Abrégé

A system for detecting three-way calls in a monitored telephone conversation includes a speech recognition processor that transcribes the monitored telephone conversation and associates characteristics of the monitored telephone conversation with a transcript thereof, a database to store the transcript and the characteristics associated therewith, and a three-way Call detection processor to analyze the characteristics of the conversation and to detect therefrom the addition of one or more parties to the conversation. The system preferably includes at least one domain-specific language model that the speech recognition processor utilizes to transcribe the conversation. The system may operate in real-time or on previously recorded conversations. A query and retrieval system may be used to retrieve and review call records from the database.

Classes IPC  ?

• H04M 3/42 - Systèmes fournissant des fonctions ou des services particuliers aux abonnés
• H04M 3/22 - Dispositions de supervision, de contrôle ou de test
• H04M 3/56 - Dispositions pour connecter plusieurs abonnés à un circuit commun, c.-à-d. pour permettre la transmission de conférences
• H04M 11/10 - Systèmes de communication téléphonique spécialement adaptés pour être combinés avec d'autres systèmes électriques avec systèmes d'enregistrement et de reproduction de dictée
• H04M 1/656 - Dispositions d'enregistrement pour enregistrer des conversations

Abrégé

Embodiments for automatically distributing phone call recordings to interested parties generally include associating one or more forwarding criteria with each of one or more interested parties, establishing a phone call from a calling party to a destination number through an institutional phone system, recording the phone call, and, if the phone call satisfies one or more forwarding criteria associated with one or more interested parties, automatically distributing the recording of the phone call to the at least one interested party associated with the satisfied one or more forwarding criteria. Distribution may be by e-mail, by uploading the recording to a website that interested parties (and preferably only interested parties) can access, by queuing the recordings for export to physical media, and/or through a voice mail system. Calls may be selected for distribution based on the caller, the called party, conversation content, call time, or any other suitable criteria.

Classes IPC  ?

• H04M 3/42 - Systèmes fournissant des fonctions ou des services particuliers aux abonnés
• H04M 3/22 - Dispositions de supervision, de contrôle ou de test
• H04L 51/08 - Informations annexes, p. ex. pièces jointes
• H04L 67/02 - Protocoles basés sur la technologie du Web, p. ex. protocole de transfert hypertexte [HTTP]
• H04L 67/06 - Protocoles spécialement adaptés au transfert de fichiers, p. ex. protocole de transfert de fichier [FTP]
• H04M 3/533 - Systèmes de messagerie vocale

Abrégé

A system for detecting three-way calls in a monitored telephone conversation includes a speech recognition processor that transcribes the monitored telephone conversation and associates characteristics of the monitored telephone conversation with a transcript thereof, a database to store the transcript and the characteristics associated therewith, and a three-way Call detection processor to analyze the characteristics of the conversation and to detect therefrom the addition of one or more parties to the conversation. The system preferably includes at least one domain-specific language model that the speech recognition processor utilizes to transcribe the conversation. The system may operate in real-time or on previously recorded conversations. A query and retrieval system may be used to retrieve and review call records from the database.

Classes IPC  ?

• H04M 1/64 - Dispositions automatiques pour répondre aux appelsDispositions automatiques pour enregistrer des messages pour abonnés absentsDispositions pour enregistrer des conversations
• H04M 3/42 - Systèmes fournissant des fonctions ou des services particuliers aux abonnés
• H04M 3/22 - Dispositions de supervision, de contrôle ou de test
• H04M 3/56 - Dispositions pour connecter plusieurs abonnés à un circuit commun, c.-à-d. pour permettre la transmission de conférences
• H04M 11/10 - Systèmes de communication téléphonique spécialement adaptés pour être combinés avec d'autres systèmes électriques avec systèmes d'enregistrement et de reproduction de dictée
• H04M 1/656 - Dispositions d'enregistrement pour enregistrer des conversations

Abrégé

Embodiments for automatically distributing phone call recordings to interested parties generally include associating one or more forwarding criteria with each of one or more interested parties, establishing a phone call from a calling party to a destination number through an institutional phone system, recording the phone call, and, if the phone call satisfies one or more forwarding criteria associated with one or more interested parties, automatically distributing the recording of the phone call to the at least one interested party associated with the satisfied one or more forwarding criteria. Distribution may be by e-mail, by uploading the recording to a website that interested parties (and preferably only interested parties) can access, by queuing the recordings for export to physical media, and/or through a voice mail system. Calls may be selected for distribution based on the caller, the called party, conversation content, call time, or any other suitable criteria.

Classes IPC  ?

