CDW LLC

United States of America

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G06N 20/00 - Machine learning 28
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1.

Artificial Intelligence Based Technologies for Improving Patient Appointment Scheduling and Inventory Management

      
Application Number 19575454
Status Pending
Filing Date 2026-03-23
First Publication Date 2026-07-30
Owner CDW LLC (USA)
Inventor
  • Bleeker, Casey
  • Cartwright, Nathan A.

Abstract

Artificial intelligence (AI) based technologies for improving patient appointment scheduling and inventory management are disclosed herein. An example method includes receiving, at a server including a natural language processing (NLP) model, an appointment request from a user. The example method further includes initiating, based on the appointment request, a patient appointment data stream including verbal responses from the user regarding an appointment of the user. The example method further includes applying, while simultaneously receiving the patient appointment data stream, the NLP model to the verbal responses from the user to output (i) textual transcriptions and (ii) intent interpretations. The example method further includes querying a scheduling database to determine a matching appointment that satisfies a distance threshold, a date threshold, a service threshold, and an inventory threshold. The example method further includes causing a user device of the user to convey the matching appointment to the user.

IPC Classes  ?

  • G16H 40/20 - ICT specially adapted for the management or administration of healthcare resources or facilitiesICT specially adapted for the management or operation of medical equipment or devices for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
  • G06F 16/2455 - Query execution
  • G06F 40/30 - Semantic analysis
  • G06Q 10/1093 - Calendar-based scheduling for persons or groups
  • G10L 15/06 - Creation of reference templatesTraining of speech recognition systems, e.g. adaptation to the characteristics of the speaker's voice
  • G10L 15/18 - Speech classification or search using natural language modelling
  • G10L 15/22 - Procedures used during a speech recognition process, e.g. man-machine dialog
  • G10L 15/30 - Distributed recognition, e.g. in client-server systems, for mobile phones or network applications
  • H04M 1/656 - Recording arrangements for recording conversations

2.

METHODS AND SYSTEMS FOR ERROR DETECTION AND RESOLUTION USING LANGUAGE MODEL-GENERATED CONFIGURATION DATA

      
Application Number 19543833
Status Pending
Filing Date 2026-02-18
First Publication Date 2026-07-02
Owner CDW LLC (USA)
Inventor Gruber, Carl

Abstract

A computing system for automated error resolution includes a language model, processors, and memories to detect a failure state of a device, construct an electronic object corresponding to the failure state, determine and execute a fix for the failure state, determine that the device has transitioned to a different state. A method involves detecting a failure state of a device, constructing an electronic object of the failure state, determining and executing a fix for the failure state, determining that device has transitioned to a different state, updating the electronic object to reflect the different state. A non-transitory computer readable medium contains instructions for detecting a failure state of a device, constructing an electronic object of the failure state, determining and executing a fix for the failure state, determining that device has transitioned to a different state, updating the electronic object to reflect the different state..

IPC Classes  ?

  • H04L 41/069 - Management of faults, events, alarms or notifications using logs of notificationsPost-processing of notifications
  • G06F 16/34 - BrowsingVisualisation therefor

3.

ACCOUNT MANAGER VIRTUAL ASSISTANT USING MACHINE LEARNING TECHNIQUES

      
Application Number 19448009
Status Pending
Filing Date 2026-01-13
First Publication Date 2026-05-28
Owner CDW LLC (USA)
Inventor
  • He, Yuxi
  • Chen, Yuqing
  • Bhattacharya, Sunrito
  • Swaroop, Rajat
  • Tomezak, Gregory

Abstract

A computing system may normalize messages by parsing, extracting attachments, masking data, and storing queued records. A non-transitory computer-readable medium may store instructions that normalize messages by parsing, masking, and queueing. A computer-implemented method may normalize messages by parsing content, extracting records, rewriting links, and masking data.

IPC Classes  ?

4.

FLEXSERVICES

      
Serial Number 99766247
Status Pending
Filing Date 2026-04-15
Owner CDW LLC (USA)
NICE Classes  ? 35 - Advertising and business services

Goods & Services

Business consulting, management, and planning services in the field of professional services delivery, namely, managing and administering multiple professional services projects for others under a master services agreement; Business consulting services in the field of procurement efficiency, operational agility, and workforce resource allocation; Business consulting, management, and planning services in the field of coordination of third party professional services providers; Business assistance, advisory and consulting services in the field of budgeting, allocation, tracking, and reporting for multiple projects under a master services agreement; Preparing financial reports for others

5.

ONESIGN

      
Serial Number 99766236
Status Pending
Filing Date 2026-04-15
Owner CDW LLC (USA)
NICE Classes  ? 35 - Advertising and business services

Goods & Services

Business consulting, management, and planning services in the field of professional services delivery, namely, managing and administering multiple professional services projects for others under a master services agreement; Business consulting services in the field of procurement efficiency, operational agility, and workforce resource allocation; Business consulting, management, and planning services in the field of coordination of third party professional services providers; Business assistance, advisory and consulting services in the field of budgeting, allocation, tracking, and reporting for multiple projects under a master services agreement; Preparing financial reports for others

6.

FLEXBENCH

      
Serial Number 99766242
Status Pending
Filing Date 2026-04-15
Owner CDW LLC (USA)
NICE Classes  ? 35 - Advertising and business services

Goods & Services

Business consulting, management, and planning services in the field of professional services delivery, namely, managing and administering multiple professional services projects for others under a master services agreement; Business consulting services in the field of procurement efficiency, operational agility, and workforce resource allocation; Business consulting, management, and planning services in the field of coordination of third party professional services providers; Business assistance, advisory and consulting services in the field of budgeting, allocation, tracking, and reporting for multiple projects under a master services agreement; Preparing financial reports for others

7.

GENERATIVE RESPONSE MODEL UTILIZING RETRIEVAL AUGMENTED GENERATION AND RESTRICTIVE PROMPT ENGINEERING

      
Application Number US2025046323
Publication Number 2026/072358
Status In Force
Filing Date 2025-09-15
Publication Date 2026-04-02
Owner CDW LLC (USA)
Inventor
  • Jones, Justin
  • Batra, Anurag
  • Davidson, Michael, Andrew
  • Pazdan, Mark, J.

Abstract

A computer system for evaluating information technology (IT) documentation including machine learning models, vector databases, processors, and memories to generate responses for queries associated with one or more of: IT problems, IT solutions, or IT devices. A computer- implemented method involving receiving input data including one or more user queries; generating at least one prompt by interpolating the user queries into a template prompt; processing, via an embedding model, the prompt to generate a retrieval vector corresponding to the prompt; retrieving, by querying a vector database using the retrieval vector as an input parameter, one or more retrieval results; processing, using a trained language model, the prompt, the retrieval results and an assistant prompt including a set of assistant instructions for restricting the output of the trained language model; and displaying, via a graphical user interface, one or more responses corresponding to the user queries from the trained language model.

IPC Classes  ?

8.

DEVICECYCLE

      
Serial Number 99728423
Status Pending
Filing Date 2026-03-27
Owner CDW LLC (USA)
NICE Classes  ?
  • 36 - Financial, insurance and real estate services
  • 37 - Construction and mining; installation and repair services
  • 42 - Scientific, technological and industrial services, research and design

Goods & Services

providing accidental damage protection warranties for computers and tablets Installation, maintenance and repair of computer hardware and peripherals computer hardware and software configuration services; Maintenance of computer software

9.

CDW DEVICECYCLE

      
Serial Number 99728419
Status Pending
Filing Date 2026-03-27
Owner CDW LLC (USA)
NICE Classes  ?
  • 36 - Financial, insurance and real estate services
  • 37 - Construction and mining; installation and repair services
  • 42 - Scientific, technological and industrial services, research and design

Goods & Services

providing accidental damage protection warranties for computers and tablets Installation, maintenance and repair of computer hardware and peripherals computer hardware and software configuration services; Maintenance of computer software

10.

GENERATIVE RESPONSE MODEL UTILIZING RETRIEVAL AUGMENTED GENERATION AND RESTRICTIVE PROMPT ENGINEERING

      
Application Number 18894171
Status Pending
Filing Date 2024-09-24
First Publication Date 2026-03-26
Owner CDW LLC (USA)
Inventor
  • Jones, Justin
  • Batra, Anurag
  • Davidson, Michael Andrew
  • Pazdan, Mark J.

Abstract

A computer system for evaluating information technology (IT) documentation including machine learning models, vector databases, processors, and memories to generate responses for queries associated with one or more of: IT problems, IT solutions, or IT devices. A computer-implemented method involving receiving input data including one or more user queries; generating at least one prompt by interpolating the user queries into a template prompt; processing, via an embedding model, the prompt to generate a retrieval vector corresponding to the prompt; retrieving, by querying a vector database using the retrieval vector as an input parameter, one or more retrieval results; processing, using a trained language model, the prompt, the retrieval results and an assistant prompt including a set of assistant instructions for restricting the output of the trained language model; and displaying, via a graphical user interface, one or more responses corresponding to the user queries from the trained language model.

IPC Classes  ?

11.

LANGUAGE MODEL TRANSFORMER FOR CROSS-PLATFORM CONFIGURATION AND SCRIPT CONVERSION

      
Application Number 18817179
Status Pending
Filing Date 2024-08-27
First Publication Date 2026-03-05
Owner CDW LLC (USA)
Inventor Gruber, Carl

Abstract

A computing system and method are disclosed for converting network configurations across different platforms using a language model. This system preprocesses a source network configuration from a first network platform, generates a prompt based on the preprocessed source network configuration and additional network data for input to the language model. In response to the prompt, the language model converts the source network configuration into a target network configuration for a second platform, ensuring that common configuration elements are preserved while unsupported protocols are adapted to supported alternatives on the second network platform. The system outputs the converted configuration, facilitating seamless network migration with minimal, or no, manual intervention. Additional features include the ability to receive and process active device states and network diagrams, suggesting alternative solutions for unsupported protocols, validating the target configuration against the second platform's specifications, and interacting with users to refine the conversion based on their input.

IPC Classes  ?

  • H04L 41/084 - Configuration by using pre-existing information, e.g. using templates or copying from other elements
  • H04L 41/0869 - Validating the configuration within one network element

12.

LANGUAGE MODEL TRANSFORMER FOR CROSS-PLATFORM CONFIGURATION AND SCRIPT CONVERSION

      
Application Number US2025043315
Publication Number 2026/050142
Status In Force
Filing Date 2025-08-25
Publication Date 2026-03-05
Owner CDW LLC (USA)
Inventor Gruber, Carl

Abstract

A computing system and method are disclosed for converting network configurations across different platforms using a language model. This system preprocesses a source network configuration from a first network platform, generates a prompt based on the preprocessed source network configuration and additional network data for input to the language model. In response to the prompt, the language model converts the source network configuration into a target network configuration for a second platform, ensuring that common configuration elements are preserved while unsupported protocols are adapted to supported alternatives on the second network platform. The system outputs the converted configuration, facilitating seamless network migration with minimal, or no, manual intervention. Additional features include the ability to receive and process active device states and network diagrams, suggesting alternative solutions for unsupported protocols, validating the target configuration against the second platform's specifications, and interacting with users to refine the conversion based on their input.

IPC Classes  ?

  • H04L 41/0226 - Mapping or translating multiple network management protocols
  • H04L 41/084 - Configuration by using pre-existing information, e.g. using templates or copying from other elements
  • H04L 41/16 - Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks using machine learning or artificial intelligence

13.

Techniques for Improving the Security, Reliability, and Performance of Monitoring Systems

      
Application Number 18810467
Status Pending
Filing Date 2024-08-20
First Publication Date 2026-02-26
Owner CDW LLC (USA)
Inventor
  • Holston, Frederick
  • Peacock, Joshua
  • Smith, Cory

Abstract

Techniques for improving data reliability, security, and monitoring performance are disclosed herein. An example device includes a networking interface providing access to (i) a centralized record including entity data and (ii) sensors configured to sense phenomena associated with the entity; processors; and memories communicatively coupled with the networking interface. The sensors and processors store (i) a local record of cached data and (ii) computer-executable instructions thereon that, when executed, cause the device to: receive a set of measurements of the one or more phenomena sensed by the one or more sensors, determine an event corresponding to the entity based on the set of measurements, update the centralized record with event data associated with the event, and cache at least a portion of the event data in the local record.

IPC Classes  ?

