The present invention provides systems and methods employing Voice over Internet Protocol (VoIP) technology to provide multi-channel, multi-access voice communication capabilities.
H04M 3/56 - Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities
H04L 12/18 - Arrangements for providing special services to substations for broadcast or conference
H04L 12/28 - Data switching networks characterised by path configuration, e.g. LAN [Local Area Networks] or WAN [Wide Area Networks]
H04L 41/22 - Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks comprising specially adapted graphical user interfaces [GUI]
H04L 43/10 - Active monitoring, e.g. heartbeat, ping or trace-route
H04L 65/1053 - IP private branch exchange [PBX] functionality entities or arrangements
The present invention provides systems and methods employing a conferencing system for facilitating enhanced communication between users. In certain embodiments, the conferencing system comprises a communication interface configured to, during a conference session, provide a virtual and/or augmented conference between multiple users having access to a multi-channel, multi-access, always-on, and non-blocking communication. In particular embodiments, the communication interface is in communication with at least one additional component select from: a video component, a data component (e.g., that provides non-audio data to one or more of said users), an audio/video ambience component, and a whiteboard component.
G06F 3/01 - Input arrangements or combined input and output arrangements for interaction between user and computer
G10L 25/63 - Speech or voice analysis techniques not restricted to a single one of groups specially adapted for particular use for comparison or discrimination for estimating an emotional state
H04L 65/1053 - IP private branch exchange [PBX] functionality entities or arrangements
H04L 65/403 - Arrangements for multi-party communication, e.g. for conferences
The present disclosure is directed towards a semi-global mute system and method. In one example, a method for muting communication devices includes receiving a message indicating the semi-global mute switch has been activated. The method further includes upon receiving the message: preventing a co-located communication device from receiving the audio signals transmitted from the first audio communication device, permitting the first audio communication device to transmit signals to the remote communication device, and permitting the first audio communication device and the co-located communication device to receive audio signals transmitted from the remote communication device.
The present disclosure is directed towards a semi-global mute system and method. In one example, a method for muting communication devices includes receiving a message indicating the semi-global mute switch has been activated. The method further includes upon receiving the message: preventing a co-located communication device from receiving the audio signals transmitted from the first audio communication device, permitting the first audio communication device to transmit signals to the remote communication device, and permitting the first audio communication device and the co-located communication device to receive audio signals transmitted from the remote communication device.
Communications system used for trading communications that interfaces with a transcription system to enable a service of transcribing trader communications. During an audio call, a stream of audio signals transmitted by a communications device via a user-selected communications line are received together with metadata from the communications device. The audio signals and metadata can be provided during the audio call and via an API gateway to a transcription system in one or more data formats that enable the transcription system to transcribe the stream of audio signals into text and tag the text with the metadata.
Communications system used for trading communications that interfaces with a transcription system to enable a service of transcribing trader communications. During an audio call, a stream of audio signals transmitted by a communications device via a user-selected communications line are received together with metadata from the communications device. The audio signals and metadata can be provided during the audio call and via an API gateway to a transcription system in one or more data formats that enable the transcription system to transcribe the stream of audio signals into text and tag the text with the metadata.
Methods, systems, and computer program products are provided for enhancing and synchronizing Media Server Markup Language MSML tone generation in order to control and/or invoke media features as part of application interactions for example conferences. A tone generation element includes an ID attribute, an iterate attribute, a barge attribute, a clear attribute, and an override attribute to enhance tone generation. A tone child element of the tone generation element specifies a tone, and a silence child element of the tone generation element specifies a silence interval. The silence child element includes a periods per minute attribute for synchronizing tones. Invoking the tone generation element enables tone generation.
H04M 7/12 - Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal
H04M 3/56 - Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities
Methods, systems, and computer program products are provided for enhancing and synchronizing tone generation. A tone generation element includes an ID attribute, an iterate attribute, a barge attribute, a cleardb attribute, and an override attribute to enhance tone generation. A tone child element of the tone generation element specifies a tone, and a silence child element of the tone generation element specifies a silence interval. The silence child element includes a periods per minute attribute for synchronizing tones. Invoking the tone generation element enables tone generation.
09 - Scientific and electric apparatus and instruments
37 - Construction and mining; installation and repair services
42 - Scientific, technological and industrial services, research and design
Goods & Services
Voice and data communications products, namely, integrated desktop and switching turrets and downloadable computer software platforms for use as a financial trading environment, which support voice, data and video applications; electronic desktop trading console that provides computer, telecommunications and internet capability; computer hardware and downloadable computer software that provides desktop communications capabilities and remote communications for use by financial and other market traders, and instruction manuals, sold as a unit; downloadable computer software that provides desktop communications capabilities and remote communications for use in the financial industry, trading floor environments, security and law enforcement industry, utility industry, healthcare industry and customer support and contact center environments and instructional manuals, sold as a unit; downloadable computer software and downloadable mobile application software for the connection, operation and management of virtual and video conferences, contact and directory management, meetings and telephone calls, for facilitating multimedia teleconferencing, videoconferencing services, web conferencing services, group broadcasts, social networking, instant messaging, electronic mail, email services, faxes, text messages, calendar synchronization, file sharing, telephone voice messages, and Voice over Internet Protocol (VoIP) communication services; downloadable computer software and downloadable mobile application software for accessing multimedia and multiparty communications over computer networks and for integrating communication services with external service providers; downloadable computer software and downloadable mobile application for recording, transcription, organization, display and management of messages, text, images, files, audio, video, data and audio-visual content. Voice and data communications systems integration services, namely, maintaining communications infrastructure hardware which integrate voice and data communications systems used in trading room environments; technical customer support services, namely, troubleshooting in the nature of repairing computer hardware products for financial and telecommunications service firms. Voice and data communications systems integration services, namely, designing and implementing communications infrastructure hardware and software which integrate voice and data communications systems used in trading room environments; technical customer support services, namely, proactive monitoring of computer systems to detect breakdowns and troubleshooting in the nature of diagnosing computer hardware and software problems and repair of computer software for financial and telecommunications service firms; Platform as a service (PAAS) featuring computer software platforms for the connection, operation and management of virtual and video conferences, contact and directory management, meetings and telephone calls, for facilitating multimedia teleconferencing, videoconferencing services, web conferencing services, group broadcasts, social networking, instant messaging, electronic mail, email services, faxes, text messages, calendar synchronization, file sharing, telephone voice messages, and Voice over Internet Protocol (VoIP) communication services; Voice and data communications systems integration services, namely, maintaining communications infrastructure software which integrate voice and data communications systems used in trading room environments.
09 - Scientific and electric apparatus and instruments
37 - Construction and mining; installation and repair services
42 - Scientific, technological and industrial services, research and design
Goods & Services
(1) Voice and data communications products, namely, integrated desktop and switching turrets and downloadable computer software platforms for use as a financial trading environment, which support voice, data and video applications; electronic desktop trading console that provides computer, telecommunications and internet capability; computer hardware and downloadable computer software that provides desktop communications capabilities and remote communications for use by financial and other market traders, and instruction manuals, sold as a unit; downloadable computer software that provides desktop communications capabilities and remote communications for use in the financial industry, trading floor environments, security and law enforcement industry, utility industry, healthcare industry and customer support and contact center environments and instructional manuals, sold as a unit; downloadable computer software and downloadable mobile application software for the connection, operation and management of virtual and video conferences, contact and directory management, meetings and telephone calls, for facilitating multimedia teleconferencing, videoconferencing services, web conferencing services, group broadcasts, social networking, instant messaging, electronic mail, email services, faxes, text messages, calendar synchronization, file sharing, telephone voice messages, and Voice over Internet Protocol (VoIP) communication services; downloadable computer software and downloadable mobile application software for accessing multimedia and multiparty communications over computer networks and for integrating communication services with external service providers; downloadable computer software and downloadable mobile application for recording, transcription, organization, display and management of messages, text, images, files, audio, video, data and audio-visual content. (1) Voice and data communications systems integration services, namely, maintaining communications infrastructure hardware which integrate voice and data communications systems used in trading room environments; technical customer support services, namely, troubleshooting in the nature of repairing computer hardware products for financial and telecommunications service firms.
(2) Voice and data communications systems integration services, namely, designing and implementing communications infrastructure hardware and software which integrate voice and data communications systems used in trading room environments; technical customer support services, namely, proactive monitoring of computer systems to detect breakdowns and troubleshooting in the nature of diagnosing computer hardware and software problems and repair of computer software for financial and telecommunications service firms; Platform as a service (PAAS) featuring computer software platforms for the connection, operation and management of virtual and video conferences, contact and directory management, meetings and telephone calls, for facilitating multimedia teleconferencing, videoconferencing services, web conferencing services, group broadcasts, social networking, instant messaging, electronic mail, email services, faxes, text messages, calendar synchronization, file sharing, telephone voice messages, and Voice over Internet Protocol (VoIP) communication services; Voice and data communications systems integration services, namely, maintaining communications infrastructure software which integrate voice and data communications systems used in trading room environments.