• H04M 3/42 - Systèmes fournissant des fonctions ou des services particuliers aux abonnés
• H04M 3/22 - Dispositions de supervision, de contrôle ou de test
• H04M 3/533 - Systèmes de messagerie vocale
• H04L 12/58 - Systèmes de commutation de messages
• H04L 29/08 - Procédure de commande de la transmission, p.ex. procédure de commande du niveau de la liaison

Abrégé

A system for detecting three-way calls in a monitored telephone conversation includes a speech recognition processor that transcribes the monitored telephone conversation and associates characteristics of the monitored telephone conversation with a transcript thereof, a database to store the transcript and the characteristics associated therewith, and a three-way Call detection processor to analyze the characteristics of the conversation and to detect therefrom the addition of one or more parties to the conversation. The system preferably includes at least one domain-specific language model that the speech recognition processor utilizes to transcribe the conversation. The system may operate in real-time or on previously recorded conversations. A query and retrieval system may be used to retrieve and review call records from the database.

Classes IPC  ?

• H04M 1/64 - Dispositions automatiques pour répondre aux appelsDispositions automatiques pour enregistrer des messages pour abonnés absentsDispositions pour enregistrer des conversations
• H04M 3/42 - Systèmes fournissant des fonctions ou des services particuliers aux abonnés
• H04M 3/22 - Dispositions de supervision, de contrôle ou de test
• H04M 3/56 - Dispositions pour connecter plusieurs abonnés à un circuit commun, c.-à-d. pour permettre la transmission de conférences
• H04M 11/10 - Systèmes de communication téléphonique spécialement adaptés pour être combinés avec d'autres systèmes électriques avec systèmes d'enregistrement et de reproduction de dictée
• H04M 1/656 - Dispositions d'enregistrement pour enregistrer des conversations

Abrégé

Embodiments for automatically distributing phone call recordings to interested parties generally include associating one or more forwarding criteria with each of one or more interested parties, establishing a phone call from a calling party to a destination number through an institutional phone system, recording the phone call, and, if the phone call satisfies one or more forwarding criteria associated with one or more interested parties, automatically distributing the recording of the phone call to the at least one interested party associated with the satisfied one or more forwarding criteria. Distribution may be by e-mail, by uploading the recording to a website that interested parties (and preferably only interested parties) can access, by queuing the recordings for export to physical media, and/or through a voice mail system. Calls may be selected for distribution based on the caller, the called party, conversation content, call time, or any other suitable criteria.

Classes IPC  ?

• H04M 1/64 - Dispositions automatiques pour répondre aux appelsDispositions automatiques pour enregistrer des messages pour abonnés absentsDispositions pour enregistrer des conversations
• H04M 3/42 - Systèmes fournissant des fonctions ou des services particuliers aux abonnés
• H04M 3/22 - Dispositions de supervision, de contrôle ou de test
• H04L 12/58 - Systèmes de commutation de messages
• H04L 29/08 - Procédure de commande de la transmission, p.ex. procédure de commande du niveau de la liaison
• H04M 3/533 - Systèmes de messagerie vocale

Abrégé

A method of controlling free phone calls places from within a secured premises through an institutional phone system generally includes assigning a unique access identifier to an individual caller upon entry into the secured premises; receiving a destination number front the individual caller within the secured premises, the destination number being associated with a telephone located outside the secured premises; determining if the destination number is a per se free number, and, if the destination number is not determined to be a per se free number: receiving the unique access identifier from the individual caller; validating the unique access identifier; and, if the unique access identifier is valid, processing a telephone call to the destination number.

Classes IPC  ?

• H04M 3/42 - Systèmes fournissant des fonctions ou des services particuliers aux abonnés
• H04M 3/38 - Dispositions de service gradué, c.-à-d. interdiction à quelques abonnés d'établir certaines connexions
• H04L 29/06 - Commande de la communication; Traitement de la communication caractérisés par un protocole
• H04M 15/00 - Dispositions de comptage, de contrôle de durée ou d'indication de durée
• H04M 3/22 - Dispositions de supervision, de contrôle ou de test
• H04M 3/493 - Services d'information interactifs, p. ex. renseignements sur l'annuaire téléphonique
• H04W 12/06 - Authentification

Abrégé

A system for detecting three-way calls in a monitored telephone conversation includes a speech recognition processor that transcribes the monitored telephone conversation and associates characteristics of the monitored telephone conversation with a transcript thereof, a database to store the transcript and the characteristics associated therewith, and a three-way Call detection processor to analyze the characteristics of the conversation and to detect therefrom the addition of one or more parties to the conversation. The system preferably includes at least one domain-specific language model that the speech recognition processor utilizes to transcribe the conversation. The system may operate in real-time or on previously recorded conversations. A query and retrieval system may be used to retrieve and review call records from the database.

Classes IPC  ?