  • H04L 41/0604 - Management of faults, events, alarms or notifications using filtering, e.g. reduction of information by using priority, element types, position or time
  • H04L 41/16 - Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks using machine learning or artificial intelligence
  • H04L 67/12 - Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks

14.

TECHNIQUES FOR IMPROVING THE SECURITY, RELIABILITY, AND PERFORMANCE OF MONITORING SYSTEMS

      
Application Number US2025042565
Publication Number 2026/043874
Status In Force
Filing Date 2025-08-19
Publication Date 2026-02-26
Owner CDW LLC (USA)
Inventor
  • Holston, Frederick
  • Feacock, Joshua
  • Smith, Cory

Abstract

Techniques for improving data reliability, security, and monitoring performance arc disclosed herein. An example device includes a networking interface providing access to (i) a centralized record including entity data and (ii) sensors configured to sense phenomena associated with the entity; processors; and memories communicatively coupled with the networking interface. The sensors and processors store (i) a local record of cached data and (ii) computer-executable instructions thereon that, when executed, cause the device to: receive a set of measurements of the one or more phenomena sensed by the one or more sensors, determine an event corresponding to the entity based on the set of measurements, update the centralized record with event data associated with the event, and cache at least a portion of the event data in the local record.

IPC Classes  ?

  • G16H 10/60 - ICT specially adapted for the handling or processing of patient-related medical or healthcare data for patient-specific data, e.g. for electronic patient records
  • G16H 40/67 - ICT specially adapted for the management or administration of healthcare resources or facilitiesICT specially adapted for the management or operation of medical equipment or devices for the operation of medical equipment or devices for remote operation

15.

Universal network language model with API interface for cross-platform support and log summarization

      
Application Number 18771762
Grant Number 12574284
Status In Force
Filing Date 2024-07-12
First Publication Date 2026-01-15
Grant Date 2026-03-10
Owner CDW LLC (USA)
Inventor Gruber, Carl

Abstract

A computing system for cross-platform support and log summarization includes a language model, APIs, processors, and memories to generate queries and troubleshooting steps from log files and IR system results. A method involves obtaining log files, generating IR system queries, and creating troubleshooting steps using a language model. A non-transitory computer readable medium contains instructions for obtaining log files, generating queries, and creating troubleshooting steps based on log files and IR results.

IPC Classes  ?

  • H04L 41/069 - Management of faults, events, alarms or notifications using logs of notificationsPost-processing of notifications
  • G06F 16/34 - BrowsingVisualisation therefor

16.

UNIVERSAL NETWORK LANGUAGE MODEL WITH API INTERFACE FOR CROSS-PLATFORM SUPPORT AND LOG SUMMARIZATION

      
Application Number US2025037220
Publication Number 2026/015768
Status In Force
Filing Date 2025-07-11
Publication Date 2026-01-15
Owner CDW LLC (USA)
Inventor Gruber, Carl

Abstract

A computing system for cross-platform support and log summarization includes a language model, APIs, processors, and memories to generate queries and troubleshooting steps from log files and IR system results. A method involves obtaining log files, generating IR system queries, and creating troubleshooting steps using a language model. A non-transitory computer readable medium contains instructions for obtaining log files, generating queries, and creating troubleshooting steps based on log files and IR results.

IPC Classes  ?

  • H04L 41/069 - Management of faults, events, alarms or notifications using logs of notificationsPost-processing of notifications
  • H04L 41/12 - Discovery or management of network topologies
  • H04L 41/149 - Network analysis or design for prediction of maintenance
  • H04L 41/16 - Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks using machine learning or artificial intelligence

17.

COMPUTING SYSTEM, METHOD, AND MEDIUM FOR PROCESSING CUSTOMER INQUIRIES USING SPEECH-TO-TEXT, LANGUAGE MODEL ANALYSIS, AND TEXT-TO-SPEECH SERVICES

      
Application Number US2025026323
Publication Number 2025/235231
Status In Force
Filing Date 2025-04-25
Publication Date 2025-11-13
Owner CDW LLC (USA)
Inventor Cartwright, Nathan, A.

Abstract

An autonomous communication system includes a language model, a retrieval module, a caching mechanism, an autonomous agent, and a human interface for managing interactions and responses. A method and computer-readable medium for managing communication also include these components for processing, enhancing, summarizing, managing interactions, and allowing human intervention.

IPC Classes  ?

18.

COMPUTING SYSTEM, METHOD, AND MEDIUM FOR PROCESSING CUSTOMER INQUIRIES USING SPEECH-TO-TEXT, LANGUAGE MODEL ANALYSIS, AND TEXT-TO-SPEECH SERVICES

      
Application Number 18656113
Status Pending
Filing Date 2024-05-06
First Publication Date 2025-11-06
Owner CDW LLC (USA)
Inventor Cartwright, Nathan A.

Abstract

An autonomous communication system includes a language model, a retrieval module, a caching mechanism, an autonomous agent, and a human interface for managing interactions and responses. A method and computer-readable medium for managing communication also include these components for processing, enhancing, summarizing, managing interactions, and allowing human intervention.

IPC Classes  ?

  • G10L 15/18 - Speech classification or search using natural language modelling
  • G06T 13/40 - 3D [Three Dimensional] animation of characters, e.g. humans, animals or virtual beings
  • G10L 13/08 - Text analysis or generation of parameters for speech synthesis out of text, e.g. grapheme to phoneme translation, prosody generation or stress or intonation determination
  • G10L 15/26 - Speech to text systems

19.

SYSTEMS AND METHODS FOR STRATEGIC APPLICATION MODERNIZATION ASSESSMENT

      
Application Number 18644952
Status Pending
Filing Date 2024-04-24
First Publication Date 2025-10-30
Owner CDW LLC (USA)
Inventor Peters, Gregory L.

Abstract

Systems and methods for application modernization using machine learning (ML) are disclosed herein. An example system receives software development information corresponding to one or more applications, the software development information including human-readable code. The system provides the software development information to an ML model. The ML model is trained using application modernization training data corresponding to best practices for modernizing historical applications based upon historical software development information. The ML model includes a large language model trained to interpret the human-readable code. The ML model generates application modernization information corresponding to at least one application of the one or more applications. The application modernization information includes technical requirements of a corresponding application, and application modernization recommendations of the corresponding application based upon the one or more technical requirements. In response to generating the application modernization information, the system provides the application modernization information to a computing device.

IPC Classes  ?

  • G06F 8/35 - Creation or generation of source code model driven

20.

OPERATIONS AND MAINTENANCE TECHNIQUES SUBSYSTEM FOR SECURE CLASSIFIED REMOTE ACCESS AS A SERVICE

      
Application Number 19259736
Status Pending
Filing Date 2025-07-03
First Publication Date 2025-10-30
Owner CDW LLC (USA)
Inventor
  • Spain, Marty
  • Dunn, Peter Joseph

Abstract

A computing system includes a processor, a network interface controller (NIC) configured to communicate via multiple networks; a virtual desktop infrastructure application (VDIA) including computer-executable instructions configured to: perform operations and maintain a virtual hosting environment; remediate a finding by hardening network access; and notify a user of a potential issue before an incident occurs; and an information technology service management application (ITSMA) interoperable with the VDIA. A computer-implemented method includes configuring a NIC to communicate via multiple networks; accessing an ITSMA; performing operations to maintain a hosting environment; remediating a finding by hardening network access; and notifying a user of an issue. A non-transitory computer readable medium includes computer-executable instructions that when executed, cause a computer to: configure a NIC to communicate via multiple networks; access an ITSMA; perform operations to maintain a hosting environment; remediate a finding by hardening network access; and notify a user of an issue.

IPC Classes  ?

  • H04L 9/40 - Network security protocols
  • G06F 9/455 - EmulationInterpretationSoftware simulation, e.g. virtualisation or emulation of application or operating system execution engines

21.

SYSTEMS AND METHODS FOR STRATEGIC APPLICATION MODERNIZATION ASSESSMENT

      
Application Number US2025025309
Publication Number 2025/226527
Status In Force
Filing Date 2025-04-18
Publication Date 2025-10-30
Owner CDW LLC (USA)
Inventor Peters, Gregory, L.

Abstract

Systems and methods for application modernization using machine learning (ML) are disclosed herein. An example system receives software development information corresponding to one or more applications, the software development information including human-readable code. The system provides the software development information to an ML model. The ML model is trained using application modernization training data corresponding to best practices for modernizing historical applications based upon historical software development information. The ML model includes a large language model trained to interpret the human-readable code. The ML model generates application modernization information corresponding to at least one application of the one or more applications. The application modernization information includes technical requirements of a corresponding application, and application modernization recommendations of the corresponding application based upon the one or more technical requirements. In response to generating the application modernization information, the system provides the application modernization information to a computing device.

IPC Classes  ?

  • G06F 8/30 - Creation or generation of source code
  • G06N 3/006 - Artificial life, i.e. computing arrangements simulating life based on simulated virtual individual or collective life forms, e.g. social simulations or particle swarm optimisation [PSO]
  • G06N 20/00 - Machine learning

22.

METHODS AND SYSTEMS FOR PROVIDING VIRTUAL DESKTOP INFRASTRUCTURE VIA SECURE CLASSIFIED REMOTE ACCESS AS A SERVICE

      
Application Number 19246610
Status Pending
Filing Date 2025-06-23
First Publication Date 2025-10-09
Owner CDW LLC (USA)
Inventor
  • Spain, Marty
  • Dunn, Peter Joseph

Abstract

An internet end-user device includes a processor, a network interface controller; and a memory including instructions that, when executed by the one or more processors cause the end-user device to configure the end-user device to use a red network and perform dependency verification of the end-user device. A method includes configuring an end-user device to use a red network; and verify one or more operational dependencies associated with the configuration of the end-user device. A non-transitory computer readable medium includes program instructions that when executed, cause an internet end-user device for use by end users to configure the end-user device to use a red network and verify one or more operational dependencies associated with of the end-user device.

IPC Classes  ?

  • H04L 9/40 - Network security protocols
  • G06F 9/455 - EmulationInterpretationSoftware simulation, e.g. virtualisation or emulation of application or operating system execution engines

23.

LEOLINK

      
Application Number 1876510
Status Registered
Filing Date 2025-08-18
Registration Date 2025-08-18
Owner CDW LLC (USA)
NICE Classes  ?
  • 09 - Scientific and electric apparatus and instruments
  • 35 - Advertising and business services
  • 42 - Scientific, technological and industrial services, research and design

Goods & Services

Computer network interface software; software for data hosting and database management. Updating and maintenance of data in computer databases. Software as a service (SAAS) in the nature of network interface software and software for data hosting and database management.

24.

Voice control hub methods and systems

      
Application Number 18176461
Grant Number 12411654
Status In Force
Filing Date 2023-02-28
First Publication Date 2025-09-09
Grant Date 2025-09-09
Owner CDW LLC (USA)
Inventor
  • Kessler, Joseph
  • Bellam, Suresh
  • Coetzee, Andre
  • Verdeyen, Dan

Abstract

A system includes a processor, and a memory containing instructions that, when executed, cause the voice control hub computing system to receive a request; receive and transmit an utterance; convert the utterance to a string; analyze the string using a machine learning model trained using a command interpreter; and receive and dispatch the intent and the entity. A method includes receiving a request; receiving and transmitting an utterance; converting the utterance to a string; analyzing the string using a machine learning model trained using a command interpreter; and receiving and dispatching the intent and the entity. A non-transitory computer readable medium containing program instructions that when executed, cause a computer to: receive a request; receive and transmit an utterance; convert the utterance to a string; analyze the string using a machine learning model trained using a command interpreter; and receive and dispatch the intent and the entity.

IPC Classes  ?

  • G06F 3/16 - Sound inputSound output
  • G06F 40/295 - Named entity recognition
  • G06F 40/30 - Semantic analysis
  • G06N 20/00 - Machine learning
  • G06V 10/70 - Arrangements for image or video recognition or understanding using pattern recognition or machine learning
  • G10L 13/00 - Speech synthesisText to speech systems
  • G10L 15/08 - Speech classification or search
  • G10L 15/18 - Speech classification or search using natural language modelling
  • G10L 15/22 - Procedures used during a speech recognition process, e.g. man-machine dialog
  • G10L 15/30 - Distributed recognition, e.g. in client-server systems, for mobile phones or network applications

25.