09 - Scientific and electric apparatus and instruments
37 - Construction and mining; installation and repair services
42 - Scientific, technological and industrial services, research and design
Goods & Services
Voice and data communications products, namely, integrated desktop and switching turrets and downloadable computer software platforms for use as a financial trading environment, which support voice, data and video applications; electronic desktop trading console that provides computer, telecommunications and internet capability; computer hardware and downloadable computer software that provides desktop communications capabilities and remote communications for use by financial and other market traders, and instruction manuals, sold as a unit; downloadable computer software that provides desktop communications capabilities and remote communications for use in the financial industry, trading floor environments, security and law enforcement industry, utility industry, healthcare industry and customer support and contact center environments and instructional manuals, sold as a unit; downloadable computer software and downloadable mobile application software for the connection, operation and management of virtual and video conferences, contact and directory management, meetings and telephone calls, for facilitating multimedia teleconferencing, videoconferencing services, web conferencing services, group broadcasts, social networking, instant messaging, electronic mail, email services, faxes, text messages, calendar synchronization, file sharing, telephone voice messages, and Voice over Internet Protocol (VoIP) communication services; downloadable computer software and downloadable mobile application software for accessing multimedia and multiparty communications over computer networks and for integrating communication services with external service providers; downloadable computer software and downloadable mobile application for recording, transcription, organization, display and management of messages, text, images, files, audio, video, data and audio-visual content; none of the above goods in connection with the analysis, consulting, design, optimization, integration of databases, development and provision of managed integration services and technical enablement offerings in the field of IT architectures, system integration and digital business processes, enterprise architecture (EA) consulting and IT management and related services. Voice and data communications systems integration services, namely, maintaining communications infrastructure hardware which integrate voice and data communications systems used in trading room environments; technical customer support services, namely, troubleshooting in the nature of repairing computer hardware products for financial and telecommunications service firms. Voice and data communications systems integration services, namely, designing and implementing communications infrastructure hardware and software which integrate voice and data communications systems used in trading room environments; technical customer support services, namely, proactive monitoring of computer systems to detect breakdowns and troubleshooting in the nature of diagnosing computer hardware and software problems and repair of computer software for financial and telecommunications service firms; Platform as a service (PAAS) featuring computer software platforms for the connection, operation and management of virtual and video conferences, contact and directory management, meetings and telephone calls, for facilitating multimedia teleconferencing, videoconferencing services, web conferencing services, group broadcasts, social networking, instant messaging, electronic mail, email services, faxes, text messages, calendar synchronization, file sharing, telephone voice messages, and Voice over Internet Protocol (VoIP) communication services; Voice and data communications systems integration services, namely, maintaining communications infrastructure software which integrate voice and data communications systems used in trading room environments; none of the above services in connection with the analysis, consulting, design, optimization, integration of databases, development and provision of managed integration services and technical enablement offerings in the field of IT architectures, system integration and digital business processes, enterprise architecture (EA) consulting and IT management and related services.
09 - Scientific and electric apparatus and instruments
37 - Construction and mining; installation and repair services
42 - Scientific, technological and industrial services, research and design
Goods & Services
Voice and data communications products, namely, integrated desktop and switching turrets and downloadable computer software platforms for use as a financial trading environment, which support voice, data and video applications; electronic desktop trading console that provides computer, telecommunications and internet capability; computer hardware and downloadable computer software that provides desktop communications capabilities and remote communications for use by financial and other market traders, and instruction manuals, sold as a unit; downloadable computer software that provides desktop communications capabilities and remote communications for use in the financial industry, trading floor environments, security and law enforcement industry, utility industry, healthcare industry and customer support and contact center environments and instructional manuals, sold as a unit; downloadable computer software and downloadable mobile application software for the connection, operation and management of virtual and video conferences, contact and directory management, meetings and telephone calls, for facilitating multimedia teleconferencing, videoconferencing services, web conferencing services, group broadcasts, social networking, instant messaging, electronic mail, email services, faxes, text messages, calendar synchronization, file sharing, telephone voice messages, and Voice over Internet Protocol (VoIP) communication services; downloadable computer software and downloadable mobile application software for accessing multimedia and multiparty communications over computer networks and for integrating communication services with external service providers; downloadable computer software and downloadable mobile application for recording, transcription, organization, display and management of messages, text, images, files, audio, video, data and audio-visual content. Voice and data communications systems integration services, namely, maintaining communications infrastructure hardware which integrate voice and data communications systems used in trading room environments; technical customer support services, namely, troubleshooting in the nature of repairing computer hardware products for financial and telecommunications service firms. Voice and data communications systems integration services, namely, designing and implementing communications infrastructure hardware and software which integrate voice and data communications systems used in trading room environments; technical customer support services, namely, proactive monitoring of computer systems to detect breakdowns and troubleshooting in the nature of diagnosing computer hardware and software problems and repair of computer software for financial and telecommunications service firms; Platform as a service (PAAS) featuring computer software platforms for the connection, operation and management of virtual and video conferences, contact and directory management, meetings and telephone calls, for facilitating multimedia teleconferencing, videoconferencing services, web conferencing services, group broadcasts, social networking, instant messaging, electronic mail, email services, faxes, text messages, calendar synchronization, file sharing, telephone voice messages, and Voice over Internet Protocol (VoIP) communication services; Voice and data communications systems integration services, namely, maintaining communications infrastructure software which integrate voice and data communications systems used in trading room environments.
09 - Scientific and electric apparatus and instruments
37 - Construction and mining; installation and repair services
42 - Scientific, technological and industrial services, research and design
Goods & Services
Voice and data communications products, namely, integrated desktop and switching turrets and downloadable computer software platforms for use as a financial trading environment, which support voice, data and video applications; electronic desktop trading console that provides computer, telecommunications and internet capability; computer hardware and downloadable computer software that provides desktop communications capabilities and remote communications for use by financial and other market traders, and instruction manuals, sold as a unit; downloadable computer software that provides desktop communications capabilities and remote communications for use in the financial industry, trading floor environments, security and law enforcement industry, utility industry, healthcare industry and customer support and contact center environments and instructional manuals, sold as a unit; downloadable computer software and downloadable mobile application software for the connection, operation and management of virtual and video conferences, contact and directory management, meetings and telephone calls, for facilitating multimedia teleconferencing, videoconferencing services, web conferencing services, group broadcasts, social networking, instant messaging, electronic mail, email services, faxes, text messages, calendar synchronization, file sharing, telephone voice messages, and Voice over Internet Protocol (VoIP) communication services; downloadable computer software and downloadable mobile application software for accessing multimedia and multiparty communications over computer networks and for integrating communication services with external service providers; downloadable computer software and downloadable mobile application for recording, transcription, organization, display and management of messages, text, images, files, audio, video, data and audio-visual content; none of the above goods in connection with the analysis, consulting, design, optimization, integration of databases, development and provision of managed integration services and technical enablement offerings in the field of IT architectures, system integration and digital business processes, enterprise architecture (EA) consulting and IT management and related services. Voice and data communications systems integration services, namely, maintaining communications infrastructure hardware which integrate voice and data communications systems used in trading room environments; technical customer support services, namely, troubleshooting in the nature of repairing computer hardware products for financial and telecommunications service firms. Voice and data communications systems integration services, namely, designing and implementing communications infrastructure hardware and software which integrate voice and data communications systems used in trading room environments; technical customer support services, namely, proactive monitoring of computer systems to detect breakdowns and troubleshooting in the nature of diagnosing computer hardware and software problems and repair of computer software for financial and telecommunications service firms; Platform as a service (PAAS) featuring computer software platforms for the connection, operation and management of virtual and video conferences, contact and directory management, meetings and telephone calls, for facilitating multimedia teleconferencing, videoconferencing services, web conferencing services, group broadcasts, social networking, instant messaging, electronic mail, email services, faxes, text messages, calendar synchronization, file sharing, telephone voice messages, and Voice over Internet Protocol (VoIP) communication services; Voice and data communications systems integration services, namely, maintaining communications infrastructure software which integrate voice and data communications systems used in trading room environments; none of the above services in connection with the analysis, consulting, design, optimization, integration of databases, development and provision of managed integration services and technical enablement offerings in the field of IT architectures, system integration and digital business processes, enterprise architecture (EA) consulting and IT management and related services.
09 - Scientific and electric apparatus and instruments
37 - Construction and mining; installation and repair services
42 - Scientific, technological and industrial services, research and design
Goods & Services
