A system and method of determining pre-verification information for use by a certification authority to verify and attest phone numbers associated with healthcare facilities is provided. The method includes receiving an unverified phone number and determining, using one or more matching operations, whether the unverified phone number is associated with a healthcare facility. In response to such determination, the unverified phone number and a facility name associated with the healthcare facility is sent to a certification authority server to be used to verify the unverified phone number. Other embodiments are described and claimed.
A system and method for caller-identification verification. The system includes a memory to store call source data of a call source and one or more processing devices to generate a call using the call source data. The one or more processing devices are further to receive caller-identification data determined in response to receiving the call. The one or more processing devices are further to generate comparison data based on a comparison between the caller-identification data and the call source data. The one or more processing devices are further to generate an alert in response to the comparison data including a mismatch between the caller-identification data and the call source data.
A system and method to surface incoming call display data. The system includes a memory storing call source data of a call source and one or more processing devices. The one or more processing devices are to initiate a call using the call source data to a call destination. The one or more processing devices are further to receive incoming call display data determined in response to receiving the call. The incoming call display data includes data displayed by a user interface associated with the call destination in response to receiving the call. The one or more processing devices are further to transmit incoming call display image data based on the incoming call display data to a computing device to display a representation of the data displayed by the user interface associated with the call destination.
An apparatus or method implemented in a computer system. In one embodiment the method includes receiving, from a device, a request to join a video call, and determining, in response to receiving the request, whether the device meets predetermined requirements to join the video call via videoconferencing. The method further includes sending, in response to determining the device does not meet the predetermined requirements to join the video call via videoconferencing, a message to the device, wherein the message comprises a link to join the call via audio conferencing.
H04L 65/1089 - In-session procedures by adding mediaIn-session procedures by removing media
G16H 80/00 - ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring
A method and system for adding a language interpreter to a video call between a healthcare provider and a patient is provided. The method includes initiating the video call between a healthcare provider device and a patient device. Communication information of a language interpreter device can be received and used to call the language interpreter device. The language interpreter device may be added to the video call to allow the language interpreter to facilitate communication between the healthcare provider and the patient. Other embodiments are described and claimed.
H04L 65/403 - Arrangements for multi-party communication, e.g. for conferences
G06F 3/04842 - Selection of displayed objects or displayed text elements
G16H 80/00 - ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring
H04L 65/1093 - In-session procedures by adding participantsIn-session procedures by removing participants
6.
SYSTEM AND METHOD OF IDENTIFYING CALL HANDLING OF INCOMING CALLS
A system and method identifies call handling of an incoming call to allow corrective action to be taken to promote trust of a caller identifier used to make the call. The method includes receiving, from a mobile device associated with a spam filter, a request for a phone call. The phone call to the mobile device is initiated using a caller identifier. Call log data is received from the mobile device indicating whether the phone call was flagged as spam by the spam filter. A notification is generated in response to the call log data indicating that the phone call was flagged as spam. Other embodiments are described and claimed.
A system and method are described that includes initiating an online video call between a healthcare provider device and a patient device. The method also includes receiving a request to place a phone call, separate from the online video call, from the healthcare provider device to the patient device from within the online video call. The method further includes initiating the phone call between the healthcare provider device and the patient device from within the online video call without disconnecting the healthcare provider device from the online video call.
G16H 80/00 - ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring
H04L 12/18 - Arrangements for providing special services to substations for broadcast or conference
8.
System and method of enabling audio conferencing in lieu of videoconferencing
An apparatus or method implemented in a computer system. In one embodiment the method includes receiving, from a device, a request to join a video call, and determining, in response to receiving the request, whether the device meets predetermined requirements to join the video call via videoconferencing. The method further includes sending, in response to determining the device does not meet the predetermined requirements to join the video call via videoconferencing, a message to the device, wherein the message comprises a link to join the call via audio conferencing.
