Systems, apparatus, articles of manufacture, and methods for facilitating one-click returns are disclosed. Example instructions, when executed, cause at least one processor circuit to aggregate order information from at least one retailer; provide the aggregated order information to a consumer device, the aggregated order information representing one or more products that are available for return; in response to selection of a product to be returned, identify a proposed value for return of the product based on at least one of product information, transportation information, retailer information, or consumer information; provide the proposed value to the consumer device, the proposed value to be used as a default value for a return field, a selected value of the return field to be used in coordination of return of the product; and access a return instruction from the consumer device, the return instruction identifying the product to be returned and the selected value; and after access of the return instruction, communicate with a retailer associated with the product to coordinate return of the product based on the selected value.
G06F 3/0481 - Techniques d’interaction fondées sur les interfaces utilisateur graphiques [GUI] fondées sur des propriétés spécifiques de l’objet d’interaction affiché ou sur un environnement basé sur les métaphores, p. ex. interaction avec des éléments du bureau telles les fenêtres ou les icônes, ou avec l’aide d’un curseur changeant de comportement ou d’aspect
Systems, apparatus, articles of manufacture, and methods are disclosed to coordinate returns using Quick Response (QR) codes. An example non-transitory machine-readable storage medium includes instructions to cause programmable circuitry to at least: access a request based on a scan of a QR code, the request including an identifier of the QR code; determine whether the identifier is associated with an item for delivery; after a determination that the identifier is not associated with the item, cause display of a first user interface for association of the identifier with first transit information corresponding to the item; and after a determination that the item is associated with the first transit information, cause display of a second user interface to present second transit information corresponding to the item.
G06K 7/14 - Méthodes ou dispositions pour la lecture de supports d'enregistrement par radiation électromagnétique, p. ex. lecture optiqueMéthodes ou dispositions pour la lecture de supports d'enregistrement par radiation corpusculaire utilisant la lumière sans sélection des longueurs d'onde, p. ex. lecture de la lumière blanche réfléchie
09 - Appareils et instruments scientifiques et électriques
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Business management services provided on behalf of others using a digital representation of an individual using artificial intelligence, machine learning, voice cloning, and persona-emulation, namely, return management of merchandise, inventory management, business data analysis, and data collection and management relating to shipping, verification, returns, and exchanges of consumer products; Business information services provided to retailers, vendors, and service providers for use in validating product return eligibility, authenticating products, managing policies related to returns, exchanges, refunds, and price adjustments; Business assistance in the nature of facilitating negotiations with service providers, coordinating subscription modifications or cancellations, coordinating vendor follow-ups for small businesses, and managing consumer and business account relationships Downloadable computer software that initiates and manages customer service calls, appointments, reservations, inquiries, order placements, cancellations, modifications, and negotiations with third-party providers of consumer, business, and professional services using artificial intelligence, machine learning, voice cloning, and persona-emulation technology to create and manage a digital representation of an individual's identity, voice, and persona; Downloadable application programming interface (API) software for integrating a digital representation of an individual using artificial intelligence, machine learning, voice cloning, and persona-emulation into third-party systems and platforms; Downloadable software tools for assisting with and automating tasks related to subscription management, service cancellations or transfers, bill negotiations, product returns, exchanges, refunds, warranty and repair claims, price adjustments, appointment scheduling and modification, reservation management, order placement, event and travel bookings, ticket purchases, utility setup and cancellations, license or permit renewals, benefit claims, invoice or fee dispute resolutions, document requests, and donation or volunteer coordination, all using artificial intelligence, machine learning, voice cloning, and persona-emulation; Downloadable software in the nature of a mobile application for accessing a digital representation of an individual using artificial intelligence, machine learning, voice