Voice and data communications products, namely, integrated downloadable desktop communications software and switching turrets for trading securities and downloadable computer software platforms for use as a financial trading environment, which support voice, data and video applications; downloadable electronic desktop communications software trading console that provides computer, telecommunications and internet capability; computer hardware and downloadable computer communications software that provides desktop communications and remote communications for use by financial and other market traders, and downloadable instruction manuals, sold as a unit; downloadable computer communications software for desktop communications and remote communications for use in the financial industry, trading floor environments, security and law enforcement industry, utility industry, healthcare industry and customer support and contact center environments and downloadable instructional manuals, sold as a unit; downloadable computer communications software and downloadable software in the nature of a mobile application for the connection, operation and management of virtual and video conferences, contact and directory management, meetings and telephone calls, for facilitating multimedia teleconferencing, videoconferencing services, web conferencing services, group broadcasts, social networking, instant messaging, electronic mail, email services, faxes, text messages, calendar synchronization, file sharing, telephone voice messages, and Voice over Internet Protocol (VoIP) communications; downloadable computer communications software and downloadable software in the nature of a mobile application for accessing multimedia and multiparty communications over computer networks and for integrating communication services with external service providers; downloadable computer communications software and downloadable software in the nature of a mobile application for recording, transcription, organization, display and management of messages, text, images, files, audio, video, data and audio-visual content Voice and data communications systems integration services, namely, maintaining communications infrastructure hardware which integrate voice and data communications systems used in trading room environments; technical customer support services, namely, troubleshooting in the nature of repairing computer hardware products for financial and telecommunications service firms Voice and data communications systems integration services, namely, designing and implementing communications infrastructure hardware and software which integrate voice and data communications systems used in trading room environments; technical customer support services, namely, proactive monitoring of computer systems to detect breakdowns and troubleshooting in the nature of diagnosing computer hardware and software problems and repair of computer software for financial and telecommunications service firms; Platform as a service (PAAS) services featuring computer software platforms for the connection, operation and management of virtual and video conferences, contact and directory management, meetings and telephone calls, for facilitating multimedia teleconferencing, videoconferencing services, web conferencing services, group broadcasts, social networking, instant messaging, electronic mail, email services, faxes, text messages, calendar synchronization, file sharing, telephone voice messages, and Voice over Internet Protocol (VoIP) communications services; Voice and data communications systems integration services, namely, maintaining communications infrastructure software for voice and data communications systems used in trading room environments
09 - Scientific and electric apparatus and instruments
37 - Construction and mining; installation and repair services
42 - Scientific, technological and industrial services, research and design
Goods & Services
Voice and data communications products, namely, integrated desktop and switching turrets and downloadable computer software platforms for use as a financial trading environment, which support voice, data and video applications; electronic desktop trading console that provides computer, telecommunications and internet capability; computer hardware and downloadable computer software that provides desktop communications capabilities and remote communications for use by financial and other market traders, and instruction manuals, sold as a unit; downloadable computer software that provides desktop communications capabilities and remote communications for use in the financial industry, trading floor environments, security and law enforcement industry, utility industry, healthcare industry and customer support and contact center environments and instructional manuals, sold as a unit; downloadable computer software and downloadable mobile application software for the connection, operation and management of virtual and video conferences, contact and directory management, meetings and telephone calls, for facilitating multimedia teleconferencing, videoconferencing services, web conferencing services, group broadcasts, social networking, instant messaging, electronic mail, email services, faxes, text messages, calendar synchronization, file sharing, telephone voice messages, and Voice over Internet Protocol (VoIP) communication services; downloadable computer software and downloadable mobile application software for accessing multimedia and multiparty communications over computer networks and for integrating communication services with external service providers; downloadable computer software and downloadable mobile application for recording, transcription, organization, display and management of messages, text, images, files, audio, video, data and audio-visual content Voice and data communications systems integration services, namely, maintaining communications infrastructure hardware which integrate voice and data communications systems used in trading room environments; technical customer support services, namely, troubleshooting in the nature of repairing computer hardware products for financial and telecommunications service firms Voice and data communications systems integration services, namely, designing and implementing communications infrastructure hardware and software which integrate voice and data communications systems used in trading room environments; technical customer support services, namely, proactive monitoring of computer systems to detect breakdowns and troubleshooting in the nature of diagnosing computer hardware and software problems and repair of computer software for financial and telecommunications service firms; Platform as a service (PAAS) featuring computer software platforms for the connection, operation and management of virtual and video conferences, contact and directory management, meetings and telephone calls, for facilitating multimedia teleconferencing, videoconferencing services, web conferencing services, group broadcasts, social networking, instant messaging, electronic mail, email services, faxes, text messages, calendar synchronization, file sharing, telephone voice messages, and Voice over Internet Protocol (VoIP) communication services; Voice and data communications systems integration services, namely, maintaining communications infrastructure software which integrate voice and data communications systems used in trading room environments
09 - Scientific and electric apparatus and instruments
37 - Construction and mining; installation and repair services
42 - Scientific, technological and industrial services, research and design
Goods & Services
Voice and data communications products, namely, integrated downloadable desktop communications software and switching turrets for trading securities and downloadable computer software platforms for use as a financial trading environment, which support voice, data and video applications; downloadable electronic desktop communications software trading console that provides computer, telecommunications and internet capability; computer hardware and downloadable computer communications software that provides desktop communications and remote communications for use by financial and other market traders, and downloadable instruction manuals, sold as a unit; downloadable computer communications software for desktop communications and remote communications for use in the financial industry, trading floor environments, security and law enforcement industry, utility industry, healthcare industry and customer support and contact center environments and downloadable instructional manuals, sold as a unit; downloadable computer communications software and downloadable software in the nature of a mobile application for the connection, operation and management of virtual and video conferences, contact and directory management, meetings and telephone calls, for facilitating multimedia teleconferencing, videoconferencing services, web conferencing services, group broadcasts, social networking, instant messaging, electronic mail, email services, faxes, text messages, calendar synchronization, file sharing, telephone voice messages, and Voice over Internet Protocol (VoIP) communications; downloadable computer communications software and downloadable software in the nature of a mobile application for accessing multimedia and multiparty communications over computer networks and for integrating communication services with external service providers; downloadable computer communications software and downloadable software in the nature of a mobile application for recording, transcription, organization, display and management of messages, text, images, files, audio, video, data and audio-visual content Voice and data communications systems integration services, namely, maintaining communications infrastructure hardware which integrate voice and data communications systems used in trading room environments; technical customer support services, namely, troubleshooting in the nature of repairing computer hardware products for financial and telecommunications service firms Voice and data communications systems integration services, namely, designing and implementing communications infrastructure hardware and software which integrate voice and data communications systems used in trading room environments; technical customer support services, namely, proactive monitoring of computer systems to detect breakdowns and troubleshooting in the nature of diagnosing computer hardware and software problems and repair of computer software for financial and telecommunications service firms; Platform as a service (PAAS) services featuring computer software platforms for the connection, operation and management of virtual and video conferences, contact and directory management, meetings and telephone calls, for facilitating multimedia teleconferencing, videoconferencing services, web conferencing services, group broadcasts, social networking, instant messaging, electronic mail, email services, faxes, text messages, calendar synchronization, file sharing, telephone voice messages, and Voice over Internet Protocol (VoIP) communications; Voice and data communications systems integration services, namely, maintaining communications infrastructure software for voice and data communications systems used in trading room environments
09 - Scientific and electric apparatus and instruments
37 - Construction and mining; installation and repair services
42 - Scientific, technological and industrial services, research and design
Goods & Services
Voice and data communications products, namely, integrated downloadable desktop communications software and switching turrets for trading securities and downloadable computer software platforms for use as a financial trading environment, which support voice, data and video applications; downloadable electronic desktop communications software trading console that provides computer, telecommunications and internet capability; computer hardware and downloadable computer communications software that provides desktop communications and remote communications for use by financial and other market traders, and downloadable instruction manuals, sold as a unit; downloadable computer communications software for desktop communications and remote communications for use in the financial industry, trading floor environments, security and law enforcement industry, utility industry, healthcare industry and customer support and contact center environments and downloadable instructional manuals, sold as a unit; downloadable computer communications software and downloadable software in the nature of a mobile application for the connection, operation and management of virtual and video conferences, contact and directory management, meetings and telephone calls, for facilitating multimedia teleconferencing, videoconferencing services, web conferencing services, group broadcasts, social networking, instant messaging, electronic mail, email services, faxes, text messages, calendar synchronization, file sharing, telephone voice messages, and Voice over Internet Protocol (VoIP) communications; downloadable computer communications software and downloadable software in the nature of a mobile application for accessing multimedia and multiparty communications over computer networks and for integrating communication services with external service providers; downloadable computer communications software and downloadable software in the nature of a mobile application for recording, transcription, organization, display and management of messages, text, images, files, audio, video, data and audio-visual content Voice and data communications systems integration services, namely, maintaining communications infrastructure hardware which integrate voice and data communications systems used in trading room environments; technical customer support services, namely, troubleshooting in the nature of repairing computer hardware products for financial and telecommunications service firms Voice and data communications systems integration services, namely, designing and implementing communications infrastructure hardware and software which integrate voice and data communications systems used in trading room environments; technical customer support services, namely, proactive monitoring of computer systems to detect breakdowns and troubleshooting in the nature of diagnosing computer hardware and software problems and repair of computer software for financial and telecommunications service firms; Platform as a service (PAAS) services featuring computer software platforms for the connection, operation and management of virtual and video conferences, contact and directory management, meetings and telephone calls, for facilitating multimedia teleconferencing, videoconferencing services, web conferencing services, group broadcasts, social networking, instant messaging, electronic mail, email services, faxes, text messages, calendar synchronization, file sharing, telephone voice messages, and Voice over Internet Protocol (VoIP) communications; Voice and data communications systems integration services, namely, maintaining communications infrastructure software for voice and data communications systems used in trading room environments
The present invention provides systems and methods employing a conferencing system for facilitating enhanced communication between users. In certain embodiments, the conferencing system comprises a communication interface configured to, during a conference session, provide a virtual and/or augmented conference between multiple users having access to a multi-channel, multi-access, always-on, and non-blocking communication. In particular embodiments, the communication interface is in communication with at least one additional component select from: a video component, a data component (e.g., that provides non-audio data to one or more of said users), an audio/video ambience component, and a whiteboard component.