PROVIDING CLOUD MATURITY SCORES FOR IMPROVING CLOUD COMPUTING HEALTH

      
Application Number 19197968
Status Pending
Filing Date 2025-05-02
First Publication Date 2025-08-28
Owner CDW LLC (USA)
Inventor Pyle, Christopher

Abstract

A computing system includes a processor and a memory having stored thereon computer-executable instructions that, when executed, cause the computing system to receive generated cloud maturity scores related to one or more hyperscaler instances; identify, based on the one or more cloud maturity scores, one or more optimization recommendations for adjusting cloud configurations; implement the one or more optimization recommendations to adjust the cloud configurations of the one or more hyperscaler instances; and generate one or more updated cloud maturity scores. A method includes receiving one or more generated cloud maturity scores related to one or more hyperscaler instances; identifying, based on the one or more cloud maturity scores, one or more optimization recommendations for adjusting cloud configurations of one or more hyperscaler instances; implementing the one or more optimization recommendations to adjust the cloud configurations; and generating one or more updated cloud maturity scores.

IPC Classes  ?

  • H04L 41/50 - Network service management, e.g. ensuring proper service fulfilment according to agreements
  • H04L 41/16 - Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks using machine learning or artificial intelligence

26.

METHOD OF ASSISTING AN ADMINISTRATIVE USER WITH PROVIDING A REMOTE TELEPHONY ENVIRONMENT USING DISTRIBUTED COMPUTING

      
Application Number US2025016568
Publication Number 2025/179006
Status In Force
Filing Date 2025-02-20
Publication Date 2025-08-28
Owner CDW LLC (USA)
Inventor
  • Robinson, Michael, Alan
  • Seraphine, Kristofor, M.
  • Deren, Christopher

Abstract

A method, system and computer-readable medium for assisting an administrative user with providing a remote telephony environment may include generating, by one or more processors, an organization credential corresponding to a customer; importing, via an electronic network, a provisioning workbook corresponding to a remote telephony environment; processing, by the one or more processors, the provisioning workbook, wherein the processing includes transforming the provisioning workbook into an application programming interface (API) call corresponding to the remote telephony environment; generating, by the one or more processors, configuration data corresponding to the provisioning workbook; and transmitting, to a customer tenant via the electronic network, the API call corresponding to the remote telephony environment.

IPC Classes  ?

  • G06Q 10/0631 - Resource planning, allocation, distributing or scheduling for enterprises or organisations
  • H04M 3/51 - Centralised call answering arrangements requiring operator intervention
  • H04M 3/22 - Arrangements for supervision, monitoring or testing
  • H04M 3/42 - Systems providing special services or facilities to subscribers
  • H04M 7/00 - Arrangements for interconnection between switching centres

27.

METHOD OF ASSISTING AN ADMINISTRATIVE USER WITH PROVIDING A REMOTE TELEPHONY ENVIRONMENT USING DISTRIBUTED COMPUTING

      
Application Number 19058772
Status Pending
Filing Date 2025-02-20
First Publication Date 2025-08-21
Owner CDW LLC (USA)
Inventor
  • Robinson, Michael Alan
  • Seraphine, Kristofor M.
  • Deren, Christopher

Abstract

A method, system and computer-readable medium for assisting an administrative user with providing a remote telephony environment may include generating, by one or more processors, an organization credential corresponding to a customer; importing, via an electronic network, a provisioning workbook corresponding to a remote telephony environment; processing, by the one or more processors, the provisioning workbook, wherein the processing includes transforming the provisioning workbook into an application programming interface (API) call corresponding to the remote telephony environment; generating, by the one or more processors, configuration data corresponding to the provisioning workbook; and transmitting, to a customer tenant via the electronic network, the API call corresponding to the remote telephony environment.

IPC Classes  ?

28.

LEOLINK

      
Application Number 242539700
Status Pending
Filing Date 2025-08-18
Owner CDW LLC (USA)
NICE Classes  ?
  • 09 - Scientific and electric apparatus and instruments
  • 35 - Advertising and business services
  • 42 - Scientific, technological and industrial services, research and design

Goods & Services

(1) Computer network interface software; software for data hosting and database management. (1) Updating and maintenance of data in computer databases. (2) Software as a service (SAAS) in the nature of network interface software and software for data hosting and database management.

29.

LEOLINK

      
Serial Number 99333586
Status Pending
Filing Date 2025-08-12
Owner CDW LLC (USA)
NICE Classes  ?
  • 09 - Scientific and electric apparatus and instruments
  • 35 - Advertising and business services
  • 42 - Scientific, technological and industrial services, research and design

Goods & Services

Downloadable computer network interface software and downloadable software for data hosting and database management Updating and maintenance of data in computer databases Software as a service (SAAS) services featuring network interface software and software for data hosting and database management

30.

Operations and maintenance techniques subsystem for secure classified remote access as a service

      
Application Number 18766355
Grant Number 12381851
Status In Force
Filing Date 2024-07-08
First Publication Date 2025-08-05
Grant Date 2025-08-05
Owner CDW LLC (USA)
Inventor
  • Spain, Marty
  • Dunn, Peter Joseph

Abstract

A computing system includes a processor, a network interface controller (NIC) configured to communicate via multiple networks; a virtual desktop infrastructure application (VDIA) including computer-executable instructions configured to: perform operations and maintain a virtual hosting environment; remediate a finding by hardening network access; and notify a user of an issue; and an information technology service management application (ITSMA) accessible to the VDIA. A computer-implemented method includes configuring a NIC to communicate via multiple networks; accessing an ITSMA; performing operations to maintain a hosting environment; remediating a finding by hardening network access; and notifying a user of an issue. A non-transitory computer readable medium includes computer-executable instructions that when executed, cause a computer to: configure a NIC to communicate via multiple networks; access an ITSMA; perform operations to maintain a hosting environment; remediate a finding by hardening network access; and notify a user of an issue.

IPC Classes  ?

  • H04L 9/40 - Network security protocols
  • G06F 9/455 - EmulationInterpretationSoftware simulation, e.g. virtualisation or emulation of application or operating system execution engines

31.

Methods and systems for dynamic procurement data mining

      
Application Number 17686863
Grant Number 12367339
Status In Force
Filing Date 2022-03-04
First Publication Date 2025-07-22
Grant Date 2025-07-22
Owner CDW LLC (USA)
Inventor Spain, Marty

Abstract

Systems, methods, and computer-readable medium storing instructions for generating predicted resource allocation information of an organization based on dynamically ingested data, including ingesting context information, ingesting public data, ingesting record data, normalizing the public data with the record data, determining a first set of weights corresponding to the record data and a second set of weights corresponding to the public data, generating predicted resource allocation information, and causing the predicted resource allocation information to be displayed. In some aspects, additional information may be received or ingested, including one or more of additional public data, additional private data, or feedback from a user. The additional information may be used for adjusting one or more of the first set of weights or the second set of weights.

IPC Classes  ?

32.

Systems and Methods for Intelligent Collection and Selective Sharing of Asset Inventory over a Managed Services Platform

      
Application Number 19066270
Status Pending
Filing Date 2025-02-28
First Publication Date 2025-06-26
Owner CDW LLC (USA)
Inventor Guthrie, Jeremy

Abstract

A computer-implemented method for intelligent collection and selective sharing of information technology asset inventory over a managed services platform is disclosed herein. An exemplary method may include receiving, from a customer, a selection of one or more information technology services of an information technology service provider. The exemplary method may further include receiving, via a network tunnel between a machine avatar in a computing environment and a base management node, network traffic of the customer addressed to the one or more information technology services; and storing a portion of the network traffic. The exemplary method may further include generating a service notification for the customer based on the portion of the network traffic; and transmitting the service notification to the machine avatar through the network tunnel.

IPC Classes  ?

  • G06F 11/07 - Responding to the occurrence of a fault, e.g. fault tolerance
  • G06F 9/455 - EmulationInterpretationSoftware simulation, e.g. virtualisation or emulation of application or operating system execution engines
  • G06F 9/54 - Interprogram communication
  • H04L 9/40 - Network security protocols
  • H04L 43/04 - Processing captured monitoring data, e.g. for logfile generation

33.

CDW GREENHOUSE

      
Serial Number 99247135
Status Pending
Filing Date 2025-06-23
Owner CDW LLC (USA)
NICE Classes  ?
  • 35 - Advertising and business services
  • 36 - Financial, insurance and real estate services

Goods & Services

Business management and advice; business organization and management consulting; business management supervision Investment advisory services; financial services, namely, investment advice, investment management, investment consultation and investment of funds for others; management of private equity funds; management of capital investment funds; providing venture capital, research and development capital, private equity and investment funding; Incubation services, namely, providing financing to technology companies

34.

ROOM PRESENCE METHODS AND SYSTEMS

      
Application Number 19011839
Status Pending
Filing Date 2025-01-07
First Publication Date 2025-05-08
Owner CDQ LLC (USA)
Inventor
  • Vallance, Colin R.
  • Weinberg, Forrest

Abstract

A method for detecting presence within a monitored area includes receiving live digital input from a building environment, detecting a human using a trained machine learning model, identifying a file digital item associated with the human by comparing the input to a prioritized list of digital items, and displaying a graphical representation of the area with a person indicator corresponding to the identified human. A room presence computing system includes a processor and memory storing instructions that, when executed, cause the system to detect humans, associate them with file digital items, and display monitored area information with person indicators. A non-transitory computer-readable medium includes instructions to detect human presence, identify file digital items, and present a graphical user interface showing the monitored area, including person indicators and associated operational data or device statuses, enabling user interaction with the system.

IPC Classes  ?

  • G08G 1/14 - Traffic control systems for road vehicles indicating individual free spaces in parking areas
  • G06N 20/00 - Machine learning
  • G06Q 10/02 - Reservations, e.g. for tickets, services or events
  • G06V 20/54 - Surveillance or monitoring of activities, e.g. for recognising suspicious objects of traffic, e.g. cars on the road, trains or boats
  • G08G 1/04 - Detecting movement of traffic to be counted or controlled using optical or ultrasonic detectors
  • H04W 68/00 - User notification, e.g. alerting or paging, for incoming communication, change of service or the like

35.

MACHINE LEARNING TECHNIQUES FOR AUTOMATING CYBERWARFARE TRAINING SCENARIOS

      
Application Number US2024025421
Publication Number 2025/064012
Status In Force
Filing Date 2024-04-19
Publication Date 2025-03-27
Owner CDW LLC (USA)
Inventor
  • Spain, Marty
  • Dunn, Peter, Joseph

Abstract

A method includes receiving historical Internet Protocol data packets; storing the packets; training a machine learning model to generate realistic data packets; and providing the generated realistic data packets to an emulated networking environment. A computing system includes: a processor; a network interface controller; and a memory having stored thereon computer-executable instructions that, when executed by the one or more processors, cause the computing system to: receive historical Internet Protocol data packets; store the packets; train a machine learning model to generate realistic data packets; and provide the generated realistic data packets to an emulated networking environment. A non-transitory computer- readable medium having stored thereon computer-executable instructions that, when executed by the one or more processors, cause a computer to: receive historical Internet Protocol data packets; store the packets; train a machine learning model to generate realistic data packets; and provide the generated realistic data packets to an emulated networking environment.

IPC Classes  ?

36.

Artificial intelligence based technologies for improving patient intake

      
Application Number 18970107
Grant Number 12609196
Status In Force
Filing Date 2024-12-05
First Publication Date 2025-03-20
Grant Date 2026-04-21
Owner CDW LLC (USA)
Inventor
  • Bleeker, Casey
  • Cartwright, Nathan A.

Abstract

Artificial intelligence (AI) based technologies for improving patient intake are disclosed herein. An example method includes receiving a patient intake request from a user; initiating, based on the patient intake request, a patient intake data stream including verbal responses from the user regarding patient intake of the user; applying, while simultaneously receiving the patient intake data stream, a natural language processing (NLP) model to the verbal responses from the user to output (i) textual transcriptions and (ii) intent interpretations; generating, by a care plan generation module, a recommended care plan based on the textual transcriptions and the intent interpretations; identifying, by an intent interpretation fulfillment module, one or more recipient entities to receive the textual transcriptions and the recommended care plan; and transferring the textual transcriptions and the recommended care plan to one or more recipient entity devices of the one or more recipient entities.

IPC Classes  ?

