09 - Appareils et instruments scientifiques et électriques
38 - Services de télécommunications
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Downloadable mobile applications for using artificial
intelligence (AI) for facilitating the analysis,
transmission, recording, reproduction, display,
organization, management, manipulation, and review of
electronic messages, e-mails, instant messages, text
messages, text, facsimiles, graphics, pictures, images,
files, documents, presentations, business and project tasks,
calendar appointments, voice, audio, video, and audiovisual
content, and other data for the facilitation of
communications between two or multiple users via computer
networks, the Internet, communication networks, global
information networks, virtual private networks (VPNs),
wide-area networks (WANs), and local area networks (LANs);
downloadable mobile applications featuring software using AI
for analysis of content for management and creation of group
messages, postings, file sharing, calendaring, audio and
video conferencing, telephone call processing, recording and
transmitting text and data files, internet telephony (VoIP)
services, voicemail and facsimile services, and telemedicine
services. Teleconferencing and video conferencing services. Software as a service (SAAS) services featuring software for
using artificial intelligence (AI) for facilitating the
analysis, the transmission, recording, reproduction,
display, organization, management, manipulation, and review
of electronic messages, e-mails, instant messages, text
messages, text, facsimiles, graphics, pictures, images,
files, documents, presentations, business and project tasks,
calendar appointments, voice, audio, video, and audiovisual
content, and other data for the facilitation of
communications between two or multiple users via computer
networks, the Internet, communication networks, global
information networks, virtual private networks (VPNs),
wide-area networks (WANs), and local area networks (LANs);
software as a service (SaaS) services featuring software
using AI for analysis of content for management and creation
of group messages, postings, file sharing, calendaring,
audio and video conferencing, telephone call processing,
recording and transmitting text and data files, internet
telephony (VoIP) services, voicemail and facsimile services,
and telemedicine services.
2.
Method and System for Automatic Retrieval of Relevant Data
The present disclosure provides a computer-implemented method for automatic data retrieval. The method comprises detecting an intent of a first user to initiate a communication with a second user; requesting the first user to provide a purpose of the communication; in response to receiving the purpose from the first user, analyzing records of prior communications between the first user and the second user; providing a subset of the records of prior communications concerning the purpose.
Systems, devices, and methods for preemptively resolving audio and video issues when multiple devices join the same conference from the same room. The systems, devices, and methods include automatically configuring conference features of the devices based on detected proximity with other devices participating in the same conference. A first device receives identifiers indicating a conference that a second device has joined from a particular location. The first device also receives a request to join the conference with the first device at the particular location, and configures the conference features in response to the request to join the conference that the second device has joined from the same particular location. Configuring the conference features includes modifying a conference feature on the first device to not conflict with the conference feature on the second device.
H04L 12/18 - Dispositions pour la fourniture de services particuliers aux abonnés pour la diffusion ou les conférences
G01S 1/04 - Radiophares ou systèmes de balisage émettant des signaux ayant une ou des caractéristiques pouvant être détectées par des récepteurs non directionnels et définissant des directions, situations ou lignes de position déterminées par rapport aux émetteurs de radiophareRécepteurs travaillant avec ces systèmes utilisant les ondes radioélectriques Détails
H04W 4/80 - Services utilisant la communication de courte portée, p. ex. la communication en champ proche, l'identification par radiofréquence ou la communication à faible consommation d’énergie
The present disclosure provides methods, systems, and mediums for diagnosing quality-of-service problems. The method comprises the steps of during an online conferencing session with multiple participants, receiving, by a conference management system, a first stream from a first computing device of multiple computing devices connected to the online conferencing session. The method further comprises receiving, by the conference management system, a second stream of a content from a second computing device of the multiple computing devices. The method further comprises identifying a trigger event from the content of the second stream. The method further comprises diagnosing, by the conference management system, whether there is a problem associated with the first stream based on the trigger event.
H04L 65/80 - Dispositions, protocoles ou services dans les réseaux de communication de paquets de données pour prendre en charge les applications en temps réel en répondant à la qualité des services [QoS]
H04L 65/403 - Dispositions pour la communication multipartite, p. ex. pour les conférences
Media, methods, and systems are disclosed for mitigating network resource contention. Event scheduling details are received regarding one or more virtual events. In response to determining that an upcoming virtual event will begin within a predetermined time threshold, various steps are performed. First, a predicted number of event participants is determined. Next, database artifacts associated with the upcoming virtual event are prefetched. Then static event display resources are accessed prior to a start of the upcoming virtual event, and the database artifacts and the static event display resources are cached. A network protocol request to access network resources is received from a client device. The database artifacts and the static event display resources are pushed to a client-side cache associated with the client device, and a minimal network response is transmitted to the client device.
H04L 67/60 - Ordonnancement ou organisation du service des demandes d'application, p. ex. demandes de transmission de données d'application en utilisant l'analyse et l'optimisation des ressources réseau requises
G06F 16/27 - Réplication, distribution ou synchronisation de données entre bases de données ou dans un système de bases de données distribuéesArchitectures de systèmes de bases de données distribuées à cet effet
G06F 16/957 - Optimisation de la navigation, p. ex. mise en cache ou distillation de contenus
H04L 65/00 - Dispositions, protocoles ou services dans les réseaux de communication de paquets de données pour prendre en charge les applications en temps réel
H04L 65/403 - Dispositions pour la communication multipartite, p. ex. pour les conférences
6.
METHODS AND SYSTEMS FOR ASSOCIATING A TEAM WITH A MEETING
A method for associating a meeting invitation with a team includes receiving a meeting invitation from an email system comprising names of invitees and receiving team information from a team system comprising names of team members and team topics. Using a trained machine learning model, a match metric representing similarity between teams and the meeting invitation is calculated. Calculating the match metric includes determining an attendee score based on invitees who are team members and a topic score based on comparison between a meeting topic and team topics. The match metric is based on the attendee score and topic score. The trained machine learning model uses names of invitees, names of team members, and team topics. The method further includes adding to the meeting invitation a link to the team with the highest match metric.
G06Q 10/1093 - Ordonnancement basé sur un agenda pour des personnes ou des groupes
G06Q 10/06 - Ressources, gestion de tâches, des ressources humaines ou de projetsPlanification d’entreprise ou d’organisationModélisation d’entreprise ou d’organisation
G06Q 10/0631 - Planification, affectation, distribution ou ordonnancement de ressources d’entreprises ou d’organisations
G06Q 10/107 - Gestion informatisée du courrier électronique
7.
SYSTEMS AND METHODS FOR SECURELY PROVIDING METADATA FOR DECRYPTING CONTENT HISTORY OF AN ENCRYPTED SESSION
An end-to-end encrypted communication system securely provides session keys for encrypted session history recovery for new members or reconnecting members of an encrypted session. The encrypted session history recovery adapts the end-to-end encryption for secure distribution of the encrypted content and session keys that were exchanged before the members connected to the encrypted session. The system receives encrypted content from a first member of the encrypted session during a first time when the first member is online and a second member of the encrypted session is offline and not connected to the encrypted session. The system detects that the second member comes online and connects to the encrypted session at a second time, and provides the second member with a session key associated with decrypting the encrypted content that was exchanged prior to the second member connecting to the encrypted session.
H04L 9/30 - Clé publique, c.-à-d. l'algorithme de chiffrement étant impossible à inverser par ordinateur et les clés de chiffrement des utilisateurs n'exigeant pas le secret
09 - Appareils et instruments scientifiques et électriques
38 - Services de télécommunications
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Downloadable mobile applications for using artificial intelligence (AI) for facilitating the analysis, transmission, recording, reproduction, display, organization, management, manipulation, and review of electronic messages, e-mails, instant messages, text messages, text, facsimiles, graphics, pictures, images, files, documents, presentations, business and project tasks, calendar appointments, voice, audio, video, and audiovisual content, and other data for the facilitation of communications between two or multiple users via computer networks, the Internet, communication networks, global information networks, virtual private networks (VPNs), wide-area networks (WANs), and local area networks (LANs); Downloadable mobile applications featuring software using AI for analysis of content for management and creation of group messages, postings, file sharing, calendaring, audio and video conferencing, telephone call processing, recording and transmitting text and data files, internet telephony (VoIP) services, voicemail and facsimile services, and telemedicine services Teleconferencing and video conferencing services Software as a service (SAAS) services featuring software for using artificial intelligence (AI) for facilitating the analysis, the transmission, recording, reproduction, display, organization, management, manipulation, and review of electronic messages, e-mails, instant messages, text messages, text, facsimiles, graphics, pictures, images, files, documents, presentations, business and project tasks, calendar appointments, voice, audio, video, and audiovisual content, and other data for the facilitation of communications between two or multiple users via computer networks, the Internet, communication networks, global information networks, virtual private networks (VPNs), wide-area networks (WANs), and local area networks (LANs); Software as a service (SaaS) services featuring software using AI for analysis of content for management and creation of group messages, postings, file sharing, calendaring, audio and video conferencing, telephone call processing, recording and transmitting text and data files, internet telephony (VoIP) services, voicemail and facsimile services, and telemedicine services
9.
METHOD AND APPARATUS FOR CONTROLLING SESSIONS FROM ONE OR MORE DEVICES
An apparatus and mechanism to manage multi-modal real-time or quasi real-time sessions such as voice, video, instant messaging, or web-conferencing across multiple devices through a simple subscription to a session management service. A user can subscribe to the service from many devices (e.g. mobile device, desk phone, personal computer, internet appliance, internet TV, communication terminal, etc.) and through the service seamlessly move sessions back and forth between subscribed devices. In a preferred embodiment, a user utilizes a “virtual slider” in a simple “two touch” procedure to effectuate the movement of a communication session from one device to another device via the service.