09 - Scientific and electric apparatus and instruments
37 - Construction and mining; installation and repair services
42 - Scientific, technological and industrial services, research and design
Goods & Services
(1) Voice and data communications products, namely, integrated desktop and switching turrets and downloadable computer software platforms for use as a financial trading environment, which support voice, data and video applications; electronic desktop trading console that provides computer, telecommunications and internet capability; computer hardware and downloadable computer software that provides desktop communications capabilities and remote communications for use by financial and other market traders, and instruction manuals, sold as a unit; downloadable computer software that provides desktop communications capabilities and remote communications for use in the financial industry, trading floor environments, security and law enforcement industry, utility industry, healthcare industry and customer support and contact center environments and instructional manuals, sold as a unit; downloadable computer software and downloadable mobile application software for the connection, operation and management of virtual and video conferences, contact and directory management, meetings and telephone calls, for facilitating multimedia teleconferencing, videoconferencing services, web conferencing services, group broadcasts, social networking, instant messaging, electronic mail, email services, faxes, text messages, calendar synchronization, file sharing, telephone voice messages, and Voice over Internet Protocol (VoIP) communication services; downloadable computer software and downloadable mobile application software for accessing multimedia and multiparty communications over computer networks and for integrating communication services with external service providers; downloadable computer software and downloadable mobile application for recording, transcription, organization, display and management of messages, text, images, files, audio, video, data and audio-visual content (1) Voice and data communications systems integration services, namely, maintaining communications infrastructure hardware which integrate voice and data communications systems used in trading room environments; technical customer support services, namely, troubleshooting in the nature of repairing computer hardware products for financial and telecommunications service firms
(2) Voice and data communications systems integration services, namely, designing and implementing communications infrastructure hardware and software which integrate voice and data communications systems used in trading room environments; technical customer support services, namely, proactive monitoring of computer systems to detect breakdowns and troubleshooting in the nature of diagnosing computer hardware and software problems and repair of computer software for financial and telecommunications service firms; Platform as a service (PAAS) featuring computer software platforms for the connection, operation and management of virtual and video conferences, contact and directory management, meetings and telephone calls, for facilitating multimedia teleconferencing, videoconferencing services, web conferencing services, group broadcasts, social networking, instant messaging, electronic mail, email services, faxes, text messages, calendar synchronization, file sharing, telephone voice messages, and Voice over Internet Protocol (VoIP) communication services; Voice and data communications systems integration services, namely, maintaining communications infrastructure software which integrate voice and data communications systems used in trading room environments
09 - Scientific and electric apparatus and instruments
37 - Construction and mining; installation and repair services
42 - Scientific, technological and industrial services, research and design
Goods & Services
Voice and data communications products, namely, integrated desktop computers and automatic switching apparatus for telecommunication in the nature of switching turrets and downloadable computer software platforms for use as a financial trading environment for supporting voice, data and video applications; electronic desktop computer trading console that provides computer, telecommunications and internet capability; computer hardware and downloadable computer software that provides desktop communications capabilities and remote communications for use by financial and other market traders, and downloadable instruction manuals, sold as a unit; downloadable computer software that provides desktop communications capabilities and remote communications for use in the financial industry, trading floor environments, security and law enforcement industry, utility industry, healthcare industry and customer support and contact center environments and downloadable instructional manuals, sold as a unit; downloadable computer software and downloadable mobile application software for the connection, operation and management of virtual and video conferences, contact and directory management, meetings and telephone calls, for facilitating multimedia teleconferencing, videoconferencing services, web conferencing services, group broadcasts, social networking, instant messaging, electronic mail, email services, faxes, text messages, calendar synchronization, file sharing, telephone voice messages, and Voice over Internet Protocol (VoIP) communication services; Downloadable computer software and downloadable mobile application software for accessing multimedia and multiparty communications over computer networks and for integrating communication services with external service providers; downloadable computer software and downloadable mobile application software for recording, transcription, organization, display and management of messages, text, images, files, audio, video, data and audio-visual content Voice and data communications systems integration services, namely, maintenance of computer hardware and computer hardware systems in the nature of maintaining communications infrastructure hardware which integrate voice and data communications systems used in trading room environments; technical customer support services, namely, troubleshooting in the nature of repairing computer hardware products for financial and telecommunications service firms Voice and data communications systems integration services, namely, computer systems integrations services in the nature of designing and implementing communications infrastructure hardware and software which integrate voice and data communications systems used in trading room environments; technical customer support services, namely, proactive monitoring of technological functions of computer network systems to detect breakdowns and troubleshooting in the nature of diagnosing computer hardware and software problems and repair of computer software for financial and telecommunications service firms; Platform as a service (PAAS) featuring computer software platforms for the connection, operation and management of virtual and video conferences, contact and directory management, meetings and telephone calls, for facilitating multimedia teleconferencing, videoconferencing services, web conferencing services, group broadcasts, social networking, instant messaging, electronic mail, email services, faxes, text messages, calendar synchronization, file sharing, telephone voice messages, and Voice over Internet Protocol (VoIP) communication services
09 - Scientific and electric apparatus and instruments
37 - Construction and mining; installation and repair services
42 - Scientific, technological and industrial services, research and design
Goods & Services
Voice and data communications products, namely, integrated desktop and switching turrets and downloadable computer software platforms for use as a financial trading environment, which support voice, data and video applications; electronic desktop trading console that provides computer, telecommunications and internet capability; computer hardware and downloadable computer software that provides desktop communications capabilities and remote communications for use by financial and other market traders, and instruction manuals, sold as a unit; downloadable computer software that provides desktop communications capabilities and remote communications for use in the financial industry, trading floor environments, security and law enforcement industry, utility industry, healthcare industry and customer support and contact center environments and instructional manuals, sold as a unit; downloadable computer software and downloadable mobile application software for the connection, operation and management of virtual and video conferences, contact and directory management; downloadable computer software and downloadable mobile application software for the connection, operation and management of meetings and telephone calls, for facilitating multimedia teleconferencing, videoconferencing services, web conferencing services, group broadcasts, social networking, instant messaging, electronic mail, email services, faxes, text messages, calendar synchronization, file sharing, telephone voice messages, and Voice over Internet Protocol (VoIP) communication services; downloadable computer software and downloadable mobile application software for accessing multimedia and multiparty communications over computer networks and for integrating communication services with external service providers; downloadable computer software and downloadable mobile application for recording, transcription, organization, display and management of messages, text, images, files, audio, video, data and audio-visual content. Voice and data communications systems integration services, namely, maintaining communications infrastructure hardware which integrate voice and data communications systems used in trading room environments; technical customer support services, namely, troubleshooting in the nature of repairing computer hardware products for financial and telecommunications service firms; implementing communications infrastructure hardware which integrate voice and data communications systems used in trading room environments. Voice and data communications systems integration services, namely, designing software which integrate voice and data communications systems used in trading room environments; technical customer support services, namely, proactive monitoring of computer systems to detect breakdowns and troubleshooting in the nature of diagnosing computer hardware and software problems and repair of computer software for financial and telecommunications service firms; Platform as a service (PAAS) featuring computer software platforms for the connection, operation and management of virtual and video conferences, contact and directory management; Platform as a service (PAAS) featuring computer software platforms for the connection, operation and management of meetings and telephone calls, for facilitating multimedia teleconferencing, videoconferencing services, web conferencing services, group broadcasts, social networking, instant messaging, electronic mail, email services, faxes, text messages, calendar synchronization, file sharing, telephone voice messages, and Voice over Internet Protocol (VoIP) communication services; Voice and data communications systems integration services, namely, maintaining communications infrastructure software which integrate voice and data communications systems used in trading room environments.
09 - Scientific and electric apparatus and instruments
37 - Construction and mining; installation and repair services
42 - Scientific, technological and industrial services, research and design
Goods & Services
(1) Voice and data communications products, namely, integrated desktop and switching turrets and downloadable computer software platforms for use as a financial trading environment, which support voice, data and video applications; electronic desktop trading console that provides computer, telecommunications and internet capability; computer hardware and downloadable computer software that provides desktop communications capabilities and remote communications for use by financial and other market traders, and instruction manuals, sold as a unit; downloadable computer software that provides desktop communications capabilities and remote communications for use in the financial industry, trading floor environments, security and law enforcement industry, utility industry, healthcare industry and customer support and contact center environments and instructional manuals, sold as a unit; downloadable computer software and downloadable mobile application software for the connection, operation and management of virtual and video conferences, contact and directory management, meetings and telephone calls, for facilitating multimedia teleconferencing, videoconferencing services, web conferencing services, group broadcasts, social networking, instant messaging, electronic mail, email services, faxes, text messages, calendar synchronization, file sharing, telephone voice messages, and Voice over Internet Protocol (VoIP) communication services; downloadable computer software and downloadable mobile application software for accessing multimedia and multiparty communications over computer networks and for integrating communication services with external service providers; downloadable computer software and downloadable mobile application for recording, transcription, organization, display and management of messages, text, images, files, audio, video, data and audio-visual content. (1) Voice and data communications systems integration services, namely, maintaining communications infrastructure hardware which integrate voice and data communications systems used in trading room environments; technical customer support services, namely, troubleshooting in the nature of repairing computer hardware products for financial and telecommunications service firms.
(2) Voice and data communications systems integration services, namely, designing and implementing communications infrastructure hardware and software which integrate voice and data communications systems used in trading room environments; technical customer support services, namely, proactive monitoring of computer systems to detect breakdowns and troubleshooting in the nature of diagnosing computer hardware and software problems and repair of computer software for financial and telecommunications service firms; Platform as a service (PAAS) featuring computer software platforms for the connection, operation and management of virtual and video conferences, contact and directory management, meetings and telephone calls, for facilitating multimedia teleconferencing, videoconferencing services, web conferencing services, group broadcasts, social networking, instant messaging, electronic mail, email services, faxes, text messages, calendar synchronization, file sharing, telephone voice messages, and Voice over Internet Protocol (VoIP) communication services; Voice and data communications systems integration services, namely, maintaining communications infrastructure software which integrate voice and data communications systems used in trading room environments.
09 - Scientific and electric apparatus and instruments
37 - Construction and mining; installation and repair services
42 - Scientific, technological and industrial services, research and design
Goods & Services
Voice and data communications products, namely, integrated desktop computers and automatic switching apparatus for telecommunication in the nature of switching turrets and downloadable computer software platforms for use as a financial trading environment for supporting voice, data and video applications; electronic desktop computer trading console that provides computer, telecommunications and internet capability; computer hardware and downloadable computer software that provides desktop communications capabilities and remote communications for use by financial and other market traders, and downloadable instruction manuals, sold as a unit; downloadable computer software that provides desktop communications capabilities and remote communications for use in the financial industry, trading floor environments, security and law enforcement industry, utility industry, healthcare industry and customer support and contact center environments and downloadable instructional manuals, sold as a unit; downloadable computer software and downloadable mobile application software for the connection, operation and management of virtual and video conferences, contact and directory management, meetings and telephone calls, for facilitating multimedia teleconferencing, videoconferencing services, web conferencing services, group broadcasts, social networking, instant messaging, electronic mail, email services, faxes, text messages, calendar synchronization, file sharing, telephone voice messages, and Voice over Internet Protocol (VoIP) communication services; Downloadable computer software and downloadable mobile application software for accessing multimedia and multiparty communications over computer networks and for integrating communication services with external service providers; downloadable computer software and downloadable mobile application software for recording, transcription, organization, display and management of messages, text, images, files, audio, video, data and audio-visual content Voice and data communications systems integration services, namely, maintenance of computer hardware and computer hardware systems in the nature of maintaining communications infrastructure hardware which integrate voice and data communications systems used in trading room environments; technical customer support services, namely, troubleshooting in the nature of repairing computer hardware products for financial and telecommunications service firms Voice and data communications systems integration services, namely, computer systems integrations services in the nature of designing and implementing communications infrastructure hardware and software which integrate voice and data communications systems used in trading room environments; technical customer support services, namely, proactive monitoring of technological functions of computer network systems to detect breakdowns and troubleshooting in the nature of diagnosing computer hardware and software problems and repair of computer software for financial and telecommunications service firms; Platform as a service (PAAS) featuring computer software platforms for the connection, operation and management of virtual and video conferences, contact and directory management, meetings and telephone calls, for facilitating multimedia teleconferencing, videoconferencing services, web conferencing services, group broadcasts, social networking, instant messaging, electronic mail, email services, faxes, text messages, calendar synchronization, file sharing, telephone voice messages, and Voice over Internet Protocol (VoIP) communication services
24.
Systems, methods and computer program products for controlling the audio levels of multiple simultaneous communication channels
Methods, systems and computer program products are provided for aggregating active speaker channels, receiving, through an input interface, a selection of a solo speaker channel representing one of the plurality of speaker channels and setting the audio level of any one of the solo speaker channel and at least one non-solo speaker channel, or a combination of both the solo speaker channel and the at least one non-solo speaker channel.
