communication processing characterised by a protocol
• G06Q 20/30 - Payment architectures, schemes or protocols characterised by the use of specific devices
• G06Q 20/32 - Payment architectures, schemes or protocols characterised by the use of specific devices using wireless devices
• G06Q 30/06 - Buying, selling or leasing transactions
• G06Q 20/10 - Payment architectures specially adapted for electronic funds transfer [EFT] systemsPayment architectures specially adapted for home banking systems
• H04M 3/38 - Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections

Abstract

An apparatus includes a communications module that establishes a telephonic connection between a customer service representative of a merchant and a customer. An identification module receives an identifier. The identifier alerts a computer system of the merchant that the customer is associated with a billing profile stored on a computer system external to the computer system available to the merchant and the customer service representative. A billing profile access module receives information from the billing profile. The billing profile includes billing information of the customer. The billing profile is electronically accessed using the external computer system, via a network, to process a sales order between the customer and the merchant. A transaction module processes the sales order using the billing profile of the customer in response to a customer approval of the sales order. The transaction module shields the billing information of the billing profile from the customer service representative.

IPC Classes  ?

• G06Q 20/12 - Payment architectures specially adapted for electronic shopping systems
• G06Q 20/14 - Payment architectures specially adapted for billing systems
• G06Q 20/16 - Payments settled via telecommunication systems
• G06Q 30/06 - Buying, selling or leasing transactions

Abstract

An apparatus includes a communications module that establishes a telephonic connection between a customer service representative of a company and a customer through an electronic device. An identification module receives an identifier that alerts the customer service representative and/or a computer system of the company that the customer has a customer profile that includes information to identify the customer. The identifier is received in conjunction with the telephonic connection. The customer profile is stored previous to the telephonic connection. An ID request module sends a request to the customer to provide identifying information via the electronic device of the customer. The identifying information is input to the electronic device by the customer using an electronic, non-verbal technique. An ID confirmation module receives an identification confirmation in response to the identifying information input by the customer matching the information to identify the customer in the customer profile.

IPC Classes  ?

• H04M 3/51 - Centralised call answering arrangements requiring operator intervention
• H04L 29/06 - Communication control; Communication processing characterised by a protocol
• G06Q 20/30 - Payment architectures, schemes or protocols characterised by the use of specific devices
• G06Q 20/32 - Payment architectures, schemes or protocols characterised by the use of specific devices using wireless devices
• G06Q 30/06 - Buying, selling or leasing transactions
• G06Q 20/10 - Payment architectures specially adapted for electronic funds transfer [EFT] systemsPayment architectures specially adapted for home banking systems
• G06Q 30/00 - Commerce
• H04M 3/38 - Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections

Abstract

A method of fraud detection is disclosed. The method includes determining that a first agent at a first workstation of a contact center is not on a call at a first time. The contact center includes a plurality of workstations attended to by a plurality of agents. The method includes determining that the first agent is accessing a client based resource at the first time, wherein the resource is associated with a client. The method includes collecting electronic evidence of the first workstation.

IPC Classes  ?

• H04M 3/51 - Centralised call answering arrangements requiring operator intervention
• H04M 3/22 - Arrangements for supervision, monitoring or testing

Abstract

A method of fraud detection is disclosed. The method includes determining that a first agent at a first workstation of a contact center is not on a call at a first time. The contact center includes a plurality of workstations attended to by a plurality of agents. The method includes determining that the first agent is accessing a client based resource at the first time, wherein the resource is associated with a client. The method includes collecting electronic evidence of the first workstation.

IPC Classes  ?

• G06F 21/12 - Protecting executable software
• G06F 21/60 - Protecting data
• G08B 13/194 - Actuation by interference with heat, light, or radiation of shorter wavelengthActuation by intruding sources of heat, light, or radiation of shorter wavelength using passive radiation detection systems using image scanning and comparing systems
• H04M 3/22 - Arrangements for supervision, monitoring or testing
• H04M 3/523 - Centralised call answering arrangements requiring operator intervention with call distribution or queuing
• H04Q 3/64 - Distributing or queuing

Abstract

A method of fraud detection is disclosed. The method includes determining that a first agent at a first workstation of a contact center is not on a call at a first time. The contact center includes a plurality of workstations attended to by a plurality of agents. The method includes determining that the first agent is accessing a client based resource at the first time, wherein the resource is associated with a client. The method includes collecting electronic evidence of the first workstation.

IPC Classes  ?