cloning, and persona-emulation that acts on behalf of the user to interact with consumer service departments, healthcare providers, insurers, financial institutions, entertainment and event vendors, travel and hospitality providers, educational institutions, government offices, utilities, home services, automotive services, legal and professional service providers, nonprofits, and retail or e-commerce merchants Providing temporary use of non-downloadable software for accessing an automated tool that features a digital representation of an individual that uses artificial intelligence, machine learning, voice cloning, and persona-emulation to act on behalf of the user to process product returns, exchanges, and refunds, manage subscriptions, including cancelling, pausing, or renewing streaming services, gym memberships, and other recurring accounts, negotiate bills and resolve disputes with service providers, make, modify, and cancel reservations and personal appointments, arrange for food and beverage orders, including dietary preference modifications and large catering requests, initiate warranty claims, product recalls, rebate submissions, and handle gift returns, coordinate pharmacy orders, contact healthcare providers for lab results, referrals, follow-up appointments, and filing and tracking insurance claims, close accounts at financial institutions and assists with fraud resolution, book tickets for movies, concerts, sporting events, and other entertainment, schedule government service appointments, renew licenses, and prepare and file benefit claims, handle utility service setups, cancellations, and outage reporting, coordinate volunteer schedules or donation setups with nonprofits, and manage vendor follow-ups, customer outreach, and appointment scheduling for small businesses; Software as a service (SAAS) featuring software that provides automated tools and APIs to facilitate consumer and business interactions on behalf of the user through the use of a digital representation of the individual using artificial intelligence, machine learning, voice cloning, and persona-emulation via global computer networks; Platform as a service (PAAS) featuring computer software platforms that provide automated tools and APIs to facilitate consumer and business interactions on behalf of the user through the use of a digital representation of an individual using artificial intelligence, machine learning, voice cloning, and persona-emulation; Application service provider (ASP) featuring application programming interface (API) software that integrates digital representation functionality using artificial intelligence and machine learning into third-party environments to represent the user's persona, voice, and identity while interacting with customer service representatives, automated phone systems, booking platforms, government portals, healthcare providers, financial institutions, and service channels authorized by the user
4.
SYSTEMS, METHODS, AND APPARATUS TO AUTOMATE CONSUMER ADVOCACY WITH A LARGE LANGUAGE MODEL
Systems, apparatus, articles of manufacture, and methods to automate consumer advocacy with a large language model are disclosed. Machine readable instructions may be executed to cause at least one programmable circuit to at least obtain a first message from a large language model based on a return request provided by a consumer, the return request associated with a previously purchased product to be returned to an entity, cause transmission of the first message to the entity to request authorization of the return of the previously purchased product, obtain a second message from the large language model, the second message based on the first message and a first response, the first response from the entity in response to the first message, cause transmission of the second message to the entity to continue the request to return the previously purchased product, and cause communication of a resolution message to the consumer.
G06Q 30/016 - Fourniture d’une assistance aux clients, p. ex. pour assister un client dans un lieu commercial ou par un service d’assistance après-vente
5.
SYSTEMS, METHODS, AND APPARATUS TO AUTOMATE CONSUMER ADVOCACY WITH A LARGE LANGUAGE MODEL
Systems, apparatus, articles of manufacture, and methods to automate consumer advocacy with a large language model are disclosed. Machine readable instructions may be executed to cause at least one programmable circuit to at least obtain a first message from a large language model based on a return request provided by a consumer, the return request associated with a previously purchased product to be returned to an entity, cause transmission of the first message to the entity to request authorization of the return of the previously purchased product, obtain a second message from the large language model, the second message based on the first message and a first response, the first response from the entity in response to the first message, cause transmission of the second message to the entity to continue the request to return the previously purchased product, and cause communication of a resolution message to the consumer.