H04M 3/58 - Dispositions pour transférer les appels reçus d'un abonné à un autreDispositions pour permettre des conversations intérimaires entre le demandeur ou le demandé et une tierce personne
G06F 3/04817 - Techniques d’interaction fondées sur les interfaces utilisateur graphiques [GUI] fondées sur des propriétés spécifiques de l’objet d’interaction affiché ou sur un environnement basé sur les métaphores, p. ex. interaction avec des éléments du bureau telles les fenêtres ou les icônes, ou avec l’aide d’un curseur changeant de comportement ou d’aspect utilisant des icônes
G06F 3/04847 - Techniques d’interaction pour la commande des valeurs des paramètres, p. ex. interaction avec des règles ou des cadrans
G06F 3/0488 - Techniques d’interaction fondées sur les interfaces utilisateur graphiques [GUI] utilisant des caractéristiques spécifiques fournies par le périphérique d’entrée, p. ex. des fonctions commandées par la rotation d’une souris à deux capteurs, ou par la nature du périphérique d’entrée, p. ex. des gestes en fonction de la pression exercée enregistrée par une tablette numérique utilisant un écran tactile ou une tablette numérique, p. ex. entrée de commandes par des tracés gestuels
H04L 65/1069 - Établissement ou terminaison d'une session
H04L 65/1093 - Procédures en session en ajoutant des participantsProcédures en session en supprimant des participants
H04L 65/1094 - Transfert ou partage de sessions entre équipement utilisateurs
H04L 65/403 - Dispositions pour la communication multipartite, p. ex. pour les conférences
H04M 1/72469 - Interfaces utilisateur spécialement adaptées aux téléphones sans fil ou mobiles pour faire fonctionner le dispositif en sélectionnant des fonctions à partir de plusieurs éléments affichés, p. ex. des menus ou des icônes
H04M 3/42 - Systèmes fournissant des fonctions ou des services particuliers aux abonnés
H04M 3/56 - Dispositions pour connecter plusieurs abonnés à un circuit commun, c.-à-d. pour permettre la transmission de conférences
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Software as a Service (SaaS) services featuring software for predictive analytics using artificial intelligence; Software as a Service (SaaS) services featuring software technologies that use machine learning, artificial intelligence, big data predictive analytics to automate professional business tasks; Software as a Service (SaaS) services featuring artificial intelligence software for use in scheduling and managing appointments, patient management, accounts receivable and collections management, inventory management, and insurance reimbursements.
11.
METHOD AND SYSTEM FOR CONNECTING HEADSET TO DEVICE WITH ACTIVE SESSION
The present disclosure provides a computer-implemented method for connecting peripheral units to user devices. The method comprises detecting a communication via a first user device connectable to a peripheral unit; detecting a connection intent of the peripheral unit to connect to a second user device; and sending, to the second user device, a command to suppress a connection with the peripheral unit.
A computer-implemented method for inserting live video feed into a content of a presentation, the method includes receiving the content to be displayed. The method also includes identifying a first region on a display where a subset of the content is displayed. In one nonlimiting example, the method includes identifying a second region on the display reserved for rendering a portion of the live video feed, wherein the live video feed is generated during a time that the content is being presented. The portion of the live video feed is inserted into the second region.
A communication system and associated methods recreate lost, corrupted, or inaudible speech in a conversation using a simulated voice of the original speaker. The communication system receives an audio stream and transcription of the audio stream from a client device in a conference with other devices. The communication system determines a segment of the audio stream that is lost, corrupted, or inaudible, and determines a set of words from the transcription that are spoken during the segment of the audio stream that is lost, corrupted, or inaudible. The communication system generates replacement audio that recites the set of words with simulated voice characteristics of the original speaker, and distributes a modified audio stream to the other conference device. The modified audio stream includes the audio stream received from the first client device with the replacement audio replacing the segment of the audio stream that is lost, corrupted, or inaudible.
G10L 13/00 - Synthèse de la paroleSystèmes de synthèse de la parole à partir de texte
G10L 21/00 - Techniques de traitement du signal de parole ou de voix pour produire un autre signal audible ou non audible, p. ex. visuel ou tactile, afin de modifier sa qualité ou son intelligibilité
H04M 3/56 - Dispositions pour connecter plusieurs abonnés à un circuit commun, c.-à-d. pour permettre la transmission de conférences
14.
SYSTEMS AND METHODS FOR AUTOMATED CONTACT CENTER MANAGEMENT BASED ON ANALYSIS OF AGENT STATE
A contact center controller is provided to automatically manage a large volume of audio and/or video electronic communications in a contact center. The controller routes electronic communications to available agents, and monitors the interactions between the agents and users participating in the electronic communications. The controller determines a state associated with each agent based on the interactions the agent has with one or more users in the same electronic communication, and routes new electronic communications away from a first agent in response to determining a first state for the first agent that indicates a specific level of fatigue. The controller performs different actions for different agents and/or electronic communications based on different or changing levels of fatigue associated with the agents.
H04M 3/523 - Dispositions centralisées de réponse aux appels demandant l'intervention d'un opérateur avec répartition ou mise en file d'attente des appels
H04M 3/51 - Dispositions centralisées de réponse aux appels demandant l'intervention d'un opérateur
15.
SYSTEMS AND METHODS FOR DETECTING AND CORRECTING AUDIO AND VIDEO SYNCHRONIZATION ISSUES
A communication device and associated systems and methods accurately measure amounts by which audio and video playback for a communication become unsynchronized and automatically synchronized the playback based on the measurements. The communication device receives a video stream and an audio stream of the communication with a synchronization signal. The communication device decodes video frames and a unique frame identifier for each video frame from the video stream, an decodes an audio signal from the audio stream. The communication device detects the unique frame identifier of a particular video frame that is played back at a same time at which the audio signal satisfies a threshold, and measures a synchronization offset between the audio and video playback based on a difference between the unique frame identifier of the particular video frame and the unique frame identifier of a different video frame that is identified in the synchronization signal.
H04N 21/43 - Traitement de contenu ou données additionnelles, p. ex. démultiplexage de données additionnelles d'un flux vidéo numériqueOpérations élémentaires de client, p. ex. surveillance du réseau domestique ou synchronisation de l'horloge du décodeurIntergiciel de client
H04N 21/2662 - Contrôle de la complexité du flux vidéo, p. ex. en mettant à l'échelle la résolution ou le débit binaire du flux vidéo en fonction des capacités du client
16.
SYSTEM AND METHODS FOR ALTERING CHAT LAYOUT BASED ON CONTENT
The present disclosure relates to systems and methods for changing the Graphical User Interface (GUI) of a chat based on the content shared in the chat. According to one embodiment, a computer-implemented method for changing a GUI of a chat window in a collaboration environment is proposed. The method comprises the steps of: receiving a message shared by a participant of a chat; detecting that the message comprises a type of attachment; and applying a layout to the chat window based on the type of attachment.
H04L 51/08 - Informations annexes, p. ex. pièces jointes
G06F 3/0484 - Techniques d’interaction fondées sur les interfaces utilisateur graphiques [GUI] pour la commande de fonctions ou d’opérations spécifiques, p. ex. sélection ou transformation d’un objet, d’une image ou d’un élément de texte affiché, détermination d’une valeur de paramètre ou sélection d’une plage de valeurs
A computer-implemented method for dynamically disabling an end-to-end encryption session within an online meeting session is provided. The method comprises engaging in an online meeting session in which an end-to-end encryption session is enabled. The method further comprises sending, to a key orchestration server, a first encrypted message in which the contents of the first encrypted message are instructions to disable the end-to-end encryption session. The method further comprises receiving, from the key orchestration server, a second encrypted message that indicates that a participant has initiated disabling of the end-to-end encryption session. In response to receiving the second encrypted message disabling the end-to-end encryption session while maintaining the online meeting session.
09 - Appareils et instruments scientifiques et électriques
38 - Services de télécommunications
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Downloadable mobile applications for using artificial intelligence (AI) for facilitating the analysis, transmission, recording, reproduction, display, organization, management, manipulation, and review of electronic messages, e-mails, instant messages, text messages, text, facsimiles, graphics, pictures, images, files, documents, presentations, business and project tasks, calendar appointments, voice, audio, video, and audiovisual content, and other data for the facilitation of communications between two or multiple users via computer networks, the Internet, communication networks, global information networks, virtual private networks (VPNs), wide-area networks (WANs), and local area networks (LANs); Downloadable mobile applications featuring software using AI for analysis of content for management and creation of group messages, postings, file sharing, calendaring, audio and video conferencing, telephone call processing, recording and transmitting text and data files, internet telephony (VoIP) services, voicemail and facsimile services, and telemedicine services Teleconferencing and video conferencing services Software as a service (SAAS) services featuring software for using artificial intelligence (AI) for facilitating the analysis, the transmission, recording, reproduction, display, organization, management, manipulation, and review of electronic messages, e-mails, instant messages, text messages, text, facsimiles, graphics, pictures, images, files, documents, presentations, business and project tasks, calendar appointments, voice, audio, video, and audiovisual content, and other data for the facilitation of communications between two or multiple users via computer networks, the Internet, communication networks, global information networks, virtual private networks (VPNs), wide-area networks (WANs), and local area networks (LANs); Software as a service (SaaS) services featuring software using AI for analysis of content for management and creation of group messages, postings, file sharing, calendaring, audio and video conferencing, telephone call processing, recording and transmitting text and data files, internet telephony (VoIP) services, voicemail and facsimile services, and telemedicine services
19.
SYSTEMS AND METHODS FOR CONTEXTUAL MODELING OF CONVERSATIONAL DATA
Disclosed is a conference monitoring system that classifies conversations and performs automated actions based on different context detected within the conversations. The system receives conversations that result in an unsuccessful engagement, classifies different segments of the conversations with contextual trackers that identify different context within each segment, and determines a recurring pattern of a common set of contextual trackers in different segments of the conversations that contribute to the unsuccessful engagement. The system monitors a particular conversation, tags one or more segments of the particular conversation with the common set of contextual trackers, and performs an automated action that contributes to a successful engagement in response to tagging the one or more segments with the common set of contextual trackers and the common set of contextual trackers contributing to the unsuccessful engagement.
A computer-implemented machine learning method for improving speaker separation is provided. The method comprises processing audio data to generate prepared audio data and determining feature data and speaker data from the prepared audio data through a clustering iteration to generate an audio file. The method further comprises re-segmenting the audio file to generate a speaker segment and causing to display the speaker segment through a client device.
G10L 25/51 - Techniques d'analyse de la parole ou de la voix qui ne se limitent pas à un seul des groupes spécialement adaptées pour un usage particulier pour comparaison ou différentiation
G10L 25/93 - Différenciation entre parties voisées et non voisées des signaux de la parole
09 - Appareils et instruments scientifiques et électriques
38 - Services de télécommunications
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Downloadable mobile applications for using artificial intelligence (AI) for facilitating the analysis, transmission, recording, reproduction, display, organization, management, manipulation, and review of electronic messages, e-mails, instant messages, text messages, text, facsimiles, graphics, pictures, images, files, documents, presentations, business and project tasks, calendar appointments, voice, audio, video, and audiovisual content, and other data for the facilitation of communications between two or multiple users via computer networks, the Internet, communication networks, global information networks, virtual private networks (VPNs), wide-area networks (WANs), and local area networks (LANs); Downloadable mobile applications featuring software using AI for analysis of content for management and creation of group messages, postings, file sharing, calendaring, audio and video conferencing, telephone call processing, recording and transmitting text and data files, internet telephony (VoIP) services, voicemail and facsimile services, and telemedicine services Teleconferencing and video conferencing services Software as a service (SAAS) services featuring software for using artificial intelligence (AI) for facilitating the analysis, the transmission, recording, reproduction, display, organization, management, manipulation, and review of electronic messages, e-mails, instant messages, text messages, text, facsimiles, graphics, pictures, images, files, documents, presentations, business and project tasks, calendar appointments, voice, audio, video, and audiovisual content, and other data for the facilitation of communications between two or multiple users via computer networks, the Internet, communication networks, global information networks, virtual private networks (VPNs), wide-area networks (WANs), and local area networks (LANs); Software as a service (SaaS) services featuring software using AI for analysis of content for management and creation of group messages, postings, file sharing, calendaring, audio and video conferencing, telephone call processing, recording and transmitting text and data files, internet telephony (VoIP) services, voicemail and facsimile services, and telemedicine services
22.