• H04M 3/00 - Automatic or semi-automatic exchanges
• H04M 5/00 - Manual exchanges
• H04M 3/38 - Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections
• H04M 3/51 - Centralised call answering arrangements requiring operator intervention

Goods & Services

Insurance underwriting; financial affairs; monetary affairs; real estate affairs; information, advice and consultancy on insurance; management of insurance contracts of all kinds, insurance underwriting services; insurance and reinsurance brokerage; provident funds; insurance services for the support and assistance for persons on their journeys in France and abroad; financial assistance services; financial assistance relating to credit operations; consulting and information in the field of insurance, banking, financial affairs; retirement payment services; insurance portfolio administration; insurance agencies; banking affairs; services, consultancy and information regarding banking, financial, monetary, stock exchange and fiduciary matters; financial, real estate, property and stock exchange intermediation services; intermediation services for financial assets or products; financial disintermediation services; loan services; assistance and consulting on financial affairs; financial operations; capital investments, organization and provision of loans and capital investment; professional financial consultancy; stock exchange brokerage; financial and monetary evaluations; financial and monetary analysis; tax assessments and estimations; debt collection services; electronic funds transfer; capital investment; trusteeship; charitable fundraising; guarantee services; issue of tokens of value; real property management; asset management; financial sponsorship; savings services; fiscal assessments and valuations; stock brokerage services; asset management services; investment of funds; financial clearing services; financial information services; financing services; electronic fund transfer services; stock exchange quotation services; issuing of travelers' checks, tokens of value and letters of credit; debt collection agencies; establishing real estate leasing agreements; credit and debit card services; exchange operations; raising and investment of funds; electronic funds transfer; credit and loan services; financial transactions.

Abstract

An apparatus includes a registration module that creates and stores a customer billing profile of a customer with billing information, contact information and/or shipping information of the customer. A phone connection module establishes a telephonic connection between the customer and an automated attendant of a merchant. An identifier module sends an identifier to the automated attendant after establishing the telephonic connection. The identifier links the customer to a customer billing profile. A sales identifier module identifies to the automated attendant a product and/or a service offered by the merchant as part of a sales order. A billing profile module provides the automated attendant electronic access to the customer billing profile. The automated attendant processes the sales order using the customer billing profile and billing information of the customer billing profile is unavailable to the automated attendant and to a computer system of the merchant prior to establishing the telephonic connection.

IPC Classes  ?

• G06Q 30/00 - Commerce
• G06Q 30/06 - Buying, selling or leasing transactions
• G06Q 30/04 - Billing or invoicing

Abstract

An apparatus includes a communications module that establishes a telephonic connection between a customer service representative of a company and a customer through an electronic device. An identification module receives an identifier that alerts the customer service representative and/or a computer system of the company that the customer has a customer profile that includes information to identify the customer. The identifier is received in conjunction with the telephonic connection. The customer profile is stored previous to the telephonic connection. An ID request module sends a request to the customer to provide identifying information via the electronic device of the customer. The identifying information is input to the electronic device by the customer using an electronic, non-verbal technique. An ID confirmation module receives an identification confirmation in response to the identifying information input by the customer matching the information to identify the customer in the customer profile.

IPC Classes  ?

• G06Q 30/06 - Buying, selling or leasing transactions
• H04M 3/51 - Centralised call answering arrangements requiring operator intervention
• H04L 29/06 - Communication control; Communication processing characterised by a protocol
• G06Q 20/30 - Payment architectures, schemes or protocols characterised by the use of specific devices
• G06Q 20/32 - Payment architectures, schemes or protocols characterised by the use of specific devices using wireless devices
• G06Q 20/10 - Payment architectures specially adapted for electronic funds transfer [EFT] systemsPayment architectures specially adapted for home banking systems
• G06Q 30/00 - Commerce
• H04M 3/38 - Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections

Abstract

An apparatus includes a communications module that establishes a telephonic connection between a customer service representative of a company and a customer. An identification send module sends an identifier that alerts the customer service representative that the customer has a customer profile that includes information to identify the customer. An ID request receiver module receives a request to provide identifying information via the electronic device and displays the request to the customer. An ID input module receives the identifying information from the customer and masks the identifying information from the customer service representative. An ID comparison module compares the identifying information input by the customer with the information in the customer profile. An ID confirmation transmit module transmits an identification confirmation to the computer system of the company in response to the identifying information input by the customer matching the information to identify the customer in the customer profile.

IPC Classes  ?

• G06Q 30/00 - Commerce
• G06Q 30/04 - Billing or invoicing
• G06Q 20/30 - Payment architectures, schemes or protocols characterised by the use of specific devices
• G06Q 20/32 - Payment architectures, schemes or protocols characterised by the use of specific devices using wireless devices
• G06Q 30/06 - Buying, selling or leasing transactions
• G06Q 20/10 - Payment architectures specially adapted for electronic funds transfer [EFT] systemsPayment architectures specially adapted for home banking systems

Abstract

A method for authentication includes receiving a log-in request at a first client computer, and capturing user information with the request. The method includes capturing an image of the user, and sending a request for authentication, including the user information and image, to an authentication server. The method includes determining a representative user based on the user information, and determining an authorizing agent responsible for authorizing the representative user. The method includes sending the authentication request to a client computer associated with the authorizing agent, and providing verified identification information of the representative user along with the request so that the authorizing agent can perform authentication of the requesting user based on the user information, the captured image, and the verified identification information. The method includes receiving a result of the authentication, and controlling access by the first client computer to a secure data center based on the result.