G06Q 10/08 - Logistique, p. ex. entreposage, chargement ou distributionGestion d’inventaires ou de stocks
G06Q 20/40 - Autorisation, p. ex. identification du payeur ou du bénéficiaire, vérification des références du client ou du magasinExamen et approbation des payeurs, p. ex. contrôle des lignes de crédit ou des listes négatives
09 - Appareils et instruments scientifiques et électriques
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Return management services, namely, management of returned merchandise; business management services, namely, managing the exchange of goods for others; online tracking for others of product returns, exchanges and refunds for cost accounting and inventory management purposes; business data analysis; data collection and data management relating to shipping, verification, return, and exchange of consumer products; business information services provided to retailers and vendors for use in product return management, validation of product return eligibility, product authentication, and retailer product return policies; inventory management services for others Downloadable and recorded computer software tool using artificial intelligence and machine learning for automating processes relating to accepting and processing product returns, exchanges and refunds; downloadable application programming interface (API) software; downloadable software tool for assisting with accepting and processing product returns, exchanges and refunds using artificial intelligence and machine learning; downloadable mobile applications for accessing an automated tool for accepting and processing product returns, exchanges and refunds using artificial intelligence and machine learning; Downloadable computer software for accessing a tool for tracking and managing ongoing personal subscriptions, membership accounts, and service accounts using artificial intelligence and machine learning; downloadable and recorded computer software tool using artificial intelligence and machine learning for automating the filing and processing of warranty claims; downloadable and recorded computer software tool using artificial intelligence and machine learning for notifying consumers about product recalls; downloadable and recorded computer software tool using artificial intelligence and machine learning for rebate submissions and processing Providing temporary use of non-downloadable software for accessing an automated tool that helps to facilitate and process product returns, exchanges and refunds using artificial intelligence and machine learning; Software as a service (SAAS) services featuring software for accessing an automated tool that helps with processing electronic payments, authorizing financial transactions, managing and tracking electronic payment information and facilitating e-commerce services for others, namely, for allowing users to perform electronic business transactions via a global computer network using artificial intelligence and machine learning; Software as a service (SAAS) featuring software for accessing an automated tool for tracking, monitoring, and analyzing return analytics, user behavior, and customer satisfaction; application service provider featuring application programming interface (API) software using artificial intelligence and machine learning; Platform as a service (PAAS) featuring computer software platforms for accessing an automated tool for accepting and processing product returns, exchanges and refunds using artificial intelligence and machine learning; providing temporary use of online, non-downloadable financial software platforms for accessing a tool for facilitating financial transactions to enable a customer to purchase, return, or exchange goods using artificial intelligence and machine learning; Software as a service (SAAS) services featuring software for accessing a tool for tracking and managing ongoing personal subscriptions, membership accounts, and service accounts using artificial intelligence and machine learning; Providing temporary use of non-downloadable software for accessing an automated tool that helps to facilitate and process warranty claims using artificial intelligence and machine learning; Providing temporary use of non-downloadable software for accessing an automated tool that helps to facilitate notifying consumers about product recalls using artificial intelligence and machine learning; Providing temporary use of non-downloadable software for accessing an automated tool that helps to facilitate and process rebates using artificial intelligence and machine learning
09 - Appareils et instruments scientifiques et électriques
39 - Services de transport, emballage et entreposage; organisation de voyages
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Return management services, namely, management of returned merchandise; business management services, namely, managing the exchange of goods for others; online tracking for others of product returns, exchanges and refunds for cost accounting and inventory management purposes; business data analysis; data collection and data management relating to shipping, verification, return, and exchange of consumer products; business information services provided to retailers and vendors for use in product return management, validation of product return eligibility, product authentication, and retailer product return policies; inventory management services for others Downloadable software for accepting and processing product returns, exchanges and refunds; downloadable application programming interface (API) software; downloadable software for the provision of a platform for accepting and processing product returns, exchanges and refunds; downloadable mobile applications for accepting and processing product returns, exchanges and refunds; Downloadable computer software for tracking and managing ongoing personal subscriptions, membership accounts, and service accounts