SYSTEMS AND METHODS FOR AUDIO TRANSCRIPTION SWITCHING BASED ON REAL-TIME IDENTIFICATION OF LANGUAGES IN AN AUDIO STREAM
Disclosed is a multi-language translation system and associated methods that adapt to users speaking different languages, and that convert each spoken language to a target language. The system trains a neural network using audio of different speakers speaking different languages, and generates vectors with different sets of audio features that identify each of the different languages. The system receives an audio stream, transcribes a first snippet from a first language to the target language based on a first vector classifying the first audio snippet features to the first language, transcribes a second audio snippet from a new language to the target language based on the first vector being unable to classify the second audio snippet features to the first language, and transcribes a third audio snippet from a second language to the target language based on a second vector classifying the third audio snippet to the second language.
G10L 13/08 - Analyse de texte ou génération de paramètres pour la synthèse de la parole à partir de texte, p. ex. conversion graphème-phonème, génération de prosodie ou détermination de l'intonation ou de l'accent tonique
A method includes monitoring accesses to a plurality of data shared with a plurality of online users that form an online group, wherein the plurality of data is shared over a plurality of times. The method further includes determining statistical information associated with accesses to the plurality of data by the plurality of online users. The method also includes displaying the statistical information in a graphical user interface (GUI).
The present disclosure provides methods, systems, and mediums for identifying an active speaker within an online conferencing session. The method comprises the steps of receiving an audio/video stream from a client device during an online conferencing session. Upon a participant speaking: identifying, a voiceprint representing the participant, wherein the voiceprint represents one or more unique vocal characteristics of the participant. Detecting a spatial position of the participant based upon movement of one or more markers of interest on the first speaker. Generating a mapping between the voiceprint and the spatial position of the participant. Using the voiceprint and the spatial position of the participant to identify the participant as a first active speaker. The method further comprises generating instructions to adjust positioning of a camera so that the first active speaker is centered within a video stream.
The present disclosure provides methods, systems, and mediums for identifying an active speaker within an online conferencing session. The method comprises the steps of receiving an audio/video stream from a client device during an online conferencing session. Upon a participant speaking: identifying, a voiceprint representing the participant, wherein the voiceprint represents one or more unique vocal characteristics of the participant. Detecting a spatial position of the participant based upon movement of one or more markers of interest on the first speaker. Generating a mapping between the voiceprint and the spatial position of the participant. Using the voiceprint and the spatial position of the participant to identify the participant as a first active speaker. The method further comprises generating instructions to adjust positioning of a camera so that the first active speaker is centered within a video stream.
H04L 12/18 - Dispositions pour la fourniture de services particuliers aux abonnés pour la diffusion ou les conférences
G06V 40/16 - Visages humains, p. ex. parties du visage, croquis ou expressions
H04N 23/58 - Moyens permettant de modifier le champ de vision de la caméra sans déplacer le corps de la caméra, p. ex. par nutation ou pivotement des optiques ou des capteurs d'images
26.
Systems and Methods for Collaboration Before a Scheduled Meeting
The present disclosure provides methods, systems, and mediums for collaboration within a conferencing platform before scheduled meetings. In one aspect of the present disclosure, a computer-implemented method for collaboration within a conferencing platform before scheduled meetings is proposed. The method comprises the steps of receiving a request for a participant to join a scheduled meeting and detecting one or more criteria for the participant of the scheduled meeting. The method further comprises, based on the one or more criteria, moving the participant to a waiting room. The method further comprises moving the participant from the waiting room to the scheduled meeting.
A computer-implemented method for limiting participation in an electronic collaborative platform includes providing a new participant access to a group participating within the electronic collaborative platform. The method also includes receiving a participation time corresponding to an amount of time that the new participant is permitted to participate in the group. Additionally, the method includes terminating the access of the new participant to the group upon expiration of the participation time.
A method includes monitoring accesses to a plurality of data shared with a plurality of online users that form an online group, wherein the plurality of data is shared over a plurality of times. The method further includes determining statistical information associated with accesses to the plurality of data by the plurality of online users. The method also includes displaying the statistical information in a graphical user interface (GUI).
An end-to-end encrypted communication system securely provides session keys for encrypted session history recovery for new members or reconnecting members of an encrypted session. The encrypted session history recovery adapts the end-to-end encryption for secure distribution of the encrypted content and session keys that were exchanged before the members connected to the encrypted session. The system receives encrypted content from a first member of the encrypted session during a first time when the first member is online and a second member of the encrypted session is offline and not connected to the encrypted session. The system detects that the second member comes online and connects to the encrypted session at a second time, and provides the second member with a session key associated with decrypting the encrypted content that was exchanged prior to the second member connecting to the encrypted session.
H04L 9/30 - Clé publique, c.-à-d. l'algorithme de chiffrement étant impossible à inverser par ordinateur et les clés de chiffrement des utilisateurs n'exigeant pas le secret
30.
SYSTEMS AND METHODS FOR DETERMINING A CONFERENCE DEPARTURE IMPACT
A computer-implemented method for improving conference session management is provided. The method comprises determining a participation level for a participant during a conference session, determining a presence expectation for the participant during the conference session, in response to determining the participation level and the presence expectation for the participant, evaluating an impact of the participant departing the conference session, and in response to determining that that the impact exceeds a threshold, sending a departure notification corresponding to a departure of the participant.
09 - Appareils et instruments scientifiques et électriques
38 - Services de télécommunications
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Downloadable mobile applications for using artificial
intelligence (AI) for facilitating the analysis,
transmission, recording, reproduction, display,
organization, management, manipulation, and review of
electronic messages, e-mails, instant messages, text
messages, text, facsimiles, graphics, pictures, images,
files, documents, presentations, business and project tasks,
calendar appointments, voice, audio, video, and audiovisual
content, and other data for the facilitation of
communications between two or multiple users via computer
networks, the Internet, communication networks, global
information networks, virtual private networks (VPNs),
wide-area networks (WANs), and local area networks (LANs);
downloadable mobile applications featuring software using AI
for analysis of content for management and creation of group
messages, postings, file sharing, calendaring, audio and
video conferencing, telephone call processing, recording and
transmitting text and data files, internet telephony (VoIP)
services, voicemail and facsimile services, and telemedicine
services. Teleconferencing and video conferencing services. Software as a service (SaaS) services featuring software for
using artificial intelligence (AI) for facilitating the
analysis, the transmission, recording, reproduction,
display, organization, management, manipulation, and review
of electronic messages, e-mails, instant messages, text
messages, text, facsimiles, graphics, pictures, images,
files, documents, presentations, business and project tasks,
calendar appointments, voice, audio, video, and audiovisual
content, and other data for the facilitation of
communications between two or multiple users via computer
networks, the Internet, communication networks, global
information networks, virtual private networks (VPNs),
wide-area networks (WANs), and local area networks (LANs);
software as a service (SaaS) services featuring software
using AI for analysis of content for management and creation
of group messages, postings, file sharing, calendaring,
audio and video conferencing, telephone call processing,
recording and transmitting text and data files, internet
telephony (VoIP) services, voicemail and facsimile services,
and telemedicine services.
32.
SYSTEMS AND METHODS FOR HANDLING CALLS IN MULTIPLE BROWSER TABS
The present disclosure provides for a computer-implemented method for handling communications across tabs. The method comprises detecting a first communication via a first tab within an application; identifying an initiation of a second communication via a second tab within the application; and responsive to identifying the initiation, causing to pull the first communication from the first tab to the second tab such that the first communication and the second communication are carried out via the second tab.
09 - Appareils et instruments scientifiques et électriques
38 - Services de télécommunications
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Downloadable mobile applications for using artificial intelligence (AI) for facilitating the analysis, transmission, recording, reproduction, display, organization, management, manipulation, and review of electronic messages, e-mails, instant messages, text messages, text, facsimiles, graphics, pictures, images, files, documents, presentations, business and project tasks, calendar appointments, voice, audio, video, and audiovisual content, and other data for the facilitation of communications between two or multiple users via computer networks, the Internet, communication networks, global information networks, virtual private networks (VPNs), wide-area networks (WANs), and local area networks (LANs); Downloadable mobile applications featuring software using AI for analysis of content for management and creation of group messages, postings, file sharing, calendaring, audio and video conferencing, telephone call processing, recording and transmitting text and data files, internet telephony (VoIP) services, voicemail and facsimile services, and telemedicine services Teleconferencing and video conferencing services Software as a service (SAAS) services featuring software for using artificial intelligence (AI) for facilitating the analysis, the transmission, recording, reproduction, display, organization, management, manipulation, and review of electronic messages, e-mails, instant messages, text messages, text, facsimiles, graphics, pictures, images, files, documents, presentations, business and project tasks, calendar appointments, voice, audio, video, and audiovisual content, and other data for the facilitation of communications between two or multiple users via computer networks, the Internet, communication networks, global information networks, virtual private networks (VPNs), wide-area networks (WANs), and local area networks (LANs); Software as a service (SaaS) services featuring software using AI for analysis of content for management and creation of group messages, postings, file sharing, calendaring, audio and video conferencing, telephone call processing, recording and transmitting text and data files, internet telephony (VoIP) services, voicemail and facsimile services, and telemedicine services
09 - Appareils et instruments scientifiques et électriques
38 - Services de télécommunications
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
(1) Downloadable mobile applications for using artificial intelligence (AI) for facilitating the analysis, transmission, recording, reproduction, display, organization, management, manipulation, and review of electronic messages, e-mails, instant messages, text messages, text, facsimiles, graphics, pictures, images, files, documents, presentations, business and project tasks, calendar appointments, voice, audio, video, and audiovisual content, and other data for the facilitation of communications between two or multiple users via computer networks, the Internet, communication networks, global information networks, virtual private networks (VPNs), wide-area networks (WANs), and local area networks (LANs); downloadable mobile applications featuring software using AI for analysis of content for management and creation of group messages, postings, file sharing, calendaring, audio and video conferencing, telephone call processing, recording and transmitting text and data files, internet telephony (VoIP) services, voicemail and facsimile services, and telemedicine services. (1) Teleconferencing and video conferencing services.