IPC Classes  ?

• H04L 9/32 - Arrangements for secret or secure communicationsNetwork security protocols including means for verifying the identity or authority of a user of the system

Abstract

An apparatus for processing telephone orders includes a communications module that establishes a telephonic connection between a customer service representative of a merchant and a customer, and an identification module that receives an identifier linking the customer to a customer billing profile a billing profile access module that receives electronic access to the customer billing profile. The customer billing profile includes billing information of the customer. The apparatus includes a transaction module that processes a sales order using the customer billing profile of the customer in response to a customer approval of the sales order. The sales order is for a product and/or a service offered by the merchant. The billing information of the customer billing profile is unavailable for viewing by the customer service representative.

IPC Classes  ?

• G06Q 30/00 - Commerce
• G06Q 30/06 - Buying, selling or leasing transactions
• G06Q 20/30 - Payment architectures, schemes or protocols characterised by the use of specific devices
• G06Q 20/32 - Payment architectures, schemes or protocols characterised by the use of specific devices using wireless devices
• G06Q 20/10 - Payment architectures specially adapted for electronic funds transfer [EFT] systemsPayment architectures specially adapted for home banking systems

Abstract

An apparatus for processing telephone orders includes a communications module that establishes a telephonic connection between a customer service representative of a merchant and a customer, and an identification module that receives an identifier linking the customer to a billing profile a billing profile access module that receives electronic access to the billing profile. The billing profile includes billing information of the customer. The apparatus includes a transaction module that processes a sales order using the billing profile of the customer in response to a customer approval of the sales order. The sales order is for a product and/or a service offered by the merchant. The billing information of the billing profile is unavailable for viewing by the customer service representative.

IPC Classes  ?

• G06Q 30/00 - Commerce
• G06Q 30/06 - Buying, selling or leasing transactions
• G06Q 20/12 - Payment architectures specially adapted for electronic shopping systems

Goods & Services

Apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity, computer software, computer peripheral devices, scientific apparatus (other than for medical use), nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments, magnetic and audiovisual data carriers; apparatus for transmitting, reproducing and copying sound and/or images; information media, printed or not; video cassettes and video discs, pre-recorded or blank, laser cassettes and laser discs, pre-recorded or blank, magnetic tape cassettes and phonograph records, sound and audiovisual recordings; compact discs, video discs, optical discs; electronic cards, electronic game cards; magnetic and electronic pens, computer programs, computer software on all physical media forms; interactive television and/or audiovisual programs and games, databases and particularly voice banks, text and sound data banks, image banks; electronic and automatic games intended for use only with a television receiver and/or computer screen; printed circuits to connect terminals or microcomputers to public and private networks; computer communication software, floppy discs; electronic publications (downloadable). Paper and cardboard (unprocessed, semi-processed or for stationery use or for printers); cardboard articles; printed matter; newspapers; books; manuals; promotional brochures; pamphlets; printed publications; periodical reviews; wrapping paper; packaging bags, sachets and sheets made of paper or plastic; shields (paper seals); signboards of paper or cardboard, labels, not of textile, flags of paper; posters; postcards, decalcomanias; graphic prints; engravings; pictures; photo-engravings; paper tapes or cards for recording computer programs; printed matter, printing type; printing blocks. Advertising, distribution of advertising material (leaflets, prospectuses and samples); publicity material rental; rental of targeted address files at points of sale; updating advertising documents; business management assistance for industrial or commercial companies; commercial information agencies; dissemination of advertising matter; publicity columns preparation; business consultancy, information or inquiries; marketing studies and research, and particularly studies and consulting relating to geotargeting; processing address files (restructuring, duplication, enhancement, geocoding); compilation and systemization of information into computer databases; organization and supervision of addressed and non-addressed direct mail and telemarketing operations; business consultancy, namely negotiating and concluding business deals for others, computer service bureaux for statistical work, especially surveys, typing, stenotypy; document reproduction; all direct and indirect marketing mix services, televised promotions with offer of sale and computer communication promotions with offer of sale. Communication services, namely press and information agencies; transmitting of information via radio, telephone, telegraph and computer communication, via all means of data communication, via interactive videography and, especially, on terminals, computer peripheral devices or electronic and/or digital equipment and especially via videophone, visual telephone and videoconferencing; sending and transmission of telegrams and messages; diffusion of audiovisual and multimedia programs (computer editing of texts and/or images, still or animated, and/or musical or non-musical sounds) for interactive or other use; telex and telegram services; transmitting of information via teletypewriter, transmitting of information via computer communication networks; transmitting of information via all means of communication and telecommunication intended to inform the general public; transmissions via computer communication with a view to obtaining information contained in data banks; communication services via computer networks; communication services in the audiovisual, video and multimedia fields; transmission of information contained in data banks; rental of computer, telecomputing and computer communication apparatus and instruments for transmitting messages. Teaching, training, education and entertainment services in general; cultural and sporting activities; services intended for public entertainment; correspondence courses; publishing of texts, other than publicity texts, of illustrations, books, reviews, newspapers, periodicals, magazines and publications of all kinds and in all formats, including electronic and digital publications; introductory and further teaching and education in all fields of general interest; seminars, placements and courses; arranging of conferences, forums, congresses and colloquiums; publication of books; organization of competitions (entertainment) and games, editing and publication services for all sound and/or visual media for recording, transmission and reproduction of sounds and/or images and multimedia carriers (interactive discs, read-only digital audio compact discs), editing of multimedia programs (computer editing of texts and/or images, still or animated, and/or musical or non-musical sounds) for interactive or other use; lending of books and other publications, services provided by a franchiser, namely initial staff training.