  • G16H 40/20 - ICT specially adapted for the management or administration of healthcare resources or facilitiesICT specially adapted for the management or operation of medical equipment or devices for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
  • G06F 40/40 - Processing or translation of natural language
  • G16H 20/00 - ICT specially adapted for therapies or health-improving plans, e.g. for handling prescriptions, for steering therapy or for monitoring patient compliance
  • G16H 70/20 - ICT specially adapted for the handling or processing of medical references relating to practices or guidelines

37.

Out-of-band management continuous monitoring for secure classified remote access as a service

      
Application Number 18201136
Grant Number 12244567
Status In Force
Filing Date 2023-05-23
First Publication Date 2025-03-04
Grant Date 2025-03-04
Owner CDW LLC (USA)
Inventor
  • Spain, Marty
  • Dunn, Peter Joseph

Abstract

A computer-implemented method includes processing input packets; generating indexed logs, packets of network traffic, and system monitoring information; generating analytics or visualizations; and transmitting the analytics or the visualizations. A computing system includes a processor, a network interface controller; and a memory including instructions that, when executed cause the system to: process input packets; ingest system monitoring information; generate indexed logs, packets of the network traffic, and system monitoring information; generate analytics or visualizations; and transmit the analytics or the visualizations. A non-transitory computer readable medium includes computer-executable instructions that when executed, cause a computer to: process input packets; ingest system monitoring information; generate indexed logs, packets of the network traffic, and system monitoring information; generate analytics or visualizations; and transmit the analytics or the visualizations.

IPC Classes  ?

  • H04L 9/40 - Network security protocols
  • G06F 9/455 - EmulationInterpretationSoftware simulation, e.g. virtualisation or emulation of application or operating system execution engines

38.

FILE SYSTEM MIGRATION MAPPING

      
Application Number US2024042277
Publication Number 2025/042655
Status In Force
Filing Date 2024-08-14
Publication Date 2025-02-27
Owner CDW LLC (USA)
Inventor
  • Bandel, Ryan, Andrew
  • Mashburn, Samuel
  • Dietz, Thomas, W.

Abstract

A computing system and method for mapping a migration to a new distributed file system is provided. A method may include receiving file system metadata from an existing distributed file system, comparing permissions for each file and each user, generating a plurality of recommended groups, recommended folders, and recommended permissions, and presenting the recommended groups, recommended folders, and recommended permissions to a user.

IPC Classes  ?

  • G06F 16/11 - File system administration, e.g. details of archiving or snapshots

39.

File system migration mapping

      
Application Number 18235737
Grant Number 12417207
Status In Force
Filing Date 2023-08-18
First Publication Date 2025-02-20
Grant Date 2025-09-16
Owner CDW LLC (USA)
Inventor
  • Bandel, Ryan Andrew
  • Mashburn, Samuel
  • Dietz, Thomas W.

Abstract

A computing system and method for mapping a migration to a new distributed file system is provided. A method may include receiving file system metadata from an existing distributed file system, comparing permissions for each file and each user, generating a plurality of recommended groups, recommended folders, and recommended permissions, and presenting the recommended groups, recommended folders, and recommended permissions to a user.

IPC Classes  ?

  • G06F 16/182 - Distributed file systems
  • G06F 16/11 - File system administration, e.g. details of archiving or snapshots
  • G06F 21/62 - Protecting access to data via a platform, e.g. using keys or access control rules

40.

SYSTEMS AND METHODS FOR INTELLIGENT COLLECTION AND SELECTIVE SHARING OF ASSET INVENTORY OVER A MANAGED SERVICES PLATFORM

      
Application Number US2024040310
Publication Number 2025/034480
Status In Force
Filing Date 2024-07-31
Publication Date 2025-02-13
Owner CDW LLC (USA)
Inventor Guthrie, Jeremy

Abstract

A computer-implemented method for intelligent collection and selective sharing of information technology asset inventory over a managed services platform is disclosed herein. An exemplary method may include receiving, from a customer, a selection of one or more information technology services of an information technology service provider. The exemplary method may further include receiving, via a network tunnel between a machine avatar in a computing environment and a base management node, network traffic of the customer addressed to the one or more information technology services; and storing a portion of the network traffic. The exemplary method may further include generating a service notification for the customer based on the portion of the network traffic; and transmitting the service notification to the machine avatar through the network tunnel.

IPC Classes  ?

  • G06Q 10/08 - Logistics, e.g. warehousing, loading or distributionInventory or stock management
  • H04L 41/0803 - Configuration setting
  • G06Q 30/0207 - Discounts or incentives, e.g. coupons or rebates
  • H04L 9/40 - Network security protocols

41.

Systems and methods for intelligent collection and selective sharing of asset inventory over a managed services platform

      
Application Number 18230521
Grant Number 12292789
Status In Force
Filing Date 2023-08-04
First Publication Date 2025-02-06
Grant Date 2025-05-06
Owner CDW LLC (USA)
Inventor Guthrie, Jeremy

Abstract

A computer-implemented method for intelligent collection and selective sharing of information technology asset inventory over a managed services platform is disclosed herein. An exemplary method may include receiving, from a customer, a selection of one or more information technology services of an information technology service provider. The exemplary method may further include receiving, via a network tunnel between a machine avatar in a computing environment and a base management node, network traffic of the customer addressed to the one or more information technology services; and storing a portion of the network traffic. The exemplary method may further include generating a service notification for the customer based on the portion of the network traffic; and transmitting the service notification to the machine avatar through the network tunnel.

IPC Classes  ?

  • G06F 11/07 - Responding to the occurrence of a fault, e.g. fault tolerance
  • G06F 9/455 - EmulationInterpretationSoftware simulation, e.g. virtualisation or emulation of application or operating system execution engines
  • G06F 9/54 - Interprogram communication
  • H04L 9/40 - Network security protocols
  • H04L 43/04 - Processing captured monitoring data, e.g. for logfile generation

42.

ENQUIZIT

      
Serial Number 99023552
Status Pending
Filing Date 2025-01-30
Owner CDW LLC (USA)
NICE Classes  ?
  • 35 - Advertising and business services
  • 42 - Scientific, technological and industrial services, research and design

Goods & Services

Business management consulting services in the field of Section 508 compliance Software as a service (SAAS) services featuring software for cloud migration and software application modernization; Computer security consultancy in the field of information security vulnerability

43.

Providing cloud maturity scores for improving cloud computing health

      
Application Number 18215682
Grant Number 12316510
Status In Force
Filing Date 2023-06-28
First Publication Date 2025-01-02
Grant Date 2025-05-27
Owner CDW LLC (USA)
Inventor Pyle, Christopher

Abstract

A computing system includes a processor; an electronic network; and a memory having stored thereon computer-executable instructions that, when executed, cause the computing system to receive hyperscaler cloud computing data; process the cloud computing data to determine status information; compare the status information rules; and generate cloud maturity scores. A method includes receiving hyperscaler cloud computing data; processing the cloud computing data to determine status information; comparing the status information rules; and generating cloud maturity scores. A computer-readable medium includes computer-executable instructions that, when executed, cause a computer to: receive hyperscaler cloud computing data; process the cloud computing data to determine status information; compare the status information rules; and generate cloud maturity scores.

IPC Classes  ?

  • G06F 15/173 - Interprocessor communication using an interconnection network, e.g. matrix, shuffle, pyramid, star or snowflake
  • H04L 41/16 - Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks using machine learning or artificial intelligence
  • H04L 41/50 - Network service management, e.g. ensuring proper service fulfilment according to agreements

44.

PROVIDING CLOUD MATURITY SCORES FOR IMPROVING CLOUD COMPUTING HEALTH

      
Application Number US2024034950
Publication Number 2025/006327
Status In Force
Filing Date 2024-06-21
Publication Date 2025-01-02
Owner CDW LLC (USA)
Inventor Pyle, Christopher

Abstract

A computing system includes a processor; an electronic network; and a memory having stored thereon computer-executable instructions that, when executed, cause the computing system to receive hyperscaler cloud computing data; process the cloud computing data to determine status information; compare the status information rules; and generate cloud maturity scores. A method includes receiving hyperscaler cloud computing data; processing the cloud computing data to determine status information; comparing the status information rules; and generating cloud maturity scores. A computer-readable medium includes computer-executable instructions that, when executed, cause a computer to: receive hyperscaler cloud computing data; process the cloud computing data to determine status information; compare the status information rules; and generate cloud maturity scores.

IPC Classes  ?

  • G06F 9/50 - Allocation of resources, e.g. of the central processing unit [CPU]
  • H04L 41/16 - Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks using machine learning or artificial intelligence
  • G06Q 10/063 - Operations research, analysis or management

45.

CLOUD COMPUTING AND INTERNET OF THINGS-BASED MONITORING TECHNIQUES USING CUSTOM DEVICES

      
Application Number US2024033935
Publication Number 2024/259182
Status In Force
Filing Date 2024-06-14
Publication Date 2024-12-19
Owner CDW LLC (USA)
Inventor Doyle, Donald, L., Ii

Abstract

An Internet-of-Things battery shunt device includes a shunt member and an outer housing the outer housing comprising a circuit board. An loT gateway device includes a circuit board comprising a microcontroller; an I2C interface and a memory. A computing system includes a remote computing device; an electronic network; an loT gateway device; and an loT battery shunt device coupled to the loT gateway device and a vehicle battery; the loT gateway device includes instructions for causing the loT gateway device to receive physical data from the loT battery shunt device; process the physical data; and transmit the physical data to the remote computing device. A computing system includes a remote gateway device configured to read sensor data; an electronic database; a processors; a memory configured to receive data; process the data; and cause the processed data to be stored.

IPC Classes  ?

  • H04Q 9/00 - Arrangements in telecontrol or telemetry systems for selectively calling a substation from a main station, in which substation desired apparatus is selected for applying a control signal thereto or for obtaining measured values therefrom
  • H01M 10/42 - Methods or arrangements for servicing or maintenance of secondary cells or secondary half-cells
  • B60L 58/12 - Methods or circuit arrangements for monitoring or controlling batteries or fuel cells, specially adapted for electric vehicles for monitoring or controlling batteries responding to state of charge [SoC]
  • H01M 10/48 - Accumulators combined with arrangements for measuring, testing or indicating the condition of cells, e.g. the level or density of the electrolyte
  • G01R 31/36 - Arrangements for testing, measuring or monitoring the electrical condition of accumulators or electric batteries, e.g. capacity or state of charge [SoC]

46.

CLOUD COMPUTING AND INTERNET OF THINGS-BASED MONITORING TECHNIQUES USING CUSTOM DEVICES

      
Document Number 03295093
Status Pending
Filing Date 2024-06-14
Open to Public Date 2024-12-19
Owner CDW LLC (USA)
Inventor Doyle Ii, Donald L.

IPC Classes  ?

  • B60L 58/12 - Methods or circuit arrangements for monitoring or controlling batteries or fuel cells, specially adapted for electric vehicles for monitoring or controlling batteries responding to state of charge [SoC]
  • G01R 31/36 - Arrangements for testing, measuring or monitoring the electrical condition of accumulators or electric batteries, e.g. capacity or state of charge [SoC]
  • H01M 10/42 - Methods or arrangements for servicing or maintenance of secondary cells or secondary half-cells
  • H01M 10/48 - Accumulators combined with arrangements for measuring, testing or indicating the condition of cells, e.g. the level or density of the electrolyte
  • H04Q 9/00 - Arrangements in telecontrol or telemetry systems for selectively calling a substation from a main station, in which substation desired apparatus is selected for applying a control signal thereto or for obtaining measured values therefrom

47.

Artificial intelligence based technologies for improving patient appointment scheduling and inventory management

      
Application Number 18815343
Grant Number 12597511
Status In Force
Filing Date 2024-08-26
First Publication Date 2024-12-19
Grant Date 2026-04-07
Owner CDW LLC (USA)
Inventor
  • Bleeker, Casey
  • Cartwright, Nathan A.

Abstract

Artificial intelligence (AI) based technologies for improving patient appointment scheduling and inventory management are disclosed herein. An example method includes receiving, at a server including a natural language processing (NLP) model, an appointment request from a user. The example method further includes initiating, based on the appointment request, a patient appointment data stream including verbal responses from the user regarding an appointment of the user. The example method further includes applying, while simultaneously receiving the patient appointment data stream, the NLP model to the verbal responses from the user to output (i) textual transcriptions and (ii) intent interpretations. The example method further includes querying a scheduling database to determine a matching appointment that satisfies a distance threshold, a date threshold, a service threshold, and an inventory threshold. The example method further includes causing a user device of the user to convey the matching appointment to the user.

