Enhanced data representations involving accessing a data structure including items associated with a common objective, each including first and second alphanumeric values, receiving a trigger requesting that items be graphically grouped for visualizing progress toward the common objective, analyzing alphanumeric values to segment the items in partitioning groups, based on a first partitioning, identifying first visual characteristics for non-alphanumerically expressing the first alphanumeric values, based on a second partitioning, identifying second visual characteristics different from the first, for non-alphanumerically expressing the second alphanumeric values, generating tiles associated with the items, each of the tiles adopting a first and second visual characteristics, arranging the plurality of tiles in groupings based on at least one of the first visual characteristics or the second visual characteristics, and causing the groupings to be presented on a common display.
G06F 3/0481 - Interaction techniques based on graphical user interfaces [GUI] based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
G06F 3/04817 - Interaction techniques based on graphical user interfaces [GUI] based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance using icons
G06F 3/04842 - Selection of displayed objects or displayed text elements
G06F 3/04845 - Interaction techniques based on graphical user interfaces [GUI] for the control of specific functions or operations, e.g. selecting or manipulating an object, an image or a displayed text element, setting a parameter value or selecting a range for image manipulation, e.g. dragging, rotation, expansion or change of colour
Systems and methods for integrating generative artificial intelligence (AI) within Software-as-a-Service (SaaS) platforms to automate data operations, synchronize cross-platform workflows, and enable intent-based interactions. A platform displays table structures of items and characteristics linked to a common objective, provides input interfaces, and enrolls AI agents as credentialed users with read/write privileges. The system prompts agents with column types, structural relations, and role profiles to generate and execute editing instructions that progress workflow objectives, detect missing or inconsistent data, and notify users or request information as needed. Hierarchical access schemes permit multiple agent instances with inherited privileges and resource limits managed through an AI center. Agents can operate as autonomous team members, analyze outputs, and support natural-language explanation sessions. Additional embodiments coordinate inter-service updates, maintain deviation detection tools, and construct tailored products and platform elements. These capabilities improve robust automation, decision support, and operational efficiency in complex SaaS environments.
Systems, methods, and computer-readable media for generating a virtual event space visualization for media consumption in a hybrid 2D/3D manner may involve at least one processor configured to: receive virtual event space data including definition of a virtual display object associated with a virtual presentation location; render an event space based on the virtual event space data including an avatar; when the avatar is positioned at a location distinct from the virtual presentation location, render portions of the event space in a first viewing state displaying the event space from an isometric view; upon receiving a trigger for impending interaction with the virtual display object, switch to a second viewing state, displaying the virtual display object from a non-isometric, object-focused view; maintain the object-focused view while the avatar interacts with the virtual display object; upon receiving a reversion signal revert the second viewing state to the first viewing state.
Systems, methods, and computer-readable media for generating a virtual event space visualization for media consumption in a hybrid 2D/3D manner may involve at least one processor configured to: receive virtual event space data including definition of a virtual display object associated with a virtual presentation location; render an event space based on the virtual event space data including an avatar; when the avatar is positioned at a location distinct from the virtual presentation location, render portions of the event space in a first viewing state displaying the event space from an isometric view; upon receiving a trigger for impending interaction with the virtual display object, switch to a second viewing state, displaying the virtual display object from a non-isometric, object-focused view; maintain the object-focused view while the avatar interacts with the virtual display object; upon receiving a reversion signal revert the second viewing state to the first viewing state.
INTEGRATION OF ARTIFICIAL INTELLIGENCE CAPABILITIES IN SOFTWARE APPLICATIONS, ENHANCED MANAGEMENT AND CROSS SYNCHRONIZATION OF SOFTWARE PLATFORMS, AND INTENT-BASED INTERACTIONS IN SOFTWARE PLATFORMS
The disclosed subject matter relates to methods and systems for integrating generative artificial intelligence (AI) capabilities into Software as a Service (SaaS) platforms. In some embodiments, the method includes maintaining AI agents with varying credentials, enabling their interaction with alphanumeric data in table structures, and implementing a hierarchical access control scheme. The system displays table structures, provides interfaces for user inputs, and allows AI agents to be added as platform users. The generative AI agents can analyze data, identify actions, and perform tasks autonomously. The disclosed subject matter also includes methods for proactive information gathering, interactive analysis of AI outputs, and management of AI resources as limited assets. This approach enhances SaaS functionality by enabling AI-driven task completion, data analysis, and decision-making while maintaining data security and user-specific access controls.
Systems, methods, and computer-readable media for generating a contextual tutorial for a software workspace within a Software as a Service (SaaS) platform. Systems, methods, devices, and non-transitory computer-readable media may involve at least one processor configured to: access within the SaaS platform a customized software workspace including a plurality of software components therein; analyze the customized software workspace to determine a functional context of the plurality of software components; generate, using a generative artificial intelligence (AI) model, a contextual tutorial based on the determined functional context, wherein the tutorial includes a sequential narrative explaining the function and interrelationship of each of the plurality of software components within the customized software workspace; and output for presentation the generated contextual tutorial to a SaaS platform user via a user interface.
Methods and systems for decision transparency enhancement and integration of user feedback and control of artificial intelligence outputs are provided. A generative artificial intelligence (Al) agent configured to autonomously perform actions on platform elements and generate outputs based on information items is maintained. Each output is associated with metadata identifying one or more platform elements and one or more information items used. User input querying about a specific output is received via a user interface provided. A natural language response explaining the reasoning behind the output, generated using the metadata associated with the specific output and including references to the platform elements and information items identified in the metadata, is obtained and presented via the user interface.
Methods and systems for decision transparency enhancement and integration of user feedback and control of artificial intelligence outputs are provided. A generative artificial intelligence (AI) agent configured to autonomously perform actions on platform elements and generate outputs based on information items is maintained. Each output is associated with metadata identifying one or more platform elements and one or more information items used. User input querying about a specific output is received via a user interface provided. A natural language response explaining the reasoning behind the output, generated using the metadata associated with the specific output and including references to the platform elements and information items identified in the metadata, is obtained and presented via the user interface.
Systems and methods for integrating generative artificial intelligence (AI) within Software-as-a-Service (SaaS) platforms to automate data operations, synchronize cross-platform workflows, and enable intent-based interactions. A platform displays table structures of items and characteristics linked to a common objective, provides input interfaces, and enrolls AI agents as credentialed users with read/write privileges. The system prompts agents with column types, structural relations, and role profiles to generate and execute editing instructions that progress workflow objectives, detect missing or inconsistent data, and notify users or request information as needed. Hierarchical access schemes permit multiple agent instances with inherited privileges and resource limits managed through an AI center. Agents can operate as autonomous team members, analyze outputs, and support natural-language explanation sessions. Additional embodiments coordinate inter-service updates, maintain deviation detection tools, and construct tailored products and platform elements. These capabilities improve robust automation, decision support, and operational efficiency in complex SaaS environments.
Systems and methods for integrating generative artificial intelligence (AI) within Software-as-a-Service (Saas) platforms to automate data operations, synchronize cross-platform workflows, and enable intent-based interactions. A platform displays table structures of items and characteristics linked to a common objective, provides input interfaces, and enrolls AI agents as credentialed users with read/write privileges. The system prompts agents with column types, structural relations, and role profiles to generate and execute editing instructions that progress workflow objectives, detect missing or inconsistent data, and notify users or request information as needed. Hierarchical access schemes permit multiple agent instances with inherited privileges and resource limits managed through an AI center. Agents can operate as autonomous team members, analyze outputs, and support natural-language explanation sessions. Additional embodiments coordinate inter-service updates, maintain deviation detection tools, and construct tailored products and platform elements. These capabilities improve robust automation, decision support, and operational efficiency in complex SaaS environments.
Systems and methods for dynamically displaying, in an interactive messaging interface and based on user input, a graphical depiction of at least a portion of a linked database are provided. The systems and methods may be operated by at least one processor. The operations may comprise displaying a graphical user interface to the user of the host platform, where the graphical user interface may include the interactive messaging interface. The operations may further comprise receiving, via the graphical user interface, a first user input from the user, and accessing at least one database associated with a particular context information from the at least one database. A graphical depiction of the context information within the interactive messaging interface may be presented to the user, and the graphical depiction may share at least one graphical characteristic with the format of the context information.
Systems and methods for integrating generative artificial intelligence (AI) capabilities within Software as a Service (Saas) platforms. One of the computer-implemented methods are for querying a generative AI model about structured data in a SaaS environment, enabling users to interact with and manipulate data through AI-assisted interfaces. One of the systems maintains a generative AI agent configured to interact with SaaS platform data as a virtual team member, capable of understanding context and nuances of project data. Also described are methods for color-context aware data analysis, generation of interactive elements in messaging sessions, and cross-application generative AI agent interactions triggered by user mentions. Also described is facilitating the creation of custom SaaS platform products by combining functionalities from existing products using generative AI. The systems and methods represent advancement in AI-driven SaaS customization and data analysis.
G06F 9/451 - Execution arrangements for user interfaces
G06N 3/042 - Knowledge-based neural networksLogical representations of neural networks
G06Q 50/00 - Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
An innovative system for integrating generative artificial intelligence (AI) capabilities within Software as a Service (SaaS) platforms. By leveraging advanced AI techniques, seamless data synchronization, intelligent task management, and predictive workflow optimization across multiple SaaS platforms are described. Key components include an AI-driven data synchronization system, an intelligent cross-platform task manager, and an adaptive user interface. The system also features a cross-departmental health monitoring and notification mechanism, alongside an intent-based interaction system. This solution enhances organizational efficiency, improves decision-making, and provides unprecedented levels of automation and insight in managing complex SaaS ecosystems.
Systems and methods for integrating generative artificial intelligence (AI) capabilities within Software as a Service (SaaS) platforms. One of the computer-implemented methods are for querying a generative AI model about structured data in a SaaS environment, enabling users to interact with and manipulate data through AI-assisted interfaces. One of the systems maintains a generative AI agent configured to interact with SaaS platform data as a virtual team member, capable of understanding context and nuances of project data. Also described are methods for color-context aware data analysis, generation of interactive elements in messaging sessions, and cross-application generative AI agent interactions triggered by user mentions. Also described is facilitating the creation of custom SaaS platform products by combining functionalities from existing products using generative AI. The systems and methods represent advancement in AI-driven SaaS customization and data analysis.
G06Q 10/04 - Forecasting or optimisation specially adapted for administrative or management purposes, e.g. linear programming or "cutting stock problem"
G06Q 10/06 - Resources, workflows, human or project managementEnterprise or organisation planningEnterprise or organisation modelling
Systems and methods for integrating generative artificial intelligence (AI) within Software-as-a-Service (SaaS) platforms to automate data operations, synchronize cross-platform workflows, and enable intent-based interactions. A platform displays table structures of items and characteristics linked to a common objective, provides input interfaces, and enrolls AI agents as credentialed users with read/write privileges. The system prompts agents with column types, structural relations, and role profiles to generate and execute editing instructions that progress workflow objectives, detect missing or inconsistent data, and notify users or request information as needed. Hierarchical access schemes permit multiple agent instances with inherited privileges and resource limits managed through an AI center. Agents can operate as autonomous team members, analyze outputs, and support natural-language explanation sessions. Additional embodiments coordinate inter-service updates, maintain deviation detection tools, and construct tailored products and platform elements. These capabilities improve robust automation, decision support, and operational efficiency in complex SaaS environments.
An innovative system for integrating generative artificial intelligence (AI) capabilities within Software as a Service (SaaS) platforms. By leveraging advanced AI techniques, seamless data synchronization, intelligent task management, and predictive workflow optimization across multiple SaaS platforms are described. Key components include an AI-driven data synchronization system, an intelligent cross-platform task manager, and an adaptive user interface.
Systems and methods for integrating generative artificial intelligence (AI) within Software-as-a-Service (SaaS) platforms to automate data operations, synchronize cross-platform workflows, and enable intent-based interactions. A platform displays table structures of items and characteristics linked to a common objective, provides input interfaces, and enrolls AI agents as credentialed users with read/write privileges. The system prompts agents with column types, structural relations, and role profiles to generate and execute editing instructions that progress workflow objectives, detect missing or inconsistent data, and notify users or request information as needed. Hierarchical access schemes permit multiple agent instances with inherited privileges and resource limits managed through an AI center. Agents can operate as autonomous team members, analyze outputs, and support natural-language explanation sessions. Additional embodiments coordinate inter-service updates, maintain deviation detection tools, and construct tailored products and platform elements. These capabilities improve robust automation, decision support, and operational efficiency in complex SaaS environments.
Systems and methods may include having an integrated unified filing engine. A system may include at least one processor configured to maintain at least one table containing a plurality of items and a plurality of asset designations, and to maintain at least one electronic whiteboard containing at least a subset of the plurality of asset designations. The processor may be further configured to maintain a data structure containing a plurality of links, wherein each link associates at least one of the subsets of asset designations with at least one location on the at least one electronic whiteboard, receive via a network access device, an activation of a particular link associated with a particular asset, alter a display of at least one electronic whiteboard containing an asset designation, and retrieving a presenting a corresponding asset in response to a received selection of a particular asset designation.
G06F 40/18 - Editing, e.g. inserting or deleting of tablesEditing, e.g. inserting or deleting using ruled lines of spreadsheets
B65D 83/04 - Containers or packages with special means for dispensing contents for dispensing annular, disc-shaped, spherical or like small articles, e.g. tablets or pills
G05B 13/02 - Adaptive control systems, i.e. systems automatically adjusting themselves to have a performance which is optimum according to some preassigned criterion electric
G06F 3/04817 - Interaction techniques based on graphical user interfaces [GUI] based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance using icons
G06F 3/0482 - Interaction with lists of selectable items, e.g. menus
G06F 3/0484 - Interaction techniques based on graphical user interfaces [GUI] for the control of specific functions or operations, e.g. selecting or manipulating an object, an image or a displayed text element, setting a parameter value or selecting a range
G06F 3/04845 - Interaction techniques based on graphical user interfaces [GUI] for the control of specific functions or operations, e.g. selecting or manipulating an object, an image or a displayed text element, setting a parameter value or selecting a range for image manipulation, e.g. dragging, rotation, expansion or change of colour
G06F 16/908 - Retrieval characterised by using metadata, e.g. metadata not derived from the content or metadata generated manually using metadata automatically derived from the content
G06F 16/909 - Retrieval characterised by using metadata, e.g. metadata not derived from the content or metadata generated manually using geographical or spatial information, e.g. location
H04L 51/48 - Message addressing, e.g. address format or anonymous messages, aliases
H04L 65/401 - Support for services or applications wherein the services involve a main real-time session and one or more additional parallel real-time or time sensitive sessions, e.g. white board sharing or spawning of a subconference
H04L 67/1095 - Replication or mirroring of data, e.g. scheduling or transport for data synchronisation between network nodes
20.
SYSTEM AND METHOD FOR GENERATING A TAGGED COLUMN-ORIENTED DATA STRUCTURE
A system and method for generating tagged column-oriented data structures, including: generating a column-oriented data structure that comprises a plurality of columns, wherein each column comprises a plurality of cells that are associated with a single data type, wherein at least one of the plurality of columns is a tag type column; and inserting at least one tag into a first cell of the tag type column, where the first cell further associated with a first row of cells.
Systems, methods, and computer-readable media for performing dynamic ticket assignments based on continuously changing input and output parameters are disclosed. The systems and methods involve initially receiving a first plurality of ticket requests and receiving resource information about a plurality of available resources. During a first time window, disclosed embodiments determine a first plurality of preferred matches and assign the first plurality of ticket requests. Systems and methods subsequently receive a second plurality of ticket requests. During a second time window, disclosed embodiments determine a second plurality of preferred matches and assign the second plurality of ticket requests. Systems and methods receive updates of ticket factor information and resource information and update ticket requests and resource information. During a third time window, disclosed embodiments determine a third plurality of preferred matches and assign at least one of the first ticket requests, second ticket requests, or the updated ticket requests.
The invention relates to methods and systems for integrating generative artificial intelligence (AI) capabilities into Software as a Service (SaaS) platforms. It comprises maintaining AI agents with varying credentials, enabling their interaction with alphanumeric data in table structures, and implementing a hierarchical access control scheme. The system displays table structures, provides interfaces for user inputs, and allows AI agents to be added as platform users. The generative AI agents can analyze data, identify actions, and perform tasks autonomously. The invention also includes methods for proactive information gathering, interactive analysis of AI outputs, and management of AI resources as limited assets. This approach enhances SaaS functionality by enabling AI-driven task completion, data analysis, and decision-making while maintaining data security and user-specific access controls.
