Methods, apparatus, software and systems are disclosed for improved processing and especially sorting of mailpieces in order to reduce expensive manual steps. Mailpieces rejected during a first pass DPS sort, in one embodiment, are transferred to a special Reject Encoding Machine (REM) instead of a manual sort process. The REM preferably includes a labeling machine and on-board OCR engine, in order to read and barcode the reject mailpiece in a single processing step. This technique provides very fast turnaround so as to enable returning the mail to the DBCS in time to be included in the first pass run. In this way, the once rejected mailpieces are returned to resume automated processing.
G06K 7/14 - Methods or arrangements for sensing record carriers by electromagnetic radiation, e.g. optical sensingMethods or arrangements for sensing record carriers by corpuscular radiation using light without selection of wavelength, e.g. sensing reflected white light
2.
In-field device for de-centralized workflow automation
In one example, a system is provided. The system includes a portable, in-field unit including: a tag reader to acquire an ID tag identifier from a tag located in or on a physical item positioned within functional range of the in-field unit tag reader; a digital processor arranged for executing software code stored in the in-field unit responsive to the acquired ID tag identifier, the stored software code including—a customer application layer; and a database adapter component configured to provide database services to the processor; wherein the database services include accessing a stored database to acquire stored data associated with the acquired ID tag identifier.
G06K 9/18 - Methods or arrangements for reading or recognising printed or written characters or for recognising patterns, e.g. fingerprints using printed characters having additional code marks or containing code marks, e.g. the character being composed of individual strokes of different shape, each representing a different code value
G06Q 10/06 - Resources, workflows, human or project managementEnterprise or organisation planningEnterprise or organisation modelling
A method of defining data patterns for object handling includes obtaining an image of an input data area, processing the image to obtain image data, and comparing the image data with a pattern, wherein the pattern identifies spatial information of corresponding pattern fields of the pattern. The method further includes determining a confidence level of the comparison of the image data according to a success in matching the image data with the pattern fields, comparing the confidence level with a confidence threshold associated with the pattern, and selecting the pattern. A pattern output associated with the selected pattern is identified, wherein the pattern output corresponds to a canonical return format, and the pattern output is applied to the image data.
G06K 9/68 - Methods or arrangements for recognition using electronic means using sequential comparisons of the image signals with a plurality of reference, e.g. addressable memory
G06K 9/62 - Methods or arrangements for recognition using electronic means
H04N 5/232 - Devices for controlling television cameras, e.g. remote control
A method of defining data patterns for object handling includes obtaining an image of an input data area, processing the image to obtain image data, and comparing the image data with a pattern, wherein the pattern identifies spatial information of corresponding pattern fields of the pattern. The method further includes determining a confidence level of the comparison of the image data according to a success in matching the image data with the pattern fields, comparing the confidence level with a confidence threshold associated with the pattern, and selecting the pattern. A pattern output associated with the selected pattern is identified, wherein the pattern output corresponds to a canonical return format, and the pattern output is applied to the image data.
G06K 9/68 - Methods or arrangements for recognition using electronic means using sequential comparisons of the image signals with a plurality of reference, e.g. addressable memory
5.
In-field device for de-centralized workflow automation
In one example, a system is provided. The system includes a portable, in-field unit including: a tag reader to acquire an ID tag identifier from a tag located in or on a physical item positioned within functional range of the in-field unit tag reader; a digital processor arranged for executing software code stored in the in-field unit responsive to the acquired ID tag identifier, the stored software code including—a customer application layer; and a database adapter component configured to provide database services to the processor; wherein the database services include accessing a stored database to acquire stored data associated with the acquired ID tag identifier.
G06K 9/18 - Methods or arrangements for reading or recognising printed or written characters or for recognising patterns, e.g. fingerprints using printed characters having additional code marks or containing code marks, e.g. the character being composed of individual strokes of different shape, each representing a different code value
G06Q 10/06 - Resources, workflows, human or project managementEnterprise or organisation planningEnterprise or organisation modelling
Methods, apparatus, software and systems are disclosed for improved processing of mailpieces in order to reduce expensive manual steps. Shiny mail, i.e., mailpieces having glossy surfaces that sometimes interfere with printing of barcodes and or ID Tags may lead to rejects. In some embodiments, shiny mailpieces are identified, and at least one new (non-shiny) label is over-labeled in the POSTNET clear zone (108), the ID Tag zone (202), or both. In one embodiment, a specially-configured Reject Encoding Machine (REM) (1142) is employed to label or over-label a POSTNET clear zone (1110), resolve the destination address (1112) if possible, and print the barcode (1114) in a single operation. Thereafter, the mailpiece may be transferred from the REM into a downstream DBCS (1144), thereby re-introducing the mailpiece into the automated mail stream rather than being relegated to a manual stream.
G07F 7/00 - Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus
Methods to solve the costly “loop mail” problem (FIG. 4, 464) in automated sorting and delivery of mail pieces are disclosed. Loop mail is detected, and marked as such (FIG. 7, 738), in an automated reject encoding machine (REM) (FIGS. 9-10). In one case, loop mail is detected where a new image of a returned mail piece is captured (702), a new destination address is read (720), and the new address does not match the bar code on the piece (732), suggesting that the previous address resolution was erroneous. The bar code is over-labeled (734) and replaced with the new postal code (736). The mail piece is marked with a loop mail indicator (738), and then returned for automated DBCS sortation (740). The loop mail indicator (810) indicates that the piece has already gone around the sorting and attempted delivery loop at least once, and is used to prevent recurrence (704, 710).
Methods, software and apparatus (FIG. 5) disclosed to maintain and update an association database (650) that enables relating updated address information to affected mailpieces (FIG. 7), and providing the benefits of that information to mailers, especially business or corporate mailers (600, 630, 632), and in the case of co-mingled mail, enabling a pre-sort house (610) to provide the updated information to their customers, or to update mailing lists maintained by or for their customers.
Risk of personal identity theft, especially in connection with on-line commerce, is mitigated by maintaining private data in a secure database maintained by a trusted third party verification service. To authenticate the identity of a user or customer, in one embodiment, a knowledge-based challenge is issued to the user, and the response is compared to stored data by the verification service. The verification service reports to the vendor, to authenticate the user identity, capability and or authorization for the proposed transaction without disclosing private data to the vendor.
Methods, apparatus, software and systems are disclosed for improved processing of mailpieces in order to reduce expensive manual steps. Shiny mail, i.e., mailpieces having glossy surfaces that sometimes interfere with printing of barcodes and or ID Tags may lead to rejects. In some embodiments, shiny mailpieces are identified, and at least one new (non-shiny) label is over-labeled in the POSTNET clear zone (108), the ID Tag zone (202), or both. In one embodiment, a specially-configured Reject Encoding Machine (REM) (1142) is employed to label or over-label a POSTNET clear zone (1110), resolve the destination address (1112) if possible, and print the barcode (1114) in a single operation. Thereafter, the mailpiece may be transferred from the REM into a downstream DBCS (1144), thereby re-introducing the mailpiece into the automated mail stream rather than being relegated to a manual stream.
Improvements are disclosed for further processing of a mail piece initially rejected from an automatic sorting machine. In the case of a window envelope, the envelope is rotated or inverted, shaken, and rotated to reposition the insert. Address recognition is repeated, and additional techniques are applied if an address is not quickly resolved. Additional processing may be carried out on a reject processing machine.
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