IPC Classes  ?

  • G16H 40/20 - ICT specially adapted for the management or administration of healthcare resources or facilitiesICT specially adapted for the management or operation of medical equipment or devices for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
  • G06F 16/2455 - Query execution
  • G06F 40/30 - Semantic analysis
  • G06Q 10/1093 - Calendar-based scheduling for persons or groups
  • G10L 15/06 - Creation of reference templatesTraining of speech recognition systems, e.g. adaptation to the characteristics of the speaker's voice
  • G10L 15/18 - Speech classification or search using natural language modelling
  • G10L 15/22 - Procedures used during a speech recognition process, e.g. man-machine dialog
  • G10L 15/30 - Distributed recognition, e.g. in client-server systems, for mobile phones or network applications
  • H04M 1/656 - Recording arrangements for recording conversations

48.

CLOUD COMPUTING AND INTERNET OF THINGS-BASED MONITORING TECHNIQUES USING CUSTOM DEVICES

      
Application Number 18378813
Status Pending
Filing Date 2023-10-11
First Publication Date 2024-12-19
Owner CDW LLC (USA)
Inventor Doyle, Ii, Donald L.

Abstract

An Internet-of-Things battery shunt device includes a shunt member and an outer housing the outer housing comprising a circuit board. An IoT gateway device includes a circuit board comprising a microcontroller; an I2C interface and a memory. A computing system includes a remote computing device; an electronic network; an IoT gateway device; and an IoT battery shunt device coupled to the IoT gateway device and a vehicle battery; the IoT gateway device includes instructions for causing the IoT gateway device to receive physical data from the IoT battery shunt device; process the physical data; and transmit the physical data to the remote computing device. A computing system includes a remote gateway device configured to read sensor data; an electronic database; a processors; a memory configured to receive data; process the data; and cause the processed data to be stored.

IPC Classes  ?

  • H04L 67/12 - Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
  • G06F 1/16 - Constructional details or arrangements
  • H05K 1/18 - Printed circuits structurally associated with non-printed electric components

49.

MACHINE LEARNING TECHNIQUES FOR AUTOMATING CYBERWARFARE TRAINING SCENARIOS

      
Application Number 18139097
Status Pending
Filing Date 2023-04-25
First Publication Date 2024-10-31
Owner CDW LLC (USA)
Inventor
  • Spain, Marty
  • Dunn, Peter Joseph

Abstract

A method includes receiving historical Internet Protocol data packets; storing the packets; training a machine learning model to generate realistic data packets; and providing the generated realistic data packets to an emulated networking environment. A computing system includes: a processor; a network interface controller; and a memory having stored thereon computer-executable instructions that, when executed by the one or more processors, cause the computing system to: receive historical Internet Protocol data packets; store the packets; train a machine learning model to generate realistic data packets; and provide the generated realistic data packets to an emulated networking environment. A non-transitory computer-readable medium having stored thereon computer-executable instructions that, when executed by the one or more processors, cause a computer to: receive historical Internet Protocol data packets; store the packets; train a machine learning model to generate realistic data packets; and provide the generated realistic data packets to an emulated networking environment.

IPC Classes  ?

  • G06F 21/55 - Detecting local intrusion or implementing counter-measures
  • G06N 20/00 - Machine learning

50.

EMULATED NETWORK ENVIRONMENT GENERATION METHODS AND SYSTEMS FOR CYBERWARFARE TRAINING REALISM

      
Application Number 18139092
Status Pending
Filing Date 2023-04-25
First Publication Date 2024-10-31
Owner CDW LLC (USA)
Inventor
  • Spain, Marty
  • Dunn, Peter Joseph

Abstract

A method includes receiving historical Internet Protocol packet data; processing the historical Internet Protocol Packet data using a trained machine learning model to generate a plurality of virtual machines; and instantiating the plurality of virtual machines. A computing system includes a processor; a memory having stored thereon computer-executable instructions that, when executed by the processor, cause the computing system to: receive historical Internet Protocol packet data; process the historical Internet Protocol Packet data using a trained machine learning model to generate a plurality of virtual machines; and instantiate the plurality of virtual machines. A non-transitory computer-readable medium includes computer-executable instructions that, when executed by the one or more processors, cause a computer to: receive historical Internet Protocol packet data; process the historical Internet Protocol Packet data using a trained machine learning model to generate a plurality of virtual machines; and instantiate the plurality of virtual machines.

IPC Classes  ?

  • G06F 9/455 - EmulationInterpretationSoftware simulation, e.g. virtualisation or emulation of application or operating system execution engines
  • G06F 21/56 - Computer malware detection or handling, e.g. anti-virus arrangements

51.

EMULATED NETWORK ENVIRONMENT GENERATION METHODS AND SYSTEMS FOR CYBERWARFARE TRAINING REALISM

      
Application Number US2024025407
Publication Number 2024/226393
Status In Force
Filing Date 2024-04-19
Publication Date 2024-10-31
Owner CDW LLC (USA)
Inventor
  • Spain, Marty
  • Dunn, Peter, Joseph

Abstract

A method includes receiving historical Internet Protocol packet data; processing the historical Internet Protocol Packet data using a trained machine learning model to generate a plurality of virtual machines; and instantiating the plurality of virtual machines. A computing system includes a processor; a memory having stored thereon computer-executable instructions that, when executed by the processor, cause the computing system to: receive historical Internet Protocol packet data; process the historical Internet Protocol Packet data using a trained machine learning model to generate a plurality of virtual machines; and instantiate the plurality of virtual machines. A non-transitory computer-readable medium includes computer-executable instructions that, when executed by the one or more processors, cause a computer to: receive historical Internet Protocol packet data; process the historical Internet Protocol Packet data using a trained machine learning model to generate a plurality of virtual machines; and instantiate the plurality of virtual machines.

IPC Classes  ?

  • G06Q 10/00 - AdministrationManagement
  • G06Q 10/04 - Forecasting or optimisation specially adapted for administrative or management purposes, e.g. linear programming or "cutting stock problem"
  • G06F 21/00 - Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
  • G06N 20/00 - Machine learning
  • G06Q 10/06 - Resources, workflows, human or project managementEnterprise or organisation planningEnterprise or organisation modelling
  • G06Q 10/0633 - Workflow analysis
  • G06Q 10/0635 - Risk analysis of enterprise or organisation activities
  • G09B 19/00 - Teaching not covered by other main groups of this subclass
  • H04L 12/28 - Data switching networks characterised by path configuration, e.g. LAN [Local Area Networks] or WAN [Wide Area Networks]
  • H04L 67/01 - Protocols
  • H04W 16/00 - Network planning, e.g. coverage or traffic planning toolsNetwork deployment, e.g. resource partitioning or cell structures
  • H04W 40/00 - Communication routing or communication path finding
  • H04W 84/00 - Network topologies

52.

Automated multicloud process management of onboarding and/or offboarding of a worker

      
Application Number 18131702
Status Pending
Filing Date 2023-04-06
First Publication Date 2024-10-10
Owner CDW LLC (USA)
Inventor
  • Pyle, Christopher
  • Bacallao Pedraza, Erick

Abstract

The following relates generally to methods and systems for electronic onboarding and/or offboarding of a worker. In some embodiments, one or more processors detect a trigger (e.g., a trigger indicating that the worker is to be onboarded). In response to the detection, a profile for the worker may be created by selecting a template. If a license (e.g., an email license, a word processing license, an app license, etc.) with a license type corresponding to a license slot in the selected template is available in a license pool, the license may be assigned to the license slot, and software corresponding to the license may be installed on the worker's computing device. If the license is not available from the license pool, the one or more processors may initiate a purchase of the license from an cloud computing device.

IPC Classes  ?

  • G06Q 10/0631 - Resource planning, allocation, distributing or scheduling for enterprises or organisations

53.

AUTOMATED MULTICLOUD PROCESS MANAGEMENT OF ONBOARDING AND/OR OFFBOARDING OF A WORKER

      
Application Number US2024022586
Publication Number 2024/211254
Status In Force
Filing Date 2024-04-02
Publication Date 2024-10-10
Owner CDW LLC (USA)
Inventor
  • Pyle, Christopher
  • Bacallao Pedraza, Erick

Abstract

The following relates generally to methods and systems for electronic onboarding and/or offboarding of a worker. In some embodiments, one or more processors detect a trigger (e.g., a trigger indicating that the worker is to be onboarded). In response to the detection, a profile for the worker may be created by selecting a template. If a license (e.g., an email license, a word processing license, an app license, etc.) with a license type corresponding to a license slot in the selected template is available in a license pool, the license may be assigned to the license slot, and software corresponding to the license may be installed on the worker's computing device. If the license is not available from the license pool, the one or more processors may initiate a purchase of the license from an cloud computing device.

IPC Classes  ?

54.

System and method for automated information technology services management

      
Application Number 18674257
Grant Number 12683857
Status In Force
Filing Date 2024-05-24
First Publication Date 2024-09-19
Grant Date 2026-07-14
Owner CDW LLC (USA)
Inventor
  • Guthrie, Jeremy
  • Owens, Jason

Abstract

A method for dynamic scaling of IT services management includes receiving a selection of IT services, initializing machine avatars based on demand, dynamically adjusting these avatars, establishing network tunnels, and managing network traffic to optimize resource utilization. A system for this includes a processor and memory to perform these operations. A computer-readable medium stores instructions for these operations to optimize IT service responsiveness.

IPC Classes  ?

  • H04L 41/0803 - Configuration setting
  • G06F 3/048 - Interaction techniques based on graphical user interfaces [GUI]
  • G06F 7/04 - Identity comparison, i.e. for like or unlike values
  • G06F 15/16 - Combinations of two or more digital computers each having at least an arithmetic unit, a program unit and a register, e.g. for a simultaneous processing of several programs
  • H04L 9/40 - Network security protocols
  • H04L 12/46 - Interconnection of networks
  • H04L 67/10 - Protocols in which an application is distributed across nodes in the network

55.

Operations and maintenance techniques subsystem for secure classified remote access as a service

      
Application Number 18200896
Grant Number 12088563
Status In Force
Filing Date 2023-05-23
First Publication Date 2024-09-10
Grant Date 2024-09-10
Owner CDW LLC (USA)
Inventor
  • Spain, Marty
  • Dunn, Peter Joseph

Abstract

A computing system includes a processor, a network interface controller configured to communicate via a black network, a gray network and a red network; a virtual desktop infrastructure application including computer-executable instructions configured to: perform systematic monitoring; remediate a network vulnerability finding; and notify a user; and a service management application. A computer-implemented method includes configuring a network interface controller to communicate via a black network, a gray network and a red network; accessing a service management application; performing systematic monitoring; remediating a network vulnerability finding; and notifying a user. A non-transitory computer readable medium includes computer-executable instructions that when executed, cause a computer to: configure a network interface controller to communicate via a black network, a gray network and a red network; access a service management application; perform systematic monitoring; remediate a network vulnerability finding; and notify a user.

IPC Classes  ?

  • H04L 9/40 - Network security protocols
  • G06F 9/455 - EmulationInterpretationSoftware simulation, e.g. virtualisation or emulation of application or operating system execution engines

56.

GOPHER

      
Serial Number 98674472
Status Registered
Filing Date 2024-07-30
Registration Date 2025-10-28
Owner CDW LLC ()
NICE Classes  ? 09 - Scientific and electric apparatus and instruments

Goods & Services

Downloadable computer software for asset management, management of e-mail accounts, and management of user accounts

57.

Miscellaneous Design

      
Serial Number 98674478
Status Registered
Filing Date 2024-07-30
Registration Date 2025-08-12
Owner CDW LLC ()
NICE Classes  ? 09 - Scientific and electric apparatus and instruments

Goods & Services

Downloadable computer software for asset management, management of e-mail accounts, and management of user accounts

58.

EVENT-O-MATIC

      
Serial Number 98674485
Status Registered
Filing Date 2024-07-30
Registration Date 2025-04-29
Owner CDW LLC ()
NICE Classes  ? 09 - Scientific and electric apparatus and instruments

Goods & Services

Downloadable computer software for calendar management; downloadable computer software for generation of calendar events from spreadsheets, and generation of calendar events from other documents

59.

CENTIPEDE

      
Serial Number 98674518
Status Pending
Filing Date 2024-07-30
Owner CDW LLC (USA)
NICE Classes  ? 09 - Scientific and electric apparatus and instruments

Goods & Services

Computer hardware, namely, micro-controllers

60.