H04L 12/66 - Arrangements for connecting between networks having differing types of switching systems, e.g. gateways
G16H 80/00 - ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring
Receiving, from a device, a request to join a video call, and determining, in response to receiving the request, whether the device meets predetermined requirements to join the video call via videoconferencing. Sending, in response to determining the device does not meet the predetermined requirements to join the video call via videoconferencing, a message to the device, wherein the message comprises a link to join the call via audio conferencing. Joining a video call through audio conferencing when data connectivity problems may prevent joining the videoconferencing.
A system and method of determining pre-verification information for use by a certification authority to verify and attest phone numbers associated with healthcare facilities is provided. The method includes receiving an unverified phone number and determining, using one or more matching operations, whether the unverified phone number is associated with a healthcare facility. In response to such determination, the unverified phone number and a facility name associated with the healthcare facility is sent to a certification authority server to be used to verify the unverified phone number. Other embodiments are described and claimed.
A system and method of determining pre-verification information for use by a certification authority to verify and attest phone numbers associated with healthcare facilities is provided. The method includes receiving an unverified phone number and determining, using one or more matching operations, whether the unverified phone number is associated with a healthcare facility. In response to such determination, the unverified phone number and a facility name associated with the healthcare facility is sent to a certification authority server to be used to verify the unverified phone number. Other embodiments are described and claimed.
H04W 4/16 - Communication-related supplementary services, e.g. call-transfer or call-hold
G16H 80/00 - ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring
H04M 3/42 - Systems providing special services or facilities to subscribers
H04Q 3/72 - Finding out and indicating number of calling subscriber
09 - Scientific and electric apparatus and instruments
35 - Advertising and business services
42 - Scientific, technological and industrial services, research and design
44 - Medical, veterinary, hygienic and cosmetic services; agriculture, horticulture and forestry services
Goods & Services
Downloadable software for sending and receiving messages between health care providers; downloadable software for social and professional networking among health care providers; downloadable software for use in the health care, medical, and pharmaceutical field to send facsimiles from a mobile device; downloadable software featuring a newsfeed in the field of medicine and health care; downloadable computer software for audio and video telephony; downloadable software for use in the health care, medical, and pharmaceutical field for masking the source of audio calls, video calls, and text messages from health care providers; downloadable software for sending and receiving audio calls, video calls, voice messages, and text messages between patients and health care providers; downloadable software for facilitating telemedicine Marketing services for hospitals, health care facilities, life sciences companies, pharmaceutical companies, medical device companies and, other healthcare related businesses; personnel recruitment services for medical and health care providers Computer services, namely, creating an online community to allow physicians and other medical professionals to communicate via social networking; Platform as a service (PAAS) featuring computer software platforms for sending messages between health care providers; Platform as a service (PAAS) featuring computer software platforms for social and professional networking among health care providers; Platform as a service (PAAS) featuring computer software platforms for use in the health care, medical, and pharmaceutical field to send facsimiles; Platform as a service (PAAS) featuring computer software platforms featuring a newsfeed in the field of medicine and health care; Platform as a service (PAAS) featuring computer software platforms for audio and video telephony; Platform as a service (PAAS) featuring computer software platforms for searching and viewing job postings and career information in the health care and medical field Providing information and news via a website in the field of medicine and health care; health care services and medical assistance services provided via telecommunication networks, namely, telemedicine
09 - Scientific and electric apparatus and instruments
42 - Scientific, technological and industrial services, research and design
Goods & Services
downloadable software for coordinating, scheduling, and organizing meetings between medical professionals and representatives from the healthcare industry, including representatives from pharmaceutical and medical device companies providing a website featuring non-downloadable software for coordinating, scheduling, and organizing meetings between medical professionals and representatives from the healthcare industry, including representatives from pharmaceutical and medical device companies
09 - Scientific and electric apparatus and instruments
42 - Scientific, technological and industrial services, research and design
Goods & Services
Downloadable software for providing privacy shields; downloadable software for locating, shielding, updating, editing, and deleting personal information on the Internet Providing temporary use of online non-downloadable software for providing privacy shields; providing temporary use of online non-downloadable software for locating, shielding, updating, editing, and deleting personal information on the Internet
Advertising and marketing services; advertising and marketing services for healthcare organizations; advertising and marketing services, namely, placement of advertisements for others within mobile applications and web applications
advertising and marketing services; advertising and marketing services for healthcare organizations; advertising and marketing services, namely, placement of advertisements for others within mobile applications and web applications
18.
