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2026
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G/S
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Providing on-line non-downloadable software for developing and operating artificial intelligence-... |
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G/S
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Downloadable electronic data files featuring artificial intelligence and machine-learning model f... |
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2014
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Invention
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Encoding of participants in a conference setting. A system and method are presented for the encod... |
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Invention
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Method for forming the excitation signal for a glottal pulse model based parametric speech synthe... |
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Invention
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System and method for predicting contact center behavior. A system and method are presented for p... |
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Invention
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System and method for remote management and detection of client complications. A system and metho... |
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2013
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Invention
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System and method for communication routing. A system and method are presented for communication ... |
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Invention
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System and method for acoustic echo cancellation. A system and method are presented for acoustic ... |
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Invention
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System and method for routing a communication utilizing scoring. A system and method are presente... |
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Invention
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System and method for context based knowledge retrieval. A system and method are presented for co... |
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Invention
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Method and system for learning call analysis. A system and method are presented for learning call... |
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Invention
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Method for routing communications in a communication system. ABSTRACT A method is presented for r... |
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Invention
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Method for call learning in a communication system. ABSTRACT A method is presented for call learn... |
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Invention
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Method and system for selectively biased linear discriminant analysis in automatic speech recogni... |
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Invention
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Acoustic data selection for training the parameters of an acoustic model. A system and method are... |
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Invention
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System and method for predictive live interaction offering and hosting. A system and method are p... |
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Invention
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Method and system for improving the productivity of calling agents and call yield. A method and s... |
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Invention
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Negative example (anti-word) based performance improvement for speech recognition. A system and m... |
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Invention
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System and method for fingerprinting datasets. Systems and methods for the matching of datasets, ... |
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Invention
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False alarm reduction in speech recognition systems using contextual information. A system and me... |
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Invention
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System and method for self-service callback modification. A system and method are presented for s... |
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2012
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Invention
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Method and system for predicting speech recognition performance using accuracy scores. A system a... |
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Invention
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Method and system for real-time keyword spotting for speech analytics. A system and method are pr... |
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2008
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Invention
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System and method for recording and monitoring communications using a media server. A communicati... |
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2007
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Invention
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System and method for self-configuring sip-capable device. A computer-implemented system and meth... |
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Invention
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System and method for secure communication configuration.
A communication system including a rou... |
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2006
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Invention
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Presence-based resource locator.
Various technologies and techniques are disclosed for locating ... |
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Invention
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System and method for maintaining communication recording audit trails.
A computer-implemented s... |
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2004
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Invention
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Recorded call playback.
A computer system and method is disclosed for playing a recording to mul... |
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Invention
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System and method for automatic conferencing.
A computer system and method is disclosed for auto... |
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Invention
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Dialing techniques for a contact center.
The present invention includes one or more devices enco... |
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2003
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Invention
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Multicast message routing systems and methods.
A computer system and method is disclosed that in... |
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2001
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Invention
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Wireless communication techniques. A novel system is presented for providing computer telephony s... |
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Invention
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Knowledge-base system and method. A knowledge-base system includes a processor, a database, and a... |
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Invention
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Processing load distribution techniques for call centers and other processing systems. A system o... |
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2000
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Invention
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Telecommunication number processing technique for a telephony server. A system (30) for implement... |
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Invention
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Message-based ocr server. A novel OCR server (40) provides optical character recognition (OCR) se... |