• H04M 1/64 - Dispositions automatiques pour répondre aux appelsDispositions automatiques pour enregistrer des messages pour abonnés absentsDispositions pour enregistrer des conversations
• H04M 3/42 - Systèmes fournissant des fonctions ou des services particuliers aux abonnés
• H04M 3/22 - Dispositions de supervision, de contrôle ou de test
• H04M 3/56 - Dispositions pour connecter plusieurs abonnés à un circuit commun, c.-à-d. pour permettre la transmission de conférences
• H04M 11/10 - Systèmes de communication téléphonique spécialement adaptés pour être combinés avec d'autres systèmes électriques avec systèmes d'enregistrement et de reproduction de dictée
• H04M 1/656 - Dispositions d'enregistrement pour enregistrer des conversations

Abrégé

A method of controlling free phone calls places from within a secured premises through an institutional phone system generally includes assigning a unique access identifier to an individual caller upon entry into the secured premises; receiving a destination number front the individual caller within the secured premises, the destination number being associated with a telephone located outside the secured premises; determining if the destination number is a per se free number, and, if the destination number is not determined to be a per se free number: receiving the unique access identifier from the individual caller; validating the unique access identifier; and, if the unique access identifier is valid, processing a telephone call to the destination number.

Classes IPC  ?

• H04M 3/42 - Systèmes fournissant des fonctions ou des services particuliers aux abonnés
• H04M 3/38 - Dispositions de service gradué, c.-à-d. interdiction à quelques abonnés d'établir certaines connexions
• H04M 3/22 - Dispositions de supervision, de contrôle ou de test

Abrégé

A system for detecting three-way calls in a monitored telephone conversation includes a speech recognition processor that transcribes the monitored telephone conversation and associates characteristics of the monitored telephone conversation with a transcript thereof, a database to store the transcript and the characteristics associated therewith, and a three-way Call detection processor to analyze the characteristics of the conversation and to detect therefrom the addition of one or more parties to the conversation. The system preferably includes at least one domain-specific language model that the speech recognition processor utilizes to transcribe the conversation. The system may operate in real-time or on previously recorded conversations. A query and retrieval system may be used to retrieve and review call records from the database.

Classes IPC  ?

• H04M 1/64 - Dispositions automatiques pour répondre aux appelsDispositions automatiques pour enregistrer des messages pour abonnés absentsDispositions pour enregistrer des conversations
• H04M 3/56 - Dispositions pour connecter plusieurs abonnés à un circuit commun, c.-à-d. pour permettre la transmission de conférences
• H04M 3/22 - Dispositions de supervision, de contrôle ou de test
• H04M 3/42 - Systèmes fournissant des fonctions ou des services particuliers aux abonnés
• H04M 1/656 - Dispositions d'enregistrement pour enregistrer des conversations

Abrégé

A system for detecting three-way calls in a monitored telephone conversation includes as speech recognition processor that transcribes the monitored telephone conversation and associates Characteristics of the monitored telephone conversation with a transcript thereof, a database to store the transcript and the characteristics associated therewith, and a three-way Call detection processor to analyze the characteristics of the conversation and to detect therefrom the addition of one or more parties to the conversation. The system preferably includes at least one domain-specific language model that the speech recognition processor utilizes to transcribe the conversation. The system may operate in real-time or on previously recorded conversations. A query and retrieval system may be used to retrieve and review call records from the database.

Classes IPC  ?

• H04M 1/64 - Dispositions automatiques pour répondre aux appelsDispositions automatiques pour enregistrer des messages pour abonnés absentsDispositions pour enregistrer des conversations
• G10L 17/00 - Techniques d'identification ou de vérification du locuteur
• H04M 3/56 - Dispositions pour connecter plusieurs abonnés à un circuit commun, c.-à-d. pour permettre la transmission de conférences
• H04M 3/22 - Dispositions de supervision, de contrôle ou de test
• H04M 1/656 - Dispositions d'enregistrement pour enregistrer des conversations
• H04M 3/42 - Systèmes fournissant des fonctions ou des services particuliers aux abonnés

Abrégé

A method of automatically distributing phone call recordings to interested parties generally includes associating one or more forwarding criteria with each of one or more interested parties, establishing a phone call from a calling party to a destination number through an institutional phone system, recording the phone call, and, if the phone call satisfies one or more forwarding criteria associated with one or more interested parties, automatically distributing the recording of the phone call to the at least one interested party associated with the satisfied one or more forwarding criteria. Distribution may be by e-mail, by uploading the recording to a website that interested parties (and preferably only interested parties) can access, by queuing the recordings for export to physical media, and/or through a voice mail system. Calls may be selected for distribution based on the caller, the called party, conversation content, call time, or any other suitable criteria.

Classes IPC  ?