G06F 9/451 - Execution arrangements for user interfaces
G06F 18/21 - Design or setup of recognition systems or techniquesExtraction of features in feature spaceBlind source separation
G06N 3/042 - Knowledge-based neural networksLogical representations of neural networks
G06Q 50/00 - Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
Systems and methods for integrating generative artificial intelligence (AI) capabilities within Software as a Service (SaaS) platforms. One of the computer-implemented methods are for querying a generative AI model about structured data in a SaaS environment, enabling users to interact with and manipulate data through AI-assisted interfaces. One of the systems maintains a generative AI agent configured to interact with SaaS platform data as a virtual team member, capable of understanding context and nuances of project data. Also described are methods for color-context aware data analysis, generation of interactive elements in messaging sessions, and cross-application generative AI agent interactions triggered by user mentions. Also described is facilitating the creation of custom SaaS platform products by combining functionalities from existing products using generative AI. The systems and methods represent advancement in AI-driven SaaS customization and data analysis.
Systems and methods may include having an integrated unified filing engine. A system may include at least one processor configured to maintain at least one table containing a plurality of items and a plurality of asset designations, and to maintain at least one electronic whiteboard containing at least a subset of the plurality of asset designations. The processor may be further configured to maintain a data structure containing a plurality of links, wherein each link associates at least one of the subsets of asset designations with at least one location on the at least one electronic whiteboard, receive via a network access device, an activation of a particular link associated with a particular asset, alter a display of at least one electronic whiteboard containing an asset designation, and retrieving a presenting a corresponding asset in response to a received selection of a particular asset designation.
G06F 16/908 - Retrieval characterised by using metadata, e.g. metadata not derived from the content or metadata generated manually using metadata automatically derived from the content
09 - Scientific and electric apparatus and instruments
38 - Telecommunications services
42 - Scientific, technological and industrial services, research and design
Goods & Services
Computer software, namely, a full line of downloadable
computer software and recorded computer software platform
for work collaboration and work management, work
optimization, data storage, data sharing, data management,
data aggregation, and data visualization, business
productivity, business administration and management,
enterprise resource planning, employee efficiency, finance,
accounting, and payroll management, marketing, customer
relations management, customer service, information
technology management, ecommerce, content management,
knowledge management, human resources and workforce
management, inventory and resource management, hospitality,
training and courses management, online project management,
managing communications and data exchange between computers
and electronic devices, customer support management,
incident management, service level agreement (SLA)
configuration and management, customer service management,
help desk, and customer support, document management,
calendaring and scheduling, work collaboration and work
management using artificial intelligence technology,
artificial intelligence (AI) chatbots in the field of work
collaboration and work management, electronic spreadsheets,
predictive analytics, app software marketplace, integration
with third-party software, health and safety management,
logistics and transportation management, software and
applications development, software development tools,
conducting, planning and managing meetings, events, and
presentations, contract lifecycle management, emergency
response management, form creation and management,
collaborative whiteboards; downloadable computer software
for scanning, displaying, processing, measuring and output
of data on computer networks, on the internet and on mobile
terminals and devices in the field of marketing, sales,
services, business analytics, data analytics, machine
learning, artificial intelligence and business intelligence;
computer software that provides web-based access to
applications and services through a web operating system or
portal interface; computer software for database management,
data storage and backup, virtualization, networking,
collaboration, remote access, remote support, cloud
computing, data sharing, data security, access, transmission
of voice, data, images, audio, video, multimedia and
information, virtual computer systems and virtual computer
environments through cloud computing, creating searchable
databases of information and data; downloadable software
using artificial intelligence technology to provide
real-time customer service assistance using machine learning
guided process and automatic content generation; software in
the field of compilation, tracking, indexing, management,
analysis and display of business, data and key performance
indicators (KPI). Telecommunication and electronic communication services for
work collaboration and work management, service management,
customer support management and work collaboration;
providing access to online non-downloadable software for
real-time database synchronization, interaction, telephone
integration, voice, audio, visual images, video, data and
multimedia content by telecommunication; electronic
transmission of data and digital content; provision of email
communication services, including mass email communications,
distribution of customer satisfaction surveys, and social
media integration for service purposes (term considered too
vague by the International Bureau pursuant to Rule 13 (2)
(b) of the Regulations); telecommunication services for the
provision of voice calls, screen shares and live chat, and
the provision of multichannel support for customer service;
providing voice chat services; telecommunication services
for the provision of an artificial intelligent personal
digital assistant service; telecommunication services for
the provision of an artificial intelligent agent;
telecommunication services for the provision of artificial
intelligent personal digital assistant services personalized
for an enterprise. Providing temporary use of a full line of non-downloadable
software, Software as a Service (SaaS) services and Platform
as a Service (PaaS) services for work collaboration and work
management, work optimization, data storage, data sharing,
data management, data aggregation, and data visualization,
business productivity, business administration and
management, enterprise resource planning, employee
efficiency, finance, accounting, and payroll management,
marketing, customer relations management, customer service,
information technology management, ecommerce, content
management, human resources and workforce management,
inventory and resource management, hospitality, training and
courses management, online project management, managing
communications and data exchange between computers and
electronic devices, customer support management, incident
management, service level agreement (SLA) configuration and
management, customer service management, help desk, and
customer support, document management, calendaring and
scheduling, work collaboration and work management using
artificial intelligence technology, artificial intelligence
(AI) chatbots in the field of work collaboration and work
management, electronic spreadsheets, predictive analytics,
app software marketplace, integration with third-party
software, health and safely management, logistics and
transportation management, software and applications
development, software development tools, conducting,
planning and managing meetings, events, and presentations,
contract lifecycle management, emergency response
management, form creation and management, collaborative
whiteboards; providing temporary use of a non-downloadable
software, Software as a Service (SaaS) services and Platform
as a Service (PaaS) services for scanning, displaying,
processing, measuring and output of data on computer
networks, on the internet and on mobile terminals and
devices in the field of marketing, sales, services, business
analytics, data analytics, machine learning, artificial
intelligence and business intelligence; providing temporary
use of a non-downloadable computer software that provides
web-based access to applications and services through a web
operating system or portal interface; providing temporary
use of a non-downloadable computer software for database
management, data storage and backup, virtualization,
networking, collaboration, remote access, remote support,
cloud computing, data sharing, data security, access,
transmission of voice, data, images, audio, video,
multimedia and information, virtual computer systems and
virtual computer environments through cloud computing,
creating searchable databases of information and data;
providing temporary use of a non-downloadable software,
Software as a Service (SaaS) services and Platform as a
Service (PaaS) services using artificial intelligence
technology to provide real-time customer service assistance
using machine learning guided process and automatic content
generation; providing temporary use of a non-downloadable
software in the field of compilation, tracking, indexing,
management, analysis and display of business, data and key
performance indicators (KPI).
27.
Display screen or portion thereof with graphical user interface
09 - Scientific and electric apparatus and instruments
38 - Telecommunications services
42 - Scientific, technological and industrial services, research and design
Goods & Services
Computer software, namely, a full line of downloadable
computer software and recorded computer software platform
for work collaboration and work management, work
optimization, data storage, data sharing, data management,
data aggregation, and data visualization, business
productivity, business administration and management,
enterprise resource planning, employee efficiency, finance,
accounting, and payroll management, marketing, customer
relations management, customer service, information
technology management, ecommerce, content management,
knowledge management, human resources and workforce
management, inventory and resource management, hospitality,
training and courses management, online project management,
managing communications and data exchange between computers
and electronic devices, customer support management,
incident management, service level agreement (SLA)
configuration and management, customer service management,
help desk, and customer support, document management,
calendaring and scheduling, work collaboration and work
management using artificial intelligence technology,
artificial intelligence (AI) chatbots in the field of work
collaboration and work management, electronic spreadsheets,
predictive analytics, app software marketplace, integration
with third-party software, health and safety management,
logistics and transportation management, software and
applications development, software development tools,
conducting, planning and managing meetings, events, and
presentations, contract lifecycle management, emergency
response management, form creation and management,
collaborative whiteboards; downloadable computer software
for scanning, displaying, processing, measuring and output
of data on computer networks, on the internet, and on mobile
terminals and devices in the field of marketing, sales,
services, business analytics, data analytics, machine
learning, artificial intelligence and business intelligence;
computer software that provides web-based access to
applications and services through a web operating system or
portal interface; computer software for database management,
data storage and backup, virtualization, networking,
collaboration, remote access, remote support, cloud
computing, data sharing, data security, access, transmission
of voice, data, images, audio, video, multimedia and
information, virtual computer systems and virtual computer
environments through cloud computing, creating searchable
databases of information and data; downloadable software
using artificial intelligence technology to provide
real-time customer service assistance using machine learning
guided process and automatic content generation; software in
the field of compilation, tracking, indexing, management,
analysis and display of business, data and key performance
indicators (KPI). Telecommunication and electronic communication services for
work collaboration and work management, service management,
customer support management and work collaboration;
providing access to online non-downloadable software for
real-time database synchronization, interaction, telephone
integration, voice, audio, visual images, video, data and
multimedia content by telecommunication; electronic
transmission of data and digital content; provision of email
communication services, including mass email communications,
distribution of customer satisfaction surveys, and social
media integration for service purposes; telecommunication
services for the provision of voice calls, screen shares and
live chat, providing multichannel support for customer
service; providing voice chat services; telecommunications
services provided over a network by personal digital
assistants with artificial intelligence; telecommunication
services provided over a network by artificial intelligence
agents; providing user access to global computer networks
containing personal digital assistants with artificial
intelligence offering personalized services for enterprises;
providing access via data networks to chatbot software for
Internet access. Providing temporary use of a full line of non-downloadable
software, software as a service (SaaS) services and platform
as a service (PaaS) services for work collaboration and work
management, work optimization, data storage, data sharing,
data management, data aggregation, and data visualization,
business productivity, business administration and
management, enterprise resource planning, employee
efficiency, finance, accounting, and payroll management,
marketing, customer relations management, customer service,
information technology management, ecommerce, content
management, human resources and workforce management,
inventory and resource management, hospitality, training and
courses management, online project management, managing
communications and data exchange between computers and
electronic devices, customer support management, incident
management, service level agreement (SLA) configuration and
management, customer service management, help desk, and
customer support, document management, calendaring and
scheduling, work collaboration and work management using
artificial intelligence technology, artificial intelligence
(AI) chatbots in the field of work collaboration and work
management, electronic spreadsheets, predictive analytics,
app software marketplace, integration with third-party
software, health and safety management, logistics and
transportation management, software and applications
development, software development tools, conducting,
planning and managing meetings, events, and presentations,
contract lifecycle management, emergency response
management, form creation and management, collaborative
whiteboards; providing temporary use of a non-downloadable
software, software as a service (SaaS) services and platform
as a service (PaaS) services for scanning, displaying,
processing, measuring and output of data on computer
networks, on the internet, and on mobile terminals and
devices in the field of marketing, sales, services, business
analytics, data analytics, machine learning, artificial
intelligence and business intelligence; providing online
non-downloadable computer software that provides web-based
access to applications and services through a web operating
system or portal interface; providing online
non-downloadable computer software for database management,
data storage and backup, virtualization, networking,
collaboration, remote access, remote support, cloud
computing, data sharing, data security, access, transmission
of voice, data, images, audio, video, multimedia and
information, virtual computer systems and virtual computer
environments through cloud computing, creating searchable
databases of information and data; providing temporary use
of a non-downloadable software, software as a service (SaaS)
services and platform as a service (PaaS) services using
artificial intelligence technology to provide real-time
customer service assistance using machine learning guided
process and automatic content generation; providing online
non-downloadable software in the field of compilation,
tracking, indexing, management, analysis and display of
business, data and key performance indicators (KPI).
30.
DIGITAL PROCESSING SYSTEMS AND METHODS FOR MANAGING WORKFLOWS
Systems, methods, and computer-readable media for workflow management operations are disclosed. A template selection is received for a predefined workflow to be implemented in an existing user's account having at least one internal resource, and a selection of a set of resources is received from a plurality of resources to implement the functionality of the predefined workflow. The selected set includes at least one internal resource of the existing user's account and at least one external resource accessible via an API. A secure storage area is queried to determine that credentials are non-existent for the at least one external resource, an authentication flow is initiated with the at least one external resource to obtain a token from an external resource, and the token is received. The token is stored in the secure storage area, and a configuration of the predefined workflow initiates functionality of the predefined workflow.
G06F 21/30 - Authentication, i.e. establishing the identity or authorisation of security principals
31.
DIGITAL PROCESSING SYSTEMS AND METHODS FOR FACILITATING THE DEVELOPMENT AND IMPLEMENTATION OF APPLICATIONS IN CONJUNCTION WITH A SERVERLESS ENVIRONMENT
Systems, methods, and computer program products are disclosed for running applications in a serverless environment. Running applications in a serverless environment includes configuring a serverle96ss environment by integrating a set of rules into the serverless environment, the set of rules including at least one trigger and at least one trigger- responsive action for use in conjunction with a SaaS platform; obtaining a general address for the serverless environment; using the general address for conveying code to the configured serverless environment, for combination in an immutable manner with configuration information, thereby enabling formation of an immutable image, wherein the configuration information is adapted to invoke the at least one trigger, thereby initiating the at least one trigger-responsive action; and receiving a specific address in the serverless environment for reaching an actuated instance of the immutable image for incorporation with the SaaS platform.
Systems, methods, and computer-readable media are disclosed for providing a canvas for constructing a workflow having at least one block with Artificial Intelligence (AI) functionality. Operations include displaying a canvas for containing and interconnecting workflow blocks, and enabling placement of workflow blocks on the canvas. The workflow blocks include trigger blocks and action blocks. At least one of the at least one trigger block or the at least one action block is configurable to gain permissions to access a source of dynamic data, enabling placement of an AI block at a downstream location from the plurality of workflow blocks on the canvas. The AI block is enabled to access the source of dynamic data by virtue of the downstream location, and providing an output from the AI block. A prompt of the AI block includes data from the source of dynamic data.
Systems, methods, and computer-readable media for constructing nested workflows include a processor configured to display a canvas for enabling placement and interconnection of workflow blocks, and enable access to a workflow template. The workflow template includes ordered interconnected blocks agnostic to information the blocks are capable of processing. The processor is configured to enable access to a functionality description associated with the workflow template, enable inclusion of the workflow template downstream in a first workflow, enable permissions for blocks of the workflow template to access data associated with upstream workflow blocks of the first workflow in a same branch of the first workflow as the workflow template, enable inclusion of the workflow template downstream in a second workflow, and enable permissions for the blocks of the workflow template to access data associated with upstream workflow blocks of the second workflow in a same branch as the workflow template.
G06F 21/62 - Protecting access to data via a platform, e.g. using keys or access control rules
34.
DIGITAL PROCESSING SYSTEMS AND METHODS FOR FACILITATING THE DEVELOPMENT AND IMPLEMENTATION OF APPLICATIONS IN CONJUNCTION WITH A SERVERLESS ENVIRONMENT
Systems, methods, and computer program products are disclosed perform data access operations in association with a multi-tenant SaaS application within a Multi-tenant SaaS Platform. Code for a multi-tenant SaaS application includes a call to a token associated with retrieving tenant-specific data. A first request is received for first data access using a first token associated with a first tenant associated with a first storage location, the first request lacking an identification of the first storage location. Tenant-specific data associated with the first tenant is retrieved and provided to the multi-tenant SaaS application. A second request is received for second data access using a second token associated with a second storage location associated with a second tenant. The second token is mapped to the second storage location. The second tenant tenant-specific data is retrieved from the second storage location and provided to the multi-tenant SaaS application.
G06F 21/62 - Protecting access to data via a platform, e.g. using keys or access control rules
H04L 9/32 - Arrangements for secret or secure communicationsNetwork security protocols including means for verifying the identity or authority of a user of the system
35.
DIGITAL PROCESSING SYSTEMS AND METHODS FOR FACILITATING THE DEVELOPMENT AND IMPLEMENTATION OF APPLICATIONS IN CONJUNCTION WITH A SERVERLESS ENVIRONMENT
Systems, methods, and computer program products are disclosed for running applications in a serverless environment. Running applications in a serverless environment includes configuring a serverle96ss environment by integrating a set of rules into the serverless environment, the set of rules including at least one trigger and at least one trigger-responsive action for use in conjunction with a SaaS platform; obtaining a general address for the serverless environment; using the general address for conveying code to the configured serverless environment, for combination in an immutable manner with configuration information, thereby enabling formation of an immutable image, wherein the configuration information is adapted to invoke the at least one trigger, thereby initiating the at least one trigger-responsive action; and receiving a specific address in the serverless environment for reaching an actuated instance of the immutable image for incorporation with the SaaS platform.