Goods & Services

[ Advertising, dissemination of advertising material in the nature of brochures, prospectuses and samples; publicity material rental; rental of targeted addresses on points of sale; updating of advertising material; ] business management assistance for industrial and commercial companies; commercial information agencies; [ dissemination of advertising matter; advertising mailing; ] business consulting, information or inquiries; market research and studies, namely, studies and advice on geomarketing targeting; [ address file processing, namely, data processing in the nature of restructuring, deduplication, enhancement, geocoding; ] data compilation and systematization in a database in the field of business management and telemarketing; [ business supervision of telemarketing in the form of addressed and non-addressed direct mail; business consulting, namely, negotiation and settlement of commercial transactions for third parties, ] computer service bureaus for statistical work, namely, conducting opinion polls, mechanical data processing tasks [, stenotypy; document reproduction; direct marketing services ] [ Communication services, namely, press and information agencies, namely, transmission of news items to news reporting organizations; ] information transmission services by means of [ radio, ] telephone, [ telegraph ] and computer communication, via all means of telecomputing, via interactive videography, and, namely, via computer terminals, peripheral equipment or electronic and/or digital equipment, and, namely, videophone and videoconferencing equipment; sending or transmission of [ telegrams and ] messages; [ distribution of audiovisual and multimedia programs for interactive or other use; telegram transmission services; transmission of data by teletypewriter, ] information transmission services by data communication networks; information transmission services by all communication and telecommunication means for public information; computer communication services for the purpose of obtaining information contained in data banks; communication services on computer networks; audiovisual, video and multimedia communication services; transmitting of information held in data banks; rental of computer, teleprocessing and computer communication apparatus and instruments for the transmission of messages Training services in the field of business management and telemarketing; educational services, namely, classes, seminars, workshops and conferences in the field of management of customer services and telephone call centers services; [ Organizing sporting and cultural activities; education in the field of business management and telemarketing rendered through correspondence courses; publishing of texts, illustrations, books, reviews, newspapers, periodicals, magazines and publications of all kinds and in all forms, namely, electronic and digital publications; ] teaching and educational services at beginner and advanced level in the field of management of customer services and telephone call centers services, [ and in the field of business management and telemarketing rendered through correspondence courses; conducting seminars and classes in the field of management of customer services and telephone call centers services; ] organization of conferences, forums, congresses and colloquiums in the field of management of customer services and telephone call centers services [, and in the field of business management and telemarketing rendered through correspondence courses; book publishing; editing and publishing services for all sound and/or visual media for recording, transmitting and reproduction of sounds and/or images as well as multimedia carriers in the nature of interactive discs, compact and read-only digital audio discs, publication of multimedia programs for interactive use; lending of books and other publications; ] services provided by a franchiser, namely, primary staff training

Goods & Services

Advertising, dissemination of advertising material (tracts, prospectuses and samples); publicity material rental; updating of advertising material; business management assistance for industrial and commercial companies; commercial information agencies; dissemination of advertisements; advertising mailing; business consulting, information or enquiries; marketing research and studies, particularly studies and consulting in geomarket targeting; address file processing (restructuring, merging and purging, enhancement, geocoding); data compilation and systemization in a central file, telemarketing services; business consulting, namely negotiation and conclusion of commercial transactions for third parties, computer service bureau for statistical work, particularly opinion polls, data processing, stenotyping; document reproduction; all services for direct and indirect marketing, televised promotion with offer of sale and promotion via communication networks with offer of sale. Communication services, namely news agencies, information transmission services by means of radio, telephone, telegraph and computer communication and via all means of telecomputing, via interactive videography, and in particular via computer terminals, peripheral devices or electronic and/or digital equipment, especially using videophones, picturephones and videoconferencing equipment; sending or transmission of telegrams and messages; telex and telegram services; telescripting information transmission services, information transmission services by computer communication networks; public information transmission services provided through any communication and telecommunication means; computer communication services for the retrieval of information from databanks; communication services via computer networks in general; information transmission in the audiovisual, video and multimedia sectors; transmission of information taken from databanks; rental of computer, telecomputing and computer communication apparatus and instruments; technical consulting and advice in the field of telecommunications. Design and development of computer hardware and software; hosting of Internet sites; development (design) of computer and telecommunications systems; consulting in computers and computer programming; technical expertise, consulting and advice in the field of computing; expert appraisals in the field of telecommunications; computer rental; computer software design, particularly telecommunication software design; computer programming; technical research; software maintenance services; graphic designer services, namely creation (building) of virtual and interactive images; professional consulting and drawing up of plans unrelated to business dealings; legal advice; compilation (development) and implementation (design) of legal databases and data banks; programming for electronic apparatus and instruments, computers, remote data processing and telematic systems and for multimedia equipment, programming of multimedia hardware; computer system development in the field of surveys and the market, direct marketing consulting and geomarket targeting, address geocoding and e-commerce.