Method of adding language interpreter device to video call
A method and system for adding a language interpreter to a video call between a healthcare provider and a patient is provided. The method includes initiating the video call between a healthcare provider device and a patient device. Communication information of a language interpreter device can be received and used to call the language interpreter device. The language interpreter device may be added to the video call to allow the language interpreter to facilitate communication between the healthcare provider and the patient. Other embodiments are described and claimed.
H04L 65/403 - Arrangements for multi-party communication, e.g. for conferences
G06F 3/04842 - Selection of displayed objects or displayed text elements
G16H 80/00 - ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring
H04L 65/1093 - In-session procedures by adding participantsIn-session procedures by removing participants
A method includes initiating an online video call between a healthcare provider device and a patient device, receiving a request to place a phone call from the healthcare provider device to the patient device from within the online video call, and initiating the phone call between the healthcare provider device and the patient device from within the online video call.
G06F 15/16 - Combinations of two or more digital computers each having at least an arithmetic unit, a program unit and a register, e.g. for a simultaneous processing of several programs
G16H 80/00 - ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring
H04L 12/18 - Arrangements for providing special services to substations for broadcast or conference
20.
METHOD OF ADDING LANGUAGE INTERPRETER DEVICE TO VIDEO CALL
A method and system for adding a language interpreter to a video call between a healthcare provider and a patient is provided. The method includes initiating the video call between a healthcare provider device and a patient device. Communication information of a language interpreter device can be received and used to call the language interpreter device. The language interpreter device may be added to the video call to allow the language interpreter to facilitate communication between the healthcare provider and the patient. Other embodiments are described and claimed
G16H 80/00 - ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring
A method includes initiating an online video call between a healthcare provider device and a patient device, receiving a request to place a phone call from the healthcare provider device to the patient device from within the online video call, and initiating the phone call between the healthcare provider device and the patient device from within the online video call.
G16H 40/67 - ICT specially adapted for the management or administration of healthcare resources or facilitiesICT specially adapted for the management or operation of medical equipment or devices for the operation of medical equipment or devices for remote operation
H04L 51/04 - Real-time or near real-time messaging, e.g. instant messaging [IM]
G16H 80/00 - ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring
H04L 12/18 - Arrangements for providing special services to substations for broadcast or conference
H04L 65/403 - Arrangements for multi-party communication, e.g. for conferences
22.
SETTING UP VIDEO CALLS BETWEEN HEALTHCARE PROVIDERS AND PATIENTS
A method for setting up a video call between a healthcare provider and a patient include receiving a request to initiate a video call between a healthcare provider device and a patient device, generating an online video call based on the request, generating a message comprising a link to the online video call, wherein the link allows the patient device to join the video call without using video call details, and providing the message comprising the link to the patient device.
G16H 80/00 - ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring
H04L 9/32 - Arrangements for secret or secure communicationsNetwork security protocols including means for verifying the identity or authority of a user of the system
23.
SETTING UP VIDEO CALLS BETWEEN HEALTHCARE PROVIDERS AND PATIENTS
A method for setting up a video call between a healthcare provider and a patient include receiving a request to initiate a video call between a healthcare provider device and a patient device, generating an online video call based on the request, generating a message comprising a link to the online video call, wherein the link allows the patient device to join the video call without using video call details, and providing the message comprising the link to the patient device.