Systems, methods, and computer-readable media for facilitating SaaS platform element interconnections include maintaining SaaS platform elements and maintaining a permissions manager associating the SaaS platform elements with entities. Each element is associated with an entity utilizing the SaaS platform, and the permissions manager associates a first entity with first and second SaaS platform elements. Operations further include generating a new workflow for the entity, including generating a first workflow block in the new workflow and associating it with a sub-element of the first SaaS platform element, generating a second workflow block in the new workflow and associating it with a sub-element of the second SaaS platform element, interconnecting the first and second workflow blocks, activating the new workflow, and preventing a second entity user from associating the first block with the first platform sub-element, from associating the second block with the second platform sub-element, or a combination thereof.
09 - Scientific and electric apparatus and instruments
38 - Telecommunications services
42 - Scientific, technological and industrial services, research and design
Goods & Services
Downloadable mobile application and downloadable desktop
software for work collaboration and work management,
customer relationship management (CRM), sales lifecycle,
data analytics, business intelligence, customer information,
customer engagement, customer experience design, and
performance management, creation of boards and customizable
dynamic databases in the field of sales, enabling
communication and collaboration between customers and work
users, for automatically generating actions in customer
relationship management (CRM) workflows, computer programs,
applications, websites and software, for sharing of data,
images and files between users for work collaboration and
management purposes, and for email generation, automation,
and distribution; downloadable mobile application and
downloadable desktop software in the nature of a mobile
application for real-time synchronization with computer
databases and full telephone capabilities integration;
downloadable computer software for application and software
integration, for use in data retrieval from different
databases and integration into actionable insights,
notifications, reporting, dashboard creation, dashboard
design dashboard management and for communicating, viewing,
creating and interacting with shareable data; recorded
computer software platform and downloadable computer
software platform featuring artificial intelligence
technology for work collaboration, work management and for
customer relationship management (CRM); chatbot software
using artificial intelligence technology for work
collaboration and work management. Telecommunication and electronic communication services for
work collaboration and work management, customer
relationship management (CRM), sales life cycle management,
and work collaboration; providing access to online
non-downloadable software for real-time database
synchronization, interaction, telephone integration, voice,
audio, visual images, video, data and multimedia content by
telecommunication; electronic transmission of data and
digital content; provision of email communication services,
including mass email communications, and social media
integration for customer relationship management (CRM);
providing voice chat services; access to user databases for
dashboard management (term considered too vague by the
International Bureau pursuant to Rule 13 (2) (b) of the
Regulations); offering online forums for communication and
information exchange in customer relationship management
(CRM), sales management, and work collaboration;
telecommunications services provided over a network by
personal digital assistants with artificial intelligence;
telecommunication services provided over a network by
artificial intelligence agents; providing user access to
global computer networks containing personal digital
assistants with artificial intelligence offering
personalized services for enterprises. Software as a service (SaaS) services featuring software for
work collaboration and work management, customer
relationship management (CRM), sales lifecycle, data
analytics, business intelligence, customer information,
customer engagement, customer experience design and
performance management, creation of customizable databases
in the field of sales activity, communication and
collaboration between customers and work users, for
automatically generating actions in customer relationship
management (CRM) workflows, computer programs, applications,
websites and software, for sharing of data, images and files
between users for work collaboration and management
purposes, and for streamlined communication, automated email
generation and distribution, including mass email
distribution; providing temporary use of on-line
non-downloadable software for use in customer relationship
management (CRM), communication and collaboration between
customers and work users and for sharing of data, images and
files between users for work collaboration and management
purposes; software as a service (SaaS) services featuring
software for use in creating text documents, tables for work
collaboration and management purposes, for use in data
retrieval from different databases and integration into
actionable insights, notifications, reporting, dashboard
creation, dashboard design and dashboard management;
software as a service (SaaS) services featuring software for
application and software integration; providing temporary
use of on-line non-downloadable software enabling automated
integration between different software applications;
application service provider featuring application
programming interface (API) software for enabling automated
integration of different software applications; platform as
a service (PaaS) featuring computer software platforms that
allow users to create an interactive marketplace of software
components and software integration and automation tools;
computer services, namely, creating an on-line virtual
environment enabling users to share and exchange software
component and software integration and automation tools;
software as a service (SaaS) services featuring software
using artificial intelligence technology for work
collaboration and work management, and for customer
relationship management (CRM); providing online
non-downloadable chatbot software using artificial
intelligence (AI) technology for work collaboration and work
management, customer service management, help desk, and
customer support.
38.
Digital processing systems and methods for improving dataset state determinations
Systems, methods, and computer-readable media for improving dataset state determinations using artificial intelligence (AI) are disclosed. Systems, methods, devices, and non-transitory computer-readable media may involve at least one processor configured to: access a data structure including a plurality of differing datasets, wherein each of the plurality of datasets is associated with a user-determined dataset status, and wherein the user-determined dataset status is selected from a plurality of dataset statuses; for each of the plurality of datasets: input the dataset into an AI agent configured to analyze the dataset to automatically determine an associated AI-determined dataset status; compare the user-determined dataset status with the AI-determined dataset status; and when the comparing results in a determination of a difference between the user-determined dataset status and the AI-determined dataset status, institute a remedial action.
G06Q 10/0637 - Strategic management or analysis, e.g. setting a goal or target of an organisationPlanning actions based on goalsAnalysis or evaluation of effectiveness of goals
G06F 3/0484 - Interaction techniques based on graphical user interfaces [GUI] for the control of specific functions or operations, e.g. selecting or manipulating an object, an image or a displayed text element, setting a parameter value or selecting a range
G06Q 10/0631 - Resource planning, allocation, distributing or scheduling for enterprises or organisations
Categorized display of discrete graphical elements associated with project-related data involving accessing a data structure including data on a plurality of differing projects, wherein each project has one of a plurality of project statuses; receiving a request for a status-level summarization of the plurality of projects; in response to the request for the status-level summarization, scanning the data structure; based on the scanning of the data structure, aggregating project status level categorization data associated with the plurality of projects, thereby defining a set of status groups; generating a plurality of interactive aggregate project graphics, each interactive aggregate project graphic including a plurality of interactive project elements, and each of the plurality of interactive aggregate project graphics being associated with a differing one of the status groups in the set; and displaying each of the interactive aggregate project graphics on a common display.
G06F 3/0484 - Interaction techniques based on graphical user interfaces [GUI] for the control of specific functions or operations, e.g. selecting or manipulating an object, an image or a displayed text element, setting a parameter value or selecting a range
09 - Scientific and electric apparatus and instruments
42 - Scientific, technological and industrial services, research and design
Goods & Services
Downloadable mobile application and downloadable desktop
software for project management, work collaboration and work
management, communication and collaboration between work
users, for automatically generating actions in workflows,
computer programs, applications, websites and software, for
creation of boards and customizable dynamic databases in the
field of work management and for sharing of data, images and
files between users for work collaboration and management
purposes; downloadable computer software for application and
software integration; downloadable mobile application and
downloadable desktop software for use in creating text
documents, data, and tables for work collaboration
management purposes; downloadable mobile application and
downloadable desktop software for use in data retrieval and
integration into actionable insights, notifications,
reporting, for dashboard creation, dashboard design;
downloadable software for use in dashboard management, and
for communicating, viewing, creating and interacting with
shareable data; recorded computer software platform and
downloadable computer software platform featuring artificial
intelligence technology for work collaboration and work
management; chatbot software using artificial intelligence
for work collaboration and work management. Software as a service (SaaS) services featuring software for
project management, work collaboration and work management,
communication and collaboration between work users, for
automatically generating actions in workflows, computer
programs, applications, websites and software, for creation
of boards and customizable dynamic databases in the field of
work management, and for sharing of data, images and files
between users for work collaboration and management
purposes; providing temporary use of on-line
non-downloadable software for use in project management,
communication and collaboration between work users and for
sharing of data, images and files between users for work
collaboration and management purposes; software as a service
(SaaS) services featuring software for application and
software integration; providing temporary use of on-line
non-downloadable software enabling automated integration
between different software applications; application service
provider featuring application programming interface (API)
software for enabling automated integration of different
software applications; platform as a service (PaaS)
featuring computer software platforms that allow users to
create an interactive marketplace of software components and
software integration and automation tools; computer
services, namely, creating an on-line virtual environment
for enabling users to share and exchange software component
and software integration and automation tools; providing a
non-downloadable software for use in creating text
documents, data, tables for work collaboration and
management purposes; providing non-downloadable software for
use in data retrieval and integration into actionable
insights, notifications, reporting, dashboard creation,
dashboard design, dashboard management and for
communicating, viewing, creating and interacting with
shareable data; software as a service (SaaS) services
featuring software using artificial intelligence technology
for work collaboration and work management; providing
non-downloadable chatbot software using artificial
intelligence (AI) for work collaboration and work
management.
41.
Digital processing systems and methods for enhanced data representation
Enhanced data representations involving accessing a data structure including items associated with a common objective, each including first and second alphanumeric values, receiving a trigger requesting that items be graphically grouped for visualizing progress toward the common objective, analyzing alphanumeric values to segment the items in partitioning groups, based on a first partitioning, identifying first visual characteristics for non-alphanumerically expressing the first alphanumeric values, based on a second partitioning, identifying second visual characteristics different from the first, for non-alphanumerically expressing the second alphanumeric values, generating tiles associated with the items, each of the tiles adopting a first and second visual characteristics, arranging the plurality of tiles in groupings based on at least one of the first visual characteristics or the second visual characteristics, and causing the groupings to be presented on a common display.
G06T 11/20 - Drawing from basic elements, e.g. lines or circles
G06F 3/0481 - Interaction techniques based on graphical user interfaces [GUI] based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
G06F 3/04817 - Interaction techniques based on graphical user interfaces [GUI] based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance using icons
G06F 3/04842 - Selection of displayed objects or displayed text elements
G06F 3/04845 - Interaction techniques based on graphical user interfaces [GUI] for the control of specific functions or operations, e.g. selecting or manipulating an object, an image or a displayed text element, setting a parameter value or selecting a range for image manipulation, e.g. dragging, rotation, expansion or change of colour
Exhibiting alphanumeric data as organized and segmented as graphical distinctions includes accessing a data structure including common objective items including a first and second characteristics, requesting that items from the data structure be graphically grouped for visualizing progress toward the common objective, analyzing the items to segment items in a first partitioning and a second partitioning, generating differently sized tiles associated with the items conveying magnitudes of the first and second characteristics, the second magnitude being greater than the first magnitude, wherein the second partitioning causes an organizational structure dividing tiles into distinct collections, wherein the tiles of the distinct collections visually differ based on the different sizes, and the distinct collections are presented on a common display.
Operations for arranging discrete graphical elements representing alphanumeric data in a non-alphanumeric manner include causing an arrangement of a plurality of tiles on a display, the tiles being associated with items associated with a common objective and including a first and second characteristics having first and alphanumeric values. Each tile adopts first and second visual characteristics, has a unique position within the initial arrangement, and the tiles visualize progress toward the common objective. Changes in the first or second alphanumeric values cause: re-sorting the tiles to an updated arrangement differing from the initial arrangement; a first visual change in the first visual characteristic or the second visual characteristic of the first tile; and a second visual change in the first visual characteristic or the second visual characteristic of a second tile.
G06T 11/20 - Drawing from basic elements, e.g. lines or circles
G06F 3/0481 - Interaction techniques based on graphical user interfaces [GUI] based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
G06F 3/04817 - Interaction techniques based on graphical user interfaces [GUI] based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance using icons
G06F 3/04842 - Selection of displayed objects or displayed text elements
G06F 3/04845 - Interaction techniques based on graphical user interfaces [GUI] for the control of specific functions or operations, e.g. selecting or manipulating an object, an image or a displayed text element, setting a parameter value or selecting a range for image manipulation, e.g. dragging, rotation, expansion or change of colour
Toggling between different arrangements of discrete graphical elements conveying representations of alphanumeric data in a non-alphanumeric manner includes: causing an initial arrangement of tiles on a display. The tiles are associated with items including first and second characteristics having first and second alphanumeric values, and each item is associated with a common objective. Each tile adopts first and second visual characteristics. The tiles are grouped based on the second visual characteristics, and are arranged to visualize progress toward the common objective. In response to a trigger, underlying first alphanumeric values of each item are aggregated on a grouping-by-grouping basis, and the groupings are merged into an associated merged tile expressing the second visual characteristic. The merged tiles have different sizes based on the aggregating of the underlying associated first alphanumeric values. The merged tiles are presented on the display by juxtaposing them using the second set of visual characteristics.
G06F 3/04845 - Interaction techniques based on graphical user interfaces [GUI] for the control of specific functions or operations, e.g. selecting or manipulating an object, an image or a displayed text element, setting a parameter value or selecting a range for image manipulation, e.g. dragging, rotation, expansion or change of colour
G06F 3/0481 - Interaction techniques based on graphical user interfaces [GUI] based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
G06F 3/04842 - Selection of displayed objects or displayed text elements
09 - Scientific and electric apparatus and instruments
38 - Telecommunications services
42 - Scientific, technological and industrial services, research and design
Goods & Services
Downloadable mobile application and downloadable desktop
software for work collaboration and work management, service
management, customer support management, incident
management, service level agreement (SLA) configuration and
management, creation of boards and customizable dynamic
databases in the field of work management, customer service,
for communication and collaboration between customers and
service agents including management of calls and screen
shares, automated customer satisfaction surveys,
multichannel support, inventory and order management,
communication history tracking and provision of help desk
services and customer support; computer programs,
applications, websites and software for automatically
generating actions in service management workflows, sharing
of data, images, and files between users for work
collaboration, service and support purposes, and for email
generation, automation, and distribution; downloadable
mobile application and downloadable desktop software in the
nature of a mobile application for real-time synchronization
with computer databases, automated ticket classification and
routing, knowledge base assistance, streamlined
communication via boards and automations, and email provider
integration; downloadable computer software for application
and software integration, for use in data retrieval from
different databases and integration into actionable
insights, notifications, reporting, dashboard creation,
dashboard design, dashboard management and for
communicating, viewing, creating and interacting with
shareable data; downloadable customer service computer
software for use in customer service management, help desk,
and customer support; downloadable chatbot software using
artificial intelligence (AI) technology for customer service
management, help desk, and customer support; recorded
computer software platform and downloadable computer
software platform featuring artificial intelligence
technology for work collaboration and work management;
chatbot software using artificial intelligence for work
collaboration and work management. Telecommunication and electronic communication services for
work collaboration and work management, service management,
customer support management and work collaboration;
providing access to online non-downloadable software for
real-time database synchronization, interaction, telephone
integration, voice, audio, visual images, video, data and
multimedia content by telecommunication; electronic
transmission of data and digital content; provision of email
communication services, including mass email communications,
distribution of customer satisfaction surveys, and social
media integration for service purposes; telecommunication
services for the provision of voice calls, screen shares and
live chat, providing multichannel support for customer
service; providing voice chat services; telecommunications
services provided over a network by personal digital
assistants with artificial intelligence; telecommunication
services provided over a network by artificial intelligence
agents; providing user access to global computer networks
containing personal digital assistants with artificial
intelligence offering personalized services for enterprises. Software as a service (SaaS) services featuring software for
work collaboration and work management, service management,
customer support management, incident management, service
level agreement (SLA) configuration and management,
inventory and order management, management of calls and
screen shares, creation of boards and customizable dynamic
databases in the field of work management, customer service,
automatic ticket classification, routing, multichannel
support, automated customer satisfaction surveys,
communication history tracking, provision of help desk
services and customer support, knowledge base assistance for
agents, and streamlined communication via boards,
automations, integration with third-party communication
providers, automated email generation and distribution,
including mass email distribution, data retrieval from
different databases and integration into actionable
insights, notifications, reporting, dashboard creation,
dashboard design, and dashboard management; providing
temporary use of online non-downloadable software and
applications for customer service management, including
management of calls and screen shares; providing an online,
non-downloadable web-based application for users to manage,
analyze and distribute customer service data, including mass
emails and CSAT surveys; software as a service (SaaS)
services featuring software using artificial intelligence
for work collaboration and work management and for customer
service management, help desk and customer support;
providing online non-downloadable chatbot software using
artificial intelligence (AI) technology for work
collaboration and work management, customer service
management, help desk, and customer support.