(2) Software as a service (SaaS) services featuring software for using artificial intelligence (AI) for facilitating the analysis, the transmission, recording, reproduction, display, organization, management, manipulation, and review of electronic messages, e-mails, instant messages, text messages, text, facsimiles, graphics, pictures, images, files, documents, presentations, business and project tasks, calendar appointments, voice, audio, video, and audiovisual content, and other data for the facilitation of communications between two or multiple users via computer networks, the Internet, communication networks, global information networks, virtual private networks (VPNs), wide-area networks (WANs), and local area networks (LANs); software as a service (SaaS) services featuring software using AI for analysis of content for management and creation of group messages, postings, file sharing, calendaring, audio and video conferencing, telephone call processing, recording and transmitting text and data files, internet telephony (VoIP) services, voicemail and facsimile services, and telemedicine services.
35.
MATCHMAKING ATTENDEES FOR VIRTUAL, IN-PERSON, AND HYBRID EVENTS
Media, methods, and systems are provided for matchmaking for in-person, virtual, and hybrid events are disclosed. Event attendees may be added to a networking pool When the networking pool reaches a capacity, the event attendees may be added to other event attendees. Networking events may be one-to-one meetings or group meetings. Group meetings may be dedicated to a topic. Event attendees may be matched to other attendees or to a group meeting based on interest and behavioral data associated with the event attendee. When the networking event ends, the event attendees may be added back into the networking pool for further networking events.
G06Q 50/00 - Technologies de l’information et de la communication [TIC] spécialement adaptées à la mise en œuvre des procédés d’affaires d’un secteur particulier d’activité économique, p. ex. aux services d’utilité publique ou au tourisme
A communication support system dynamically determines and presents to a conference participant the phonetic spelling for the proper pronunciation of a word associated with an individual engaging in a conversation with that conference participant prior to or during the establishment of the call, conference, or other communication session between the conference participant and the individual. The system receives an identifier that is associated with the identification or a device of that individual. The system retrieves the word associated with the individual based on a established correspondence between the identifier and the word, and maps the identifier to a region-of-origin. The system selects a set of entries that correspond different pronunciations of the word to different regions-of-origin, and presents, on a device of the conference participant, the proper pronunciation of the word from a particular entry of the set of entries that corresponds to region-of-origin.
A computer-implemented method for sharing conference content is provided. The method comprises receiving a share input from a first device corresponding to a participant of a conference session, determining content for sharing using communication information associated with the participant, determining that the content is available through a second device and sharing the content using the second device.
H04L 65/1069 - Établissement ou terminaison d'une session
H04L 65/401 - Prise en charge des services ou des applications dans laquelle les services impliquent une session principale en temps réel et une ou plusieurs sessions parallèles additionnelles en temps réel ou sensibles au temps, p. ex. accès partagé à un tableau blanc ou mise en place d’une sous-conférence
H04L 65/403 - Dispositions pour la communication multipartite, p. ex. pour les conférences
38.
SYSTEM AND METHOD FOR LOCATION BASED ERROR CORRECTING AND VIDEO TRANSCRIBING CODE SELECTION
A computer-implemented method includes receiving a plurality of data associated with a device, wherein the plurality of data includes a location data associated with the device; applying the plurality of data as an input to a trained Machine Learning (ML) model to determine an error correcting code to be used for the device based on an output of the selected ML model; and sending the error correcting code to the device.
H03M 13/00 - Codage, décodage ou conversion de code pour détecter ou corriger des erreursHypothèses de base sur la théorie du codageLimites de codageMéthodes d'évaluation de la probabilité d'erreurModèles de canauxSimulation ou test des codes
H03M 13/37 - Méthodes ou techniques de décodage non spécifiques à un type particulier de codage prévu dans les groupes
H04L 1/00 - Dispositions pour détecter ou empêcher les erreurs dans l'information reçue
39.
Systems and methods for in order cross cluster replication of encrypted messages
A multi-cluster environment improves the availability and performance of encryption messaging services by providing an in-order cross cluster replication of encryption messages. A first cluster and a second cluster of the multi-cluster environment receive messages with a session identifier for an encrypted session. The first and second clusters replicate the received messages across the multi-cluster environment. A third cluster of the multi-cluster environment detects a particular message from the replicated messages with a timestamp that is earlier than a timestamp of the other replicated messages, and defines a message sequence window with a subset of messages from the replicated messages arranged in an order that differs from an ordering with which the third cluster receives the replicated messages. The third cluster distributes the reordered subset of messages to endpoints of the encrypted session connected via the third cluster.
09 - Appareils et instruments scientifiques et électriques
38 - Services de télécommunications
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Downloadable mobile applications for using artificial intelligence (AI) for facilitating the analysis, transmission, recording, reproduction, display, organization, management, manipulation, and review of electronic messages, e-mails, instant messages, text messages, text, facsimiles, graphics, pictures, images, files, documents, presentations, business and project tasks, calendar appointments, voice, audio, video, and audiovisual content; Downloadable mobile applications for using artificial intelligence (AI) for the facilitation of communications between two or multiple users via computer networks, the Internet, communication networks, global information networks, virtual private networks (VPNs), wide-area networks (WANs), and local area networks (LANs); Downloadable mobile applications for using AI for analysis of content for management and creation of group messages, postings, file sharing, calendaring, audio and video conferencing, telephone call processing, recording and transmitting text and data files, internet telephony (VoIP) services, voicemail and facsimile services, and telemedicine services. Teleconferencing and video conferencing services Software as a service (SAAS) services featuring software for using artificial intelligence (AI) for facilitating the analysis, transmission, recording, reproduction, display, organization, management, manipulation, and review of electronic messages, e-mails, instant messages, text messages, text, facsimiles, graphics, pictures, images, files, documents, presentations, business and project tasks, calendar appointments, voice, audio, video, and audiovisual content; Software as a service (SAAS) services featuring software for using artificial intelligence (AI) for the facilitation of communications between two or multiple users via computer networks, the Internet, communication networks, global information networks, virtual private networks (VPNs), wide-area networks (WANs), and local area networks (LANs); Software as a service (SAAS) services featuring software for using AI for analysis of content for management and creation of group messages, postings, file sharing, calendaring, audio and video conferencing, telephone call processing, recording and transmitting text and data files, internet telephony (VoIP) services, voicemail and facsimile services, and telemedicine services.
41.
ENCRYPTING DATA RECORDS AND PROCESSING ENCRYPTED RECORDS WITHOUT EXPOSING PLAINTEXT
A computer implemented method of applying a unified search for a match of one or more features in a plurality of encrypted records, comprising using one or more processors of a server associated with a database comprising a plurality of encrypted records. The processor(s) is adapted for receiving a query for searching one or more plaintext features in the plurality of encrypted, searching for a match of the one or more plaintext features using a first search methodology and a second search methodology and outputting an indication of matching encrypted records according to the match. Wherein the second search methodology is asymptotically faster than the first search methodology and wherein the first search methodology is used for searching a subset of the plurality of encrypted records selected based on status indication associated with each encrypted record.
G06F 21/64 - Protection de l’intégrité des données, p. ex. par sommes de contrôle, certificats ou signatures
H04L 9/06 - Dispositions pour les communications secrètes ou protégéesProtocoles réseaux de sécurité l'appareil de chiffrement utilisant des registres à décalage ou des mémoires pour le codage par blocs, p. ex. système DES
H04L 9/32 - Dispositions pour les communications secrètes ou protégéesProtocoles réseaux de sécurité comprenant des moyens pour vérifier l'identité ou l'autorisation d'un utilisateur du système
42.
SYSTEMS AND METHODS FOR IMPROVED AUTOMATIC SPEECH RECOGNITION ACCURACY
Disclosed is an dynamic speech recognition system and associated methods for improving speech recognition accuracy by biasing, tuning, and/or otherwise adjusting a speech recognition model to account or compensate for different speech characteristics of individual speakers and/or different environmental factors that have different effects on the characteristics of the audio recorded from each speaker. The system receives an audio stream, identifies a speaker in the audio stream, selects a first vector that is generated by a first machine learning model and that encodes speech characteristics of the speaker, selects a second vector that is generated by a second machine learning model and that encodes audio characteristics that affect a capture of the audio stream, and adjusts a third machine learning model based on the first vector and the second vector. The system uses the third machine learning model after it is adjusted to convert speech into text.
G10L 17/26 - Reconnaissance de caractéristiques spéciales de voix, p. ex. pour utilisation dans les détecteurs de mensongeReconnaissance des voix d’animaux
COMPUTER-IMPLEMENTED METHOD OF PERFORMING A REAL-TIME COLLABORATION SESSION, COLLABORATIVE PLATFORM FOR PERFORMING REAL-TIME COLLABORATION SESSIONS, AND COLLABORATIVE CHAT POST OBJECT
A telecommunication device, apparatus, and a computer-implemented method of performing a real-time collaboration session with a plurality of participants can be configured so that a method can be performed. The method can include starting a chat application (e.g. a group chat application) for the participants of the real-time collaboration session; automatically creating, upon a first event being external or internal to the chat application, creating a collaborative chat post object (CCPO), for the session, authorizing the participants to edit the chat conversation content of the CCPO; and automatically sealing permanently the CCPO upon a second event being external or internal event to the chat application. For sealing the CCPO, the editable content of the CCPO can be converted into read-only content.
H04L 65/401 - Prise en charge des services ou des applications dans laquelle les services impliquent une session principale en temps réel et une ou plusieurs sessions parallèles additionnelles en temps réel ou sensibles au temps, p. ex. accès partagé à un tableau blanc ou mise en place d’une sous-conférence
Disclosed is a system and associated methods for secure media stream distribution across different platforms associated with different Internet domains. A first node of a first platform receives a first request from a device, performs a first verification based on credentials provided by the device matching stored credentials, generates a first signed token, and provides the first signed token with a second link for the device to access the requested media stream from a second network node of a second platform. The second network node determines that the device was verified at the first network node based on a second stream request from the device including the first signed token, generates a second token that uniquely identifies the device in the second domain, and streams requested stream data to the device in response to performing a second verification based on requests for the stream data including the second token.
