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2025
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G/S
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Platform as a service (PAAS) featuring computer software platforms for software tools for develop... |
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Invention
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Data timeline event processing.
Described are systems, methods, and computer-readable storage me... |
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Invention
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Messaging via multiple communication channels using preconfigured content resources of a software... |
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Invention
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Creation of content resources for messaging in a software as a service platform.
A first request... |
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Invention
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Job count generation and management.
Various embodiments include systems, methods, and non-trans... |
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Invention
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Dynamic context window management for conversational al agents. A method for managing conversatio... |
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Invention
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Method for processing telephony sessions of a network.
A method for processing telephony session... |
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Invention
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Programmable data layer for graphical user interfaces.
A method of providing support at a server... |
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Invention
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An agent presence service for a cloud-based customer interaction system.
Described herein is a p... |
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Invention
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Integration of voice services with messaging conversation services at a software as a service pla... |
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Invention
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System and method for determining and communicating presence information.
A system and method fo... |
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Invention
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Storing contextual data with context schemas.
A context schema characterizing a context associat... |
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Invention
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Optimized message routing by communication services platform.
An example method of selecting mes... |
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Invention
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Dynamically distributing messaging resources in software as a service messaging platform.
An exa... |
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Invention
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Role-based access control system for managing access to resources.
A role-based access control m... |
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Invention
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Data loading and management.
Various embodiments include systems, methods, and non-transitory co... |
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Invention
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Framework for automated penetration testing.
In one aspect, a distributed security-testing infra... |
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Invention
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Update compliance information while in provisional state.
Disclosed are systems, methods, and co... |
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Invention
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Managing data using persistent storage.
Various embodiments include systems, methods, and non-tr... |
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Invention
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Techniques for generating customer profiles in a data warehouse.
A data warehouse connector serv... |
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Invention
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Transferring messaging conversations between user accounts using a software as a service platform... |
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Invention
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Generation of models for classifying user groups.
Methods, systems, and computer programs are pr... |
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Invention
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Verifying incoming communications.
Disclosed are systems, methods, and non-transitory computer-r... |
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Invention
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Method, system, and computer-readable media for message exchange based on bids, quality scores, a... |
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2024
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Invention
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System and method for multi-channel group communications.
A method includes receiving, via a pro... |
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Invention
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System and method for multi-channel group communications.
A method includes receiving an initiat... |
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Invention
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System and method for enabling multi-modal communication.
Systems and methods for a multi-tenant... |
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Invention
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System and method for tagging and tracking events of an application.
A system and method for pro... |
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Invention
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Ystem and method for processing telephony sessions.
In one embodiment, the method of processing ... |
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Invention
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System and method for processing telephony sessions.
In one embodiment, the method of processing... |
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Invention
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Partial database update based on lightweight join.
A machine is configured to access an authorit... |
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Invention
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Transfer of a voice call at a software as a service platform. A voice call between a customer dev... |
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Invention
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Dynamic allocation of messaging resources in software as a service messaging platform. An example... |
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Invention
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Data graph change detection using event emitters.
Methods and systems for minimizing disruption ... |
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G/S
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Application service provider (ASP) services featuring application programming interface (API) sof... |
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G/S
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Promoting collaboration within the scientific, research, software developer, and provider communi... |
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Invention
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Generation and management of communication workflows using tacit workflows.
Various embodiments ... |
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Invention
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Automated software development workflows via multi-agent computational framework.
The disclosure... |
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G/S
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Downloadable computer software using artificial intelligence (AI) for machine learning (ML) and d... |
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G/S
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Downloadable computer software using artificial intelligence
(AI) for machine learning (ML) and ... |
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Invention
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Providing semantic meaning to a data warehouse.
Methods and systems for providing semantic meani... |
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Invention
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Modifying software modules using a declarative application programming interface.
A request to i... |
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Invention
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Event-based aggregations.
Methods and systems for scaling out real-time computations are disclos... |
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Invention
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Real-time computational kernel.
Methods and systems for using a cloud-managed state store are di... |
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G/S
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Providing business marketing and advertising services for enterprises with large volumes of data ... |
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Invention
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Detecting drift in messaging content compliance.
An example method of analyzing messaging conten... |
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2023
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Invention
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Architecture for timers as a service. Disclosed are systems and methods for implementing timers a... |
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Invention
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Distributed in-memory timer queues. Disclosed are systems and methods for implementing distribute... |
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Invention
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Generation and management of communication workflows using even filter.
Various embodiments desc... |
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Invention
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Generation and management of communication workflows using profile state consistency approach.
V... |
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Invention
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Storing contextual data with context schemas. A context schema characterizing a context associate... |
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Invention
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Techniques for branching an automated messaging campaign.
Described herein are techniques for co... |
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Invention
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Transfer of a voice call at a software as a service platform.
A voice call between a customer de... |
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Invention
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Dynamic allocation of messaging resources in software as a service messaging platform.
An exampl... |
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Invention
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Intelligent anomaly detection and recommendation systems.
A computing device can identify an ano... |
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2022
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G/S
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Charitable services in the nature of providing telecommunication services to nonprofits, social e... |
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G/S
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Educational services, namely, providing live and on-line seminars, classes, and workshops in the ... |
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G/S
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Educational services, namely, providing live and on-line
seminars, classes, and workshops in the... |
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G/S
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Platform as a Service (PAAS) services featuring software for data analytics, cloud communications... |
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G/S
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Platform as a Service (PAAS) services featuring software for business data analytics, software fo... |
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2021
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G/S
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Computer software development tools; downloadable application programming interface (API) softwar... |
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G/S
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Downloadable computer software for use as an application programming interface (API) for use in t... |
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G/S
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Software as a service (SAAS) services featuring software for business analytics, business intelli... |
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G/S
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Downloadable computer software development tools; downloadable application programming interface ... |
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G/S
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Providing telecommunication connections to internet or databases; Providing telecommunications co... |
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2020
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G/S
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Computer services, namely, electronic data transmission to third party service providers on behal... |
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G/S
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Providing an online computer database for use in electronic data storage of data on remote server... |
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G/S
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Downloadable Computer software development tools; Downloadable computer software for collecting d... |
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G/S
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Software as a service (SAAS) featuring software that allows for the creation of unified customer ... |
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2019
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G/S
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Educational services, namely, conducting seminars, providing training, and organizing conferences... |
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G/S
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Telecommunication services, namely, computerized telephony
services. |
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G/S
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Downloadable telecommunication and telephony software for
use in computerized telephony applicat... |
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G/S
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Computerized telephony services. |
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G/S
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Providing temporary use of online nondownloadable
telecommunications software for computerized t... |
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G/S
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Providing temporary use of online non-downloadable
telecommunications software for computerized ... |
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G/S
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Voice over internet protocol (VOIP) services; cloud communication services, namely, transmission ... |
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G/S
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Voice over internet protocol (VOIP) services; internet communication services, namely, transmissi... |
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G/S
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Application service provider featuring application programming interface (API) software and softw... |
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G/S
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Application service provider featuring application programming interface (API) software and on-li... |
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G/S
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Voice over internet protocol (VOIP) services; communication services, namely, transmission of dat... |
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G/S
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Telecommunication services, namely, routing services; Digital network telecommunications services... |