09 - Scientific and electric apparatus and instruments
42 - Scientific, technological and industrial services, research and design
Goods & Services
Downloadable mobile application and downloadable desktop
software for work collaboration and work management, for the
creation, editing, uploading, designing, modifying,
reproducing, transmitting, sharing and management of
collaborative virtual whiteboards for visualization,
ideation, discussion, planning, and organizing ideas,
workflows, processes, projects, files, voice, audio, visual
images, video, data and multimedia content; downloadable
mobile application and downloadable desktop software for
creating text, diagrams, matrices, boards, shapes, and
uploading images, comments, audiovisual content, files,
voice, audio, visual images, video, data and multimedia
content within a collaborative virtual whiteboard;
downloadable mobile application and downloadable desktop
software for real-time or asynchronous data modeling
collaboration, with the purpose of visualization,
presentation, and organization of personal and business
workflows, ideas, tasks, and projects; downloadable mobile
application and downloadable desktop software for online and
offline use of collaborative virtual whiteboards;
downloadable software for digital communication in
real-time, namely live video and audio communication with
multiple users from different locations in the context of a
collaborative digital whiteboard; downloadable software for
application and software integration, enabling automated
integration between different software applications;
recorded computer software platform and downloadable
computer software platform featuring artificial intelligence
technology for work collaboration and work management;
chatbot software using artificial intelligence technology
for work collaboration and work management. Software as a service (SaaS) services featuring software for
work collaboration and work management, creation, edition
and management of collaborative virtual whiteboards, for
visualization, ideation, discussion, planning and
organization of ideas, workflows, processes, projects,
files, data voice, audio, visual images, video and
multimedia content; software as a service (SaaS) services
featuring software for creation of text, diagrams, matrices,
boards, shapes and upload of images, comments and
audiovisual content, files, voice, audio, visual images,
video, data and multimedia content in the context of a
collaborative virtual whiteboard; software as a service
(SaaS) services featuring software for creation and
collaboration of data modeling in real time or
non-simultaneously with the purpose of visualization,
presentation, and organization of personal and business
workflows, ideas, tasks and projects; software as a service
(SaaS) services featuring online and offline use of
collaborative virtual whiteboards software; software as a
service (SaaS) services featuring software for digital
communication in real time, namely live video and audio
communication with multiple users from different locations
in the context of a collaborative digital whiteboard;
software as a service (SaaS) services featuring software for
application and software integration; providing temporary
use of on-line non-downloadable software enabling automated
integration between different software applications;
software as a service (SaaS) services featuring software
using artificial intelligence technology for work
collaboration and work management and for creation, edition,
and management of collaborative virtual whiteboards;
providing non-downloadable chatbot software using artificial
intelligence (AI) technology for work collaboration and work
management, and for creation, editing and management of
collaborative virtual whiteboards.
09 - Scientific and electric apparatus and instruments
38 - Telecommunications services
42 - Scientific, technological and industrial services, research and design
Goods & Services
Downloadable mobile application and downloadable desktop
software for the incorporation of artificial intelligence
technology in the context of work collaboration, work
management and productivity, customer relationship
management (CRM), service management, and software
development; software for application and software
integration; downloadable software enabling automated
integration between different software applications, all
featuring artificial intelligence technology; downloadable
software enabling artificial intelligence (AI) bots and
artificial intelligence (AI) agents for efficient
collaboration, management, and predictive analytics,
integrated interfaces for interaction with artificial
intelligence (AI) bots and agents; downloadable software
using artificial intelligence technology to provide work
collaboration and real-time customer service insights and
assistance using machine learning guided process and
automatic content generation; downloadable software
featuring the development and customization of artificial
intelligence agents for the purpose of work collaboration,
work management and productivity; downloadable software
using artificial intelligence technology for creating,
editing, organizing, sharing, communicating and interacting
with data in the context of work collaboration and work
management; recorded computer software platform and
downloadable computer software platform using artificial
intelligence technology enabling low-code development,
creating new apps, managing apps, publishing new app
versions, implementing webhooks, submitting apps to the
marketplace, analyzing marketplace sales and ratings data. Telecommunication and electronic communication services for
work collaboration and work management, customer
relationship management (CRM), sales life cycle management,
and work collaboration; providing access to online
non-downloadable software for real-time database
synchronization, interaction, telephone integration, voice,
audio, visual images, video, data and multimedia content by
telecommunication; electronic transmission of data and
digital content; provision of email communication services,
including mass email communications, and social media
integration for customer relationship management (CRM) and
service purposes, distribution of customer satisfaction
surveys; telecommunication services for the provision of
voice calls, screen shares and live chat, providing
multichannel support for customer service; providing voice
chat services; providing access to user databases for
dashboard management; offering online forums for
communication and information exchange in customer
relationship management (CRM), sales management, and work
collaboration; telecommunications services provided over a
network by personal digital assistants with artificial
intelligence; telecommunication services provided over a
network by artificial intelligence agents; providing user
access to global computer networks containing personal
digital assistants with artificial intelligence offering
personalized services for enterprises; providing
telecommunication tools enabling voice and speech
recognition and generation; providing telecommunication
tools for creating and generating images and videos based on
natural language prompts, visual prompts, text, speech,
images, and/or video; providing telecommunication tools for
image recognition, processing, analysis, and understanding,
and generation of text, audio, video, and/or voice in
response to user prompts; providing telecommunication tools
for the translation of text or speech from natural language
to software code; providing telecommunication tools for
multilingual speech recognition, translation, transcription,
generation and identification of tasks, scheduling, tracking
and fulfilling tasks and projects; providing artificial
intelligence based telecommunication tools for collaborative
work management and work collaboration platforms for
recognizing, creating, monitoring, analyzing, scheduling,
automating, tracking, performing, optimizing, updating,
assigning and executing tasks and workflows, based on
natural language, voice, visual prompts, text, speech,
images, video and other multimedia inputs. Software as a service (SaaS) services featuring software for
the incorporation of artificial intelligence in the fields
of work collaboration, work management and productivity,
customer relationship management (CRM), service management,
and software development; software as a service (SaaS)
services featuring software for application and software
integration; providing temporary use of online
non-downloadable software enabling automated integration
between different software applications, all featuring
artificial intelligence; providing temporary use of online
non-downloadable software enabling AI bots and AI agents for
efficient collaboration, management, and predictive
analytics, as well as integrated interfaces for interaction
with AI bots and agents software as a service featuring
software for using artificial intelligence to provide work
collaboration and real-time customer service insights and
assistance using machine learning guided process, automatic
content generation, data manipulation, tasks automation;
software as a service (SaaS) services featuring software for
the development and customization of artificial intelligence
agents for the purpose of work collaboration, work
management and productivity; software as a service (SaaS)
services featuring software for the incorporation of
artificial intelligence technology for creating, editing,
organizing, sharing, communicating, and interacting with
data in the context of work collaboration and work
management; software as a service (SaaS) services and
platform as a service (PaaS) services using artificial
intelligence technology enabling low-code development,
creating new apps, managing apps, publishing new app
versions, implementing webhooks, submitting apps to the
marketplace, analyzing marketplace sales and ratings data.
09 - Scientific and electric apparatus and instruments
42 - Scientific, technological and industrial services, research and design
Goods & Services
Downloadable mobile application and downloadable desktop
software for work collaboration and work management,
project, development and software management, for creation
of customizable workflows, sprints and databases in the
field of project and software management, communication and
collaboration between customers and work users, for
automatically generating actions in project and software
management workflows, computer programs, applications,
websites and software and for sharing of data, images and
files between users for work collaboration and management
purposes; downloadable mobile application and downloadable
desktop software for application and software integration,
for use in data tracking and data retrieval from different
databases and integration into actionable insights,
notifications, reporting, dashboard creation, dashboard
design, dashboard management and for communicating, viewing,
creating and interacting with shareable data; recorded
computer software platform and downloadable computer
software platform featuring artificial intelligence
technology for work collaboration and work management;
chatbot software using artificial intelligence for work
collaboration and work management. Software as a service (SaaS) services featuring software for
work collaboration and work management, project and software
management, for creation of customizable workflows, sprints
and databases in the field of project and software
management, communication and collaboration between
customers and work users, for automatically generating
actions in project and software management workflows,
computer programs, applications, websites and software and
for sharing of data, images and files between users for work
collaboration and management purposes; providing temporary
use of on-line non-downloadable software for use in project
and software management, communication and collaboration
between customers and work users and for sharing of data,
images and files between users for work collaboration and
software management purposes; software as a service (SaaS)
services featuring software for use in creating text
documents, tables for work collaboration and software
management purposes, for use in data tracking and data
retrieval from different databases and integration into
actionable insights, notifications, reporting, dashboard
creation, dashboard design and dashboard management;
software as a service (SaaS) services featuring software for
application and software integration; providing temporary
use of on-line non-downloadable software enabling automated
integration between different software applications;
application service provider featuring application
programming interface (API) software for enabling automated
integration of different software applications; platform as
a service (PaaS) featuring computer software platforms that
allow users to create an interactive marketplace of software
components and software integration and automation tools;
computer services, namely, creating an on-line virtual
environment for enabling users to share and exchange
software component and software integration and automation
tools; software as a service (SaaS) services featuring
software using artificial intelligence technology for work
collaboration and work management, and for project and
software management; providing non-downloadable chatbot
software using artificial intelligence (AI) technology for
work collaboration and work management, and for project and
software management.
09 - Scientific and electric apparatus and instruments
38 - Telecommunications services
42 - Scientific, technological and industrial services, research and design
Goods & Services
Downloadable computer software and downloadable software in the nature of a mobile applications for messaging and communication; Downloadable chat-based software and downloadable software in the nature of a mobile applications for communication and interaction with artificial intelligence agents; Downloadable computer software featuring artificial intelligence for natural language processing, content generation, and conversational interactions; Downloadable computer software using machine learning for processing and generating text, images, data, codes, audio, and video; Downloadable artificial intelligence chatbot software; Downloadable computer software for accessing and querying AI-powered databases; Software interfaces for AI-human interaction; Downloadable multi-modal AI software for processing various data formats; Downloadable software in the nature of mobile applications incorporating artificial intelligence models for text, files and data interaction, including summarization, analysis and content generation in the context of communication and collaboration; Downloadable computer software featuring artificial intelligence agents for the purpose of communication, work collaboration, management and productivity Telecommunications services, namely, providing user access to computer programmed in data networks, namely, online and mobile access to artificial intelligence chatbot platforms; Electronic transmission of user-generated content and artificial intelligence-generated text, data, codes, images, audio, and video via the Internet; Telecommunications services, namely, electronic transmission of messages, notifications, files, and multimedia content via the Internet and mobile networks; Providing online forums and chat rooms in virtual environments for real-time interaction between users and AI systems; Streaming of data related to artificial intelligence processing; Providing access to databases containing AI-generated content; Electronic messaging services featuring AI-assisted communication; data transmission and reception services via telecommunication means, namely, telecommunications services that enable users to transmit queries to and receive responses from artificial intelligence systems and sources Platform as a service (PaaS) services and Software as a service (SaaS) services featuring software artificial intelligence platforms for natural language processing and content generation; Providing temporary use of non-downloadable software for accessing AI chatbot services; Platform as a service (PaaS) services and Software as a service (SaaS) services featuring software for collaborative multi-user and multi-agent communication; Providing temporary use of non-downloadable software for digital messaging, file sharing, collaboration, and communication; Platform as a service (PaaS) services and Software as a service (SaaS) services featuring chat-based software for messaging and communication; Platform as a service (PaaS) services and Software as a service (SaaS) services featuring software using artificial intelligence for communication, work collaboration, and management; providing temporary use of non-downloadable chatbot software using artificial intelligence (AI) for communication, work collaboration and management; Services featuring providing temporary use of non-downloadable software for the incorporation of artificial intelligence for creating, editing, organizing, sharing, and interacting with text and data in the context of communication and collaboration; Platform as a service (PaaS) services and Software as a service (SaaS) services featuring software for application and software integration; Providing temporary use of online non-downloadable software enabling automated integration between different software applications; Platform as a service (PaaS) services and Software as a service (SaaS) services featuring software for reporting and performing analysis in the field of communication and collaboration; Cloud computing services featuring software for AI-assisted communication; Design and development of artificial intelligence chatbot platforms; Research and development of AI technologies for human-computer interaction; Platform as a service (PaaS) services and Software as a service (SaaS) services featuring AI tools for use in group communication and automated; providing temporary use of non-downloadable software, namely, software incorporating multiple integrated AI agents that participate in conversations, provide contextual answers, help manage conversations and tasks within chat conversations, create virtual communities, organize groups, participate in discussions, get feedback from peers, brainstorming, engage in social networking and business collaboration and communication
50.
Digital processing systems and methods for managing workflows
Systems, methods, and computer-readable media for expediting workflow construction and revision are disclosed. A canvas is displayed for containing workflow blocks of a workflow, enabling generation of the workflow blocks associated with data sources, and enabling, during generation of the workflow blocks, assignment of global variables to the workflow blocks. A global variable repository linked to the workflow is constructed that includes, for each of a plurality of global variables, a linkage field. The operations also include enabling construction of the workflow using the workflow blocks with the plurality of global variables defined in the global variable repository, wherein during a construction process, linkage fields are permitted to remain empty. Following construction of the workflow, data is received to fill the at least some empty linkage fields, where the empty linkage fields are mapped to the at least one of the plurality of data sources.
09 - Scientific and electric apparatus and instruments
42 - Scientific, technological and industrial services, research and design
Goods & Services
Downloadable mobile application and downloadable desktop
software for work collaboration and work management, for the
creation, design, editing, management, and online
publication of customizable electronic forms, surveys,
questionnaires, voice, audio, visual images, video, data and
multimedia content; downloadable software for embedding
secure and customized multi-step data collection forms on
websites; downloadable mobile application and downloadable
desktop software for the upload of files; downloadable
mobile application and downloadable desktop software for
data retrieval from electronic surveys, forms, and
questionnaires, integration into actionable insights, visual
charts, reports, analysis, boards, dashboards, and
notifications; downloadable software for automatically
generating actions in workflows, computer programs,
applications, websites, and software in the context of an
electronic form; downloadable mobile application and
downloadable desktop software for the creation, generation,
and processing of natural language queries using artificial
intelligence technology; recorded computer software platform
and downloadable computer software platform featuring
artificial intelligence technology for work collaboration
and work management; chatbot software using artificial
intelligence technology for work collaboration and work
management. Software as a service (SaaS) services featuring software for
work collaboration and work management, creation, design,
editing, management and online publication of customizable
electronic forms, surveys, questionnaires, voice, audio,
visual images, video, data and multimedia content; software
as a service (SaaS) services featuring software for creation
and embedding secure and customized multi-step data
collection forms on websites; software as a service (SaaS)
services featuring software for upload of files; software as
a service (SaaS) services featuring software for use in data
retrieval from electronic surveys, forms and questionnaires
and integration into actionable insights, visual charts,
reports, analysis, boards, dashboards and notifications;
software as a service (SaaS) services featuring software for
automatically generating actions in workflows, computer
programs, applications, websites and software in the context
of an electronic form; software as a service (SaaS) services
featuring software for creation, generation and processing
of natural language queries using artificial intelligence
software as a service (SaaS) services featuring software
using artificial intelligence for work collaboration and
work management and for creation, design, editing,
management, and publication of customizable electronic
forms; providing non-downloadable chatbot software using
artificial intelligence (AI) technology for work
collaboration and work management, and for creation, design,
editing, management, and publication of customizable
electronic forms.
52.
Digital processing systems and methods for managing workflows
Systems, methods, and computer-readable media for a workflow building module utilizing a canvas are disclosed. A configuration phase includes enabling workflow construction via selection of preconstructed workflow blocks interconnectable with logical connections, and enabling placement of a first workflow block on a canvas. The first workflow block has an input field having a static subfield, and a subfield URL for retrieving dynamic subfields. Upon placement of the first block on the canvas, the subfield URL is invoked to retrieve the dynamic subfields. Placement is enabled of a second workflow block on the canvas, in a same branch as the first workflow block. The second workflow block has an input field utilizing a subset of the dynamic subfields of the first workflow block. During a runtime phase, values of the subset of the dynamic subfields of the first workflow block are fetched and used as inputs for the second workflow block.