H04L 9/32 - Dispositions pour les communications secrètes ou protégéesProtocoles réseaux de sécurité comprenant des moyens pour vérifier l'identité ou l'autorisation d'un utilisateur du système
H04L 9/30 - Clé publique, c.-à-d. l'algorithme de chiffrement étant impossible à inverser par ordinateur et les clés de chiffrement des utilisateurs n'exigeant pas le secret
The present invention relates to a method for reducing noise in a workspace comprising a plurality of terminals (4) connected to a server (6) via a communication network (8), the method comprising the steps of detecting a noise level present at at least one of the plurality of terminals (4), which is above a predetermined threshold value; identifying the at least one terminal (4) at which the noise level above the predetermined threshold has been detected; and initiating a measure for reducing the noise level, wherein detecting the noise level is achieved through monitoring noise emitted from or in the vicinity of the respective terminals (4) of the plurality of terminals, by recording means (10) assigned to the respective terminals (4) of the plurality of terminals. The present invention further relates to a system for carrying out the method as well as to a server.
Systems and methods for establishing call connection in response to user action, the method including receiving a first user action from a user associated with making a call connection, wherein the first user action comprises any of copying at least part of a phone number, pasting at least part of the phone number, or inputting at least part of the phone number. The method also includes determining one or more call recipients based on the first user action. The method also includes establishing one or more silent call connections based on the determined one or more call recipients, wherein each of the one or more silent call connections comprises a call connection with a predetermined parameter so that there are no incoming call indicators on one or more devices associated with the one or more call recipients.
H04M 7/00 - Dispositions d'interconnexion entre centres de commutation
G06F 3/0482 - Interaction avec des listes d’éléments sélectionnables, p. ex. des menus
G06F 3/0484 - Techniques d’interaction fondées sur les interfaces utilisateur graphiques [GUI] pour la commande de fonctions ou d’opérations spécifiques, p. ex. sélection ou transformation d’un objet, d’une image ou d’un élément de texte affiché, détermination d’une valeur de paramètre ou sélection d’une plage de valeurs
H04M 1/247 - Appareils téléphoniques munis de moyens d’aide à l’utilisateur ou de moyens de sélection de fonction facilitant leur emploi
H04M 1/253 - Appareils téléphoniques utilisant la transmission numérique de la parole
H04M 1/72469 - Interfaces utilisateur spécialement adaptées aux téléphones sans fil ou mobiles pour faire fonctionner le dispositif en sélectionnant des fonctions à partir de plusieurs éléments affichés, p. ex. des menus ou des icônes
A computer-implemented method for adjusting content shared during communication sessions, comprising: obtaining, through a first device, a content to share, determining a primary portion of the content to share, adjusting the content to share based on the primary portion to generate a first adjusted content to share and causing the first adjusted content to share to be displayed on a second device.
Media, methods, and systems are provided for matchmaking for in-person, virtual, and hybrid events are disclosed. Event attendees may be added to a networking pool When the networking pool reaches a capacity, the event attendees may be added to other event attendees. Networking events may be one-to-one meetings or group meetings. Group meetings may be dedicated to a topic. Event attendees may be matched to other attendees or to a group meeting based on interest and behavioral data associated with the event attendee. When the networking event ends, the event attendees may be added back into the networking pool for further networking events.
G06Q 50/00 - Technologies de l’information et de la communication [TIC] spécialement adaptées à la mise en œuvre des procédés d’affaires d’un secteur particulier d’activité économique, p. ex. aux services d’utilité publique ou au tourisme
The present disclosure provides methods and systems for creating recordings for virtual conferences. According to one of the embodiments a computer-implemented method is provided. The method comprises: requesting that an invitee of a virtual conference, through a conferencing platform, create a pre-recording to be played during the virtual conference; receiving the pre-recording, through the conferencing platform, from the invitee prior to the conference; storing the pre-recording in a database associated with the conferencing platform; identifying, through the conferencing platform, a first request from a first participant to perform an action on the pre-recording during the conference; and in response to identifying the request from the participant, performing the action, through the conferencing platform, on the pre-recording during the conference.
The present disclosure relates to systems and methods for automatically linking a note to a transcript of a conference. According to one of the embodiments a computer-implemented method is provided. The method comprises: receiving a transcript of a conference and a note from a conference participant; responsive to receiving the transcript of the conference and the note, applying a natural language processing on a content of the note and on a content of the transcript; identifying a matching content between the content of the note and the content of the transcript; generating a link corresponding to the matching content; and causing to display the link corresponding to the matching content.
Disclosed is a conference system and associated methods for automatically controlling the audio in a conference involving multiple participants. The system receives and analyzes the audio streams associated with each of the participants. The system detects an identifier that is mentioned in the audio of a first audio stream, determines a context with which the identifier is mentioned in the audio of the first audio stream, and unmutes a second audio stream in response to the identifier being linked to the second audio stream and further in response to the context from the audio of the first audio stream specifying a request that a user associated with the second audio stream speak.
A computer-implemented machine learning method for improving a collaboration environment is provided. The method comprises receiving text data for one or more users of the collaboration environment. The method further comprises generating a statement by partitioning the text data. The method further comprises determining an act using the statement and generating a thread using at least the statement and the act. The method further comprises generating an actor list using at least the thread, and generating an actionable item using the actor list and the thread.
A computer-implemented method and system for improving caller verification is provided. The method comprises registering an intended communications session by generating a key using, at least, a first call time window identifier, and storing the key in a database; in response to registering the intended communication session, receiving a request for caller verification, wherein the request comprises data representing a second call time window identifier; in response to receiving the request for caller verification, generating a comparison key based on the request; comparing the comparison key with the key stored in the database; and verifying the intended communication session in response to comparing the comparison key with the key.
H04M 3/42 - Systèmes fournissant des fonctions ou des services particuliers aux abonnés
H04L 9/06 - Dispositions pour les communications secrètes ou protégéesProtocoles réseaux de sécurité l'appareil de chiffrement utilisant des registres à décalage ou des mémoires pour le codage par blocs, p. ex. système DES
09 - Appareils et instruments scientifiques et électriques
38 - Services de télécommunications
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Downloadable mobile applications for using artificial intelligence (AI) for facilitating the analysis, transmission, recording, reproduction, display, organization, management, manipulation, and review of electronic messages, e-mails, instant messages, text messages, text, facsimiles, graphics, pictures, images, files, documents, presentations, business and project tasks, calendar appointments, voice, audio, video, and audiovisual content, and other data for the facilitation of communications between two or multiple users via computer networks, the Internet, communication networks, global information networks, virtual private networks (VPNs), wide-area networks (WANs), and local area networks (LANs); Downloadable mobile applications featuring software using AI for analysis of content for management and creation of group messages, postings, file sharing, calendaring, audio and video conferencing, telephone call processing, recording and transmitting text and data files, internet telephony (VoIP) services, voicemail and facsimile services, and telemedicine services. Teleconferencing and video conferencing services Software as a service (SAAS) services featuring software for using artificial intelligence (AI) for facilitating the analysis, the transmission, recording, reproduction, display, organization, management, manipulation, and review of electronic messages, e-mails, instant messages, text messages, text, facsimiles, graphics, pictures, images, files, documents, presentations, business and project tasks, calendar appointments, voice, audio, video, and audiovisual content, and other data for the facilitation of communications between two or multiple users via computer networks, the Internet, communication networks, global information networks, virtual private networks (VPNs), wide-area networks (WANs), and local area networks (LANs); Software as a service (SaaS) services featuring software using AI for analysis of content for management and creation of group messages, postings, file sharing, calendaring, audio and video conferencing, telephone call processing, recording and transmitting text and data files, internet telephony (VoIP) services, voicemail and facsimile services, and telemedicine services.
55.
Optimizing video coding using a deep learning model
A computer-implemented method for optimizing encoding video frames from a video is provided. In an embodiment, the method comprises receiving a video frame to be encoded. The method further comprises using one or more machine learning models to generate an encoding parameter value for encoding the video frame. The method further comprises comparing a first set of delta encoding values, based on the encoding parameter value, representing differences between groups of pixels of the video frame to a second set of delta encoding values, based on an alternative encoding parameter value, representing differences between the groups of pixels of the video frame, and in response to determining that the first set of delta encoding values is less than the second set of delta encoding values, selecting the encoding parameter value. The method further comprises based on the encoding parameter value, encoding the video frame to generate an encoded video frame.
H04N 19/146 - Débit ou quantité de données codées à la sortie du codeur
H04N 19/136 - Caractéristiques ou propriétés du signal vidéo entrant
H04N 19/172 - Procédés ou dispositions pour le codage, le décodage, la compression ou la décompression de signaux vidéo numériques utilisant le codage adaptatif caractérisés par l’unité de codage, c.-à-d. la partie structurelle ou sémantique du signal vidéo étant l’objet ou le sujet du codage adaptatif l’unité étant une zone de l'image, p. ex. un objet la zone étant une image, une trame ou un champ
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Telecommunication services, namely, business messaging
services, calendaring, file sharing, business phone
services, business teleconferencing, and business video
conferencing services (term considered too vague by the
International Bureau pursuant to Rule 13 (2) (b) of the
Regulations); analytics, technical support and workflow
customizations for said telecommunication services (term
considered too vague by the International Bureau pursuant to
Rule 13 (2) (b) of the Regulations). Non-downloadable computer software for business messaging,
phone services, teleconferencing, and video conferencing
services for transmission or sharing of documents, images,
and files for interactive business electronic communications
between two or multiple users (term considered too vague by
the International Bureau pursuant to Rule 13 (2) (b) of the
Regulations).
A temporal sequence of pictures is generated in a method for encoding of a first video stream. To do so, a synchronization signal can be used, which can be derived from a second video stream independently of the first video stream. Alternatively, the encoding of a second video stream independent of the first video stream can be based on the same principle as for the encoding of the first video stream.
H04N 19/107 - Sélection du mode de codage ou du mode de prédiction entre codage prédictif spatial et temporel, p. ex. rafraîchissement d’image
H04N 19/177 - Procédés ou dispositions pour le codage, le décodage, la compression ou la décompression de signaux vidéo numériques utilisant le codage adaptatif caractérisés par l’unité de codage, c.-à-d. la partie structurelle ou sémantique du signal vidéo étant l’objet ou le sujet du codage adaptatif l’unité étant un groupe d’images [GOP]
H04N 19/31 - Procédés ou dispositions pour le codage, le décodage, la compression ou la décompression de signaux vidéo numériques utilisant des techniques hiérarchiques, p. ex. l'échelonnage dans le domaine temporel
H04N 19/61 - Procédés ou dispositions pour le codage, le décodage, la compression ou la décompression de signaux vidéo numériques utilisant un codage par transformée combiné avec un codage prédictif
H04N 21/2365 - Multiplexage de plusieurs flux vidéo
H04N 21/434 - Désassemblage d'un flux multiplexé, p. ex. démultiplexage de flux audio et vidéo, extraction de données additionnelles d'un flux vidéoRemultiplexage de flux multiplexésExtraction ou traitement de SIDésassemblage d'un flux élémentaire mis en paquets
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Providing customer service and technical support for
operation of contact center services (term considered too
vague by the International Bureau pursuant to Rule 13 (2)
(b) of the Regulations); AI-powered interactive contact
center services (term considered too vague by the
International Bureau pursuant to Rule 13 (2) (b) of the
Regulations). Non-downloadable cloud-based software for contact center
services, contact center customer interaction management,
and workflow management (term considered too vague by the
International Bureau pursuant to Rule 13 (2) (b) of the
Regulations).