Miscellaneous Design

      
Serial Number 98674522
Status Pending
Filing Date 2024-07-30
Owner CDW LLC (USA)
NICE Classes  ? 09 - Scientific and electric apparatus and instruments

Goods & Services

Computer hardware, namely, micro-controllers

61.

CHECKUP

      
Serial Number 98674525
Status Pending
Filing Date 2024-07-30
Owner CDW LLC (USA)
NICE Classes  ? 42 - Scientific, technological and industrial services, research and design

Goods & Services

Providing IT consulting and computer systems analysis services, namely, analyzing device lifecycle, user settings, device management and device use

62.

Miscellaneous Design

      
Serial Number 98674527
Status Registered
Filing Date 2024-07-30
Registration Date 2025-04-29
Owner CDW LLC ()
NICE Classes  ? 42 - Scientific, technological and industrial services, research and design

Goods & Services

Providing IT consulting and analysis services, namely, analyzing device lifecycle, user settings, device management and device use

63.

AMPLIFIED IT

      
Serial Number 98674466
Status Registered
Filing Date 2024-07-30
Registration Date 2025-07-15
Owner CDW LLC ()
NICE Classes  ? 42 - Scientific, technological and industrial services, research and design

Goods & Services

Information technology consultation, namely, assessment, planning, design and customization of computer hardware and software; technical support services, namely, help desk and troubleshooting in the nature of diagnosing computer hardware and software problems; network monitoring and management support, namely monitoring technological functions of computer network systems; Installation, maintenance, and repair of computer software, and technical support services, namely troubleshooting of computer software problems

64.

Miscellaneous Design

      
Serial Number 98674470
Status Registered
Filing Date 2024-07-30
Registration Date 2025-08-19
Owner CDW LLC ()
NICE Classes  ? 42 - Scientific, technological and industrial services, research and design

Goods & Services

Information technology consultation, namely, assessment, planning, design and customization of computer hardware and software; technical support services, namely, help desk and troubleshooting in the nature of diagnosing computer hardware and software problems; network monitoring and management support, namely monitoring technological functions of computer network systems; Installation, maintenance, and repair of computer software, and technical support services, namely troubleshooting of computer software problems

65.

Miscellaneous Design

      
Serial Number 98674476
Status Registered
Filing Date 2024-07-30
Registration Date 2025-08-12
Owner CDW LLC ()
NICE Classes  ? 09 - Scientific and electric apparatus and instruments

Goods & Services

Downloadable computer software for asset management, management of e-mail accounts, and management of user accounts

66.

Miscellaneous Design

      
Serial Number 98674482
Status Registered
Filing Date 2024-07-30
Registration Date 2025-08-12
Owner CDW LLC ()
NICE Classes  ? 09 - Scientific and electric apparatus and instruments

Goods & Services

Downloadable computer software for asset management, management of e-mail accounts, and management of user accounts

67.

Miscellaneous Design

      
Serial Number 98674496
Status Registered
Filing Date 2024-07-30
Registration Date 2025-04-29
Owner CDW LLC ()
NICE Classes  ? 09 - Scientific and electric apparatus and instruments

Goods & Services

Downloadable computer software for calendar management; downloadable computer software for generation of calendar events from spreadsheets, and generation of calendar events from other documents

68.

GROUP GATOR

      
Serial Number 98674498
Status Registered
Filing Date 2024-07-30
Registration Date 2025-05-27
Owner CDW LLC ()
NICE Classes  ? 09 - Scientific and electric apparatus and instruments

Goods & Services

Downloadable computer software for enabling the selection of delegated managers to view and update software groups

69.

Miscellaneous Design

      
Serial Number 98674500
Status Registered
Filing Date 2024-07-30
Registration Date 2025-05-06
Owner CDW LLC ()
NICE Classes  ? 09 - Scientific and electric apparatus and instruments

Goods & Services

Downloadable computer software for management delegation

70.

LOCAL HERO

      
Serial Number 98674503
Status Registered
Filing Date 2024-07-30
Registration Date 2025-04-01
Owner CDW LLC ()
NICE Classes  ? 09 - Scientific and electric apparatus and instruments

Goods & Services

Downloadable computer application for automation of data synchronization

71.

Miscellaneous Design

      
Serial Number 98674515
Status Registered
Filing Date 2024-07-30
Registration Date 2025-04-29
Owner CDW LLC ()
NICE Classes  ? 42 - Scientific, technological and industrial services, research and design

Goods & Services

Providing online non-downloadable application software for use in data automation

72.

Miscellaneous Design

      
Serial Number 98674523
Status Registered
Filing Date 2024-07-30
Registration Date 2025-04-29
Owner CDW LLC ()
NICE Classes  ?
  • 37 - Construction and mining; installation and repair services
  • 42 - Scientific, technological and industrial services, research and design

Goods & Services

Installation, maintenance, and repair of computer hardware design, development, installation, maintenance, and repair of computer software; IT integration services

73.

KICKSTART

      
Serial Number 98674530
Status Registered
Filing Date 2024-07-30
Registration Date 2026-03-31
Owner CDW LLC (USA)
NICE Classes  ?
  • 37 - Construction and mining; installation and repair services
  • 42 - Scientific, technological and industrial services, research and design

Goods & Services

IT consulting services relating to installation, maintenance and repair of computer hardware; providing customized IT configuration settings, analysis, and IT implementation for computer hardware IT consulting services relating to installation, maintenance and repair of computer software; providing customized IT configuration settings, analysis, and IT implementation for computer software; technical advisory services relating to computer programs

74.

Miscellaneous Design

      
Serial Number 98674538
Status Registered
Filing Date 2024-07-30
Registration Date 2025-08-26
Owner CDW LLC ()
NICE Classes  ?
  • 37 - Construction and mining; installation and repair services
  • 42 - Scientific, technological and industrial services, research and design

Goods & Services

IT consulting services relating to installation, maintenance and repair of computer hardware; providing customized IT configuration settings, analysis, and IT implementation for computer hardware. IT consulting services relating to installation, maintenance and repair of computer software; providing customized IT configuration settings, analysis, and IT implementation for computer software; technical advisory services relating to computer programs

75.

Miscellaneous Design

      
Serial Number 98674555
Status Registered
Filing Date 2024-07-30
Registration Date 2025-05-06
Owner CDW LLC ()
NICE Classes  ? 42 - Scientific, technological and industrial services, research and design

Goods & Services

IT consulting services relating to installation, maintenance and repair of computer software; providing customized IT configuration settings, analysis, and IT implementation for computer software; technical advisory services relating to computer programs

76.

H

      
Serial Number 98674559
Status Registered
Filing Date 2024-07-30
Registration Date 2025-04-29
Owner CDW LLC ()
NICE Classes  ? 09 - Scientific and electric apparatus and instruments

Goods & Services

Downloadable computer application for automation of data synchronization

77.

LITTLE SIS

      
Serial Number 98674570
Status Registered
Filing Date 2024-07-30
Registration Date 2025-10-21
Owner CDW LLC ()
NICE Classes  ?
  • 09 - Scientific and electric apparatus and instruments
  • 42 - Scientific, technological and industrial services, research and design

Goods & Services

Downloadable computer application for data automation Providing online non-downloadable application software for use in data automation

78.

Miscellaneous Design

      
Serial Number 98674572
Status Registered
Filing Date 2024-07-30
Registration Date 2025-04-29
Owner CDW LLC ()
NICE Classes  ? 09 - Scientific and electric apparatus and instruments

Goods & Services

Downloadable computer application for data automation

79.

CLOUD INFRASTRUCTURE-AS-CODE METHODS AND SYSTEMS FOR IMPROVING ACCESS AND VISIBILITY OF USERS ACROSS DIFFERENT FUNCTIONAL GROUPS

      
Application Number US2024012055
Publication Number 2024/155841
Status In Force
Filing Date 2024-01-18
Publication Date 2024-07-25
Owner CDW LLC (USA)
Inventor
  • Phillips, Tige, L.
  • Taylor, Phillip, A.
  • Haney, Roger, Mitchell
  • Collins, Maria

Abstract

A computing system includes a processor, an electronic network; and a memory having stored thereon instructions that, when executed by the one or more processors, cause the system to: receive a user command; process the user command; and transmit a status code based on the processing. A non-transitory, computer-readable medium includes computer¬ executable instructions that, when executed by one or more processors, cause a computer to: receive a user command; process the user command; and transmit a status code based on the processing. A method includes receiving a user command; processing the user command; and transmitting a status code based on the processing

IPC Classes  ?

  • G06F 9/50 - Allocation of resources, e.g. of the central processing unit [CPU]
  • H04L 41/0895 - Configuration of virtualised networks or elements, e.g. virtualised network function or OpenFlow elements
  • G06F 9/455 - EmulationInterpretationSoftware simulation, e.g. virtualisation or emulation of application or operating system execution engines

80.

CLOUD INFRASTRUCTURE-AS-CODE METHODS AND SYSTEMS FOR IMPROVING ACCESS AND VISIBILITY OF USERS ACROSS DIFFERENT FUNCTIONAL GROUPS

      
Application Number 18416793
Status Pending
Filing Date 2024-01-18
First Publication Date 2024-07-18
Owner CDW LLC (USA)
Inventor
  • Phillips, Tige L.
  • Taylor, Philip A.
  • Haney, Roger Mitchell
  • Collins, Maria

Abstract

A computing system includes a processor, an electronic network; and a memory having stored thereon instructions that, when executed by the one or more processors, cause the system to: receive a user command; process the user command; and transmit a status code based on the processing. A non-transitory, computer-readable medium includes computer-executable instructions that, when executed by one or more processors, cause a computer to: receive a user command; process the user command; and transmit a status code based on the processing. A method includes receiving a user command; processing the user command; and transmitting a status code based on the processing

IPC Classes  ?

  • G06F 8/71 - Version control Configuration management

81.

EVT

      
Serial Number 98653391
Status Pending
Filing Date 2024-07-17
Owner CDW LLC (USA)
NICE Classes  ?
  • 09 - Scientific and electric apparatus and instruments
  • 35 - Advertising and business services
  • 37 - Construction and mining; installation and repair services
  • 38 - Telecommunications services
  • 41 - Education, entertainment, sporting and cultural services
  • 42 - Scientific, technological and industrial services, research and design

Goods & Services

Preconfigured computer and networking hardware; downloadable preconfigured computer software for enabling telephone activities to be performed through a computer; computer and telephony hardware and downloadable software used to enable medical record-keeping and point of care functions to be performed through a computer Retail store, wholesale store, online retail store and retail services by direct solicitation through sales agents all featuring electronic equipment, information technology products and computer hardware and software; subscription management services as a subscription agent between publishers and customers, namely, management of order, renewal, access, and registration of software for others; retail and wholesale store services and retail and wholesale outlet services in the field of computer software, hardware and related peripheral devices Installation, maintenance, and repair of electronic equipment, computer hardware and related peripheral devices; trouble shooting in the nature of repair of computer hardware; device lifecycle management, namely, computer hardware installation, maintenance, and repair Mobile telephone services, namely, activation and associated services, namely, assessment, planning, design, implementation and management of mobile device calling and data plans Education services, namely, providing training in the field of software Information technology and telecommunications technology consultation, namely, assessment, planning, design and customization of computer hardware and software; technical support services, namely, help desk and troubleshooting in the nature of diagnosing computer hardware and software problems; rental of data center facilities; e-mail services, in the nature of electronic storage and archiving of emails; hosting services, namely hosting of electronically stored back-office data and software infrastructure for others; electronic data storage; offsite data and remote computer backup services; hosting the software and online applications of others on private servers; disaster recovery hosting services, namely hosting software used for data recovery; network monitoring and management support, namely monitoring technological functions of computer network systems; Installation, maintenance, and repair of computer software; technical support services, namely, remote administration and management of the information technology (IT) systems of others in the nature of in-house and hosted datacenter devices, databases and software applications; technical support services, namely, remote and on-site infrastructure management services for monitoring, administration, and management of public and private cloud computing IT and application systems; device lifecycle management, namely, computer software configuration, installation, maintenance, and repair and consultation relating to computer hardware configuration management; Providing on-line non-downloadable software enabling telephone activities to be performed through a computer; Providing on-line non-downloadable software used to enable medical record-keeping and point of care functions to be performed through a computer

82.