Systems and methods for building an application incorporating AI functionality include enabling access to a developer application framework associated with a SaaS platform, receiving application code for generating an application, and receiving a selection of an AI assistant add-on provided by the SaaS platform. A link is established between the selected AI assistant add-on and a SaaS platform element, permission is provided to access data from the at least one of the plurality of linked SaaS platform elements. Based on the permissions, data is transferred from the at least one of the plurality of linked SaaS platform elements, and AI integration code is received including at least one reference to the transferred data and at least one call to an AI agent. The application is published for selective use with SaaS platform elements and is configured to exchange data with the at least one of the plurality of SaaS platform elements.
Systems and methods are disclosed for selection operations for a plurality of distinct Artificial Intelligence (AI) agents. The operations comprise accessing an application that employs AI functionality, sending, via the application, a common prompt to a plurality of distinct AI agents, receiving from each of the plurality of distinct AI agents a response to the common prompt, comparing information associated with each of the received responses, and selecting at least one AI agent from the plurality of distinct AI agents based on the comparison.
Systems and methods for building an application incorporating Al functionality include enabling access to a developer application framework associated with a SaaS platform, receiving application code for generating an application, and receiving a selection of an Al assistant add-on provided by the SaaS platform. A link is established between the selected Al assistant add-on and a SaaS platform element, permission is provided to access data from the at least one of the plurality of linked SaaS platform elements. Based on the permissions, data is transferred from the at least one of the plurality of linked SaaS platform elements, and Al integration code is received including at least one reference to the transferred data and at least one call to an Al agent. The application is published for selective use with SaaS platform elements and is configured to exchange data with the at least one of the plurality of SaaS platform elements.
G06F 30/27 - Design optimisation, verification or simulation using machine learning, e.g. artificial intelligence, neural networks, support vector machines [SVM] or training a model
Systems and methods are disclosed for selection operations for improving quality of Artificial Intelligence responses. The operations include accessing an application that employs AI functionality, receiving from a user, via the application, a query for which a response is sought from an AI agent, analyzing the query for determining a context, based on the context, selecting a particular AI agent from a pool of a plurality of AI agents, to which the query should be sent for response, and directing the query to the selected AI agent.
The invention relates to methods and systems for integrating generative artificial intelligence (Al) capabilities into Software as a Service (SaaS) platforms. It comprises maintaining Al agents with varying credentials, enabling their interaction with alphanumeric data in table structures, and implementing a hierarchical access control scheme. The system displays table structures, provides interfaces for user inputs, and allows Al agents to be added as platform users. The generative Al agents can analyze data, identify actions, and perform tasks autonomously. The invention also includes methods for proactive information gathering, interactive analysis of Al outputs, and management of Al resources as limited assets. This approach enhances SaaS functionality by enabling Al-driven task completion, data analysis, and decision-making while maintaining data security and user-specific access controls.
An innovative system for integrating generative artificial intelligence (Al) capabilities within Software as a Service (SaaS) platforms. By leveraging advanced Al techniques, seamless data synchronization, intelligent task management, and predictive workflow optimization across multiple SaaS platforms are described. Key components include an Al-driven data synchronization system, an intelligent cross-platform task manager, and an adaptive user interface. The system also features a cross-departmental health monitoring and notification mechanism, alongside an intent¬ based interaction system. This solution enhances organizational efficiency, improves decision¬ making, and provides unprecedented levels of automation and insight in managing complex SaaS ecosystems.
Systems and methods for integrating generative artificial intelligence (Al) capabilities within Software as a Service (SaaS) platforms. One of the computer-implemented methods are for querying a generative Al model about structured data in a SaaS environment, enabling users to interact with and manipulate data through Al-assisted interfaces. One of the systems maintains a generative Al agent configured to interact with SaaS platform data as a virtual team member, capable of understanding context and nuances of project data. Also described are methods for color-context aware data analysis, generation of interactive elements in messaging sessions, and cross-application generative Al agent interactions triggered by user mentions. Also described is facilitating the creation of custom SaaS platform products by combining functionalities from existing products using generative AL The systems and methods represent advancement in AI-driven SaaS customization and data analysis.
G06F 3/0481 - Interaction techniques based on graphical user interfaces [GUI] based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
G06F 40/18 - Editing, e.g. inserting or deleting of tablesEditing, e.g. inserting or deleting using ruled lines of spreadsheets
Systems, methods, and computer-readable media for workflow management operations are disclosed. A template selection is received for a predefined workflow to be implemented in an existing user's account having at least one internal resource, and a selection of a set of resources is received from a plurality of resources to implement the functionality of the predefined workflow. The selected set includes at least one internal resource of the existing user's account and at least one external resource accessible via an API. A secure storage area is queried to determine that credentials are non-existent for the at least one external resource, an authentication flow is initiated with the at least one external resource to obtain a token from an external resource, and the token is received. The token is stored in the secure storage area, and a configuration of the predefined workflow initiates functionality of the predefined workflow.
Digital processing systems and methods for facilitating the development and implementation of applications in conjunction with a serverless environment
Systems, methods, and computer program products are disclosed for customized segmentation operations in a serverless environment. An intermediate platform receives a signal from an entity requesting application hosting for use with a SaaS platform. The signal conveys personalized configuration information and a unique identifier. The personalized configuration information is used to construct a metadata configuration file. A request is transmitted to the serverless environment for a segmented storage location and a request for a related signed URL containing permission for writing data. The metadata configuration file is sent to the segmented storage location. The signed URL is provided to the entity requesting application hosting for enabling secure transmission of a code to the segmented storage location directly by the entity requesting application hosting. The code is configured such that following receipt via the signed URL, the serverless environment establishes an immutable image from the code and the metadata configuration file.
09 - Scientific and electric apparatus and instruments
38 - Telecommunications services
42 - Scientific, technological and industrial services, research and design
Goods & Services
(1) Computer software, namely, a full line of downloadable computer software and recorded computer software platform for work collaboration and work management, work optimization, data storage, data sharing, data management, data aggregation, and data visualization, business productivity, business administration and management, enterprise resource planning, employee efficiency, finance, accounting, and payroll management, marketing, customer relations management, customer service, information technology management, ecommerce, content management, knowledge management, human resources and workforce management, inventory and resource management, hospitality, training and courses management, online project management, managing communications and data exchange between computers and electronic devices, customer support management, incident management, service level agreement (SLA) configuration and management, customer service management, help desk, and customer support, document management, calendaring and scheduling, work collaboration and work management using artificial intelligence technology, artificial intelligence (AI) chatbots in the field of work collaboration and work management, electronic spreadsheets, predictive analytics, app software marketplace, integration with third-party software, health and safety management, logistics and transportation management, software and applications development, software development tools, conducting, planning and managing meetings, events, and presentations, contract lifecycle management, emergency response management, form creation and management, collaborative whiteboards; downloadable computer software for scanning, displaying, processing, measuring and output of data on computer networks, on the internet, and on mobile terminals and devices in the field of marketing, sales, services, business analytics, data analytics, machine learning, artificial intelligence and business intelligence; computer software that provides web-based access to applications and services through a web operating system or portal interface; computer software for database management, data storage and backup, virtualization, networking, collaboration, remote access, remote support, cloud computing, data sharing, data security, access, transmission of voice, data, images, audio, video, multimedia and information, virtual computer systems and virtual computer environments through cloud computing, creating searchable databases of information and data; downloadable software using artificial intelligence technology to provide real-time customer service assistance using machine learning guided process and automatic content generation; software in the field of compilation, tracking, indexing, management, analysis and display of business, data and key performance indicators (KPI). (1) Telecommunication and electronic communication services for work collaboration and work management, service management, customer support management and work collaboration; providing access to online non-downloadable software for real-time database synchronization, interaction, telephone integration, voice, audio, visual images, video, data and multimedia content by telecommunication; electronic transmission of data and digital content; provision of email communication services, including mass email communications, distribution of customer satisfaction surveys, and social media integration for service purposes; telecommunication services for the provision of voice calls, screen shares and live chat, providing multichannel support for customer service; providing voice chat services; telecommunications services provided over a network by personal digital assistants with artificial intelligence; telecommunication services provided over a network by artificial intelligence agents; providing user access to global computer networks containing personal digital assistants with artificial intelligence offering personalized services for enterprises; providing access via data networks to chatbot software for Internet access.
(2) Providing temporary use of a full line of non-downloadable software, software as a service (SaaS) services and platform as a service (PaaS) services for work collaboration and work management, work optimization, data storage, data sharing, data management, data aggregation, and data visualization, business productivity, business administration and management, enterprise resource planning, employee efficiency, finance, accounting, and payroll management, marketing, customer relations management, customer service, information technology management, ecommerce, content management, human resources and workforce management, inventory and resource management, hospitality, training and courses management, online project management, managing communications and data exchange between computers and electronic devices, customer support management, incident management, service level agreement (SLA) configuration and management, customer service management, help desk, and customer support, document management, calendaring and scheduling, work collaboration and work management using artificial intelligence technology, artificial intelligence (AI) chatbots in the field of work collaboration and work management, electronic spreadsheets, predictive analytics, app software marketplace, integration with third-party software, health and safety management, logistics and transportation management, software and applications development, software development tools, conducting, planning and managing meetings, events, and presentations, contract lifecycle management, emergency response management, form creation and management, collaborative whiteboards; providing temporary use of a non-downloadable software, software as a service (SaaS) services and platform as a service (PaaS) services for scanning, displaying, processing, measuring and output of data on computer networks, on the internet, and on mobile terminals and devices in the field of marketing, sales, services, business analytics, data analytics, machine learning, artificial intelligence and business intelligence; providing online non-downloadable computer software that provides web-based access to applications and services through a web operating system or portal interface; providing online non-downloadable computer software for database management, data storage and backup, virtualization, networking, collaboration, remote access, remote support, cloud computing, data sharing, data security, access, transmission of voice, data, images, audio, video, multimedia and information, virtual computer systems and virtual computer environments through cloud computing, creating searchable databases of information and data; providing temporary use of a non-downloadable software, software as a service (SaaS) services and platform as a service (PaaS) services using artificial intelligence technology to provide real-time customer service assistance using machine learning guided process and automatic content generation; providing online non-downloadable software in the field of compilation, tracking, indexing, management, analysis and display of business, data and key performance indicators (KPI).
09 - Scientific and electric apparatus and instruments
38 - Telecommunications services
42 - Scientific, technological and industrial services, research and design
Goods & Services
(1) Computer software, namely, a full line of downloadable computer software and recorded computer software platform for work collaboration and work management, work optimization, data storage, data sharing, data management, data aggregation, and data visualization, business productivity, business administration and management, enterprise resource planning, employee efficiency, finance, accounting, and payroll management, marketing, customer relations management, customer service, information technology management, ecommerce, content management, knowledge management, human resources and workforce management, inventory and resource management, hospitality, training and courses management, online project management, managing communications and data exchange between computers and electronic devices, customer support management, incident management, service level agreement (SLA) configuration and management, customer service management, help desk, and customer support, document management, calendaring and scheduling, work collaboration and work management using artificial intelligence technology, artificial intelligence (AI) chatbots in the field of work collaboration and work management, electronic spreadsheets, predictive analytics, app software marketplace, integration with third-party software, health and safety management, logistics and transportation management, software and applications development, software development tools, conducting, planning and managing meetings, events, and presentations, contract lifecycle management, emergency response management, form creation and management, collaborative whiteboards; downloadable computer software for scanning, displaying, processing, measuring and output of data on computer networks, on the internet and on mobile terminals and devices in the field of marketing, sales, services, business analytics, data analytics, machine learning, artificial intelligence and business intelligence; computer software that provides web-based access to applications and services through a web operating system or portal interface; computer software for database management, data storage and backup, virtualization, networking, collaboration, remote access, remote support, cloud computing, data sharing, data security, access, transmission of voice, data, images, audio, video, multimedia and information, virtual computer systems and virtual computer environments through cloud computing, creating searchable databases of information and data; downloadable software using artificial intelligence technology to provide real-time customer service assistance using machine learning guided process and automatic content generation; software in the field of compilation, tracking, indexing, management, analysis and display of business, data and key performance indicators (KPI). (1) Telecommunication and electronic communication services for work collaboration and work management, service management, customer support management and work collaboration; providing access to online non-downloadable software for real-time database synchronization, interaction, telephone integration, voice, audio, visual images, video, data and multimedia content by telecommunication; electronic transmission of data and digital content; provision of email communication services, including mass email communications, distribution of customer satisfaction surveys, and social media integration for service purposes (term considered too vague by the International Bureau pursuant to Rule 13 (2) (b) of the Regulations); telecommunication services for the provision of voice calls, screen shares and live chat, and the provision of multichannel support for customer service; providing voice chat services; telecommunication services for the provision of an artificial intelligent personal digital assistant service; telecommunication services for the provision of an artificial intelligent agent; telecommunication services for the provision of artificial intelligent personal digital assistant services personalized for an enterprise.
(2) Providing temporary use of a full line of non-downloadable software, Software as a Service (SaaS) services and Platform as a Service (PaaS) services for work collaboration and work management, work optimization, data storage, data sharing, data management, data aggregation, and data visualization, business productivity, business administration and management, enterprise resource planning, employee efficiency, finance, accounting, and payroll management, marketing, customer relations management, customer service, information technology management, ecommerce, content management, human resources and workforce management, inventory and resource management, hospitality, training and courses management, online project management, managing communications and data exchange between computers and electronic devices, customer support management, incident management, service level agreement (SLA) configuration and management, customer service management, help desk, and customer support, document management, calendaring and scheduling, work collaboration and work management using artificial intelligence technology, artificial intelligence (AI) chatbots in the field of work collaboration and work management, electronic spreadsheets, predictive analytics, app software marketplace, integration with third-party software, health and safely management, logistics and transportation management, software and applications development, software development tools, conducting, planning and managing meetings, events, and presentations, contract lifecycle management, emergency response management, form creation and management, collaborative whiteboards; providing temporary use of a non-downloadable software, Software as a Service (SaaS) services and Platform as a Service (PaaS) services for scanning, displaying, processing, measuring and output of data on computer networks, on the internet and on mobile terminals and devices in the field of marketing, sales, services, business analytics, data analytics, machine learning, artificial intelligence and business intelligence; providing temporary use of a non-downloadable computer software that provides web-based access to applications and services through a web operating system or portal interface; providing temporary use of a non-downloadable computer software for database management, data storage and backup, virtualization, networking, collaboration, remote access, remote support, cloud computing, data sharing, data security, access, transmission of voice, data, images, audio, video, multimedia and information, virtual computer systems and virtual computer environments through cloud computing, creating searchable databases of information and data; providing temporary use of a non-downloadable software, Software as a Service (SaaS) services and Platform as a Service (PaaS) services using artificial intelligence technology to provide real-time customer service assistance using machine learning guided process and automatic content generation; providing temporary use of a non-downloadable software in the field of compilation, tracking, indexing, management, analysis and display of business, data and key performance indicators (KPI).
09 - Scientific and electric apparatus and instruments
38 - Telecommunications services
42 - Scientific, technological and industrial services, research and design
Goods & Services
(1) Downloadable mobile application and downloadable desktop software for the incorporation of artificial intelligence technology in the context of work collaboration, work management and productivity, customer relationship management (CRM), service management, and software development; software for application and software integration; downloadable software enabling automated integration between different software applications, all featuring artificial intelligence technology; downloadable software enabling artificial intelligence (AI) bots and artificial intelligence (AI) agents for efficient collaboration, management, and predictive analytics, integrated interfaces for interaction with artificial intelligence (AI) bots and agents; downloadable software using artificial intelligence technology to provide work collaboration and real-time customer service insights and assistance using machine learning guided process and automatic content generation; downloadable software featuring the development and customization of artificial intelligence agents for the purpose of work collaboration, work management and productivity; downloadable software using artificial intelligence technology for creating, editing, organizing, sharing, communicating and interacting with data in the context of work collaboration and work management; recorded computer software platform and downloadable computer software platform using artificial intelligence technology enabling low-code development, creating new apps, managing apps, publishing new app versions, implementing webhooks, submitting apps to the marketplace, analyzing marketplace sales and ratings data. (1) Telecommunication and electronic communication services for work collaboration and work management, customer relationship management (CRM), sales life cycle management, and work collaboration; providing access to online non-downloadable software for real-time database synchronization, interaction, telephone integration, voice, audio, visual images, video, data and multimedia content by telecommunication; electronic transmission of data and digital content; provision of email communication services, including mass email communications, and social media integration for customer relationship management (CRM) and service purposes, distribution of customer satisfaction surveys; telecommunication services for the provision of voice calls, screen shares and live chat, providing multichannel support for customer service; providing voice chat services; providing access to user databases for dashboard management; offering online forums for communication and information exchange in customer relationship management (CRM), sales management, and work collaboration; telecommunications services provided over a network by personal digital assistants with artificial intelligence; telecommunication services provided over a network by artificial intelligence agents; providing user access to global computer networks containing personal digital assistants with artificial intelligence offering personalized services for enterprises; providing telecommunication tools enabling voice and speech recognition and generation; providing telecommunication tools for creating and generating images and videos based on natural language prompts, visual prompts, text, speech, images, and/or video; providing telecommunication tools for image recognition, processing, analysis, and understanding, and generation of text, audio, video, and/or voice in response to user prompts; providing telecommunication tools for the translation of text or speech from natural language to software code; providing telecommunication tools for multilingual speech recognition, translation, transcription, generation and identification of tasks, scheduling, tracking and fulfilling tasks and projects; providing artificial intelligence based telecommunication tools for collaborative work management and work collaboration platforms for recognizing, creating, monitoring, analyzing, scheduling, automating, tracking, performing, optimizing, updating, assigning and executing tasks and workflows, based on natural language, voice, visual prompts, text, speech, images, video and other multimedia inputs.