H04L 65/1053 - IP private branch exchange [PBX] functionality entities or arrangements
H04M 1/60 - Substation equipment, e.g. for use by subscribers including speech amplifiers
H04M 1/247 - Telephone sets including user guidance or feature selection means facilitating their use
H04M 3/58 - Arrangements for transferring received calls from one subscriber to anotherArrangements affording interim conversations between either the calling or the called party and a third party
H04M 9/00 - Arrangements for interconnection not involving centralised switching
H04L 65/403 - Arrangements for multi-party communication, e.g. for conferences
09 - Scientific and electric apparatus and instruments
Goods & Services
Electronic desktop trading console in the nature of computer terminal and recorded computer software platform that provides computer and telecommunications capability; computer hardware and recorded computer software for use by financial and other market traders, and instruction manuals, sold as a unit
09 - Scientific and electric apparatus and instruments
37 - Construction and mining; installation and repair services
42 - Scientific, technological and industrial services, research and design
Goods & Services
Voice and data communications products, namely, integrated desktop and switching turrets and platforms for trading environments, which support voice, data and video applications; electronic desktop trading console that provides computer, telecommunications and internet capability; computer hardware and computer software that provides desktop communications capabilities and remote communications for use by financial and other market traders, and instruction manuals, sold as a unit; computer software that provides desktop communications capabilities and remote communications for use in the financial industry, trading floor environments, security and law enforcement industry, utility industry, healthcare industry and customer support and contact center environments and instructional manuals, sold as a unit; Computer software and downloadable mobile application software for the connection, operation and management of virtual and video conferences, contact and directory management; Computer software and downloadable mobile application software for the connection, operation and management of meetings and telephone calls, for facilitating multimedia teleconferencing, videoconferencing services, web conferencing services, group broadcasts, social networking, instant messaging, electronic mail, email services, faxes, text messages, calendar synchronization, file sharing, telephone voice messages, and Voice over Internet Protocol (VoIP) communication services; Computer software and downloadable mobile application software for accessing multimedia and multiparty communications over computer networks and for integrating communication services with external service providers; computer software and downloadable mobile application for recording, transcription, organization, display and management of messages, text, images, files, audio, video, data and audio-visual content. Voice and data communications systems integration services, namely, maintaining communications infrastructures which integrate voice and data communications systems used in trading room environments; implementing and integrating telecommunications networks, systems, hardware, apparatus and equipment that use voice and data, for use in trading room environments. Designing, implementing and integrating telecommunications networks, namely software systems and digital platforms that use voice and data, for use in trading room environments; technical customer support services, namely, proactive monitoring, troubleshooting, and supporting of hardware and software products for financial and telecommunications service firms; Platform as a service (PAAS) featuring computer software platforms for the connection, operation and management of virtual and video conferences, contact and directory management; Platform as a service (PAAS) featuring computer software platforms for the connection, operation and management of meetings and telephone calls, for facilitating multimedia teleconferencing, videoconferencing services, web conferencing services, group broadcasts, social networking, instant messaging, electronic mail, email services, faxes, text messages, calendar synchronization, file sharing, telephone voice messages, and Voice over Internet Protocol (VoIP) communication services.
09 - Scientific and electric apparatus and instruments
37 - Construction and mining; installation and repair services
42 - Scientific, technological and industrial services, research and design
Goods & Services
(1) Voice and data communications products, namely, integrated desktop and switching turrets and platforms for trading environments, which support voice, data and video applications; electronic desktop trading console that provides computer, telecommunications and internet capability; computer hardware and computer software that provides desktop communications capabilities and remote communications for use by financial and other market traders, and instruction manuals, sold as a unit; computer software that provides desktop communications capabilities and remote communications for use in the financial industry, trading floor environments, security and law enforcement industry, utility industry, healthcare industry and customer support and contact center environments and instructional manuals, sold as a unit. Computer software and downloadable mobile application software for the connection, operation and management of virtual and video conferences, contact and directory management, meetings and telephone calls, for facilitating multimedia teleconferencing, videoconferencing services, web conferencing services, group broadcasts, social networking, instant messaging, electronic mail, email services, faxes, text messages, calendar synchronization, file sharing, telephone voice messages, and Voice over Internet Protocol (VoIP) communication services; Computer software and downloadable mobile application software for accessing multimedia and multiparty communications over computer networks and for integrating communication services with external service providers; computer software and downloadable mobile application for recording, transcription, organization, display and management of messages, text, images, files, audio, video, data and audio-visual content (1) Voice and data communications systems integration services, namely, maintaining communications infrastructures which integrate voice and data communications systems used in trading room environments
(2) Voice and data communications systems integration services, namely, designing and implementing communications infrastructures which integrate voice and data communications systems used in trading room environments; technical customer support services, namely, proactive monitoring, troubleshooting, and supporting of hardware and software products for financial and telecommunications service firms. Platform as a service (PAAS) featuring computer software platforms for the connection, operation and management of virtual and video conferences, contact and directory management, meetings and telephone calls, for facilitating multimedia teleconferencing, videoconferencing services, web conferencing services, group broadcasts, social networking, instant messaging, electronic mail, email services, faxes, text messages, calendar synchronization, file sharing, telephone voice messages, and Voice over Internet Protocol (VoIP) communication services
A trigger event is set, based on information in an information flow. One or more actions are set to occur in response to occurrence of the trigger event. The information flow is received. The set one or more actions are performed upon occurrence of the trigger event, and a user interface is displayed based on the information flow. The actions include, but are not limited to, filtering display of information from the information flow in response to occurrence of the trigger event.
09 - Scientific and electric apparatus and instruments
37 - Construction and mining; installation and repair services
42 - Scientific, technological and industrial services, research and design
Goods & Services
Voice and data communications products, namely, integrated desktop and switching turrets and downloadable computer software platforms for use as a financial trading environment, which support voice, data and video applications; electronic desktop trading console that provides computer, telecommunications and internet capability; computer hardware and downloadable computer software that provides desktop communications capabilities and remote communications for use by financial and other market traders, and instruction manuals, sold as a unit; downloadable computer software that provides desktop communications capabilities and remote communications for use in the financial industry, trading floor environments, security and law enforcement industry, utility industry, healthcare industry and customer support and contact center environments and instructional manuals, sold as a unit; downloadable computer software and downloadable mobile application software for the connection, operation and management of virtual and video conferences, contact and directory management, meetings and telephone calls, for facilitating multimedia teleconferencing, videoconferencing services, web conferencing services, group broadcasts, social networking, instant messaging, electronic mail, email services, faxes, text messages, calendar synchronization, file sharing, telephone voice messages, and Voice over Internet Protocol (VoIP) communication services; downloadable computer software and downloadable mobile application software for accessing multimedia and multiparty communications over computer networks and for integrating communication services with external service providers; downloadable computer software and downloadable mobile application for recording, transcription, organization, display and management of messages, text, images, files, audio, video, data and audio-visual content Voice and data communications systems integration services, namely, maintaining communications infrastructure hardware which integrate voice and data communications systems used in trading room environments; technical customer support services, namely, troubleshooting in the nature of repairing computer hardware products for financial and telecommunications service firms Voice and data communications systems integration services, namely, designing and implementing communications infrastructure hardware and software which integrate voice and data communications systems used in trading room environments; technical customer support services, namely, proactive monitoring of computer systems to detect breakdowns and troubleshooting in the nature of diagnosing computer hardware and software problems and repair of computer software for financial and telecommunications service firms; Platform as a service (PAAS) featuring computer software platforms for the connection, operation and management of virtual and video conferences, contact and directory management, meetings and telephone calls, for facilitating multimedia teleconferencing, videoconferencing services, web conferencing services, group broadcasts, social networking, instant messaging, electronic mail, email services, faxes, text messages, calendar synchronization, file sharing, telephone voice messages, and Voice over Internet Protocol (VoIP) communication services; Voice and data communications systems integration services, namely, maintaining communications infrastructure software which integrate voice and data communications systems used in trading room environments
30.
Systems, methods and computer program products for performing active media transmission swap
Multiple simultaneous calls are controlled. At least one processor is used to display an interface including indicators corresponding to at least two audio presentation devices. Each interface includes call contextual controls which change according to the state of a call. A swap control swaps an active call between the audio presentation devices corresponding to the indicators.
H04M 9/00 - Arrangements for interconnection not involving centralised switching
H04M 3/58 - Arrangements for transferring received calls from one subscriber to anotherArrangements affording interim conversations between either the calling or the called party and a third party
H04M 1/247 - Telephone sets including user guidance or feature selection means facilitating their use
H04M 3/56 - Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities
H04M 1/60 - Substation equipment, e.g. for use by subscribers including speech amplifiers
H04L 29/06 - Communication control; Communication processing characterised by a protocol
Multiple simultaneous calls are controlled. At least one processor is used to display an interface including indicators corresponding to at least two audio presentation devices. Each interface includes call contextual controls which change according to the state of a call. A swap control swaps an active call between the audio presentation devices corresponding to the indicators.
H04L 29/06 - Communication control; Communication processing characterised by a protocol
H04M 3/56 - Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities
H04M 1/60 - Substation equipment, e.g. for use by subscribers including speech amplifiers
H04M 1/247 - Telephone sets including user guidance or feature selection means facilitating their use
H04M 9/00 - Arrangements for interconnection not involving centralised switching
H04M 3/58 - Arrangements for transferring received calls from one subscriber to anotherArrangements affording interim conversations between either the calling or the called party and a third party
The present invention provides systems and methods employing a conferencing system for facilitating enhanced communication between users. In certain embodiments, the conferencing system comprises a communication interface configured to, during a conference session, provide a virtual and/or augmented conference between multiple users having access to a multi-channel, multi-access, always-on, and non-blocking communication. In particular embodiments, the communication interface is in communication with at least one additional component select from: a video component, a data component (e.g., that provides non-audio data to one or more of said users), an audio/video ambience component, and a whiteboard component.