A method includes capturing a first image associated with a portion of a display screen being shared. The method further includes rendering the first image in a preview window of the display screen being shared to form a second image. The second image is captured so as to determine whether the first image is duplicated in the second image. The duplication of the first image in the second image is masked to form a third image. The third image is rendered in the preview window.
G06F 3/14 - Sortie numérique vers un dispositif de visualisation
H04L 12/18 - Dispositions pour la fourniture de services particuliers aux abonnés pour la diffusion ou les conférences
H04L 65/401 - Prise en charge des services ou des applications dans laquelle les services impliquent une session principale en temps réel et une ou plusieurs sessions parallèles additionnelles en temps réel ou sensibles au temps, p. ex. accès partagé à un tableau blanc ou mise en place d’une sous-conférence
H04M 3/56 - Dispositions pour connecter plusieurs abonnés à un circuit commun, c.-à-d. pour permettre la transmission de conférences
A conferencing system is configured, for an interval of time, to receive time-dependent input data from a first user, the time-dependent input data obtained via a capturing device. The conferencing system is configured to receive profile data for the first user, analyze the time-dependent input data and the profile data for the first user using a computer-based model to obtain at least one classifier score for a classifier of a reaction of the first user, and transmit the at least one classifier score for the classifier to a second user.
Media, methods, and systems are disclosed for adaptively adjusting video quality in a virtual event hosted by a virtual event hosting platform. A plurality of presenter video streams may be received at a video server. A change of state associated with a presenter video stream of the plurality of presenter video streams may be detected. In response to detecting the change of state, a change to a video display parameter for the presenter video stream may be requested by the video server. The video server may receive the updated presenter video stream from a presenter computing device associated with the presenter video stream. The video server may send updated presenter video stream to a plurality of presenter computing devices associated with the plurality of presenter video streams.
H04L 65/75 - Gestion des paquets du réseau multimédia
G06T 3/4053 - Changement d'échelle d’images complètes ou de parties d’image, p. ex. agrandissement ou rétrécissement basé sur la super-résolution, c.-à-d. où la résolution de l’image obtenue est plus élevée que la résolution du capteur
A method includes receiving an input data from a host to schedule a meeting. The input data may include invitees to the meeting and a time/date associated with the meeting. A first and a second set of invitees from the invitees are determined. The first set of invitees is identified to start a pre-meeting meeting prior to the meeting scheduled at the time/date. The second set of invitees is identified to start the meeting at the time/date. It is appreciated that the pre-meeting meeting and the meeting are merged into a single meeting at a predetermined threshold of time.
G06Q 10/1093 - Ordonnancement basé sur un agenda pour des personnes ou des groupes
H04L 67/02 - Protocoles basés sur la technologie du Web, p. ex. protocole de transfert hypertexte [HTTP]
H04L 67/60 - Ordonnancement ou organisation du service des demandes d'application, p. ex. demandes de transmission de données d'application en utilisant l'analyse et l'optimisation des ressources réseau requises
63.
Systems and methods for contextual modeling of conversational data
Disclosed is a conference monitoring system that classifies conversations and performs automated actions based on different context detected within the conversations. The system receives conversations that result in an unsuccessful engagement, classifies different segments of the conversations with contextual trackers that identify different context within each segment, and determines a recurring pattern of a common set of contextual trackers in different segments of the conversations that contribute to the unsuccessful engagement. The system monitors a particular conversation, tags one or more segments of the particular conversation with the common set of contextual trackers, and performs an automated action that contributes to a successful engagement in response to tagging the one or more segments with the common set of contextual trackers and the common set of contextual trackers contributing to the unsuccessful engagement.
09 - Appareils et instruments scientifiques et électriques
38 - Services de télécommunications
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Downloadable computer application software for mobile phones and handheld computers, namely, software for telecommunications being software for use in group messaging, creating postings, file sharing, calendaring, audio and video conferencing, telephone call processing, recording and transmitting text and data files, internet telephony (VOIP) services, voicemail and facsimile services; Downloadable computer application software for mobile phones and handheld computers, namely, software for telecommunications featuring predictive software and generative software for use in data analysis for sales, marketing, customer relationship management (CRM), telecommunications, and unified communications Teleconferencing and video conferencing services Software as a service (SAAS) services featuring software for conferencing; providing on-line, non-downloadable software for the transmission, recording, reproduction, display, organization, management, manipulation, and review of electronic messages, e-mails, instant messages, text messages, text, facsimiles, graphics, pictures, images, files, documents, presentations, business and project tasks, calendar appointments, voice, audio, video, and audiovisual content, and other data for the facilitation of communications between two or multiple users via computer networks, the Internet, communication networks, global information networks, virtual private networks (VPNs), wide-area networks (WANs), and local area networks (LANs); Software as a service (SAAS) services featuring software for contact center interaction management; Software as a service (SAAS) services featuring software for use in data analysis, predictive intelligence, and generative intelligence for sales, marketing, customer relationship management (CRM), telecommunications, and unified communications; providing an interactive website featuring technology that allows users to generate sales-related, marketing-related, and customer management-related communications using data analysis, predictive intelligence, and generative intelligence
09 - Appareils et instruments scientifiques et électriques
38 - Services de télécommunications
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Downloadable computer application software for mobile phones and handheld computers, namely, software for telecommunications being software for use in group messaging, creating postings, file sharing, calendaring, audio and video conferencing, telephone call processing, recording and transmitting text and data files, internet telephony (VOIP) services, voicemail and facsimile services; Downloadable computer application software for mobile phones and handheld computers, namely, software for telecommunications featuring predictive software and generative software for use in data analysis for sales, marketing, customer relationship management (CRM), telecommunications, and unified communications Teleconferencing and video conferencing services Software as a service (SAAS) services featuring software for conferencing; providing on-line, non-downloadable software for the transmission, recording, reproduction, display, organization, management, manipulation, and review of electronic messages, e-mails, instant messages, text messages, text, facsimiles, graphics, pictures, images, files, documents, presentations, business and project tasks, calendar appointments, voice, audio, video, and audiovisual content, and other data for the facilitation of communications between two or multiple users via computer networks, the Internet, communication networks, global information networks, virtual private networks (VPNs), wide-area networks (WANs), and local area networks (LANs); Software as a service (SAAS) services featuring software for contact center interaction management; Software as a service (SAAS) services featuring software for use in data analysis, predictive intelligence, and generative intelligence for sales, marketing, customer relationship management (CRM), telecommunications, and unified communications; providing an interactive website featuring technology that allows users to generate sales-related, marketing-related, and customer management-related communications using data analysis, predictive intelligence, and generative intelligence
66.
CLOUD-BASED COMMUNICATION SYSTEM FOR AUTONOMOUSLY PROVIDING COLLABORATIVE COMMUNICATION EVENTS
A cloud-based method and system for autonomously providing collaborative communication events to one or more users of client devices. The method and system are configured to analyze an active user communication for the purposes of determining, predicting, presenting, and/or triggering collaboration opportunities (e.g., later communication sessions or events) automatically or for manual selection by the active user. The analysis is performed in the context of a specific user communication and is completed with support from cloud-based communication services, data, and workflows.
Disclosed is a localized conference system and associated methods for performing a zero-configuration pairing of a first device and a second device. The pairing causes the first device to receive pairing codes that are transmitted from different devices in a wireless range of the first device. The pairing causes the first device to receive alphanumeric characters that are unique to a particular pairing code and that include less than all of the alphanumeric characters of the particular pairing code. The pairing causes the first device to decode a network address of the second device from the particular pairing code, and to establish a network connection with the second device using the network address that is decoded from the particular pairing code. The pairing causes the first device to remotely control the second device or a conference streaming through the second device with messaging passed through the network connection.
H04W 76/11 - Attribution ou utilisation d'identifiants de connexion
H04L 67/125 - Protocoles spécialement adaptés aux environnements propriétaires ou de mise en réseau pour un usage spécial, p. ex. les réseaux médicaux, les réseaux de capteurs, les réseaux dans les véhicules ou les réseaux de mesure à distance en impliquant la commande des applications des terminaux par un réseau
68.
Systems and methods for selective encryption of sensitive image data
Disclosed is a selective encryption system that selectively encrypts sensitive image data within frames of a video stream and compresses other insensitive image data within the frames in order to generate and distribute a partially encrypted video stream that protects the sensitive image data without the time, energy, resource, and size penalty associated with encrypting all image data in all frames of the video stream. The system parses a video stream image into different regions that each contain different image data. The system detects first regions that contain the sensitive image data, encrypts the sensitive image data in the first regions, and compresses the image data in other second regions without encryption. The system distributes a selectively encrypted frame of the video stream that includes the encrypted image data for the first regions and the compressed image data for second regions.
A computer-implemented method for improving conference session management is provided. The method comprises determining a participation level for a participant during a conference session, determining a presence expectation for the participant during the conference session, in response to determining the participation level and the presence expectation for the participant, evaluating an impact of the participant departing the conference session, and in response to determining that that the impact exceeds a threshold, sending a departure notification corresponding to a departure of the participant.
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
(1) Providing customer service and technical support for operation of contact center services (term considered too vague by the International Bureau pursuant to Rule 13 (2) (b) of the Regulations); AI-powered interactive contact center services (term considered too vague by the International Bureau pursuant to Rule 13 (2) (b) of the Regulations).
(2) Providing temporary use of non-downloadable cloud-based software for contact center services in the nature of responding to customers inquiries for others, contact center customer interaction management, and workflow management.
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
(1) Telecommunication services, namely, business messaging services, calendaring, file sharing, business phone services, business teleconferencing, and business video conferencing services (term considered too vague by the International Bureau pursuant to Rule 13 (2) (b) of the Regulations); analytics, technical support and workflow customizations for said telecommunication services (term considered too vague by the International Bureau pursuant to Rule 13 (2) (b) of the Regulations).
(2) Providing temporary use of non-downloadable computer software for business messaging, phone services, teleconferencing, and video conferencing services for transmission or sharing of documents, images, and files for interactive business electronic communications between two or multiple users.
Systems, methods, and computer-readable media are provided for rendering a shared virtual meeting environment during a video meeting session. The shared virtual meeting environment comprises a shared virtual space which is accessible to the meeting participants and includes video streams for each of the respective meeting participants. The video streams may be repositioned within the shared virtual space based on user interaction within the shared virtual space.