Goods & Services

Paper and cardboard (untreated, semi-finished, or for stationery or for printing purposes); wrapping and packing materials made of plastic or paper; printed matter; prospectuses, samples, journals, magazines, newspapers; books; handbooks (manuals); promotional pamphlets; pamphlet and brochures; printed publications of all kinds in all forms; magazines (periodicals); wrapping paper; sacks, bags and sheets for packaging in paper or plastics; shields (paper seals); signboards of paper or cardboard, labels, not of textile, flags (of paper); posters; postcards, transfers; drawing; prints; images; photo-engravings; paper tapes and cards for recording computer programs; printed matter (except apparatus), printers' type; all relating to investment matters. Advertising, distribution of advertising material (tracts, brochures and samples); rental of advertising and publicity material; updating of advertising material; commercial and industrial management assistance, business management and organisation consultancy, personnel management consultancy; Commercial information agency services; dispatch of advertisments; publicity columns preparation; business consultancy, information or enquiries; market studies and market research, market study and analysis, and in particular studies and consultancy relating to geographically-targeted marketing; processing of mailing lists (restructuring, deduplication, enrichment, geographical coding); collection and systematic ordering of data in a central file; supervision of addressed and unaddressed direct mailing, telemarketing and electronic commerce operations; business consultancy, namely negotiating and concluding commercial transactions for others, negotiating contracts for the acquisition or sale of products, services provided by a statistical agency, in particular opinion polling, data processing, shorthand typing; document reproduction; direct or indirect merchandising services, telepromotion with sales offers and advertising by means of data transmission with sales offers. Communication services, namely: radio communications, communications by telegrams and telephone, press and information agencies; transmission of information by radio, telephone, telegrams and data transmission, and by all types of remote processing, by videotex, and in particular via peripheral computer terminals or electronic and/or digital equipment; and notably videophone and video conferencing; sending and transmission of telegrams and messages; transmission, broadcasting of radio and television programmes, audiovisual programmes and multimedia programmes, (computerisation of texts and/or images, either fixed or animated, and/or sounds, either musical or not) whether or not for interactive use, telex services, telephone services (operation of a telephone network), transmission of telegrams; transmission of information by teleprinter, transmission of information by data transmission networks, transmission of messages by radio; transmission of information using all means of communications and telecommunications for public information; data transmission services for obtaining information contained in databanks, collation and distribution of information; communications on computer networks in general; transmission of information in the audiovisual, video, multimedia fields, transmission of sound and images by satellite; transmission of information contained in data banks; rental of computers, remote data processing and data transmission apparatus and instruments, namely telecommunications apparatus, apparatus for transmitting messages, modems.

Goods & Services

Advertising, direct mail advertising; rental of advertising and publicity material; rental of targeted addresses from points of sale; updating of advertising material; commercial and industrial management assistance; Commercial information agency services; dispatch of advertisments; publicity columns preparation; business consultancy, information or enquiries; market studies, market research, in particular studies and consultancy relating to geographically-targeted marketing; processing of mailing lists (restructuring, deduplication, enrichment, geographical coding); collection and systematic ordering of data in a central file; supervision of addressed and unaddressed direct mailing, telemarketing and e-commerce operations; business consultancy, namely negotiating and concluding commercial transactions for others, services provided by a statistical, data processing and stenotypy agency; document reproduction; direct or indirect merchandising services, telepromotion with sales offers and advertising by means of data transmission with sales offers; compilation (for others), of various goods, namely stationery, newspapers, magazines, telephony items, fixed-line telephones, mobile telephones, software, computer programs, computers and computer peripheral devices, enabling customers to view and purchase these goods in retail outlets or department stores, from a general merchandise catalogue or website, or by means of television or any other form of electronic telecommunications media, except the transport thereof. Transmission of information by radio, telephone, telegrams and data transmission, and by all types of remote processing, videotext, in particular via computer terminals, computer peripheral devices or electronic and/or digital equipment; and notably videophone and video conferencing; sending and transmission of telegrams and messages; audio-visual and multimedia programs (computerisation of text and/or still or moving images and/or sound, whether musical or not), whether or not for interactive purposes, telex and telegram services; transmission of information by teleprinter, transmission of information by data transmission network; transmission of information using all means of communications and telecommunications for public information; data transmission for obtaining information contained in data banks; communications on computer networks in general; communications in the audiovisual, video and multimedia field, transmission of information contained in databases; rental of computer, remote processing and data transmission apparatus and instruments; news agencies. Professional consultancy and construction drafting, non-business, legal consultancy, granting of licences, copyright management, design, production and operation of databases and legal databases, programming of electronic apparatus and instruments, for computers, remote processing and data communication systems, multimedia equipment, programming of multimedia equipment, design of computer systems, assistance in the operation and supervision of computer networks, technical consultancy and advice in the field of telecommunications and computing, development of computer systems.