Systems and Methods for Providing Improved Account Management Services

      
Application Number 18085695
Status Pending
Filing Date 2022-12-21
First Publication Date 2024-06-27
Owner CDW LLC (USA)
Inventor Guthrie, Jeremy

Abstract

Systems and methods for providing improved account management services is disclosed herein. An example method may include transmitting, from a remote computing device, an encryption key and an account list to a base management node of a customer. The example method may further include receiving, from the base management node, an encrypted updated account list, and decrypting, by a secure off-loader stored on the remote computing device, the encrypted updated account list. The example method may further include analyzing, by the secure off-loader, the account list in a storage location of the remote computing device to determine stored entries associated with the account list that have an analogous entry in the decrypted updated account list. The example method may further include replacing, by the secure off-loader, each stored entry in the account list with the analogous entry in the decrypted updated account list.

IPC Classes  ?

  • G06F 21/62 - Protecting access to data via a platform, e.g. using keys or access control rules
  • G06F 21/60 - Protecting data

83.

SYSTEMS AND METHODS FOR PROVIDING IMPROVED ACCOUNT MANAGEMENT SERVICES

      
Document Number 03277217
Status Pending
Filing Date 2023-12-20
Open to Public Date 2024-06-27
Owner CDW LLC (USA)
Inventor Guthre, Jeremy

IPC Classes  ?

84.

SYSTEMS AND METHODS FOR PROVIDING IMPROVED ACCOUNT MANAGEMENT SERVICES

      
Application Number US2023084994
Publication Number 2024/137733
Status In Force
Filing Date 2023-12-20
Publication Date 2024-06-27
Owner CDW LLC (USA)
Inventor Guthre, Jeremy

Abstract

Systems and methods for providing improved account management services is disclosed herein. An example method may include transmitting, from a remote computing device, an encryption key and an account list to a base management node of a customer. The example method may further include receiving, from the base management node, an encrypted updated account list, and decrypting, by a secure off-loader stored on the remote computing device, the encrypted updated account list. The example method may further include analyzing, by the secure off-loader, the account list in a storage location of the remote computing device to determine stored entries associated with the account list that have an analogous entry in the decrypted updated account list. The example method may further include replacing, by the secure off-loader, each stored entry in the account list with the analogous entry in the decrypted updated account list.

IPC Classes  ?

85.

EMPIREVISTA TECHNOLOGIES

      
Serial Number 98612506
Status Pending
Filing Date 2024-06-21
Owner CDW LLC (USA)
NICE Classes  ?
  • 09 - Scientific and electric apparatus and instruments
  • 35 - Advertising and business services
  • 37 - Construction and mining; installation and repair services
  • 38 - Telecommunications services
  • 41 - Education, entertainment, sporting and cultural services
  • 42 - Scientific, technological and industrial services, research and design

Goods & Services

Preconfigured computer and networking hardware; downloadable preconfigured computer software for enabling telephone activities to be performed through a computer; computer and telephony hardware and downloadable software used to enable medical record-keeping and point of care functions to be performed through a computer Retail store, wholesale store, online retail store and retail services by direct solicitation through sales agents all featuring electronic equipment, information technology products and computer hardware and software; subscription management services as a subscription agent between publishers and customers, namely, management of order, renewal, access, and registration of software for others; retail and wholesale store services and retail and wholesale outlet services in the field of computer software, hardware and related peripheral devices Installation, maintenance, and repair of electronic equipment, computer hardware and related peripheral devices; trouble shooting in the nature of repair of computer hardware; device lifecycle management, namely, computer hardware installation, maintenance, and repair Mobile telephone services, namely, activation and associated services, namely, assessment, planning, design, implementation and management of mobile device calling and data plans Education services, namely, providing training in the field of software Information technology and telecommunications technology consultation, namely, assessment, planning, design and customization of computer hardware and software; technical support services, namely, help desk and troubleshooting in the nature of diagnosing computer hardware and software problems; rental of data center facilities; e-mail services, in the nature of electronic storage and archiving of emails; hosting services, namely hosting of electronically stored back-office data and software infrastructure for others; electronic data storage; offsite data and remote computer backup services; hosting the software and online applications of others on private servers; disaster recovery hosting services, namely hosting software used for data recovery; network monitoring and management support, namely monitoring technological functions of computer network systems; Installation, maintenance, and repair of computer software; technical support services, namely, remote administration and management of the information technology (IT) systems of others in the nature of in-house and hosted datacenter devices, databases and software applications; technical support services, namely, remote and on-site infrastructure management services for monitoring, administration, and management of public and private cloud computing IT and application systems; device lifecycle management, namely, computer software configuration, installation, maintenance, and repair and consultation relating to computer hardware configuration management; Providing on-line non-downloadable software enabling telephone activities to be performed through a computer; Providing on-line non-downloadable software used to enable medical record-keeping and point of care functions to be performed through a computer

86.

MAKE AMAZING HAPPEN

      
Application Number 1792062
Status Registered
Filing Date 2024-01-12
Registration Date 2024-01-12
Owner CDW LLC (USA)
NICE Classes  ?
  • 09 - Scientific and electric apparatus and instruments
  • 35 - Advertising and business services
  • 37 - Construction and mining; installation and repair services
  • 38 - Telecommunications services
  • 42 - Scientific, technological and industrial services, research and design

Goods & Services

Computer and telephony hardware and software; preconfigured computer and networking hardware; preconfigured computer telephony software used to enable medical record-keeping and point of care functions to be performed through a computer; computer and telephony hardware and software used to enable medical record-keeping and point of care functions to be performed through a computer; preconfigured computer and networking hardware in a medical setting; preconfigured software for use in the medical field used to enable medical record-keeping and point of care functions to be performed through a computer; computer and telephony hardware and software used to enable medical record-keeping and point of care functions to be performed through a computer. Retail store, wholesale store, online retail store, and retail services by direct solicitation through sales agents, all featuring electronic equipment, information technology products, and computer hardware and software; telephone ordering and mail order services for computer hardware and software. Installation, maintenance, and repair of electronic equipment, computer hardware, and related computer peripheral devices; trouble shooting in the nature of repair of computer hardware. Mobile telephone services, namely, activation and associated services, namely, assessment, planning, design, implementation and management of mobile device calling and data plans. Information technology and telecommunications technology consultation, namely, assessment, planning, design and customization of computer hardware and software; computer technical support services, namely, help desk and troubleshooting in the nature of diagnosing computer hardware and software problems; website hosting services, namely, off-site data backup, remote computer backup services, electronic data back-up services, remote online backup of computer data, electronic storage of documents and archived emails, and computer disaster recovery planning; technical support services, namely, remote administration and management of in-house and hosted datacenter devices, databases and software applications; technical support services, namely, remote and on-site infrastructure management services for monitoring, administration, and management of public and private cloud computing IT and application systems; repair of computer software.

87.

SOFTWARE ASSESSMENT TOOL FOR MIGRATING COMPUTING APPLICATIONS USING MACHINE LEARNING

      
Application Number US2023078893
Publication Number 2024/102695
Status In Force
Filing Date 2023-11-07
Publication Date 2024-05-16
Owner CDW LLC (USA)
Inventor
  • Bandel, Ryan, Andrew
  • Dietz, Thomas, W.

Abstract

A computing system includes a processor; and a memory having stored thereon instructions that, when executed by the one or more processors, cause the system to: receive content migration project parameters, resource migration project parameters and one or more services parameters of a user; scan a tenant computing environment; process the parameters by applying a multiplier display the costs, profits and pricing information. A method includes receiving content migration project parameters, resource migration projecting parameters and one or more services parameters of a user; scanning a tenant computing environment; processing the parameters by applying a multiplier displaying the costs, profits and pricing information. A non-transitory computer readable medium includes program instructions that when executed, cause a computer to: receive content migration project parameters, resource migration project parameters and one or more services parameters of a user; scan a tenant computing environment; process the parameters by applying a multiplier display the costs, profits and pricing information.

IPC Classes  ?

  • G06F 9/48 - Program initiatingProgram switching, e.g. by interrupt
  • G06Q 10/0631 - Resource planning, allocation, distributing or scheduling for enterprises or organisations
  • G06Q 30/0283 - Price estimation or determination
  • G06N 20/00 - Machine learning

88.

SOFTWARE ASSESSMENT TOOL FOR MIGRATING COMPUTING APPLICATIONS USING MACHINE LEARNING

      
Document Number 03271626
Status Pending
Filing Date 2023-11-07
Open to Public Date 2024-05-16
Owner CDW LLC (USA)
Inventor
  • Bandel, Ryan Andrew
  • Dietz, Thomas W.

IPC Classes  ?

  • G06F 9/48 - Program initiatingProgram switching, e.g. by interrupt
  • G06N 20/00 - Machine learning
  • G06Q 10/0631 - Resource planning, allocation, distributing or scheduling for enterprises or organisations
  • G06Q 30/0283 - Price estimation or determination

89.

MISSION CLOUD

      
Serial Number 98550717
Status Registered
Filing Date 2024-05-14
Registration Date 2025-07-08
Owner CDW LLC ()
NICE Classes  ? 42 - Scientific, technological and industrial services, research and design

Goods & Services

Cloud computing featuring software for use in centralized log management; cybersecurity consultancy; cybersecurity consultancy in the field of identifying anomalies and vulnerabilities in cloud computing systems; providing cybersecurity threat analysis for protecting data; computer services, namely, integration of cloud computing environments; computer services, namely, remote management of the information technology (IT) systems of others; computer services, namely, cloud data migration services in the nature of data migration services; data migration services, namely, cloud migration services in the nature of migration of computer software to the cloud for others; technical support services, namely, migration of data and software services; technology consulting services in the field of selection and implementation of computer software systems for others, data integration, cloud migration, updating and maintenance of software and databases; provision of technology advisory services to others in relation to cloud migration; consulting services in the field of design, selection, implementation and use of software as a service (SAAS) systems for others; technological consulting services in the field of data management and data analytics; consulting services in the field of cloud computing; technical consulting services in the fields of datacenter architecture, cloud computing solutions, and evaluation and implementation of internet technology and services; technical support services, namely, 24/7 monitoring of network systems, servers and web and database applications and notification of related events and alerts; technical support, namely, monitoring technological functions of computer network systems; computer technical consultancy services, namely, tracking technical performance, providing technical performance reports, and resolving technical performance issues in cloud computing systems hosted by others; computer technical support services, namely, on behalf of third parties for their use, configuring, monitoring, and managing remote cloud computing IT systems hosted by others; software as a service (SAAS) services featuring software using artificial intelligence for machine learning; consultancy in the field of artificial intelligence technology, machine learning technology services, and generative artificial intelligence technology; software as a service (SAAS) services featuring software for benchmarking, analyzing, and tracking the performance of cloud computing environments; design and development of artificial intelligence software for others; software as a service (SAAS) services featuring software for data management and data analytics; software as a service (SAAS) services featuring software using generative artificial intelligence technology to enable users to build cloud computer solutions

90.

SOFTWARE ASSESSMENT TOOL FOR MIGRATING COMPUTING APPLICATIONS USING MACHINE LEARNING

      
Application Number 17982667
Status Pending
Filing Date 2022-11-08
First Publication Date 2024-05-09
Owner CDW LLC (USA)
Inventor
  • Bandel, Ryan Andrew
  • Dietz, Thomas W.

Abstract

A computing system includes a processor; and a memory having stored thereon instructions that, when executed by the one or more processors, cause the system to: receive content migration project parameters, resource migration project parameters and one or more services parameters of a user; scan a tenant computing environment; process the parameters by applying a multiplier display the costs, profits and pricing information. A method includes receiving content migration project parameters, resource migration projecting parameters and one or more services parameters of a user; scanning a tenant computing environment; processing the parameters by applying a multiplier displaying the costs, profits and pricing information. A non-transitory computer readable medium includes program instructions that when executed, cause a computer to: receive content migration project parameters, resource migration project parameters and one or more services parameters of a user; scan a tenant computing environment; process the parameters by applying a multiplier display the costs, profits and pricing information.

IPC Classes  ?

  • G06Q 10/10 - Office automationTime management
  • G06Q 10/06 - Resources, workflows, human or project managementEnterprise or organisation planningEnterprise or organisation modelling
  • G06T 11/20 - Drawing from basic elements, e.g. lines or circles

91.