H04L 29/06 - Communication control; Communication processing characterised by a protocol
G06F 3/01 - Input arrangements or combined input and output arrangements for interaction between user and computer
G10L 25/63 - Speech or voice analysis techniques not restricted to a single one of groups specially adapted for particular use for comparison or discrimination for estimating an emotional state
A trigger event is set, based on information in an information flow. One or more actions are set to occur in response to occurrence of the trigger event. The information flow is received. The set one or more actions are performed upon occurrence of the trigger event, and a user interface is displayed based on the information flow. The actions include, but are not limited to, filtering display of information from the information flow in response to occurrence of the trigger event.
09 - Scientific and electric apparatus and instruments
37 - Construction and mining; installation and repair services
42 - Scientific, technological and industrial services, research and design
Goods & Services
Voice and data communications products, namely computer software, integrated desktop and switching turrets, computer applications software, and computer software platforms for voice, data, and video communications within trading environments and other regulated environments, namely, financial service firms that require communications which can adhere to regulatory requirements for voice, data and video applications; downloadable cloud computer software for communication between multiple computers and between computers and local and global computer networks within regulated environments, namely, the financial trading room and investment firm environments; computer software for enabling global financial market participants to communicate using private, secure VoIP networks; telecommunications and data networking hardware, namely, devices for transporting and aggregating voice, data, and video communications across multiple network infrastructures and communications protocols; software for the capture, archiving, retrieval and analysis of communication information, namely, voice, data and video content. Voice and data communications systems integration services, namely, maintaining communications infrastructures which integrate voice and data communications systems used in trading room environments and other regulated environments, namely, financial service firms that require communications which can adhere to regulatory requirements for voice, data and video applications. Voice and data communications systems integration services, namely, designing and implementing communication infrastructures and software therefor which integrate voice and data communications systems used in financial trading environments and other regulated environments, namely, financial service firms that require communications which can adhere to regulatory requirements for voice, data and video applications; electronic storage services for archiving databases, images and other electronic data; computer services, namely, integration of private and public cloud computing environments; computer services, namely, cloud hosting provider services; voice and data communications systems integration services, namely, maintaining software which integrates voice and data communications systems used in trading environments and other regulated environments, namely, financial service firms that require communications which can adhere to regulatory requirements for voice, data and video applications.
35.
SYSTEMS, METHODS AND COMPUTER PROGRAM PRODUCTS FOR CONTROLLING THE AUDIO LEVELS OF MULTIPLE SIMULTANEOUS COMMUNICATION CHANNELS
Methods, systems and computer program products are provided for aggregating a active speaker channels, receiving, through an input interface, a selection of a solo speaker channel representing one of the plurality of speaker channels and setting the audio level of any one of the solo speaker channel and at least one non-solo speaker channel, or a combination of both the solo speaker channel and the at least one non-solo speaker channel.
Multiple simultaneous calls are controlled. At least one processor is used to display an interface including indicators corresponding to at least two audio presentation devices. Each interface includes call contextual controls which change according to the state of a call. A swap control swaps an active call between the audio presentation devices corresponding to the indicators.
Methods, systems and computer program products are provided for aggregating a active speaker channels, receiving, through an input interface, a selection of a solo speaker channel representing one of the plurality of speaker channels and setting the audio level of any one of the solo speaker channel and at least one non-solo speaker channel, or a combination of both the solo speaker channel and the at least one non-solo speaker channel.
H04L 29/06 - Communication control; Communication processing characterised by a protocol
H04M 1/60 - Substation equipment, e.g. for use by subscribers including speech amplifiers
H04M 3/56 - Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities
H04M 1/247 - Telephone sets including user guidance or feature selection means facilitating their use
H04M 3/58 - Arrangements for transferring received calls from one subscriber to anotherArrangements affording interim conversations between either the calling or the called party and a third party
H04M 9/00 - Arrangements for interconnection not involving centralised switching
38.
Systems, methods and computer program products for performing call swap
Multiple simultaneous calls are controlled. At least one processor is used to display an interface including indicators corresponding to at least two audio presentation devices. Each interface includes call contextual controls which change according to the state of a call. A swap control swaps an active call between the audio presentation devices corresponding to the indicators.
H04M 3/58 - Arrangements for transferring received calls from one subscriber to anotherArrangements affording interim conversations between either the calling or the called party and a third party
H04M 1/247 - Telephone sets including user guidance or feature selection means facilitating their use
H04M 9/00 - Arrangements for interconnection not involving centralised switching
09 - Scientific and electric apparatus and instruments
37 - Construction and mining; installation and repair services
38 - Telecommunications services
42 - Scientific, technological and industrial services, research and design
Goods & Services
Voice and data communications products, namely, computer software, integrated desktop and switching turrets, computer applications software, and computer software platforms for voice, data, and video communications within trading environments and other regulated environments, namely, financial service firms that require communications which can adhere to regulatory requirements for voice, data and video applications; downloadable cloud computer software for communication between multiple computers and between computers and local and global computer networks within regulated environments, namely, the financial trading room and investment firm environments; computer software for enabling global financial market participants to communicate using private, secure VoIP networks; telecommunications and data networking hardware, namely, devices for transporting and aggregating voice, data, and video communications across multiple network infrastructures and communications protocols; software for the capture, archiving, retrieval and analysis of communication information, namely, voice, data and video content Voice and data communications systems integration services, namely, maintaining communications infrastructures which integrate voice and data communications systems used in trading room environments and other regulated environments, namely, financial service firms that require communications which can adhere to regulatory requirements for voice, data and video applications Leasing of voice and data integration communication systems equipment; telecommunications and information technology, Internet Protocol (IP), Virtual Private Network and private line services, namely, the transmission of multicasting in the nature of broadcasting of voice, data, images, video, audio, stills, sound, applications and information via global communication networks; leasing of telecommunication equipment, components, supplies and systems for multiple user interactive access to global communications networks; electronic transmission for others of securities, market data and financial information via computer linking services, namely, communicating and routing all such information to others via a global computer network Voice and data communications systems integration services, namely, designing and implementing communication infrastructures and software therefor which integrate voice and data communications systems used in financial trading environments and other regulated environments, namely, financial service firms that require communications which can adhere to regulatory requirements for voice, data and video applications; electronic storage services for archiving databases, images and other electronic data; computer services, namely, integration of private and public cloud computing environments; computer services, namely, cloud hosting provider services; voice and data communications systems integration services, namely, maintaining software which integrates voice and data communications systems used in trading environments and other regulated environments, namely, financial service firms that require communications which can adhere to regulatory requirements for voice, data and video applications
09 - Scientific and electric apparatus and instruments
37 - Construction and mining; installation and repair services
38 - Telecommunications services
42 - Scientific, technological and industrial services, research and design
Goods & Services
Voice and data communications products, namely, computer software, integrated desktop and switching turrets, computer applications software, and computer software platforms for voice, data, and video communications within trading environments and other regulated environments, namely, financial service firms that require communications which can adhere to regulatory requirements for voice, data and video applications; downloadable cloud computer software for communication between multiple computers and between computers and local and global computer networks within regulated environments, namely, the financial trading room and investment firm environments; computer software for enabling global financial market participants to communicate using private, secure VoIP networks; telecommunications and data networking hardware, namely, devices for transporting and aggregating voice, data, and video communications across multiple network infrastructures and communications protocols; software for the capture, archiving, retrieval and analysis of communication information, namely, voice, data and video content Voice and data communications systems integration services, namely, maintaining communications infrastructures which integrate voice and data communications systems used in trading room environments and other regulated environments, namely, financial service firms that require communications which can adhere to regulatory requirements for voice, data and video applications Leasing of voice and data integration communication systems equipment; telecommunications and information technology, Internet Protocol (IP), Virtual Private Network and private line services, namely, the transmission of multicasting in the nature of broadcasting of voice, data, images, video, audio, stills, sound, applications and information via global communication networks; leasing of telecommunication equipment, components, supplies and systems for multiple user interactive access to global communications networks; electronic transmission for others of securities, market data and financial information via computer linking services, namely, communicating and routing all such information to others via a global computer network Voice and data communications systems integration services, namely, designing and implementing communication infrastructures and software therefor which integrate voice and data communications systems used in financial trading environments and other regulated environments, namely, financial service firms that require communications which can adhere to regulatory requirements for voice, data and video applications; electronic storage services for archiving databases, images and other electronic data; computer services, namely, integration of private and public cloud computing environments; computer services, namely, cloud hosting provider services; voice and data communications systems integration services, namely, maintaining software which integrates voice and data communications systems used in trading environments and other regulated environments, namely, financial service firms that require communications which can adhere to regulatory requirements for voice, data and video applications
42 - Scientific, technological and industrial services, research and design
Goods & Services
Voice and data communications systems integration services, namely, designing and implementing communication infrastructures and software therefor which integrate voice and data communications systems used in financial trading room environments and other regulated environments, namely, financial service firms that require communications which can adhere to regulatory requirements for voice, electronic storage services for archiving databases, images and other electronic data; computer services, namely, integration of private and public cloud computing environments; computer services, namely, cloud hosting provider services
42.
Multi-channel multi-access voice over IP intercommunication systems and methods
The present invention provides systems and methods employing Voice over Internet Protocol (VoIP) technology to provide multi-channel, multi-access voice communication capabilities.
The present invention provides systems and methods employing Voice over Internet Protocol (VoIP) technology to provide multi-channel, multi-access voice communication capabilities.
H04L 12/16 - Arrangements for providing special services to substations
G06F 15/16 - Combinations of two or more digital computers each having at least an arithmetic unit, a program unit and a register, e.g. for a simultaneous processing of several programs
H04M 3/42 - Systems providing special services or facilities to subscribers
H04L 12/18 - Arrangements for providing special services to substations for broadcast or conference
H04L 29/06 - Communication control; Communication processing characterised by a protocol
H04M 3/56 - Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities
A trigger event is set, based on information in an information flow. One or more actions are set to occur in response to occurrence of the trigger event. The information flow is received. The set one or more actions are performed upon occurrence of the trigger event, and a user interface is displayed based on the information flow. The actions include, but are not limited to, filtering display of information from the information flow in response to occurrence of the trigger event.
A trigger event is set, based on information in an information flow. One or more actions are set to occur in response to occurrence of the trigger event. The information flow is received. The set one or more actions are performed upon occurrence of the trigger event, and a user interface is displayed based on the information flow. The actions include, but are not limited to, filtering display of information from the information flow in response to occurrence of the trigger event.