Supply chain logistics and reverse logistics services, namely, coordinating and facilitating the storage, transportation, shipping and delivery of goods for others by air, rail, ship or truck Software as a service (SAAS) services featuring software for accepting and processing product returns, exchanges and refunds; providing temporary use of non-downloadable software for accepting and processing product returns, exchanges and refunds; Software as a service (SAAS) services featuring software for processing electronic payments, authorizing financial transactions, managing and tracking electronic payment information and facilitating e-commerce services for others, namely, for allowing users to perform electronic business transactions via a global computer network; Software as a service (SAAS) featuring software for tracking, monitoring, and analyzing return analytics, user behavior, and customer satisfaction; application service provider featuring application programming interface (API) software; Platform as a service (PAAS) featuring software for accepting and processing product returns, exchanges and refunds; providing temporary use of online, non-downloadable financial software platforms for facilitating financial transactions to enable a customer to purchase, return, or exchange goods; Software as a service (SAAS) services featuring software for tracking and managing ongoing personal subscriptions, membership accounts, and service accounts
09 - Appareils et instruments scientifiques et électriques
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Downloadable application programming interface (API) software for exchanging data across platforms, applications, and services; Downloadable computer software for use as an application programming interface (API); Downloadable computer software for facilitating data transfers and data integration; Downloadable computer software using artificial intelligence for enhancing data transfers and data integration; Downloadable application programming interface (API) software for enabling automation and optimization of data transfer, integration and standardization through language-based programming Application service provider featuring application programming interface (API) software; Software as a service (SAAS) services featuring software for exchanging data across platforms, applications, and services; Software as a service (SAAS) services featuring software using artificial intelligence for enhancing data transfers and data integration; Platform as a service (PAAS) featuring computer software platforms for supporting data transfer and data integration workflows; Software as a service (SAAS) featuring software for enabling automation and optimization of processes through language-based programming; Platform as a service (PAAS) featuring computer software platforms for enabling automation and optimization of processes through language-based programming; computer consulting services, namely, computer consulting services in the field of data migration and data analytics; consulting services, namely, evaluation of computer programs and systems to ensure seamless exchange of large-scale data
09 - Appareils et instruments scientifiques et électriques
39 - Services de transport, emballage et entreposage; organisation de voyages
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Return management services, namely, management of returned merchandise; business management services, namely, managing the exchange of goods for others; online tracking for others of product returns, exchanges and refunds for cost accounting and inventory management purposes; business data analysis; data collection and data management relating to shipping, verification, return, and exchange of consumer products; business information services provided to retailers and vendors for use in product return management, validation of product return eligibility, product authentication, and retailer product return policies; inventory management services for others Downloadable software for accepting and processing product returns, exchanges and refunds; downloadable application programming interface (API) software; downloadable software for the provision of a platform for accepting and processing product returns, exchanges and refunds; downloadable mobile applications for accepting and processing product returns, exchanges and refunds; Downloadable computer software for tracking and managing ongoing personal subscriptions, membership accounts, and service accounts Supply chain logistics and reverse logistics services, namely, coordinating and facilitating the storage, transportation, shipping and delivery of goods for others by air, rail, ship or truck Software as a service (SAAS) services featuring software for accepting and processing product returns, exchanges and refunds; providing temporary use of non-downloadable software for accepting and processing product returns, exchanges and refunds; Software as a service (SAAS) services featuring software for processing electronic payments, authorizing financial transactions, managing and tracking electronic payment information and facilitating e-commerce services for others, namely, for allowing users to perform electronic business transactions via a global computer network; Software as a service (SAAS) featuring software for tracking, monitoring, and analyzing return analytics, user behavior, and customer satisfaction; application service provider featuring application programming interface (API) software; Platform as a service (PAAS) featuring software for accepting and processing product returns, exchanges and refunds; providing temporary use of online, non-downloadable financial software platforms for facilitating financial transactions to enable a customer to purchase, return, or exchange goods; Software as a service (SAAS) services featuring software for tracking and managing ongoing personal subscriptions, membership accounts, and service accounts