Goods & Services

Advertising, distribution of advertising material (tracts, brochures and samples); rental of advertising material; rental of targeted addresses from points of sale; updating of advertising material; commercial and industrial management assistance; commercial information agencies; dissemination of advertisements; advertising mail; business consultancy, information or enquiries; market studies, market research, and notably studies and consultancy relating to geographically-targeted marketing; processing of mailing lists (restructuring, deduplication, enrichment, geographical coding); collection and systematic ordering of data in a central file; supervision of addressed and unaddressed direct mailing, telemarketing and electronic commerce operations; business consultancy, namely negotiating and concluding commercial transactions for others, services provided by a statistical, data processing and stenotype agency; document reproduction; direct or indirect merchandising services, telepromotion with sales offers and advertising by means of data transmission with sales offers. Communication services, namely: news and information agencies; transmission of information by radio, telephone, telegrams and data transmission, and by all types of remote processing, videotex, and in particular via computer terminals, peripherals or electronic and/or digital equipment; and notably videophone and video conferencing; sending and transmission of telegrams and messages; audio-visual and multimedia programmes (computerisation of text and/or still or moving images and/or sound, whether musical or not), whether or not for interactive purposes, telex and telegram services; transmission of information by teleprinter, transmission of information by data transmission network; transmission of information using all means of communications and telecommunications for public information; data transmission services for obtaining information contained in data banks; communications on computer networks in general; communication services in the audio-visual, video and multimedia field; transmission of information contained in data banks; rental of computing, remote processing and data transmission apparatus and instruments for message sending. Educational, training and entertainment services in general; sporting and cultural activities; public recreation (entertainment); correspondence courses; publishing of texts, illustrations, books, journals, newspapers, periodicals, magazines and publications of any type or form, including electronic and digital publications; tuition and instruction for beginners and advanced students of any discipline of general interest; seminars, training courses and lessons; arranging of conferences, forums, congresses and colloquiums; publication of books; organisation of competitions, games and information campaigns and events for business or non-business purposes; publication of any type of sound and/or visual media, media for the recording, transmission and reproduction of sound and/or images and of multimedia media (interactive discs, audio-digital compact discs with read-only memory), publication of multimedia programmes (computerisation of text and/or of still or moving images and/or of sound, whether or not musical), whether or not for interactive use; lending of books and other publications; services provided by a franchiser, namely basic personnel training.