09 - Scientific and electric apparatus and instruments
Goods & Services
Downloadable software for use in the health care, medical, and pharmaceutical field for masking the source of audio calls, video calls, and text messages from health care providers; downloadable software for sending and receiving audio calls, video calls, voice messages, and text messages between patients and health care providers; downloadable software for facilitating telemedicine
09 - Scientific and electric apparatus and instruments
35 - Advertising and business services
42 - Scientific, technological and industrial services, research and design
44 - Medical, veterinary, hygienic and cosmetic services; agriculture, horticulture and forestry services
Goods & Services
Downloadable software for sending and receiving messages between health care providers; downloadable software for social and professional networking among health care providers; downloadable software for use in the health care, medical, and pharmaceutical field to send facsimiles from a mobile device; downloadable software featuring a newsfeed in the field of medicine and health care; downloadable computer software for audio and video telephony; downloadable software for use in the health care, medical, and pharmaceutical field for masking the source of audio calls, video calls, and text messages from health care providers; downloadable software for sending and receiving audio calls, video calls, voice messages, and text messages between patients and health care providers; downloadable software for facilitating telemedicine Marketing services for hospitals, health care facilities, life sciences companies, pharmaceutical companies, medical device companies and, other healthcare related businesses; personnel recruitment services for medical and health care providers Platform as a service (PAAS) featuring computer software platforms for sending messages between health care providers; Platform as a service (PAAS) featuring computer software platforms for social and professional networking among health care providers; Platform as a service (PAAS) featuring computer software platforms for use in the health care, medical, and pharmaceutical field to send facsimiles; Platform as a service (PAAS) featuring computer software platforms featuring a newsfeed in the field of medicine and health care; Platform as a service (PAAS) featuring computer software platforms for audio and video telephony; Platform as a service (PAAS) featuring computer software platforms for searching and viewing job postings and career information in the health care and medical field Providing information and news via a website in the field of medicine and health care; health care services and medical assistance services provided via telecommunication networks, namely, telemedicine
41 - Education, entertainment, sporting and cultural services
42 - Scientific, technological and industrial services, research and design
Goods & Services
Online business networking services; advertising, marketing and promotion services for businesses; compilation and systemization of information into computer databases; providing an online searchable database; providing information about and making referrals concerning products, services, events and activities; organizing and conducting job fairs; job placement services, human resources consulting services; business research and survey services; monitoring services, namely tracking online references to businesses, organizations and business topics; promoting the goods and services of others via computer and communication networks; facilitating the exchange and sale of services and products of third parties via computer and communication networks; providing online career networking services and information in the fields of employment, recruitment, job resources, and job listings; providing online interactive employment counselling; recruitment and placement services; hosting of exhibitions for business purposes. Hosting of conferences and seminars for business purposes. Computer services, namely, providing temporary use of online non-downloadable software, mobile applications and web applications for discovering, reviewing, accessing, reading, monitoring, searching, sharing, recommending, aggregating, integrating, synchronizing, organizing and presenting content, research, articles, information, text, videos, and images from publicly and privately available journals, blogs, websites, RSS feeds, medical, and research sources; providing a web site featuring technology for discovering, reviewing, accessing, reading, monitoring, searching, sharing, recommending, aggregating, integrating, synchronizing, organizing and presenting content, research, articles, information, text, videos, and images from publicly and privately available journals, blogs, websites, RSS feeds, medical, and research sources; computer services, namely, creating an online community for registered users to participate in discussions, get feedback from their peers, form virtual communities, and engage in social networking services in the fields of science and medicine; hosting online community websites, mobile applications and web applications featuring shared communications between community members interested in the fields of science and medicine.
42 - Scientific, technological and industrial services, research and design
Goods & Services
computer services, namely, providing temporary use of online non-downloadable software, mobile applications and web applications for discovering, reviewing, accessing, reading, monitoring, searching, sharing, recommending, aggregating, integrating, synchronizing, organizing and presenting content, research, articles, information, text, videos, and images from publicly and privately available journals, blogs, websites, RSS feeds, medical, and research sources; providing a web site featuring technology for discovering, reviewing, accessing, reading, monitoring, searching, sharing, recommending, aggregating, integrating, synchronizing, organizing and presenting content, research, articles, information, text, videos, and images from publicly and privately available journals, blogs, websites, RSS feeds, medical, and research sources; computer services, namely, creating an online community for registered users to participate in discussions, get feedback from their peers, form virtual communities, and engage in social networking services in the fields of science and medicine; hosting online community websites, mobile applications and web applications featuring shared communications between community members interested in the fields of science and medicine
42 - Scientific, technological and industrial services, research and design
Goods & Services
Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software; computer services, including, creating an online community to allow physicians and other medical professionals to communicate via social networking.