(2) Software as a service (SaaS) services featuring software for the incorporation of artificial intelligence in the fields of work collaboration, work management and productivity, customer relationship management (CRM), service management, and software development; software as a service (SaaS) services featuring software for application and software integration; providing temporary use of online non-downloadable software enabling automated integration between different software applications, all featuring artificial intelligence; providing temporary use of online non-downloadable software enabling AI bots and AI agents for efficient collaboration, management, and predictive analytics, as well as integrated interfaces for interaction with AI bots and agents software as a service featuring software for using artificial intelligence to provide work collaboration and real-time customer service insights and assistance using machine learning guided process, automatic content generation, data manipulation, tasks automation; software as a service (SaaS) services featuring software for the development and customization of artificial intelligence agents for the purpose of work collaboration, work management and productivity; software as a service (SaaS) services featuring software for the incorporation of artificial intelligence technology for creating, editing, organizing, sharing, communicating, and interacting with data in the context of work collaboration and work management; software as a service (SaaS) services and platform as a service (PaaS) services using artificial intelligence technology enabling low-code development, creating new apps, managing apps, publishing new app versions, implementing webhooks, submitting apps to the marketplace, analyzing marketplace sales and ratings data.
09 - Scientific and electric apparatus and instruments
42 - Scientific, technological and industrial services, research and design
Goods & Services
(1) Downloadable mobile application and downloadable desktop software for work collaboration and work management, for the creation, editing, uploading, designing, modifying, reproducing, transmitting, sharing and management of collaborative virtual whiteboards for visualization, ideation, discussion, planning, and organizing ideas, workflows, processes, projects, files, voice, audio, visual images, video, data and multimedia content; downloadable mobile application and downloadable desktop software for creating text, diagrams, matrices, boards, shapes, and uploading images, comments, audiovisual content, files, voice, audio, visual images, video, data and multimedia content within a collaborative virtual whiteboard; downloadable mobile application and downloadable desktop software for real-time or asynchronous data modeling collaboration, with the purpose of visualization, presentation, and organization of personal and business workflows, ideas, tasks, and projects; downloadable mobile application and downloadable desktop software for online and offline use of collaborative virtual whiteboards; downloadable software for digital communication in real-time, namely live video and audio communication with multiple users from different locations in the context of a collaborative digital whiteboard; downloadable software for application and software integration, enabling automated integration between different software applications; recorded computer software platform and downloadable computer software platform featuring artificial intelligence technology for work collaboration and work management; chatbot software using artificial intelligence technology for work collaboration and work management. (1) Software as a service (SaaS) services featuring software for work collaboration and work management, creation, edition and management of collaborative virtual whiteboards, for visualization, ideation, discussion, planning and organization of ideas, workflows, processes, projects, files, data voice, audio, visual images, video and multimedia content; software as a service (SaaS) services featuring software for creation of text, diagrams, matrices, boards, shapes and upload of images, comments and audiovisual content, files, voice, audio, visual images, video, data and multimedia content in the context of a collaborative virtual whiteboard; software as a service (SaaS) services featuring software for creation and collaboration of data modeling in real time or non-simultaneously with the purpose of visualization, presentation, and organization of personal and business workflows, ideas, tasks and projects; software as a service (SaaS) services featuring online and offline use of collaborative virtual whiteboards software; software as a service (SaaS) services featuring software for digital communication in real time, namely live video and audio communication with multiple users from different locations in the context of a collaborative digital whiteboard; software as a service (SaaS) services featuring software for application and software integration; providing temporary use of on-line non-downloadable software enabling automated integration between different software applications; software as a service (SaaS) services featuring software using artificial intelligence technology for work collaboration and work management and for creation, edition, and management of collaborative virtual whiteboards; providing non-downloadable chatbot software using artificial intelligence (AI) technology for work collaboration and work management, and for creation, editing and management of collaborative virtual whiteboards.
09 - Scientific and electric apparatus and instruments
42 - Scientific, technological and industrial services, research and design
Goods & Services
(1) Downloadable mobile application and downloadable desktop software for work collaboration and work management, for the creation, design, editing, management, and online publication of customizable electronic forms, surveys, questionnaires, voice, audio, visual images, video, data and multimedia content; downloadable software for embedding secure and customized multi-step data collection forms on websites; downloadable mobile application and downloadable desktop software for the upload of files; downloadable mobile application and downloadable desktop software for data retrieval from electronic surveys, forms, and questionnaires, integration into actionable insights, visual charts, reports, analysis, boards, dashboards, and notifications; downloadable software for automatically generating actions in workflows, computer programs, applications, websites, and software in the context of an electronic form; downloadable mobile application and downloadable desktop software for the creation, generation, and processing of natural language queries using artificial intelligence technology; recorded computer software platform and downloadable computer software platform featuring artificial intelligence technology for work collaboration and work management; chatbot software using artificial intelligence technology for work collaboration and work management. (1) Software as a service (SaaS) services featuring software for work collaboration and work management, creation, design, editing, management and online publication of customizable electronic forms, surveys, questionnaires, voice, audio, visual images, video, data and multimedia content; software as a service (SaaS) services featuring software for creation and embedding secure and customized multi-step data collection forms on websites; software as a service (SaaS) services featuring software for upload of files; software as a service (SaaS) services featuring software for use in data retrieval from electronic surveys, forms and questionnaires and integration into actionable insights, visual charts, reports, analysis, boards, dashboards and notifications; software as a service (SaaS) services featuring software for automatically generating actions in workflows, computer programs, applications, websites and software in the context of an electronic form; software as a service (SaaS) services featuring software for creation, generation and processing of natural language queries using artificial intelligence software as a service (SaaS) services featuring software using artificial intelligence for work collaboration and work management and for creation, design, editing, management, and publication of customizable electronic forms; providing non-downloadable chatbot software using artificial intelligence (AI) technology for work collaboration and work management, and for creation, design, editing, management, and publication of customizable electronic forms.
09 - Scientific and electric apparatus and instruments
42 - Scientific, technological and industrial services, research and design
Goods & Services
Downloadable software in the nature of a mobile application and downloadable desktop software for work collaboration and work management, project, development and software management, for creation of customizable workflows, sprints and databases in the field of project and software management, communication and collaboration between customers and work users, for automatically generating actions in project and software management workflows, computer programs, applications, websites and software and for sharing of data, images and files between users for work collaboration and management purposes; downloadable software in the nature of a mobile application and downloadable desktop software for application and software integration, for use in data tracking and data retrieval from different databases and integration into actionable insights, notifications, reporting, dashboard creation, dashboard design, dashboard management and for communicating, viewing, creating and interacting with shareable data; recorded computer software platform and downloadable computer software platform featuring artificial intelligence technology for work collaboration and work management; downloadable chatbot software using artificial intelligence for work collaboration and work management Software as a service (SaaS) services featuring software for work collaboration and work management, project and software management, for creation of customizable workflows, sprints and databases in the field of project and software management, communication and collaboration between customers and work users, for automatically generating actions in project and software management workflows, computer programs, applications, websites and software and for sharing of data, images and files between users for work collaboration and management purposes; providing temporary use of on-line non-downloadable software for use in project and software management, communication and collaboration between customers and work users and for sharing of data, images and files between users for work collaboration and software management purposes; software as a service (SaaS) services featuring software for use in creating text documents, tables for work collaboration and software management purposes, for use in data tracking and data retrieval from different databases and integration into actionable insights, notifications, reporting, dashboard creation, dashboard design and dashboard management; software as a service (SaaS) services featuring software for application and software integration; providing temporary use of on-line non-downloadable software for enabling automated integration between different software applications; application service provider featuring application programming interface (API) software for enabling automated integration of different software applications; platform as a service (PaaS) featuring computer software platforms that allow users to create an interactive marketplace of software components and software integration and automation tools; computer services, namely, creating an on-line virtual environment for enabling users to share and exchange software component and software integration and automation tools; software as a service (SaaS) services featuring software using artificial intelligence technology for work collaboration and work management, and for project and software management; providing temporary use of online non-downloadable chatbot software using artificial intelligence (AI) technology for work collaboration and work management, and for project and software management
09 - Scientific and electric apparatus and instruments
38 - Telecommunications services
42 - Scientific, technological and industrial services, research and design
Goods & Services
Downloadable software in the nature of a mobile application and downloadable desktop software for work collaboration and work management, service management, customer support management, incident management, service level agreement configuration and management, creation of boards and customizable dynamic databases in the field of work management, customer service, for communication and collaboration between customers and service agents including management of calls and screen shares, automated customer satisfaction surveys, multichannel support, inventory and order management, communication history tracking and provision of help desk services and customer support; downloadable computer programs, downloadable software in the nature of mobile applications, and downloadable software for automatically generating actions in service management workflows, sharing of data, images, and files between users for work collaboration, service and support purposes, and for email generation, automation, and distribution provided via a website; downloadable software in the nature of a mobile application and downloadable desktop software in the nature of a mobile application for real-time synchronization with computer databases, automated ticket classification and routing, knowledge base assistance, streamlined communication via boards and automations, and email provider integration; downloadable computer software for application and software integration, for use in data retrieval from different databases and integration into actionable insights, notifications, reporting, dashboard creation, dashboard design, dashboard management and for communicating, viewing, creating and interacting with shareable data; downloadable customer service computer software for use in customer service management, help desk, and customer support; downloadable chatbot software using artificial intelligence (AI) technology for customer service management, help desk, and customer support; recorded computer software platform and downloadable computer software platform featuring artificial intelligence technology for work collaboration and work management; downloadable chatbot software using artificial intelligence for work collaboration and work management Telecommunication services in the nature of telecommunication access services, providing e-mail notification alerts via the internet and electronic communication services in the nature of communication by electronic computer terminals, transmission of information by electronic communications networks for work collaboration and work management, service management, customer support management and work collaboration; providing internet access to online non-downloadable software for real-time database synchronization, interaction, telephone integration, voice, audio, visual images, video, data and multimedia content by telecommunication; electronic transmission of data and digital content in the nature of wireless transmission of data and multimedia content; provision of email communication services and mass email communications, distribution of customer satisfaction surveys, and social media integration messages in the nature of electronic transmission of messages for service purposes; telecommunication services for the provision of voice calls, screen shares and live chat, providing multichannel support for customer service in the nature of digital network telecommunications services; providing voice chat services; telecommunications services provided over a network by personal digital assistants with artificial intelligence in the nature of digital network telecommunications services; telecommunication services provided over a network by artificial intelligence agents in the nature of digital network telecommunications services; providing user access to global computer networks containing personal digital assistants with artificial intelligence offering personalized services for enterprises Software as a service (SaaS) services featuring software for work collaboration and work management, service management, customer support management, incident management, service level agreement configuration and management, inventory and order management, management of calls and screen shares, creation of boards and customizable dynamic databases in the field of work management, customer service, automatic ticket classification, routing, multichannel support, automated customer satisfaction surveys, communication history tracking, provision of help desk services and customer support, knowledge base assistance for agents, and streamlined communication via boards, automations, integration with third-party communication providers, automated email generation and distribution, including mass email distribution, data retrieval from different databases and integration into actionable insights, notifications, reporting, dashboard creation, dashboard design, and dashboard management; providing temporary use of online non-downloadable software and applications for customer service management, including management of calls and screen shares; providing an online, non-downloadable internet based system application featuring technology enabling users to manage, analyze and distribute customer service data being mass emails and CSAT surveys; software as a service (SaaS) services featuring software using artificial intelligence for work collaboration and work management and for customer service management, help desk and customer support; providing online non-downloadable chatbot software using artificial intelligence technology for work collaboration and work management, customer service management, help desk, and customer support
09 - Scientific and electric apparatus and instruments
42 - Scientific, technological and industrial services, research and design
Goods & Services
Downloadable software in the nature of a mobile application and downloadable desktop computer software for work collaboration and work management, for the creation, editing, uploading, designing, modifying, reproducing, transmitting, sharing and management of collaborative virtual whiteboards for visualization, ideation, discussion, planning, and organizing ideas, workflows, processes, projects, files, voice, audio, visual images, video, data and multimedia content; downloadable software in the nature of a mobile application and downloadable desktop computer software for creating text, diagrams, matrices, boards, shapes, and uploading images, comments, audiovisual content, files, voice, audio, visual images, video, data and multimedia content within a collaborative virtual whiteboard; downloadable software in the nature of a mobile application and downloadable desktop computer software for real-time or asynchronous data modeling collaboration, with the purpose of visualization, presentation, and organization of personal and business workflows, ideas, tasks, and projects; downloadable software in the nature of a mobile application and downloadable desktop computer software for online and offline use of collaborative virtual whiteboards; downloadable software for digital communication in real-time being live video and audio communication with multiple users from different locations in the context of a collaborative digital whiteboard; downloadable software for application and software integration and enabling automated integration between different software applications; recorded computer software platform and downloadable computer software platform featuring artificial intelligence technology for work collaboration and work management; downloadable chatbot software using artificial intelligence technology for work collaboration and work management Software as a service (SaaS)services featuring software for work collaboration and work management, creation, edition and management of collaborative virtual whiteboards, for visualization, ideation, discussion, planning and organization of ideas, workflows, processes, projects, files, data voice, audio, visual images, video and multimedia content; software as a service (SaaS) services featuring software for creation of text, diagrams, matrices, boards, shapes and upload of images, comments and audiovisual content, files, voice, audio, visual images, video, data and multimedia content in the context of a collaborative virtual whiteboard; software as a service (SaaS) services featuring software for creation and collaboration of data modeling in real time or non-simultaneously with the purpose of visualization, presentation, and organization of personal and business workflows, ideas, tasks and projects; software as a service (SaaS) services featuring software for online and offline use of collaborative virtual whiteboards; software as a service (SaaS) services featuring software for digital communication in real time via live video and audio communication with multiple users from different locations in the context of a collaborative digital whiteboard; software as a service (SaaS) services featuring software for application and software integration; providing temporary use of on-line non-downloadable software for enabling automated integration between different software applications; software as a service (SaaS) services featuring software using artificial intelligence technology for work collaboration and work management and for creation, edition, and management of collaborative virtual whiteboards; providing temporary use of online non-downloadable chatbot software using artificial intelligence (AI) technology for work collaboration and work management, and for creation, editing and management of collaborative virtual whiteboards
09 - Scientific and electric apparatus and instruments
42 - Scientific, technological and industrial services, research and design
Goods & Services
Downloadable software in the nature of a mobile application and downloadable desktop computer software for project management, work collaboration and work management, communication and collaboration between work users, for automatically generating actions in workflows, computer programs, applications, websites and software, for creation of boards and customizable dynamic databases in the field of work management and for sharing of data, images and files between users for work collaboration and management purposes; downloadable computer software for application and software integration; downloadable software in the nature of a mobile application and downloadable desktop computer software for use in creating text documents, data, and tables for work collaboration management purposes; downloadable software in the nature of a mobile application and downloadable desktop computer software for use in data retrieval and integration into actionable insights, notifications, reporting, for dashboard creation, dashboard design; downloadable computer software for use in dashboard management, and for communicating, viewing, creating and interacting with shareable data; recorded computer software platform and downloadable computer software platform featuring artificial intelligence technology for work collaboration and work management; downloadable chatbot software using artificial intelligence for work collaboration and work management Software as a service (SaaS) services featuring software for project management, work collaboration and work management, communication and collaboration between work users, for automatically generating actions in workflows, computer programs, applications, websites and software, for creation of boards and customizable dynamic databases in the field of work management, and for sharing of data, images and files between users for work collaboration and management purposes; providing temporary use of on-line non-downloadable software for use in project management, communication and collaboration between work users and for sharing of data, images and files between users for work collaboration and management purposes; software as a service (SaaS) services featuring software for application and software integration; providing temporary use of on-line non-downloadable software enabling automated integration between different software applications; application service provider featuring application programming interface (API) software for enabling automated integration of different software applications; platform as a service (PaaS) featuring computer software platforms that allow users to create an interactive marketplace of software components and software integration and automation tools; computer services, namely, creating an on-line virtual environment for enabling users to share and exchange software component and software integration and automation tools; providing an online non-downloadable software for use in creating text documents, data, tables for work collaboration and management purposes; providing online non-downloadable software for use in data retrieval and integration into actionable insights, notifications, reporting, dashboard creation, dashboard design, dashboard management and for communicating, viewing, creating and interacting with shareable data; software as a service (SaaS) services featuring software using artificial intelligence technology for work collaboration and work management; providing temporary use of online non-downloadable chatbot software using artificial intelligence (AI) for work collaboration and work management