G06F 3/04815 - Interaction s’effectuant dans un environnement basé sur des métaphores ou des objets avec un affichage tridimensionnel, p. ex. modification du point de vue de l’utilisateur par rapport à l’environnement ou l’objet
G06Q 10/101 - Création collaborative, p. ex. développement conjoint de produits ou de services
73.
Adaptive video quality for large-scale video conferencing
Media, methods, and systems are disclosed for adaptively adjusting video quality in a virtual event hosted by a virtual event hosting platform. A plurality of presenter video streams may be received at a video server. A change of state associated with a presenter video stream of the plurality of presenter video streams may be detected. In response to detecting the change of state, a change to a video display parameter for the presenter video stream may be requested by the video server. The video server may receive the updated presenter video stream from a presenter computing device associated with the presenter video stream. The video server may send updated presenter video stream to a plurality of presenter computing devices associated with the plurality of presenter video streams.
G06T 3/4053 - Changement d'échelle d’images complètes ou de parties d’image, p. ex. agrandissement ou rétrécissement basé sur la super-résolution, c.-à-d. où la résolution de l’image obtenue est plus élevée que la résolution du capteur
H04L 65/75 - Gestion des paquets du réseau multimédia
Disclosed is a system and associated methods for secure media stream distribution across different platforms associated with different Internet domains. A first node of a first platform receives a first request from a device, performs a first verification based on credentials provided by the device matching stored credentials, generates a first signed token, and provides the first signed token with a second link for the device to access the requested media stream from a second network node of a second platform. The second network node determines that the device was verified at the first network node based on a second stream request from the device including the first signed token, generates a second token that uniquely identifies the device in the second domain, and streams requested stream data to the device in response to performing a second verification based on requests for the stream data including the second token.
H04L 9/32 - Dispositions pour les communications secrètes ou protégéesProtocoles réseaux de sécurité comprenant des moyens pour vérifier l'identité ou l'autorisation d'un utilisateur du système
H04L 9/30 - Clé publique, c.-à-d. l'algorithme de chiffrement étant impossible à inverser par ordinateur et les clés de chiffrement des utilisateurs n'exigeant pas le secret
A method includes receiving a user indication to create an online collaborative team within an online chat environment. The method further includes receiving a user selection of members for the online collaborative team. The online collaborative team enables the selected members of the online collaborative team to communicate with one another. The online chat environment maintains communication of the members and activities of the members of the online collaborative team. The online chat environment makes the activities and the communication available to the members when the members are within the online chat environment. The method further includes accessing attributes associated with the members of the online collaborative team. The method, responsive to the accessing the attributes associated with the members, determines a privacy setting of the online collaborative team.
Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for detecting and analyzing user reactions to messages received. One of the methods includes obtaining reaction data characterizing a reaction of a first user to a communication sent by a second user using a first communication service, wherein the first communication service allows users to react to received communications by selecting from a predetermined set of proprietary reactions that are supported by the first communication service; analyzing the reaction data to generate standardized reaction data that characterizes a sentiment of the reaction of the first user to the communication; mapping the standardized reaction data to one or more proprietary reactions from the predetermined set of proprietary reactions that are supported by the first communication service; and providing, to the first communication service, data identifying the one or more proprietary reactions.
A method includes receiving a plurality of textual data from one or more users within an online chat group. The method also includes rendering the plurality of textual data for each user of the online chat group. The method includes further enabling one user from the online chat group to edit a textual data originated by another user from the online chat group. A notification is rendered on a graphical user interface (GUI) that the textual data originated by the another user has been edited. In response to a user selection thereof, the edit is accepted, rejected, or further edited.
H04L 51/224 - Surveillance ou traitement des messages en fournissant une notification sur les messages entrants, p. ex. des poussées de notifications des messages reçus
H04L 12/18 - Dispositions pour la fourniture de services particuliers aux abonnés pour la diffusion ou les conférences
H04L 51/04 - Messagerie en temps réel ou quasi en temps réel, p. ex. messagerie instantanée [IM]
H04L 51/046 - Interopérabilité avec d'autres applications ou services réseau
Systems, programs, and media for creating virtual events and presenting the virtual event content to attendees of the virtual events are described herein. A virtual event hosting system may receive input from an event creator for creating an event comprising stages, sessions, networking, and expos. The event may provide a virtual environment for presenting users to make presentations and attendees to view and interact with the presenting users and other attendees. Data associated with the event and the attendees may be collected for analysis to improve engagement in future virtual events.
G06T 19/00 - Transformation de modèles ou d'images tridimensionnels [3D] pour infographie
G06F 3/04815 - Interaction s’effectuant dans un environnement basé sur des métaphores ou des objets avec un affichage tridimensionnel, p. ex. modification du point de vue de l’utilisateur par rapport à l’environnement ou l’objet
H04L 12/18 - Dispositions pour la fourniture de services particuliers aux abonnés pour la diffusion ou les conférences
A computer-implemented method includes receiving a plurality of data associated with a device, wherein the plurality of data includes a location data associated with the device; applying the plurality of data as an input to a trained Machine Learning (ML) model to determine an error correcting code to be used for the device based on an output of the selected ML model; and sending the error correcting code to the device.
H03M 13/00 - Codage, décodage ou conversion de code pour détecter ou corriger des erreursHypothèses de base sur la théorie du codageLimites de codageMéthodes d'évaluation de la probabilité d'erreurModèles de canauxSimulation ou test des codes
H03M 13/37 - Méthodes ou techniques de décodage non spécifiques à un type particulier de codage prévu dans les groupes
H04L 1/00 - Dispositions pour détecter ou empêcher les erreurs dans l'information reçue
80.
Method and system for connecting headset to device with active session
The present disclosure provides a computer-implemented method for connecting peripheral units to user devices. The method comprises detecting a communication via a first user device connectable to a peripheral unit; detecting a connection intent of the peripheral unit to connect to a second user device; and sending, to the second user device, a command to suppress a connection with the peripheral unit.
Disclosed is a multi-language translation system and associated methods that adapt to users speaking different languages, and that convert each spoken language to a target language. The system trains a neural network using audio of different speakers speaking different languages, and generates vectors with different sets of audio features that identify each of the different languages. The system receives an audio stream, transcribes a first snippet from a first language to the target language based on a first vector classifying the first audio snippet features to the first language, transcribes a second audio snippet from a new language to the target language based on the first vector being unable to classify the second audio snippet features to the first language, and transcribes a third audio snippet from a second language to the target language based on a second vector classifying the third audio snippet to the second language.
G10L 15/22 - Procédures utilisées pendant le processus de reconnaissance de la parole, p. ex. dialogue homme-machine
G10L 13/08 - Analyse de texte ou génération de paramètres pour la synthèse de la parole à partir de texte, p. ex. conversion graphème-phonème, génération de prosodie ou détermination de l'intonation ou de l'accent tonique
A method includes receiving a facial data associated with a participant user; generating an avatar data of the participant user based on the facial data using a first machine learning (ML) model; receiving data associated with facial movement; and training the generated avatar based on the data associated with facial movement using a second ML model to generate a trained avatar data, wherein the trained avatar data mimics appropriate facial movements associated with audio data.
The present disclosure relates to a method for controlling a real-time communication between at least two participants on a real-time conversation and collaboration platform by means of a digital assistant unit, wherein clients are connected to a conferencing application via a communications network establishing the communication, the method comprising the steps of identifying, from the at least two participants, a first participant as an active speaker in the conversation by using audio signals received from the first participant via a microphone, activating the digital assistant unit for the first participant, if a predetermined event is detected, wherein the audio signals received from the first participant are analyzed so as to identify voice commands therefrom, wherein an Automatic Speech Recognition engine performs a voice recognition procedure for identifying and transcribing the identified voice commands, and wherein the transcribed voice commands are analyzed and executed.
H04M 3/38 - Dispositions de service gradué, c.-à-d. interdiction à quelques abonnés d'établir certaines connexions
G10L 15/22 - Procédures utilisées pendant le processus de reconnaissance de la parole, p. ex. dialogue homme-machine
G10L 25/51 - Techniques d'analyse de la parole ou de la voix qui ne se limitent pas à un seul des groupes spécialement adaptées pour un usage particulier pour comparaison ou différentiation
H04M 3/51 - Dispositions centralisées de réponse aux appels demandant l'intervention d'un opérateur
H04M 3/527 - Dispositions centralisées de réponse aux appels ne demandant pas l'intervention d'un opérateur
Systems, methods, and computer-readable media are provided for rendering a shared virtual meeting environment during a video meeting session. The shared virtual meeting environment comprises a shared virtual space which is accessible to the meeting participants and includes video streams for each of the respective meeting participants. The video streams may be repositioned within the shared virtual space based on user interaction within the shared virtual space.
G06F 3/04815 - Interaction s’effectuant dans un environnement basé sur des métaphores ou des objets avec un affichage tridimensionnel, p. ex. modification du point de vue de l’utilisateur par rapport à l’environnement ou l’objet
G06Q 10/101 - Création collaborative, p. ex. développement conjoint de produits ou de services
Media, methods, and systems are disclosed for mitigating network resource contention. Event scheduling details are received regarding one or more virtual events. In response to determining that an upcoming virtual event will begin within a predetermined time threshold, various steps are performed. First, a predicted number of event participants is determined. Next, database artifacts associated with the upcoming virtual event are prefetched. Then static event display resources are accessed prior to a start of the upcoming virtual event, and the database artifacts and the static event display resources are cached. A network protocol request to access network resources is received from a client device. The database artifacts and the static event display resources are pushed to a client-side cache associated with the client device, and a minimal network response is transmitted to the client device.
H04L 67/60 - Ordonnancement ou organisation du service des demandes d'application, p. ex. demandes de transmission de données d'application en utilisant l'analyse et l'optimisation des ressources réseau requises
G06F 16/27 - Réplication, distribution ou synchronisation de données entre bases de données ou dans un système de bases de données distribuéesArchitectures de systèmes de bases de données distribuées à cet effet
G06F 16/957 - Optimisation de la navigation, p. ex. mise en cache ou distillation de contenus
H04L 65/00 - Dispositions, protocoles ou services dans les réseaux de communication de paquets de données pour prendre en charge les applications en temps réel
H04L 65/403 - Dispositions pour la communication multipartite, p. ex. pour les conférences
86.
System and method for deep message editing in a chat communication environment
A method includes detecting a modification to one chat message that forms a modified one chat message. Subsequent chat messages that are posted after the one chat message has been posted are processed. The method includes automatically identifying a chat message from the subsequent chat messages that has a dependency on the one chat message. The method also includes automatically determining whether a content of the chat message from the subsequent chat messages is impacted by the modified one chat message.