Subscription notifications are provided by receiving a request from a subscriber to register a subscription, the request identifying (i) a topic, (ii) a protocol corresponding to a first adaptor and supported by the subscriber, and (iii) a parameter associated with the protocol. The request is validated based on the parameter, and subscription data is stored. The subscription data is organized as a hierarchical data structure including a plurality of topics and sub-topics, each of the topics and sub-topics being associated with one or more subscribers and adaptors. A message to be published for a topic is received from a publisher. A plurality of adaptors, which correspond to a plurality of protocols, respectively, to be used for the topic is identified in the subscription data. A plurality of notifications corresponding to the message is published by the plurality of adaptors using the plurality of protocols, respectively.
G06F 15/16 - Combinations of two or more digital computers each having at least an arithmetic unit, a program unit and a register, e.g. for a simultaneous processing of several programs
H04L 29/08 - Transmission control procedure, e.g. data link level control procedure
Data is received from multiple data sources. At least one of the data sources is an active audio or video communication. The received data is analyzed by extracting instances of a keyword from the received data and analyzing contextual data near the keyword. Sentiment about the extracted keyword is gauged based on the contextual data. The derived sentiment data from the multiple data sources is aggregated, and an aggregated view of the derived sentiment data is presented.
A processor aggregates communications data received from one or more data sources via a communications network. The processor associates the aggregated communications data with supplemental data. The associated communications data is correlated based on temporal data, a tag, a query, and/or a command. A graphical user interface (GUI) is formatted based on the correlated communications data. The formatted GUI is provided to a display device.
49.
User interface displaying communication information
A processor aggregates communications data received from one or more data sources via a communications network. The processor associates the aggregated communications data with supplemental data. The associated communications data is correlated based on temporal data, a tag, a query, and/or a command. A graphical user interface (GUI) is formatted based on the correlated communications data. The formatted GUI is provided to a display device.
Data is received from multiple data sources. At least one of the data sources is an active audio or video communication. The received data is analyzed by extracting instances of a keyword from the received data and analyzing contextual data near the keyword. Sentiment about the extracted keyword is gauged based on the contextual data. The derived sentiment data from the multiple data sources is aggregated, and an aggregated view of the derived sentiment data is presented.
Systems, methods, and computer program products are provided for testing a voice communication system. A job instruction is transmitted from an application server to a turret via a communications network. The application server causes the turret to execute at least one diagnostic test based on the job instruction. The application server receives, from the turret via the communications network, a message including a result of the at least one diagnostic test.
Resources in a communication system are associated based on a query by receiving the query from a client device, generating requests based on the query, each request being formatted in a different message format, transmitting each of the plurality of requests to at least one corresponding source, and receiving at least one result associated with the query from the at least one corresponding source, where each result is associated with a communications application.
Resources in a communication system are associated based on a query by receiving the query from a client device, generating requests based on the query, each request being formatted in a different message format, transmitting each of the plurality of requests to at least one corresponding source, and receiving at least one result associated with the query from the at least one corresponding source, where each result is associated with a communications application.
G06F 15/16 - Combinations of two or more digital computers each having at least an arithmetic unit, a program unit and a register, e.g. for a simultaneous processing of several programs
H04M 7/00 - Arrangements for interconnection between switching centres
37 - Construction and mining; installation and repair services
38 - Telecommunications services
42 - Scientific, technological and industrial services, research and design
Goods & Services
(1) Voice and data communications systems integration services, namely installing and maintaining communications infrastructures which integrate voice and data communications systems
(2) Leasing and management of voice and data communication systems integration services
(3) Telecommunications and information technology, Internet Protocol (IP), Virtual Private Network and private line services, namely the transmission and multicasting of voice, data, images, video, audio, stills, sound, applications and information via global communication networks, namely, providing multiple user access to a global computer network in the field of global capital markets
37 - Construction and mining; installation and repair services
38 - Telecommunications services
42 - Scientific, technological and industrial services, research and design
Goods & Services
Voice and data communications systems integration services, namely installing and maintaining communications infrastructures which integrate voice and data communications systems. Leasing and management of voice and data communication systems integration services; Virtual Private Network and private line services, namely the transmission and multicasting of voice, data, images, video, audio, stills, sound, applications and information via global communication networks. Telecommunications and information technology, Internet Protocol (IP); leasing and management of equipment, components, supplies and systems for multiple user interactive access to global communications networks.
Leasing of voice and data integration communication systems equipment; telecommunications and information technology, Internet Protocol (IP), Virtual Private Network and private line services, namely, the transmission of multicasting in the nature of broadcasting of voice, data, images, video, audio, stills, sound, applications and information via global communication networks; leasing of telecommunication equipment, components, supplies and systems for multiple user interactive access to global communications networks
57.
SESSION INITIATION PROTOCOL EXTENSIONS FOR CALL CONTROL AND RESOURCE STATUS MONITORING IN TURRETS AND TURRET SWITCHING SYSTEMS
Systems, methods, and computer program products are provided for controlling calls and monitoring resource status for turret systems. A SIP message including at least one of a header field and an event package is received from a SIP user agent over a communication network. The header field includes a first parameter corresponding to a first call feature and the event package includes a second parameter corresponding to a second call feature. At least one of the first call feature and the second call feature is implemented by the Softswitch or a SIP-enabled turret in response to the receiving.
Systems, methods, and computer program products are provided for controlling calls and monitoring resource status for turret systems. A SIP message including at least one of a header field and an event package is received from a SIP user agent over a communication network. The header field includes a first parameter corresponding to a first call feature and the event package includes a second parameter corresponding to a second call feature. At least one of the first call feature and the second call feature is implemented by the softswitch or a SIP-enabled turret in response to the receiving.
09 - Scientific and electric apparatus and instruments
42 - Scientific, technological and industrial services, research and design
Goods & Services
(1) Computer software for allowing access, downloading, and management of, financial and trading data over computer networks, and the Internet; computer software and downloadable computer software for allowing access to information systems for the display, and management of, financial and trading data over computer networks, and the Internet; computer software and downloadable computer software for mobile devices and desktop applications for allowing access, downloading, and management of, financial and trading data over computer networks, and the Internet. (1) Computer software development services namely, product customization, integration and custom application development; computer software consulting services; development, updating and maintenance of workgroup and enterprise computer software for others; technical support services, namely, troubleshooting of computer application and maintenance problems.
09 - Scientific and electric apparatus and instruments
42 - Scientific, technological and industrial services, research and design
Goods & Services
Computer software for allowing access, downloading, and interaction with, and management of, financial and trading data over computer networks, and the Internet; computer software and downloadable computer software for allowing access to information systems for the display, interaction with, and management of, financial and trading data over computer networks, and the Internet; computer software and downloadable computer software for mobile devices and desktop applications for allowing access, downloading, interaction with, and management of, financial and trading data over computer networks, and the Internet. Computer software development services featuring product customization, integration and custom application development; computer software consulting services; development, updating and maintenance of workgroup and enterprise computer software for others; technical support services, namely, troubleshooting of computer application and maintenance problems.
09 - Scientific and electric apparatus and instruments
42 - Scientific, technological and industrial services, research and design
Goods & Services
(1) Voice and data communications products, namely, integrated desktop and switching turrets and platforms for trading environments, which support voice and data communications products, namely, integrated desktop and switching turrets and platforms for trading environments, which support voice communications, data communications, telephony, voice over IP, instant messaging and chat, dedicated client-specific data streams, intercom, dedicated permanent open hoot and holler telecommunications connection, video, video teleconferencing, electronic contact integration, voice recording; electronic desktop trading console with integrated computer to receive voice and data streams through secure dedicated circuits and networks; computer hardware and computer software that provides desktop and remote communications capabilities, namely, voice communications, data communications, telephony, voice over IP, instant messaging and chat, dedicated client-specific data streams, intercom, dedicated permanent open hoot and holler telecommunications connection, video, video teleconferencing, electronic contact integration, voice recording all for use by financial and other market traders, and instruction manuals, sold as a unit; Computer software that provides desktop communications capabilities, namely, voice communications, data communications, telephony, voice over IP, instant messaging and chat, dedicated client-specific data streams, intercom, dedicated permanent open hoot and holler telecommunications connection, video, video teleconferencing, electronic contact integration, voice recording all for use in the financial industry, trading floor environments, security and law enforcement industry, utility industry, healthcare industry and customer support and contact center environments and instructional manuals, sold as a unit. (1) Voice and data communications systems integration services, namely, maintaining communications infrastructures which integrate voice and data communications systems used in trading room environments; Voice and data communications systems integration services, namely, designing and implementing communications infrastructures which integrate voice and data communications systems used in trading room environments; technical customer support services, namely, proactive monitoring, troubleshooting, and supporting of hardware and software products for financial and telecommunications service firms.
09 - Scientific and electric apparatus and instruments
Goods & Services
Computer software for allowing access, downloading, and interaction with, and management of, financial and trading data over computer networks, and the Internet; computer software and downloadable computer software for allowing access to information systems for the display, interaction with, and management of, financial and trading data over computer networks, and the Internet; computer software and downloadable computer software for mobile devices and desktop applications for allowing access, downloading, interaction with, and management of, financial and trading data over computer networks, and the Internet
42 - Scientific, technological and industrial services, research and design
Goods & Services
Computer software development services featuring product customization, integration and custom application development; computer software consulting services; development, updating and maintenance of workgroup and enterprise computer software for others; technical support services, namely, troubleshooting of computer application and maintenance problems
Broadcasting data streams to telephony devices via talk paths, wherein audio data streams are muted based on connection states of each of the plurality of talk paths. Each telephony device sends an input audio data stream to a media server via a respective talk path. The media server combines input audio data streams received from the telephony devices to generate output audio data streams for sending to the telephony devices via the respective talk paths. For each telephony device, a determination is made as to whether to mute the respective output audio data stream. The determination is based on connection states of each of the talk paths.