Goods & Services

Apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity, software, computer peripheral devices, scientific apparatus (other than for medical use), nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, controlling (inspection), rescue (life-saving) and teaching apparatus and instruments, audiovisual and magnetic recording media; transmission, reproduction and duplication media for sound and/or images; recorded or blank information media; recorded or blank video cassettes and videodisks, prerecorded or blank laser cassettes and laser disks, magnetic tape cassettes and phonograph records, sound and audiovisual recordings; compact discs, videodisks, optical discs; electronic cards, electronic game cards; magnetic and electronic pens, computer programs, software on all types of media; interactive television and/or audiovisual games and programs, databases and, particularly, voice banks, text and sound banks, image banks, electronic and amusement games specifically designed for display on a television and/or a computer screen; printed circuits; connectors for terminals or for micro-computers for public and private networks; software for telematic applications, floppy discs. Paper and cardboard (unprocessed, semi-processed or for stationery use or for printers); cardboard packing; printed matter; newspapers; books; handbooks; promotional brochures; pamphlets; publications of all kinds and in all forms; periodicals; wrapping paper; paper or plastic packaging bags, pouches and sheets; shields (paper seals); signboards of paper or cardboard, non-textile labels, flags (of paper); posters; postcards, transfers; graphic prints; engravings; pictures; photo-engravings; paper tapes or cards for recording computer programs; printed matter, playing cards; printers' type; printing blocks. Advertising, dissemination of advertising material (brochures, prospectuses and samples); publicity material rental; rental of targeted addresses on points of sale; updating of advertising material; business management assistance for industrial and commercial companies; commercial information agencies; dissemination of advertising matter; advertising mailing; business consulting, information or inquiries; market research and studies, and in particular studies and advice on geomarketing targeting; address file processing (restructuring, deduplication, enhancement, geocoding); data compilation and systematization in a database; supervision of addressed and non-addressed direct mail, of telemarketing; business consulting, namely negotiation and settlement of commercial transactions for third parties, computer service bureaus for statistical work, particularly opinion polls, mechanical data processing tasks, stenotypy; document reproduction; all direct and indirect marketing mix services, televised promotion services with offers of sale and promotion via communication networks with offers of sale. Communication services, namely press and information agencies; information transmission services by means of radio, telephone, telegraph and computer communication, via all means of telecomputing, via interactive videography, and in particular via computer terminals, peripheral equipment or electronic and/or digital equipment, and particularly videophone and videoconferencing equipment; sending or transmission of telegrams and messages; distribution of audiovisual and multimedia programmes for interactive or other use; telex, telegram services; transmission of data by teletypewriter, information transmission services by data communications networks; information transmission services by all communication and telecommunication means for public information; computer communication services for the purpose of obtaining information contained in data banks; communication services on computer networks; audiovisual, video and multimedia communication services; transmitting of information held in data banks; rental of computer, teleprocessing and computer communication apparatus and instruments for the transmission of messages. Training, educational and entertainment services in general; sporting and cultural activities; entertainment services (recreational activities); correspondence courses; publishing of texts, illustrations, books, reviews, newspapers, periodicals, magazines and publications of all kinds and in all forms, including electronic and digital publishing; teaching and educational services at beginner and advanced level in all general interest subjects; seminars, placements and classes; organization of conferences, forums, congresses and colloquiums; book publishing; organisation of contests, games, information campaigns and of professional or general events; editing and publishing services for all sound and/or visual media for recording, transmitting and reproduction of sound and/or images as well as multimedia carriers (interactive discs, compact and read-only digital audio discs), publication of multimedia programs for interactive or other use; lending of books and other publications; services provided by a franchiser, namely primary staff training.

Goods & Services

Apparatus and instruments for the conducting, distribution, conversion, storage, regulation or control of electric current, software, computer peripheral devices, scientific apparatus (other than for medical purposes), nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments, magnetic and audio-visual data carriers; media for transmission, reproduction and duplication of sound and/or images; media for printed or other information; pre-recorded or blank video cassettes and video discs, pre-recorded or blank laser cassettes and laser discs, magnetic tape cassettes and recording discs, sound and audio-visual recordings; compact discs, video discs, optical discs; electronic cards, electronic games cards; magnetic and electronic pens, computer programs, computer software on all physical media; interactive television and/or audio-visual programmes and games, databases and notably voice databases, text and sound data banks, picture banks; electronic and automatic games adapted for use only with television receivers and/or computer screens; printed circuits to connect terminals or micro-computers to public and private networks; data communication software, diskettes. Paper and cardboard (untreated, semi-finished for stationery or printing); cardboard articles; printed matter; newspapers; books; manuals; promotional pamphlets; brochures; printed publications of all kinds in all forms; magazines (periodicals); packing paper; bags, packs and sheets of paper or plastic for packaging; shields (paper seals); signboards of paper or cardboard, labels not of textile, flags (of paper); posters; postcards, transfers; drawings; prints; pictures; photo-engravings; paper tapes and cards for recording computer programs; printed matter (except apparatus), playing cards; printers' type; printing blocks. Advertising and business, distribution of advertising material (tracts, brochures and samples); rental of advertising material; rental of targeted addresses from points of sale; updating of advertising material; commercial and industrial management assistance; commercial information agencies; dissemination of advertisements; advertising mail; business consultancy, information or enquiries; marketing studies, marketing research, and notably studies and consultancy relating to geographically-targeted marketing; processing of mailing lists (restructuring, deduplication, enrichment, geographical coding); collection and organisation of data in a central file; supervision of addressed and unaddressed direct mailing, telemarketing and electronic commerce operations; business consultancy, namely negotiating and concluding commercial transactions for others, services provided by a statistical, data processing and stenotype agency; document reproduction; direct or indirect merchandising services, telepromotion with sales offers and advertising by means of data transmission with sales offers. Communication services, namely: news and information agencies; transmission of information by radio, telephone, telegrams and data transmission, and by all types of remote processing, videotex, and in particular via computer terminals, peripherals or electronic and/or digital equipment; and notably videophone and video conferencing; sending and transmission of telegrams and messages; audio-visual and multimedia programmes (computerisation of text and/or still or moving images and/or sound, whether musical or not), whether or not for interactive purposes, telex and telegram services; transmission of information by teleprinter, transmission of information by data transmission network; transmission of information using all means of communications and telecommunications for public information; data transmission services for obtaining information contained in data banks; communications on computer networks in general; communication services in the audio-visual, video and multimedia field; transmission of information contained in data banks; rental of remote processing and data transmission apparatus and instruments. Educational, training and entertainment services in general; sporting and cultural activities; public recreation (entertainment); correspondence courses; publishing of texts, illustrations, books, journals, newspapers, periodicals, magazines and publications of any type or form, including electronic and digital publications; teaching and education at beginner or advanced level in any discipline of general interest; seminars, training courses and lessons; arranging of conferences, forums, congresses and colloquiums; publication of books; organisation of competitions, games and information campaigns and events for business or non-business purposes; publication of any type of sound and/or visual media, media for the recording, transmission and reproduction of sound and/or images and of multimedia media (interactive discs, audio-digital compact discs with read-only memory), publication of multimedia programmes (computerisation of text and/or of still or moving images and/or of sound, whether or not musical), whether or not for interactive use; lending of books and other publications; services provided by a franchiser, namely basic personnel training.