H04L 51/216 - Gestion de l'historique des conversations, p. ex. regroupement de messages dans des sessions ou des fils de conversation
H04L 51/04 - Messagerie en temps réel ou quasi en temps réel, p. ex. messagerie instantanée [IM]
H04L 51/063 - Adaptation du contenu, p. ex. remplacement d'un contenu inapproprié
H04L 51/224 - Surveillance ou traitement des messages en fournissant une notification sur les messages entrants, p. ex. des poussées de notifications des messages reçus
87.
SYSTEM AND METHOD FOR IDENTIFYING ACTIVE COMMUNICATOR
A method includes receiving a plurality of video data associated with a plurality of users in an electronic conference. The method further includes processing the plurality of video data to determine whether an action of a user matches an active communicator action. In response to determining that the action of the user matches the active communicator action, the method further includes determining that the user intends to actively communicate audio or video data in the electronic conference. Moreover, the method includes identifying the user as an active communicator within the electronic conference.
H04L 65/403 - Dispositions pour la communication multipartite, p. ex. pour les conférences
G06F 3/04812 - Techniques d’interaction fondées sur l’aspect ou le comportement du curseur, p. ex. sous l’influence de la présence des objets affichés
G06V 40/20 - Mouvements ou comportement, p. ex. reconnaissance des gestes
H04L 65/401 - Prise en charge des services ou des applications dans laquelle les services impliquent une session principale en temps réel et une ou plusieurs sessions parallèles additionnelles en temps réel ou sensibles au temps, p. ex. accès partagé à un tableau blanc ou mise en place d’une sous-conférence
H04L 65/611 - Diffusion en flux de paquets multimédias pour la prise en charge des services de diffusion par flux unidirectionnel, p. ex. radio sur Internet pour la multidiffusion ou la diffusion
88.
Systems and methods for recognizing a speech of a speaker
Systems, methods, and computer readable media comprising instructions executable by a processor, for recognizing speech within a received audio signal segment the audio signal to isolate the speech based on a speaker audio profile, determine from the audio signal a command, a first score reflecting confidence in determining the command, and a second score reflecting a potential error in determining the command, and cause the command to be executed if the first score is above a first threshold value and the second score is below a second threshold value.
A computer-implemented method for identifying gestures in video from video conferencing applications is provided. The method comprises causing capture, by a video feed capture service, of data from a video conference session running on a video conferencing application. The method further comprises causing to write, by the video feed capture service, the data to a cache queue. A cache queue processing service moves the data from the cache queue to a location in shared memory. A gesture recognition service reads the data from the location in shared memory to determine whether a gesture is present within a video frame from the data. The gesture recognition service identifies a first gesture in the data. The method further comprises causing to send to the video conferencing application, by the gesture recognition service, the first gesture.
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Telecommunication services, namely, electronic business messaging services, business phone services, namely, business communications by telephones, business teleconferencing, and business video conferencing services Providing temporary use of non-downloadable computer software for business messaging, phone services, teleconferencing, and video conferencing services for transmission or sharing of documents, images, and files for interactive business electronic communications between two or multiple users; computer services, namely, hosting on-line interactive public calendars that allow multiple participants to share event schedules; file sharing services, namely, providing a website featuring technology enabling users to upload and download electronic files; providing temporary use of non-downloadable computer software for providing analytics for business messaging, phone services, teleconferencing, video conferencing, and sharing of documents, images, and files; technical support, namely, troubleshooting in the nature of repair of telecommunications software problems; providing temporary use of non-downloadable computer software for workflow customizations for business messaging, phone services, teleconferencing, and video conferencing services for transmission or sharing of documents, images, and files for interactive business electronic communications between two or multiple users
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Providing customer service for operation of contact center services, namely, responding to customers inquiries for others in the field of consumer goods, computer technical support, financial services Providing temporary use of non-downloadable cloud-based software for contact center services in the nature of responding to customers inquiries for others, contact center customer interaction management, and workflow management; Providing technical support for operation of contact center services, namely, monitoring technological functions of computer network systems; AI-powered interactive contact center services, namely, providing temporary use of online non-downloadable chatbot software using artificial intelligence (AI) for replying to questions from online customers
92.
Systems and methods for determining a conference departure impact
A computer-implemented method for improving conference session management is provided. The method comprises determining a participation level for a participant during a conference session, determining a presence expectation for the participant during the conference session, in response to determining the participation level and the presence expectation for the participant, evaluating an impact of the participant departing the conference session, and in response to determining that that the impact exceeds a threshold, sending a departure notification corresponding to a departure of the participant.
A computer-implemented machine learning method for improving a collaboration environment is provided. The method comprises receiving text data for one or more users of the collaboration environment. The method further comprises generating a statement by partitioning the text data. The method further comprises determining an act using the statement and generating a thread using at least the statement and the act. The method further comprises generating an actor list using at least the thread, and generating an actionable item using the actor list and the thread.
Programs, systems, and methods for facilitating low contact or no-contact registration, check-in, and attendance to an event. Registration is provided to an event virtually such that an attendee of the event may provide a single click registration or registration may be performed automatically be detecting, by a first sensor, the attendee and providing automatic registration. Automatic check-in to the event may be provided to the attendee by obtaining, by a second sensor, information indicative of the attendee and determining registration information from an attendee profile. The attendee may be provided access to event activities to which the attendee is registered. Furthermore, data associated with attendance at the event may be tracked and the attendee may be provided incentives based on the tracked data.
G06Q 10/02 - Réservations, p. ex. pour billetterie, services ou manifestations
G06Q 30/0207 - Remises ou incitations, p. ex. coupons ou rabais
G06V 40/16 - Visages humains, p. ex. parties du visage, croquis ou expressions
H04W 4/80 - Services utilisant la communication de courte portée, p. ex. la communication en champ proche, l'identification par radiofréquence ou la communication à faible consommation d’énergie
A computer-implemented method for adjusting content shared during communication sessions, comprising: obtaining, through a first device, a content to share, determining a primary portion of the content to share, adjusting the content to share based on the primary portion to generate a first adjusted content to share and causing the first adjusted content to share to be displayed on a second device.
G06F 15/16 - Associations de plusieurs calculateurs numériques comportant chacun au moins une unité arithmétique, une unité programme et un registre, p. ex. pour le traitement simultané de plusieurs programmes
H04L 65/403 - Dispositions pour la communication multipartite, p. ex. pour les conférences
96.
Methods and systems for pre-recorded participation in a conference
The present disclosure provides methods and systems for creating recordings for virtual conferences. According to one of the embodiments a computer-implemented method is provided. The method comprises: requesting that an invitee of a virtual conference, through a conferencing platform, create a pre-recording to be played during the virtual conference; receiving the pre-recording, through the conferencing platform, from the invitee prior to the conference; storing the pre-recording in a database associated with the conferencing platform; identifying, through the conferencing platform, a first request from a first participant to perform an action on the pre-recording during the conference; and in response to identifying the request from the participant, performing the action, through the conferencing platform, on the pre-recording during the conference.
09 - Appareils et instruments scientifiques et électriques
38 - Services de télécommunications
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Downloadable mobile application and computer software for
telecommunications, namely, software for use in group
messaging, creating postings, file sharing, calendaring,
audio and video conferencing, telephone call processing,
recording and transmitting text and data files, internet
telephony (VoIP) services, voicemail and facsimile services,
and telemedicine services. Teleconferencing and video conferencing services;
telecommunication access services; communication services,
namely, transmission of data, audio, messages, and
information by electronic communications networks; telephone
communication services. Software as a service (SAAS) services featuring software for
conferencing; providing on-line, non-downloadable software
for the transmission, recording, reproduction, display,
organization, management, manipulation, and review of
electronic messages, e-mails, instant messages, text
messages, text, facsimiles, graphics, pictures, images,
files, documents, presentations, business and project tasks,
calendar appointments, voice, audio, video, and audiovisual
content, and other data for the facilitation of
communications between two or multiple users via computer
networks, the Internet, communication networks, global
information networks, virtual private networks (VPNs),
wide-area networks (WANs), and local area networks (LANs);
software as a service (SaaS) services featuring software for
contact center interaction management.
A computer-implemented machine learning method for generating real-time summaries is provided. The method comprises identifying a speech segment during a conference session, generating a real-time transcript from the speech segment, determining a topic from the real-time transcript, generating a summary of the topic, and streaming the summary of the topic during the conference session.
G10L 15/22 - Procédures utilisées pendant le processus de reconnaissance de la parole, p. ex. dialogue homme-machine
G10L 15/18 - Classement ou recherche de la parole utilisant une modélisation du langage naturel
G10L 25/78 - Détection de la présence ou de l’absence de signaux de voix
G10L 25/51 - Techniques d'analyse de la parole ou de la voix qui ne se limitent pas à un seul des groupes spécialement adaptées pour un usage particulier pour comparaison ou différentiation
99.
Systems and methods for establishing a call connection
Systems and methods for establishing call connection in response to user action, the method including receiving a first user action from a user associated with making a call connection, wherein the first user action comprises any of copying at least part of a phone number, pasting at least part of the phone number, or inputting at least part of the phone number. The method also includes determining one or more call recipients based on the first user action. The method also includes establishing one or more silent call connections based on the determined one or more call recipients, wherein each of the one or more silent call connections comprises a call connection with a predetermined parameter so that there are no incoming call indicators on one or more devices associated with the one or more call recipients.
H04M 3/00 - Centraux automatiques ou semi-automatiques
G06F 3/0482 - Interaction avec des listes d’éléments sélectionnables, p. ex. des menus
G06F 3/0484 - Techniques d’interaction fondées sur les interfaces utilisateur graphiques [GUI] pour la commande de fonctions ou d’opérations spécifiques, p. ex. sélection ou transformation d’un objet, d’une image ou d’un élément de texte affiché, détermination d’une valeur de paramètre ou sélection d’une plage de valeurs
H04L 12/66 - Dispositions pour la connexion entre des réseaux ayant différents types de systèmes de commutation, p. ex. passerelles
H04M 1/247 - Appareils téléphoniques munis de moyens d’aide à l’utilisateur ou de moyens de sélection de fonction facilitant leur emploi
H04M 1/253 - Appareils téléphoniques utilisant la transmission numérique de la parole
H04M 1/72469 - Interfaces utilisateur spécialement adaptées aux téléphones sans fil ou mobiles pour faire fonctionner le dispositif en sélectionnant des fonctions à partir de plusieurs éléments affichés, p. ex. des menus ou des icônes
The present disclosure relates to systems and methods for automatically converting one or more emails to one or more chat conversations and for automatically converting a chat conversation to an email thread.