Broadcasting data streams to telephony devices via talk paths, wherein audio data streams are muted based on connection states of each of the plurality of talk paths. Each telephony device sends an input audio data stream to a media server via a respective talk path. The media server combines input audio data streams received from the telephony devices to generate output audio data streams for sending to the telephony devices via the respective talk paths. For each telephony device, a determination is made as to whether to mute the respective output audio data stream. The determination is based on connection states of each of the talk paths.
Systems, methods, and computer program products are provided for manual ring-down communication using Session Initiation Protocol (SIP). A first SIP user agent transmits a message to a second SIP user agent over an Internet Protocol (IP) network to establish a SIP session. The first SIP user agent determines that a signal key associated with a first communication device has been selected and transmits, to the second SIP user agent over the IP network, a start event message to cause a second communication device to activate an alert. The first SIP user agent determines that the signal key has been released and transmits over the IP network an end event message to deactivate the alert. The first SIP user agent transmits, to the second SIP user agent over the IP network, one or more subsequent INVITE messages at a predetermined repetition rate to refresh the SIP session.
09 - Scientific and electric apparatus and instruments
42 - Scientific, technological and industrial services, research and design
Goods & Services
(1) Voice and data communications products, namely, integrated desktop and switching turrets and platforms for trading environments, which support voice and data communications products, namely, integrated desktop and switching turrets and platforms for trading environments, which support voice communications, data communications, telephony, voice over IP, instant messaging and chat, dedicated client-specific data streams, intercom, dedicated permanent open hoot and holler telecommunications connection, video, video teleconferencing, electronic contact integration, voice recording; electronic desktop trading console with integrated computer to receive voice and data streams through secure dedicated circuits and networks; computer hardware and computer software that provides desktop and remote communications capabilities, namely, voice communications, data communications, telephony, voice over IP, instant messaging and chat, dedicated client-specific data streams, intercom, dedicated permanent open hoot and holler telecommunications connection, video, video teleconferencing, electronic contact integration, voice recording all for use by financial and other market traders, and instruction manuals, sold as a unit; Computer software that provides desktop communications capabilities, namely, voice communications, data communications, telephony, voice over IP, instant messaging and chat, dedicated client-specific data streams, intercom, dedicated permanent open hoot and holler telecommunications connection, video, video teleconferencing, electronic contact integration, voice recording all for use in the financial industry, trading floor environments, security and law enforcement industry, utility industry, healthcare industry and customer support and contact center environments and instructional manuals, sold as a unit. (1) Voice and data communications systems integration services, namely maintaining communications infrastructures which integrate voice and data communications systems used in trading room environments; Voice and data communications systems integration services, namely designing and implementing communications infrastructures which integrate voice and data communications systems used in trading room environments; technical customer support services, namely, proactive monitoring, troubleshooting, and supporting of hardware and software products for financial and telecommunications service firms.
09 - Scientific and electric apparatus and instruments
37 - Construction and mining; installation and repair services
42 - Scientific, technological and industrial services, research and design
Goods & Services
Voice and data communications products, namely integrated desktop and switching turrets and platforms for trading environments, which support voice, data and video applications; electronic desktop trading console that provides computer, telecommunications and internet capability; computer hardware and computer software that provides desktop and remote communications capabilities for use by financial and other market traders, and instruction manuals, sold as a unit; Computer software that provides desktop communications capabilities for use in the financial industry, trading floor environments, security and law enforcement industry, utility industry, healthcare industry and customer support and contact center environments and instructional manuals, sold as a unit. Voice and data communications systems integration services, namely maintaining communications infrastructures which integrate voice and data communications systems used in trading room environments. Voice and data communications systems integration services, namely designing and implementing communications infrastructures which integrate voice and data communications systems used in trading room environments; technical customer support services, namely, proactive monitoring, troubleshooting, and supporting of hardware and software products for financial and telecommunications service firms.
09 - Scientific and electric apparatus and instruments
37 - Construction and mining; installation and repair services
42 - Scientific, technological and industrial services, research and design
Goods & Services
Voice and data communications products, namely, integrated desktop and switching turrets and platforms for trading environments, which support voice, data and video applications; electronic desktop trading console that provides computer, telecommunications and internet capability; computer hardware and computer software that provides desktop communications capabilities and remote communications for use by financial and other market traders, and instruction manuals, sold as a unit; computer software that provides desktop communications capabilities and remote communications for use in the financial industry, trading floor environments, security and law enforcement industry, utility industry, healthcare industry and customer support and contact center environments and instructional manuals, sold as a unit Voice and data communications systems integration services, namely, maintaining communications infrastructures which integrate voice and data communications systems used in trading room environments Voice and data communications systems integration services, namely, designing and implementing communications infrastructures which integrate voice and data communications systems used in trading room environments; technical customer support services, namely, proactive monitoring, troubleshooting, and supporting of hardware and software products for financial and telecommunications service firms
70.
CONVERGED DESKTOP BETWEEN A PC AND A TRADING TURRET
A personal computer and a telephony device are integrated using an input director and an input receiver. The input director is configured to receive an instruction from a user interface device, the instruction corresponding to a function of the telephony device. The input receiver is configured to receive the instruction from the input director and control the telephony device based on the instruction.
A personal computer and a telephony device are integrated using an input director and an input receiver. The input director is configured to receive an instruction from a user interface device, the instruction corresponding to a function of the telephony device. The input receiver is configured to receive the instruction from the input director and control the telephony device based on the instruction.
A communications system including a turret switching system constructed to communicate to a Web server, a turret device, and to a remote communications device via a first communications network, the Web server being constructed to communicate to a client device via a second communications network, and the client device constructed to control switching across a plurality of lines.
Systems, methods, apparatus and computer program products are provided for sharing one or more resources across a turret system and a telephone exchange including an agent. The agent is configured to register into the telephone exchange as a predetermined device and to receive a state change notification of a resource from at least one of the telephone exchange and the turret system. Receipt of the state change notification causes the agent to change a state of a corresponding resource.
Systems, methods, apparatus and computer program products are provided for sharing a resource including a subscription engine configured to subscribe to a first turret system to share the resource, a state change engine configured to receive a state change notification corresponding to the resource, from the turret system, and a failover engine configured to invite the turret system to initiate a connection to the resource.
The present invention provides systems and methods employing Voice over Internet Protocol (VoIP) technology to provide full summing and non-blocking, multi-channel, multi-access voice communication capabilities.
H04L 12/16 - Arrangements for providing special services to substations
H04L 12/66 - Arrangements for connecting between networks having differing types of switching systems, e.g. gateways
G06F 15/16 - Combinations of two or more digital computers each having at least an arithmetic unit, a program unit and a register, e.g. for a simultaneous processing of several programs
09 - Scientific and electric apparatus and instruments
Goods & Services
Computer software that provides desktop communications capabilities for use in the financial industry, trading floor environments, security and law enforcement industry, utility industry, healthcare industry and customer support and contact center environments and instructional manuals, sold as a unit
09 - Scientific and electric apparatus and instruments
42 - Scientific, technological and industrial services, research and design
Goods & Services
(1) Voice and data communications apparatus, namely integrated desktop and mobile communications devices, namely computer consoles, trading turret systems and computer software and application platforms which support voice, data and video applications for the banking, securities and financial services industries (1) Voice and data communication systems services, namely, the designing, implementing and maintaining of communications software for the banking, securities, and financial services industries
09 - Scientific and electric apparatus and instruments
42 - Scientific, technological and industrial services, research and design
Goods & Services
Voice and data communications apparatus, integrated desktop and switching turrets and platforms for banking and financial trading environments, which support voice, data and video applications. Voice and data communication systems integration services; designing, implementing and maintaining software for banking and financial trading room environments.
79.
System, method and apparatus for recording and reproducing trading communications
Apparatus, method and system are provided for recording and reproducing audio channel signals. A processor captures the audio channel signals communicated through communication channels over a network. A circular buffer configured to store the audio channel signals captured by the processor, such that when the end of the circular buffer is reached the storing starts at a beginning of the circular buffer, is also included. An actuator actuates the processor to copy the audio channel signals stored in the circular buffer into a temporary buffer and cause the processor to reproduce the audio channel signals stored in the temporary buffer.
Apparatus, method and system (700) are provided for recording and reproducing (718) audio channel signals. A processor (702) captures the audio channel signals communicated through communication channels over a network (712). A circular buffer (716) configured to store the audio channel signals captured by the processor (702), such that when the end of the circular buffer (716) is reached the storing starts at a beginning of the circular buffer (716), is also included. An actuator actuates the processor (702) to copy the audio channel signals stored in the circular buffer (716) into a temporary buffer (704) and cause the processor to reproduce the audio channel signals stored in the temporary buffer.
G06F 15/16 - Combinations of two or more digital computers each having at least an arithmetic unit, a program unit and a register, e.g. for a simultaneous processing of several programs
G06F 15/173 - Interprocessor communication using an interconnection network, e.g. matrix, shuffle, pyramid, star or snowflake
H04N 5/445 - Receiver circuitry for displaying additional information
H04M 11/04 - Telephonic communication systems specially adapted for combination with other electrical systems with alarm systems, e.g. fire, police or burglar alarm systems
H04M 15/00 - Arrangements for metering, time-control or time-indication
H04B 10/00 - Transmission systems employing electromagnetic waves other than radio-waves, e.g. infrared, visible or ultraviolet light, or employing corpuscular radiation, e.g. quantum communication
G06F 17/00 - Digital computing or data processing equipment or methods, specially adapted for specific functions
H04M 1/64 - Automatic arrangements for answering callsAutomatic arrangements for recording messages for absent subscribersArrangements for recording conversations
H04M 1/00 - Substation equipment, e.g. for use by subscribers
09 - Scientific and electric apparatus and instruments
Goods & Services
Electronic desktop trading console, computer hardware and computer software for use by financial and other market traders, and instruction manuals, sold as a unit, in international class 9.
09 - Scientific and electric apparatus and instruments
37 - Construction and mining; installation and repair services
42 - Scientific, technological and industrial services, research and design
Goods & Services
Voice and data communications products, namely integrated desktop and switching turrets and platforms for trading environments, which support voice, data and video applications Voice and data communications systems integration services, namely maintaining communications infrastructures which integrate voice and data communications systems used in trading room environments Voice and data communications systems integration services, namely designing and implementing communications infrastructures which integrate voice and data communications systems used in trading room environments