09 - Scientific and electric apparatus and instruments
38 - Telecommunications services
42 - Scientific, technological and industrial services, research and design
Goods & Services
Downloadable software in the nature of a mobile application and downloadable desktop computer software for work collaboration and work management, customer relationship management (CRM), sales lifecycle, data analytics, business intelligence, customer information, customer engagement, customer experience design, and performance management, creation of boards and customizable dynamic databases in the field of sales, enabling communication and collaboration between customers and work users, for automatically generating actions in customer relationship management (CRM) workflows, computer programs, applications, websites and software, for sharing of data, images and files between users for work collaboration and management purposes, and for email generation, automation, and distribution; downloadable mobile application and downloadable desktop software in the nature of downloadable software in the nature of a mobile application for real-time synchronization with computer databases and full telephone capabilities integration; downloadable computer software for application and software integration, for use in data retrieval from different databases and integration into actionable insights, notifications, reporting, dashboard creation, dashboard design dashboard management and for communicating, viewing, creating and interacting with shareable data; recorded computer software platform and downloadable computer software platform featuring artificial intelligence technology for work collaboration, work management and for customer relationship management (CRM); downloadable chatbot software using artificial intelligence technology for work collaboration and work management Telecommunication services in the nature of digital network telecommunications services and electronic communication services in the nature of electronic transmission of information stored in a database via interactively communicating computer system networks, in the field of customer relationship management (CRM) for work collaboration and work management, customer relationship management (CRM), sales life cycle management, and work collaboration; providing internet access to online non-downloadable software for real-time database synchronization, interaction, telephone integration, voice, audio, visual images, video, data and multimedia content by telecommunication; electronic transmission of data and digital content in the nature of wireless transmission of data in the field of work collaboration and work management and customer relationship management (CRM); provision of email communication services, including mass email communications, and social media integration emails in the nature of electronic transmission of email instant messaging communication for customer relationship management (CRM); providing voice chat services; Providing access to user databases for dashboard management in the field of work collaboration and work management and customer relationship management (CRM); offering online forums for communication and information exchange in customer relationship management (CRM), sales management, and work collaboration; telecommunications services provided over a network by personal digital assistants with artificial intelligence in the nature of digital network telecommunications services; telecommunication services provided over a network by artificial intelligence agents in the nature of a digital network telecommunications services; providing user access to global computer networks containing personal digital assistants with artificial intelligence offering personalized services for enterprises Software as a service (SaaS) services featuring software for work collaboration and work management, customer relationship management (CRM), sales lifecycle, data analytics, business intelligence, customer information, customer engagement, customer experience design and performance management, creation of customizable databases in the field of sales activity, communication and collaboration between customers and work users, for automatically generating actions in customer relationship management (CRM) workflows, computer programs, applications, websites and software, for sharing of data, images and files between users for work collaboration and management purposes, and for streamlined communication, automated email generation and distribution, with mass email distribution; providing temporary use of on-line non-downloadable software for use in customer relationship management (CRM), communication and collaboration between customers and work users and for sharing of data, images and files between users for work collaboration and management purposes; software as a service (SaaS) services featuring software for use in creating text documents, tables for work collaboration and management purposes, for use in data retrieval from different databases and integration into actionable insights, notifications, reporting, dashboard creation, dashboard design and dashboard management; software as a service (SaaS) services featuring software for application and software integration; providing temporary use of on-line non-downloadable software enabling automated integration between different software applications; application service provider featuring application programming interface (API) software for enabling automated integration of different software applications; platform as a service (PaaS) featuring computer software platforms that allow users to create an interactive marketplace of software components and software integration and automation tools; computer services, namely, creating an on-line virtual environment for enabling users to share and exchange software component and software integration and automation tools; software as a service (SaaS) services featuring software using artificial intelligence technology for work collaboration and work management, and for customer relationship management (CRM); providing online non-downloadable chatbot software using artificial intelligence (AI) technology for work collaboration and work management, customer service management, help desk, and customer support
09 - Scientific and electric apparatus and instruments
38 - Telecommunications services
42 - Scientific, technological and industrial services, research and design
Goods & Services
Computer software, namely, downloadable computer software and recorded computer software platform for work collaboration and work management, work optimization, data storage, data sharing, data management, data aggregation, and data visualization, business productivity, business administration and management, enterprise resource planning, employee efficiency, finance, accounting, and payroll management, marketing, customer relations management, customer service, information technology management, ecommerce, content management, knowledge management, human resources and workforce management, inventory and resource management, hospitality, training and courses management, online project management, managing communications and data exchange between computers and electronic devices, customer support management, incident management, service level agreement (SLA) configuration and management, customer service management, help desk, and customer support, document management, calendaring and scheduling, work collaboration and work management using artificial intelligence technology, artificial intelligence (AI) chatbots in the field of work collaboration and work management, electronic spreadsheets, predictive analytics, app software marketplace, integration with third-party software, health and safety management, logistics and transportation management, software and applications development, software development tools, conducting, planning and managing meetings, events, and presentations, contract lifecycle management, emergency response management, form creation and management, collaborative whiteboards; downloadable computer software for scanning, displaying, processing, measuring and output of data on computer networks, on the internet and on mobile terminals and devices in the field of marketing, sales, services, business analytics, data analytics, machine learning, artificial intelligence and business intelligence; downloadable computer software that provides web-based access to applications and services through a web operating system or portal interface; downloadable computer software for database management, data storage and backup, virtualization, networking, collaboration, remote access, remote support, cloud computing, data sharing, data security, access, transmission of voice, data, images, audio, video, multimedia and information, virtual computer systems and virtual computer environments through cloud computing, creating searchable databases of information and data; downloadable computer software using artificial intelligence technology to provide real-time customer service assistance using machine learning guided process and automatic content generation; downloadable computer software in the field of compilation, tracking, indexing, management, analysis and display of business, data and key performance indicators (KPI) Telecommunication and electronic communication services in the nature of digital network telecommunications services and electronic communication services in the nature of transmission of data and documents among users of computers for work collaboration and work management, service management, customer support management and work collaboration; electronic transmission of data and digital content in the nature of wireless transmission of data in the field of work collaboration and work management, service management and customer relationship management (CRM); provision of email communication services, namely mass email communications, distribution of customer satisfaction surveys, and social media integration emails in the nature of electronic transmission of email for service purposes telecommunication services for the provision of voice calls, screen shares and live chat, and the provision of multichannel support for customer service in the nature of digital network telecommunications services; providing voice chat services; telecommunication services for the provision of an artificial intelligent personal digital assistant service in the nature of digital network telecommunications services; telecommunication services for the provision of an artificial intelligent agent in the nature of digital network telecommunications services; telecommunication services for the provision of artificial intelligent personal digital assistant services personalized for an enterprise in the nature of digital network telecommunication services Software as a Service (SaaS) services and Platform as a Service (PaaS) services featuring temporary use of a non-downloadable software for work collaboration and work management, work optimization, data storage, data sharing, data management, data aggregation, and data visualization, business productivity, business administration and management, enterprise resource planning, employee efficiency, finance, accounting, and payroll management, marketing, customer relations management, customer service, information technology management, ecommerce, content management, human resources and workforce management, inventory and resource management, hospitality, training and courses management, online project management, managing communications and data exchange between computers and electronic devices, customer support management, incident management, service level agreement (SLA) configuration and management, customer service management, help desk, and customer support, document management, calendaring and scheduling, work collaboration and work management using artificial intelligence technology, artificial intelligence (AI) chatbots in the field of work collaboration and work management, electronic spreadsheets, predictive analytics, app software marketplace, integration with third-party software, health and safely management, logistics and transportation management, software and applications development, software development tools, conducting, planning and managing meetings, events, and presentations, contract lifecycle management, emergency response management, form creation and management, collaborative whiteboards; Software as a Service (SaaS) services and Platform as a Service (PaaS) services featuring temporary use of a non-downloadable software for scanning, displaying, processing, measuring and output of data on computer networks, on the internet and on mobile terminals and devices in the field of marketing, sales, services, business analytics, data analytics, machine learning, artificial intelligence and business intelligence; providing temporary use of a non-downloadable computer software that provides web-based access to applications and services through a web operating system or portal interface; providing temporary use of a non-downloadable computer software for database management, data storage and backup, virtualization, networking, collaboration, remote access, remote support, cloud computing, data sharing, data security, access, transmission of voice, data, images, audio, video, multimedia and information, virtual computer systems and virtual computer environments through cloud computing, creating searchable databases of information and data; Software as a Service (SaaS) services and Platform as a Service (PaaS) services featuring temporary use of a non-downloadable software using artificial intelligence technology to provide real-time customer service assistance using machine learning guided process and automatic content generation; providing temporary use of a non-downloadable software in the field of compilation, tracking, indexing, management, analysis and display of business, data and key performance indicators (KPI)
09 - Scientific and electric apparatus and instruments
42 - Scientific, technological and industrial services, research and design
Goods & Services
Downloadable software in the nature of a mobile application and downloadable desktop software for work collaboration and work management, for the creation, design, editing, management, and online publication of customizable electronic forms, surveys, questionnaires, voice, audio, visual images, video, data and multimedia content; downloadable software for embedding secure and customized multi-step data collection forms on websites; downloadable software in the nature of a mobile application and downloadable desktop software for the upload of files; downloadable software in the nature of a mobile application and downloadable desktop software for data retrieval from electronic surveys, forms, and questionnaires, integration into actionable insights, visual charts, reports, analysis, boards, dashboards, and notifications; downloadable software for automatically generating actions in workflows, computer programs, applications, websites, and software in the context of an electronic form; downloadable software in the nature of a mobile application and downloadable desktop software for the creation, generation, and processing of natural language queries using artificial intelligence technology; recorded computer software platform and downloadable computer software platform featuring artificial intelligence technology for work collaboration and work management; downloadable chatbot software using artificial intelligence technology for work collaboration and work management Software as a service (SaaS) services featuring software for work collaboration and work management, creation, design, editing, management and online publication of customizable electronic forms, surveys, questionnaires, voice, audio, visual images, video, data and multimedia content; software as a service (SaaS) services featuring software for creation and embedding secure and customized multi-step data collection forms on websites; software as a service (SaaS) services featuring software for the uploading of files; software as a service (SaaS) services featuring software for use in data retrieval from electronic surveys, forms and questionnaires and integration into actionable insights, visual charts, reports, analysis, boards, dashboards and notifications; software as a service (SaaS) services featuring software for automatically generating actions in workflows, computer programs, applications, websites and software in the context of an electronic form; software as a service (SaaS) services featuring software for creation, generation and processing of natural language queries using artificial intelligence; software as a service (SaaS) services featuring software using artificial intelligence for work collaboration and work management and for creation, design, editing, management, and publication of customizable electronic forms; providing temporary use of online non-downloadable chatbot software using artificial intelligence technology for work collaboration and work management, and for creation, design, editing, management, and publication of customizable electronic forms
09 - Scientific and electric apparatus and instruments
38 - Telecommunications services
42 - Scientific, technological and industrial services, research and design
Goods & Services
Downloadable software in the nature of a mobile application and downloadable desktop software for the incorporation of artificial intelligence technology in the context of work collaboration, work management and productivity, customer relationship management, service management, and software development; downloadable software for application and software integration; downloadable software for enabling automated integration between different software applications, all featuring artificial intelligence technology; downloadable software for enabling artificial intelligence (AI) bots and artificial intelligence (AI) agents for efficient collaboration, management, and predictive analytics, integrated interfaces for interaction with artificial intelligence (AI) bots and agents; downloadable software using artificial intelligence technology to provide work collaboration and real-time customer service insights and assistance using machine learning guided process and automatic content generation; downloadable software featuring the development and customization of artificial intelligence agents for the purpose of work collaboration, work management and productivity; downloadable software using artificial intelligence technology for creating, editing, organizing, sharing, communicating and interacting with data in the context of work collaboration and work management; recorded computer software platform and downloadable computer software platform using artificial intelligence technology enabling low-code development, creating new apps, managing apps, publishing new app versions, implementing webhooks, submitting apps to the marketplace, analyzing marketplace sales and ratings data Telecommunication services in the nature of telecommunication access services, providing e-mail notification alerts via the internet and electronic communication services in the nature of communication by electronic computer terminals, transmission of information by electronic communications networks for work collaboration and work management, customer relationship management, sales life cycle management, and work collaboration; providing internet access to online non-downloadable software for real-time database synchronization, interaction, telephone integration, voice, audio, visual images, video, data and multimedia content by telecommunication; electronic transmission of data and digital content in the nature of wireless transmission of data and multimedia content; provision of messages communication services, mass email communications, and social media integration messages in the nature of electronic transmission of messages for customer relationship management and service purposes, distribution of customer satisfaction surveys in the nature of electronic transmission of messages containing customer satisfaction surveys; telecommunication services for the provision of voice calls, screen shares and live chat, providing multichannel support for customer service in the nature of digital network telecommunications services; providing voice chat services; providing access to user databases for dashboard management; offering online forums for communication and information exchange in customer relationship management, sales management, and work collaboration; telecommunications services provided over a network by personal digital assistants with artificial intelligence in the nature of digital network telecommunications services; telecommunication services provided over a network by artificial intelligence agents in the nature of digital network telecommunications services; providing user access to global computer networks containing personal digital assistants with artificial intelligence offering personalized services for enterprises; providing telecommunication tools enabling voice and speech recognition and generation in the nature of rental of telecommunication equipment; providing telecommunication tools for creating and generating images and videos based on natural language prompts, visual prompts, text, speech, images, and/or video in the nature of rental of telecommunication equipment; providing telecommunication tools for image recognition, processing, analysis, and understanding, and generation of text, audio, video, and/or voice in response to user prompts in the nature of rental of telecommunication equipment; providing telecommunication tools for the translation of text or speech from natural language to software code in the nature of rental of telecommunication equipment; providing telecommunication tools for multilingual speech recognition, translation, transcription, generation and identification of tasks, scheduling, tracking and fulfilling tasks and projects in the nature of rental of telecommunication equipment; providing artificial intelligence based telecommunication tools in the nature of rental of telecommunication equipment for collaborative work management and work collaboration platforms for recognizing, creating, monitoring, analyzing, scheduling, automating, tracking, performing, optimizing, updating, assigning and executing tasks and workflows, based on natural language, voice, visual prompts, text, speech, images, video and other multimedia inputs Software as a service (SaaS) services featuring software for the incorporation of artificial intelligence in the fields of work collaboration, work management and productivity, customer relationship management (CRM), service management, and software development; software as a service (SaaS) services featuring software for application and software integration; providing temporary use of online non-downloadable software for enabling automated integration between different software applications, all featuring artificial intelligence; providing temporary use of online non-downloadable software enabling AI bots and AI agents for efficient collaboration, management, and predictive analytics, as well as integrated interfaces for interaction with AI bots and agents; software as a service (SaaS) services featuring software for using artificial intelligence to provide work collaboration and real-time customer service insights and assistance using machine learning guided process, automatic content generation, data manipulation, tasks automation; software as a service (SaaS) services featuring software for the development and customization of artificial intelligence agents for the purpose of work collaboration, work management and productivity; software as a service (SaaS) services featuring software for the incorporation of artificial intelligence technology for creating, editing, organizing, sharing, communicating, and interacting with data in the context of work collaboration and work management; software as a service (SaaS) services and platform as a service (PaaS) services featuring computer software for using artificial intelligence technology enabling low code development, creating new apps, managing apps, publishing new app versions, implementing webhooks, submitting apps to the marketplace, analyzing marketplace sales and ratings data