• H04M 1/64 - Dispositions automatiques pour répondre aux appelsDispositions automatiques pour enregistrer des messages pour abonnés absentsDispositions pour enregistrer des conversations
• H04M 3/42 - Systèmes fournissant des fonctions ou des services particuliers aux abonnés
• H04M 3/22 - Dispositions de supervision, de contrôle ou de test

Abrégé

A method of controlling free phone calls places from within a secured premises through an institutional phone system generally includes assigning a unique access identifier to an individual caller upon entry into the secured premises; receiving a destination number from the individual caller within the secured premises, the destination number being associated with a telephone located outside the secured premises; determining if the destination number is a per se free number, and, if the destination number is not determined to be a per se free number: receiving the unique access identifier from the individual caller; validating the unique access identifier; and, if the unique access identifier is valid, processing a telephone call to the destination number.

Classes IPC  ?

• H04M 3/42 - Systèmes fournissant des fonctions ou des services particuliers aux abonnés
• H04M 3/38 - Dispositions de service gradué, c.-à-d. interdiction à quelques abonnés d'établir certaines connexions

Abrégé

A method of controlling free phone calls placed from within a secured premises through an institutional phone system generally includes assigning a unique access identifier to an individual caller upon entry into the secured premises; receiving a destination number from the individual caller within the secured premises, the destination number being associated with a telephone located outside the secured premises; determining if the destination number is a per se free number, and, if the destination number is not determined to be a per se free number: receiving the unique access identifier from the individual caller; validating the unique access identifier; and, if the unique access identifier is valid, processing a telephone call to the destination number.

Classes IPC  ?

• H04M 3/42 - Systèmes fournissant des fonctions ou des services particuliers aux abonnés
• H04W 12/06 - Authentification

Abrégé

A method of automatically distributing phone call recordings to interested parties generally includes associating one or more forwarding criteria with each of one or more interested parties, establishing a phone call from a calling party to a destination number through an institutional phone system, recording the phone call, and, if the phone call satisfies one or more forwarding criteria associated with one or more interested parties, automatically distributing the recording of the phone call to the at least one interested party associated with the satisfied one or more forwarding criteria. Distribution may be by e-mail, by uploading the recording to a website that interested parties (and preferably only interested parties) can access, by queuing the recordings for export to physical media, and/or through a voice mail system. Calls may be selected for distribution based on the caller, the called party, conversation content, call time, or any other suitable criteria.

Classes IPC  ?

• H04M 1/64 - Dispositions automatiques pour répondre aux appelsDispositions automatiques pour enregistrer des messages pour abonnés absentsDispositions pour enregistrer des conversations
• H04M 3/42 - Systèmes fournissant des fonctions ou des services particuliers aux abonnés
• H04M 3/22 - Dispositions de supervision, de contrôle ou de test

Abrégé

A system and method for the automated monitoring of inmate telephone calls as well as multi-modal search, retrieval and playback capabilities for said calls. A general term for such capabilities is multi-modal audio mining. The invention is designed to provide an efficient means for organizations such as correctional facilities to identify and monitor the contents of telephone conversations and to provide evidence of possible inappropriate conduct and/or criminal activity of inmates by analyzing monitored telephone conversations for events, including, but not limited to, the addition of third parties, the discussion of particular topics, and the mention of certain entities.

Classes IPC  ?

• G10L 15/22 - Procédures utilisées pendant le processus de reconnaissance de la parole, p. ex. dialogue homme-machine

Abrégé

Three-way call detection is an important component of correctional facility telephone equipment because it helps restrict calling access by certain persons to certain restricted telephone numbers. Various three-way call detection methods exist, but all of these implementations suffer from one major limitation—the detection accuracy is not as high as is desired by the industry. The present invention improves detection accuracy, using “steganography.” Steganography involves hiding one set of data or signals within another signal or carrier in such a way that its presence is virtually imperceptible to the end recipient, and potential even the originator of the carrier signal. Television producers use steganographic methods to encode data in video signals for security, distribution monitoring, piracy-control, and other reasons. The present invention involves a device that connects to a telephone, either at the line or handset interfaces, and produces a known signal that is steganographically hidden within the user's normal voice signal. Detection equipment, residing at another location, monitors signals on telephone calls and tests for the presence of the hidden signal or data generated by the invention. Once detection is achieved, appropriate action, such as terminating or recording the call, may be taken. Improved accuracy is achieved by choosing the appropriate hidden signal(s)—ones that never occur in the course of normal conversation and never get generated by telephone company equipment. Once detected, the presence of the signal guarantees the call was made to the restricted party from a particular phone line.

Classes IPC  ?

• H04M 3/42 - Systèmes fournissant des fonctions ou des services particuliers aux abonnés
• H04B 1/00 - Détails des systèmes de transmission, non couverts par l'un des groupes Détails des systèmes de transmission non caractérisés par le milieu utilisé pour la transmission

Produits et services

Computer software that converts recorded phone calls from voice files to text files and builds an investigative database making all text searchable

Produits et services

Computer case management software for the criminal justice system that manages offender records