09 - Appareils et instruments scientifiques et électriques
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Downloadable application programming interface (API) software for building automation workflows; Downloadable computer software for use as an application programming interface (API); Downloadable computer software for supporting artificial intelligence and machine learning workflows; Downloadable computer software using artificial intelligence for enhancing business processes; Downloadable application programming interface (API) software for enabling automation and optimization of processes through language-based programming Application service provider featuring application programming interface (API) software; Software as a service (SAAS) services featuring software for supporting artificial intelligence and machine learning workflows; Software as a service (SAAS) services featuring software using artificial intelligence for enhancing business processes; Platform as a service (PAAS) featuring computer software platforms for supporting artificial intelligence and machine learning workflows; Software as a service (SAAS) featuring software for enabling automation and optimization of processes through language-based programming; Platform as a service (PAAS) featuring computer software platforms for enabling automation and optimization of processes through language-based programming; computer consulting services, namely, computer consulting services in the field of data analytics and reporting capabilities for monitoring and optimizing workflows; consulting services, namely, evaluation of computer programs and systems to ensure compliance with industry standards and regulations
09 - Appareils et instruments scientifiques et électriques
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Return management services, namely, management of returned merchandise; business management services, namely, managing the exchange of goods for others; online tracking for others of product returns, exchanges and refunds for cost accounting and inventory management purposes; business data analysis; data collection and data management relating to shipping, verification, return, and exchange of consumer products; business information services provided to retailers and vendors for use in product return management, validation of product return eligibility, product authentication, and retailer product return policies; inventory management services for others Downloadable and recorded computer software tool using artificial intelligence and machine learning for automating processes relating to accepting and processing product returns, exchanges and refunds; downloadable application programming interface (API) software; downloadable software tool for assisting with accepting and processing product returns, exchanges and refunds using artificial intelligence and machine learning; downloadable mobile applications for accessing an automated tool for accepting and processing product returns, exchanges and refunds using artificial intelligence and machine learning; Downloadable computer software for accessing a tool for tracking and managing ongoing personal subscriptions, membership accounts, and service accounts using artificial intelligence and machine learning; downloadable and recorded computer software tool using artificial intelligence and machine learning for automating the filing and processing of warranty claims; downloadable and recorded computer software tool using artificial intelligence and machine learning for product recalls; downloadable and recorded computer software tool using artificial intelligence and machine learning for rebate submissions and processing Providing temporary use of non-downloadable software for accessing an automated tool that helps to facilitate and process product returns, exchanges and refunds using artificial intelligence and machine learning; Software as a service (SAAS) services featuring software for accessing an automated tool that helps with processing electronic payments, authorizing financial transactions, managing and tracking electronic payment information and facilitating e-commerce services for others, namely, for allowing users to perform electronic business transactions via a global computer network using artificial intelligence and machine learning; Software as a service (SAAS) featuring software for accessing an automated tool for tracking, monitoring, and analyzing return analytics, user behavior, and customer satisfaction; application service provider featuring application programming interface (API) software using artificial intelligence and machine learning; Platform as a service (PAAS) featuring software for accessing an automated tool for accepting and processing product returns, exchanges and refunds using artificial intelligence and machine learning; providing temporary use of online, non-downloadable financial software platforms for accessing a tool for facilitating financial transactions to enable a customer to purchase, return, or exchange goods using artificial intelligence and machine learning; Software as a service (SAAS) services featuring software for accessing a tool for tracking and managing ongoing personal subscriptions, membership accounts, and service accounts using artificial intelligence and machine learning; Providing temporary use of non-downloadable software for accessing an automated tool that helps to facilitate and process warranty claims using artificial intelligence and machine learning; Providing temporary use of non-downloadable software for accessing an automated tool that helps to facilitate product recalls using artificial intelligence and machine learning; Providing temporary use of non-downloadable software for accessing an automated tool that helps to facilitate and process rebates using artificial intelligence and machine learning