MAKE AMAZING HAPPEN

      
Application Number 233010400
Status Pending
Filing Date 2024-01-12
Owner CDW LLC (USA)
NICE Classes  ?
  • 09 - Scientific and electric apparatus and instruments
  • 35 - Advertising and business services
  • 37 - Construction and mining; installation and repair services
  • 38 - Telecommunications services
  • 42 - Scientific, technological and industrial services, research and design

Goods & Services

(1) Computer and telephony hardware and software; preconfigured computer and networking hardware; preconfigured computer telephony software used to enable medical record-keeping and point of care functions to be performed through a computer; computer and telephony hardware and software used to enable medical record-keeping and point of care functions to be performed through a computer; preconfigured computer and networking hardware in a medical setting; preconfigured software for use in the medical field used to enable medical record-keeping and point of care functions to be performed through a computer; computer and telephony hardware and software used to enable medical record-keeping and point of care functions to be performed through a computer. (1) Retail store, wholesale store, online retail store, and retail services by direct solicitation through sales agents, all featuring electronic equipment, information technology products, and computer hardware and software; telephone ordering and mail order services for computer hardware and software. (2) Installation, maintenance, and repair of electronic equipment, computer hardware, and related computer peripheral devices; trouble shooting in the nature of repair of computer hardware. (3) Mobile telephone services, namely, activation and associated services, namely, assessment, planning, design, implementation and management of mobile device calling and data plans. (4) Information technology and telecommunications technology consultation, namely, assessment, planning, design and customization of computer hardware and software; computer technical support services, namely, help desk and troubleshooting in the nature of diagnosing computer hardware and software problems; website hosting services, namely, off-site data backup, remote computer backup services, electronic data back-up services, remote online backup of computer data, electronic storage of documents and archived emails, and computer disaster recovery planning; technical support services, namely, remote administration and management of in-house and hosted datacenter devices, databases and software applications; technical support services, namely, remote and on-site infrastructure management services for monitoring, administration, and management of public and private cloud computing IT and application systems; repair of computer software.

92.

TECHNIQUES FOR PROVIDING NATURAL LANGUAGE UNDERSTANDING (NLU) SERVICES TO CONTACT CENTERS

      
Application Number US2023026184
Publication Number 2024/006179
Status In Force
Filing Date 2023-06-26
Publication Date 2024-01-04
Owner CDW LLC (USA)
Inventor
  • Bleeker, Casey
  • Cartwright, Nathan, A.
  • Augenstein, Shawn

Abstract

Techniques for providing natural language understanding (NLU) services to contact centers are disclosed herein. An example method includes receiving, at a cloud NLU connector, a data stream from a contact center that includes an audio stream, extracting the audio stream from the data stream, and transmitting the audio stream through a secure network to a cloud-based NLU hub. The cloud-based NLU hub is communicatively coupled to a plurality of cloud-based NLU service providers and stores a plurality of user NLU profiles that each designate one or more cloud-based NLU service providers to provide NLU services. The example method further includes determining one or more designated cloud-based NLU service providers to provide at least one NLU service corresponding to the audio stream, and causing the one or more designated cloud-based NLU service providers to process the audio stream in accordance with the at least one NLU service.

IPC Classes  ?

  • H04M 3/527 - Centralised call answering arrangements not requiring operator intervention
  • G06F 16/332 - Query formulation
  • G10L 15/22 - Procedures used during a speech recognition process, e.g. man-machine dialog

93.

Techniques for providing natural language understanding (NLU) services to contact centers

      
Application Number 17854965
Grant Number 12249335
Status In Force
Filing Date 2022-06-30
First Publication Date 2024-01-04
Grant Date 2025-03-11
Owner CDW LLC (USA)
Inventor
  • Bleeker, Casey
  • Cartwright, Nathan A.
  • Augenstein, Shawn

Abstract

Techniques for providing natural language understanding (NLU) services to contact centers are disclosed herein. An example method includes receiving, at a cloud NLU connector, a data stream from a contact center that includes an audio stream, extracting the audio stream from the data stream, and transmitting the audio stream through a secure network to a cloud-based NLU hub. The cloud-based NLU hub is communicatively coupled to a plurality of cloud-based NLU service providers and stores a plurality of user NLU profiles that each designate one or more cloud-based NLU service providers to provide NLU services. The example method further includes determining one or more designated cloud-based NLU service providers to provide at least one NLU service corresponding to the audio stream, and causing the one or more designated cloud-based NLU service providers to process the audio stream in accordance with the at least one NLU service.

IPC Classes  ?

  • G10L 15/30 - Distributed recognition, e.g. in client-server systems, for mobile phones or network applications
  • H04L 9/40 - Network security protocols

94.

PATIENT ROOM NEXT

      
Application Number 1768930
Status Registered
Filing Date 2023-11-20
Registration Date 2023-11-20
Owner CDW LLC (USA)
NICE Classes  ?
  • 35 - Advertising and business services
  • 42 - Scientific, technological and industrial services, research and design

Goods & Services

Commercial assistance relating to system implementation and system integration. Computer systems integration services; IT integration services; planning, design and implementation of computer technologies for others; consulting services in the field of design, selection, implementation and use of computer hardware and software systems for others.

95.

Miscellaneous Design

      
Application Number 1768932
Status Registered
Filing Date 2023-11-20
Registration Date 2023-11-20
Owner CDW LLC (USA)
NICE Classes  ?
  • 09 - Scientific and electric apparatus and instruments
  • 35 - Advertising and business services
  • 42 - Scientific, technological and industrial services, research and design

Goods & Services

Downloadable computer software for maintaining user accounts, managing purchase orders, payments, and contracts, making purchases, obtaining IT support, providing hardware and software asset management, and providing customer newsletters and market research. Business management services, namely, managing logistics and supply chain services for others; online retail store and wholesale store services featuring electronic equipment, information technology products and computer hardware and software; business information management services, namely, monitoring and tracking package and product shipments, and tracking sales volume for business purposes. Providing a web site featuring temporary use of non-downloadable software for maintaining user accounts, managing purchase orders, payments, and contracts, making purchases, obtaining IT support, providing hardware and software asset management, and obtaining customer newsletters and market research; software as a service (SAAS) services featuring software for maintaining user accounts, managing purchase orders, payments, and contracts, making purchases, obtaining IT support, providing hardware and software asset management, and providing customer newsletters and market research; platform as a service (PAAS) featuring computer software platforms for maintaining user accounts, managing purchase orders, payments, and contracts, making purchases, obtaining IT support, providing hardware and software asset management, and providing customer newsletters and market research.

96.

Miscellaneous Design

      
Application Number 1768931
Status Registered
Filing Date 2023-11-20
Registration Date 2023-11-20
Owner CDW LLC (USA)
NICE Classes  ?
  • 09 - Scientific and electric apparatus and instruments
  • 35 - Advertising and business services
  • 42 - Scientific, technological and industrial services, research and design

Goods & Services

Downloadable computer software for maintaining user accounts, managing purchase orders, payments, and contracts, making purchases, obtaining IT support, providing hardware and software asset management, and providing customer newsletters and market research. Business management services, namely, managing logistics and supply chain services for others; online retail store and wholesale store services featuring electronic equipment, information technology products and computer hardware and software; business information management services, namely, monitoring and tracking package and product shipments, and tracking sales volume for business purposes. Providing a web site featuring temporary use of non-downloadable software for maintaining user accounts, managing purchase orders, payments, and contracts, making purchases, obtaining IT support, providing hardware and software asset management, and obtaining customer newsletters and market research; software as a service (SAAS) services featuring software for maintaining user accounts, managing purchase orders, payments, and contracts, making purchases, obtaining IT support, providing hardware and software asset management, and providing customer newsletters and market research; platform as a service (PAAS) featuring computer software platforms for maintaining user accounts, managing purchase orders, payments, and contracts, making purchases, obtaining IT support, providing hardware and software asset management, and providing customer newsletters and market research.

97.

PATIENT ROOM NEXT

      
Application Number 230225400
Status Registered
Filing Date 2023-11-20
Registration Date 2026-05-15
Owner CDW LLC (USA)
NICE Classes  ?
  • 35 - Advertising and business services
  • 42 - Scientific, technological and industrial services, research and design

Goods & Services

(1) Commercial assistance services relating to computer software, firmware and hardware system implementation and computer software, firmware and hardware system integration (2) Computer systems integration services; Computer services, namely integration services of computer software, firmware and hardware into multiple systems and networks; planning, design and implementation of computer technologies for others; consulting services in the field of design, selection, implementation and use of computer hardware and software systems for others.

98.

ELLIPSE WITH COLUMNS DESIGN

      
Application Number 230225800
Status Registered
Filing Date 2023-11-20
Registration Date 2026-05-22
Owner CDW LLC (USA)
NICE Classes  ?
  • 09 - Scientific and electric apparatus and instruments
  • 35 - Advertising and business services
  • 42 - Scientific, technological and industrial services, research and design

Goods & Services

(1) Downloadable computer software for maintaining user accounts, managing purchase orders, payments, and contracts, making purchases, obtaining IT support, providing hardware and software asset management, and providing customer newsletters and market research. (1) Business management services, namely, managing logistics and supply chain services for others; online retail store and retail services by direct solicitation through sales agents all featuring electronic equipment, information technology products and computer hardware and software; business information management services, namely, monitoring and tracking package and product shipments, and tracking sales volume for business purposes. (2) Providing a web site featuring temporary use of non-downloadable software for maintaining user accounts, managing purchase orders, payments, and contracts, making purchases, obtaining IT support, providing hardware and software asset management, and obtaining customer newsletters and market research; software as a service (SAAS) services featuring software for maintaining user accounts, managing purchase orders, payments, and contracts, making purchases, obtaining IT support, providing hardware and software asset management, and providing customer newsletters and market research; platform as a service (PAAS) featuring computer software platforms for maintaining user accounts, managing purchase orders, payments, and contracts, making purchases, obtaining IT support, providing hardware and software asset management, and providing customer newsletters and market research.

99.

ELLIPSE WITH COLUMNS DESIGN

      
Application Number 230225900
Status Registered
Filing Date 2023-11-20
Registration Date 2026-05-22
Owner CDW LLC (USA)
NICE Classes  ?
  • 09 - Scientific and electric apparatus and instruments
  • 35 - Advertising and business services
  • 42 - Scientific, technological and industrial services, research and design

Goods & Services

(1) Downloadable computer software for maintaining user accounts, managing purchase orders, payments, and contracts, making purchases, obtaining IT support, providing hardware and software asset management, and providing customer newsletters and market research. (1) Business management services, namely, managing logistics and supply chain services for others; online retail store and retail services by direct solicitation through sales agents all featuring electronic equipment, information technology products and computer hardware and software; business information management services, namely, monitoring and tracking package and product shipments, and tracking sales volume for business purposes. (2) Providing a web site featuring temporary use of non-downloadable software for maintaining user accounts, managing purchase orders, payments, and contracts, making purchases, obtaining IT support, providing hardware and software asset management, and obtaining customer newsletters and market research; software as a service (SAAS) services featuring software for maintaining user accounts, managing purchase orders, payments, and contracts, making purchases, obtaining IT support, providing hardware and software asset management, and providing customer newsletters and market research; platform as a service (PAAS) featuring computer software platforms for maintaining user accounts, managing purchase orders, payments, and contracts, making purchases, obtaining IT support, providing hardware and software asset management, and providing customer newsletters and market research.

100.

Voice-driven application prototyping using machine-learning techniques

      
Application Number 16885183
Grant Number 11790892
Status In Force
Filing Date 2020-05-27
First Publication Date 2023-10-17
Grant Date 2023-10-17
Owner CDW LLC (USA)
Inventor Kessler, Joseph

Abstract

A method includes capturing an event, analyzing the event to generate graphs, receiving a natural language utterance, identifying an entity and a command, modifying the graphs; and emitting an application prototype. An application prototyping server includes a processor; and a memory storing instructions that, when executed by the processor, cause the server to capture an event, analyze the captured event to generate graphs, receive a natural language utterance, identify an entity and a command, modify the graphs; and emit an application prototype. A non-transitory computer readable medium containing program instructions that when executed, cause a computer to: capture an event, analyze the captured event to generate graphs, receive a natural language utterance, identify an entity and a command, modify the graphs; and emit an application prototype.

IPC Classes  ?

  • G10L 15/16 - Speech classification or search using artificial neural networks
  • G10L 15/02 - Feature extraction for speech recognitionSelection of recognition unit
  • G06N 20/00 - Machine learning
  • G06N 5/02 - Knowledge representationSymbolic representation
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