09 - Scientific and electric apparatus and instruments
38 - Telecommunications services
42 - Scientific, technological and industrial services, research and design
Goods & Services
Computer software, namely, a full line of downloadable computer software and recorded computer software platform for work collaboration and work management, work optimization, data storage, data sharing, data management, data aggregation, and data visualization, business productivity, business administration and management, enterprise resource planning, employee efficiency, finance, accounting, and payroll management, marketing, customer relations management, customer service, information technology management, ecommerce, content management, knowledge management, human resources and workforce management, inventory and resource management, hospitality, training and courses management, online project management, managing communications and data exchange between computers and electronic devices, customer support management, incident management, service level agreement configuration and management, customer service management, help desk, and customer support, document management, calendaring and scheduling, work collaboration and work management using artificial intelligence technology, operating artificial intelligence chatbots in the field of work collaboration and work management, electronic spreadsheets, predictive analytics, app software marketplace, integration with third-party software, health and safety management, logistics and transportation management, software and applications development, software development tools, conducting, planning and managing meetings, events, and presentations, contract lifecycle management, emergency response management, form creation and management, and collaborative whiteboards; downloadable computer software for scanning, displaying, processing, measuring and output of data on computer networks, on the internet, and on mobile terminals and devices in the field of marketing, sales, services, business analytics, data analytics, machine learning, artificial intelligence and business intelligence; downloadable computer software that provides web-based access to applications and services through a web operating system or portal interface; downloadable computer software for database management, data storage and backup, virtualization, networking, collaboration, remote access, remote support, cloud computing, data sharing, data security, access, transmission of voice, data, images, audio, video, multimedia and information, virtual computer systems and virtual computer environments through cloud computing, creating searchable databases of information and data; downloadable computer software using artificial intelligence technology to provide real-time customer service assistance using machine learning guided process and automatic content generation; downloadable computer software for work collaboration and work management in the field of compilation, tracking, indexing, management, analysis and display of business, data and key performance indicators Telecommunication services in the nature of telecommunication access services, providing e-mail notification alerts via the internet and electronic communication services in the nature of communication by electronic computer terminals, transmission of information by electronic communications networks for work collaboration and work management, service management, customer support management and work collaboration; providing internet access to online non-downloadable software for real-time database synchronization, interaction, telephone integration, voice, audio, visual images, video, data and multimedia content by telecommunication; electronic transmission of data and digital content in the nature of wireless transmission of data and multimedia content; provision of email communication services and mass email communications, distribution of customer satisfaction surveys messages, and social media integration messages for service purposes in the nature of providing electronic transmission of messages; telecommunication services for the provision of voice calls in the nature of wireless telephone services, screen shares in the nature of webcasts and live chat in the nature of instant messaging services for chat sessions, providing multichannel support in the nature of instant messaging services for chat sessions for customer service; providing voice chat services; telecommunications services provided over a network by personal digital assistants with artificial intelligence in the nature of digital network telecommunications services; telecommunication services provided over a network by artificial intelligence agents in the nature of digital network telecommunications services; providing user access to global computer networks containing personal digital assistants with artificial intelligence offering personalized services for enterprises; providing access via data networks to chatrooms with chatbot software for Internet access Providing temporary use of a full line of on-line non-downloadable software, platform as a service (PaaS) services and software as a service (SaaS) services featuring software for work collaboration and work management, work optimization, data storage, data sharing, data management, data aggregation, and data visualization, business productivity, business administration and management, enterprise resource planning, employee efficiency, finance, accounting, and payroll management, marketing, customer relations management, customer service, information technology management, ecommerce, content management, human resources and workforce management, inventory and resource management, hospitality, training and courses management, online project management, managing communications and data exchange between computers and electronic devices, customer support management, incident management, service level agreement configuration and management, customer service management, help desk, and customer support, document management, calendaring and scheduling, work collaboration and work management using artificial intelligence technology, operating artificial intelligence chatbots in the field of work collaboration and work management, electronic spreadsheets, predictive analytics, app software marketplace, integration with third-party software, health and safety management, logistics and transportation management, software and applications development, software development tools, conducting, planning and managing meetings, events, and presentations, contract lifecycle management, emergency response management, form creation and management, collaborative whiteboards; providing temporary use of an online non-downloadable software, platform as a service (PaaS) services and software as a service (SaaS) services featuring software for scanning, displaying, processing, measuring and output of data on computer networks, on the internet, and on mobile terminals and devices in the field of marketing, sales, services, business analytics, data analytics, machine learning, artificial intelligence and business intelligence; providing online non-downloadable computer software that provides web-based access to applications and services through a web operating system or portal interface; providing online non-downloadable computer software for database management, data storage and backup, virtualization, networking, collaboration, remote access, remote support, cloud computing, data sharing, data security, access, transmission of voice, data, images, audio, video, multimedia and information, virtual computer systems and virtual computer environments through cloud computing, creating searchable databases of information and data; providing temporary use of an online non-downloadable software, platform as a service (PaaS) services and software as a service (SaaS) services featuring software for using artificial intelligence technology to provide real-time customer service assistance using machine learning guided process and automatic content generation; providing online non-downloadable software for work collaboration and work management in the field of compilation, tracking, indexing, management, analysis and display of business, data and key performance indicators
76.
DIGITAL PROCESSING SYSTEMS AND METHODS FOR ENHANCED DATA REPRESENTATION
Enhanced data representations involving accessing a data structure including items associated with a common objective, each including first and second alphanumeric values, receiving a trigger requesting that items be graphically grouped for visualizing progress toward the common objective, analyzing alphanumeric values to segment the items in partitioning groups, based on a first partitioning, identifying first visual characteristics for non-alphanumerically expressing the first alphanumeric values, based on a second partitioning, identifying second visual characteristics different from the first, for non- alphanumerically expressing the second alphanumeric values, generating tiles associated with the items, each of the tiles adopting a first and second visual characteristics, arranging the plurality of tiles in groupings based on at least one of the first visual characteristics or the second visual characteristics, and causing the groupings to be presented on a common display.
Systems, methods, and computer-readable media for workflow construction operations include displaying a canvas for enabling placement and interconnection of workflow blocks with some of the workflow blocks being associated with data sources, enabling placement of a workflow block on the canvas and associating the at least one workflow block with at least one of the plurality of data sources, enabling placement of a switch block on the canvas at a downstream position of the workflow block and placement of a plurality of additional workflow blocks at locations downstream of the switch block and arranged in a plurality of alternative downstream branches. The switch block is configured to direct trigger action flow to the plurality of alternative downstream branches. The switch block is configured with a plurality of differing queries associated with the plurality of alternative downstream branches, at least one of the differing queries being associated with the data sources.
Systems, methods, and computer-readable media for automatically altering information within an electronic document based on an externally detected occurrence are disclosed. The systems and methods may involve accessing an electronic word processing document; displaying an interface presenting at least one tool for enabling an author of the electronic word processing document to define an electronic rule triggered by an external network-based occurrence; receiving, in association with the electronic rule, a conditional instruction to edit the electronic word processing document in response to the network-based occurrence; detecting the external network-based occurrence; and in response to the detection of the external network-based occurrence, implementing the conditional instruction and thereby automatically edit the electronic word processing document.
Digital processing systems and methods for facilitating the development and implementation of applications in conjunction with a serverless environment
Systems, methods, and computer program products allow usage of shared software resources. A first application to be run as a first image includes first code and first metadata information including a first set of functionalities, and first specific settings for a first set of functionalities. A mapping of the first set of functionalities to a first list of shared software resources enables the first application to accomplish the first set of functionalities. A second application to be run as a second image includes a second code and second metadata information including a second set of functionalities and second specific settings for a second set of functionalities. A mapping of the second set of functionalities to a second list of shared software resources enables the second application to accomplish the second set of functionalities. The first and second lists of shared software resources have at least one shared resource in common.
There are provided systems and methods comprising, for a user interface that comprises a plurality of interactive elements comprising a first interactive element and a second interactive element, executing: responsive to detecting valid user interaction with the first interactive element, triggering display of a visual representation on at least one of the first interactive element or the second interactive element, wherein the visual representation provides, to a user, indication of a location in the user interface of the second interactive element with which a user interaction is required, thereby providing feedback to the user while interacting with the user interface.
G06F 3/0484 - Interaction techniques based on graphical user interfaces [GUI] for the control of specific functions or operations, e.g. selecting or manipulating an object, an image or a displayed text element, setting a parameter value or selecting a range
G06F 3/04812 - Interaction techniques based on cursor appearance or behaviour, e.g. being affected by the presence of displayed objects
G06F 3/0482 - Interaction with lists of selectable items, e.g. menus
81.
Digital processing systems and methods for facilitating the development and implementation of applications in conjunction with a serverless environment
Systems, methods, and computer program products are disclosed perform data access operations in association with a multi-tenant SaaS application within a Multi-tenant SaaS Platform. Code for a multi-tenant SaaS application includes a call to a token associated with retrieving tenant-specific data. A first request is received for first data access using a first token associated with a first tenant associated with a first storage location, the first request lacking an identification of the first storage location. Tenant-specific data associated with the first tenant is retrieved and provided to the multi-tenant SaaS application. A second request is received for second data access using a second token associated with a second storage location associated with a second tenant. The second token is mapped to the second storage location. The second tenant tenant-specific data is retrieved from the second storage location and provided to the multi-tenant SaaS application.
G06F 21/62 - Protecting access to data via a platform, e.g. using keys or access control rules
H04L 9/32 - Arrangements for secret or secure communicationsNetwork security protocols including means for verifying the identity or authority of a user of the system
82.
Dynamically adjusting GUI elements to reflect user multi-selection
A method of adjusting elements of a GUI to reflect multi-selection of GUI items, comprising presenting a plurality of selectable GUI items each characterized by one or more unique attributes and one or more action GUI configured to initiate one or more actions adjusted according to a multi-selection of the selectable GUI items, analyzing user input to detect multiple indications gradually indicated by a user to select a group of selectable GUI items, responsive to detection of each of the indications, appending the unique attribute(s) of the respective selectable GUI item selected in the respective indication to the action GUI element(s) such that the action GUI element(s) is dynamically adjusted to aggregate the unique attribute(s) of all of the selectable GUI items of the group, and responsive to activation of the action GUI element(s), initiate the action(s) adjusted according to all of the selectable GUI items of the group.
G06F 3/0482 - Interaction with lists of selectable items, e.g. menus
G06F 3/04845 - Interaction techniques based on graphical user interfaces [GUI] for the control of specific functions or operations, e.g. selecting or manipulating an object, an image or a displayed text element, setting a parameter value or selecting a range for image manipulation, e.g. dragging, rotation, expansion or change of colour
There is provided method of centralized control of events corresponding with event messages, comprising: monitoring event messages from an event broker server of a distributed event streaming technology service monitoring a central event dataset storing event messages streamed over a network from processes implementing events for accessing the services, counting a number of event messages for combination(s) of event attribute(s) according to set(s)-of-rules, dynamically generating a lock that includes instructions for blocking event(s) that correspond with the event messages having the certain combination of event attributes(s) in response to the number reaching a threshold for a certain combination of event attribute(s), and dynamically providing the lock to each process that implements event(s) that correspond with event messages having the combination of event attribute(s), wherein each process is configured for implementing the lock for locally blocking the event(s) corresponding with the event messages having the certain combination of event attribute(s).
Systems, methods, and computer-readable media for presenting board graphics are disclosed. The systems and methods may involve receiving a request to present, on a display, a board having a plurality of document object models (DOMs) arranged in rows and columns. A canvas layer of the board may be generated, including a graphical representation of each of the plurality of DOMs. A library of locations on the canvas layer may be generated, storing an arrangement of the plurality of DOMs. Disclosed embodiments may present, on the display, a portion of the canvas layer, where the presented portion of the canvas layer is be determined by a size of the display. The graphical representation of each of the plurality of DOMs presented on the display may be transformed into a corresponding DOM of the plurality of DOMs.
G06F 3/04815 - Interaction with a metaphor-based environment or interaction object displayed as three-dimensional, e.g. changing the user viewpoint with respect to the environment or object
Disclosed herein is a system, comprising a distributed database comprising a plurality of partitions allocated in memory for storing a plurality of datasets. Wherein each dataset stored in the distributed database comprises at least a primary data portion stored in a respective primary partition of the plurality of partitions and at least zero additional data portions stored in respective secondary partitions of the plurality of partitions. Wherein each data portion of each dataset is mapped to a respective partition in which it is stored by a respective identifier. Wherein the primary data portion of each dataset comprises metadata stored in the primary partition, the metadata is indicative of the identifier of all additional data partitions of the respective dataset.
G06F 16/27 - Replication, distribution or synchronisation of data between databases or within a distributed database systemDistributed database system architectures therefor
Systems, methods, and computer-readable media for managing a plurality of sprints using a plurality of electronically linked boards are disclosed. A low-level board with rows and columns is generated, containing sprint-related function data associated with the plurality of sprints. At least one internal column and at least one external column are generated on the low- level board, for linking to an associated high-level board. Group-by controls are presented, and in response to activation of an internal control, rows on the low-level are organized board into first groups based on common internal column data. In response to activation of the external control, rows on the low-level board are reorganized into second groups by common external column data. Links to the at least one associated high-level board are accessed on the low-level board, and data from the at least one associated high-level board is extracted and imported onto the low-level board.
Systems, methods, and computer-readable media for performing dynamic ticket assignments based on continuously changing input and output parameters are disclosed. The systems and methods involve initially receiving a first plurality of ticket requests and receiving resource information about a plurality of available resources. During a first time window, disclosed embodiments determine a first plurality of preferred matches and assign the first plurality of ticket requests. Systems and methods subsequently receive a second plurality of ticket requests. During a second time window, disclosed embodiments determine a second plurality of preferred matches and assign the second plurality of ticket requests. Systems and methods receive updates of ticket factor information and resource information and update ticket requests and resource information. During a third time window, disclosed embodiments determine a third plurality of preferred matches and assign at least one of the first ticket requests, second ticket requests, or the updated ticket requests.
Systems, methods, and computer-readable media for presenting board graphics are disclosed. The systems and methods may involve receiving a request to present, on a display, a board having a plurality of document object models (DOMs) arranged in rows and columns. A canvas layer of the board may be generated, including a graphical representation of each of the plurality of DOMs. A library of locations on the canvas layer may be generated, storing an arrangement of the plurality of DOMs. Disclosed embodiments may present, on the display, a portion of the canvas layer, where the presented portion of the canvas layer is be determined by a size of the display. The graphical representation of each of the plurality of DOMs presented on the display may be transformed into a corresponding DOM of the plurality of DOMs.
G06F 3/04815 - Interaction with a metaphor-based environment or interaction object displayed as three-dimensional, e.g. changing the user viewpoint with respect to the environment or object
89.
Display screen or portion thereof with graphical user interface
Disclosed herein is a method of limiting concurrent updates in a database, comprising adapting each of plurality of computing devices executing one or more applications capable of updating data in one or more databases accessible by a plurality of applications to execute a DB update limiter. The DP update limiter is configured for each update access of the one or more applications to the database(s), identify a DB segment identifier of a destination segment of the database targeted by the respective update access, check an access counter associated with the identified DB segment identifier which is indicative of a number of update accesses currently in progress to the destination segment, enable the respective update access responsive to determining that the access counter is smaller than a certain threshold, and prevent the respective update access responsive to determining that the access counter equals the certain threshold.
There is provided method of centralized control of event messages for accessing services by processes that generate event messages, comprising: monitoring event messages from an event broker server of a distributed event streaming technology service monitoring a central event dataset storing the event messages streamed over a network from the processes for accessing the services, counting a number of event messages for combination(s) of event attribute(s) according to set(s)-of-rules, dynamically generating a lock that includes instructions for blocking the event messages having the certain combination of event attributes(s) in response to the number reaching a threshold for a certain combination of event attribute(s), and dynamically providing the lock to each process that generates event messages having the combination of event attribute(s), wherein each process is configured for implementing the lock for locally blocking the event messages having the certain combination of event attribute(s).
Systems, methods, and computer-readable media for constant file replacement operations in a bundle of executable files are disclosed. Systems and methods may involve receiving a plurality of files, reading contents of an impure file in the plurality of files, identifying a link between the impure file and at least one pure file in the plurality of files, and reading contents of the at least one pure file to determine exported values. The at least one pure file may lack side effects. The impure file may be traversed to determine at least one reference to the at least one pure file and ascertaining at least one exported value referenced by the at least one pure file. Systems and methods may involve replacing the at least one reference in the impure file with the ascertained at least one exported value and unlinking the at least one pure file from the impure file.