Goods & Services

Appareils et instruments scientifiques, nautiques, géodésiques, photographiques, téléphoniques, cinématographiques, optiques, de pesage, de mesurage, de signalisation, de contrôle (inspection), de secours (sauvetage) et d'enseignement; appareils et instruments pour la technique des courants faibles, à savoir pour la télécommunication, pour la technique de la haute fréquence et la technique de réglage; appareils pour l'enregistrement, la transmission, la reproduction du son ou des images; supports d'enregistrement magnétiques, disques acoustiques; distributeurs automatiques et mécanismes pour appareils à prépaiement; caisses enregistreuses, machines à calculer et équipement pour le traitement de l'information et les ordinateurs. Papier, carton; produits de l'imprimerie; articles pour reliures; photographies; papeterie; adhésifs (matières collantes) pour la papeterie ou le ménage; matériel pour les artistes; pinceaux; machines à écrire et articles de bureau (à l'exception des meubles); matériel d'instruction ou d'enseignement (à l'exception des appareils); cartes à jouer; caractères d'imprimerie; clichés; prospectus, échantillons, revues, journaux, magazines. Publicité et affaires, distribution de prospectus, d'échantillons; location de matériel publicitaire; aide aux entreprises industrielles ou commerciales dans la conduite de leurs affaires; conseils, informations ou renseignements d'affaires; conseils pour les questions du personnel, études et recherches du marché, étude et analyse du marché, conseil dans le domaine des affaires, à savoir négociations et conclusions de transactions commerciales pour le compte de tiers, entreprise à façon de travaux statistiques, notamment sondages, mécanographiques, de sténotypie; reproduction de documents; bureaux de placement; tous services de marchéage directs, de télépromotion avec offre de vente et promotion télématique avec offre de vente. Communications, communications radiophoniques, télégraphiques, téléphoniques et télématiques, diffusion de programmes radiophoniques et de télévision, services télex, services téléphoniques (exploitation d'un réseau téléphonique), transmission de message par radio, par télévision et par télématique, collection ou distribution d'informations, transmission de son et d'images par satellites, services de vidéotexte, téléscription, transmission de messages, télégrammes, agences de presse et d'information, communication par terminaux d'ordinateur. Education; formation; divertissement; édition de livres, de revues; prêts de livres, production de spectacles, de films; agence pour artistes; location de films, d'enregistrements phonographiques, d'appareils de projection de cinéma et accessoires de décors de théâtre, organisation de concours en matière d'éducation ou de divertissement; organisation et conduite de colloques, conférences, congrès; organisation d'expositions à buts culturels ou éducatifs.

Goods & Services

[telecommunications and data processing equipment; namely, telephones, reproducing equipment; namely, tape decks, tape recorders, blank audio discs and blank audio and audio digital tapes; prerecorded audio discs and prerecorded audio digital and audio tapes related to telephone services; radiotelephony sets, telephone receivers, magnetic tape recorders; transmitting equipment; namely, audio and video transmitters and telephone transmitters; headphones, amplifiers, connecting wires and cables, loud speakers and data processors] [ newspapers and magazines relating to telecommunications and data processing ] business information services; conducting market research surveys; market research services; [arbitration services; ]business consulting services, including consultation in the field of personnel telecommunication answering and forwarding services

Goods & Services

(1) Telephone sales and promotion services; conducting general business surveys by telephone; providing a telephone answering service. (2) Offering training and other advisory services for the use of the telephone.

Goods & Services

Scientific, nautical, surveying, monitoring apparatus and instruments, apparatus and instruments for light current engineering, namely for telecommunication, for high-frequency engineering and adjustment engineering, electric apparatus, telephone apparatus. Paper, prospectuses, samples, journals, newspapers, magazines. Advertising and business, business inquiries, market research and study, market study and analysis, negotiation and settling of commercial transactions for third parties, negotiation of contracts for the purchase or sale of goods, business administration and management consultancy, personnel consultancy; gathering information. Communications, radio, telegraph and telephone communications, broadcasting of radio and television programs, telex services, telephone services (operation of a telephone network), transmission of messages by radio, distributing information, satellite transmission of sound and images.