09 - Appareils et instruments scientifiques et électriques
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Downloadable application programming interface (API) software for building automation workflows; Downloadable computer software for use as an application programming interface (API); Downloadable computer software for supporting artificial intelligence and machine learning workflows; Downloadable computer software using artificial intelligence for enhancing business processes; Downloadable application programming interface (API) software for enabling automation and optimization of processes through language-based programming Application service provider featuring application programming interface (API) software; Software as a service (SAAS) services featuring software for supporting artificial intelligence and machine learning workflows; Software as a service (SAAS) services featuring software using artificial intelligence for enhancing business processes; Platform as a service (PAAS) featuring computer software platforms for supporting artificial intelligence and machine learning workflows; Software as a service (SAAS) featuring software for enabling automation and optimization of processes through language-based programming; Platform as a service (PAAS) featuring computer software platforms for enabling automation and optimization of processes through language-based programming; computer consulting services, namely, computer consulting services in the field of data analytics and reporting capabilities for monitoring and optimizing workflows; consulting services, namely, evaluation of computer programs and systems to ensure compliance with industry standards and regulations
09 - Appareils et instruments scientifiques et électriques
39 - Services de transport, emballage et entreposage; organisation de voyages
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Return management services, namely, management of returned merchandise; business management services, namely, managing the exchange of goods for others; online tracking for others of product returns, exchanges and refunds for cost accounting and inventory management purposes; business data analysis; data collection and data management relating to shipping, verification, return, and exchange of consumer products; business information services provided to retailers and vendors for use in product return management, validation of product return eligibility, product authentication, and retailer product return policies; inventory management services for others Downloadable software for accepting and processing product returns, exchanges and refunds; downloadable application programming interface (API) software; downloadable software for the provision of a platform for accepting and processing product returns, exchanges and refunds; downloadable mobile applications for accepting and processing product returns, exchanges and refunds; Downloadable computer software for tracking and managing ongoing personal subscriptions, membership accounts, and service accounts Supply chain logistics and reverse logistics services, namely, coordinating and facilitating the storage, transportation, shipping and delivery of goods for others by air, rail, ship or truck Software as a service (SAAS) services featuring software for accepting and processing product returns, exchanges and refunds; providing temporary use of non-downloadable software for accepting and processing product returns, exchanges and refunds; Software as a service (SAAS) services featuring software for processing electronic payments, authorizing financial transactions, managing and tracking electronic payment information and facilitating e-commerce services for others, namely, for allowing users to perform electronic business transactions via a global computer network; Software as a service (SAAS) featuring software for tracking, monitoring, and analyzing return analytics, user behavior, and customer satisfaction; application service provider featuring application programming interface (API) software; Platform as a service (PAAS) featuring software for accepting and processing product returns, exchanges and refunds; providing temporary use of online, non-downloadable financial software platforms for facilitating financial transactions to enable a customer to purchase, return, or exchange goods; Software as a service (SAAS) services featuring software for tracking and managing ongoing personal subscriptions, membership accounts, and service accounts
09 - Appareils et instruments scientifiques et électriques
35 - Publicité; Affaires commerciales
39 - Services de transport, emballage et entreposage; organisation de voyages
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Downloadable software for accepting and processing product returns, exchanges and refunds; downloadable application programming interface (API) software; downloadable software for the provision of a platform for accepting and processing product returns, exchanges and refunds; downloadable mobile applications for accepting and processing product returns, exchanges and refunds; Downloadable computer software for tracking and managing ongoing personal subscriptions, membership accounts, and service accounts Return management services, namely, management of returned merchandise; business management services, namely, managing the exchange of goods for others; online tracking for others of product returns, exchanges and refunds for cost accounting and inventory management purposes; business data analysis; data collection and data management relating to shipping, verification, return, and exchange of consumer products; business information services provided to retailers and vendors for use in product return management, validation of product return eligibility, product authentication, and retailer product return policies; inventory management services for others Supply chain logistics and reverse logistics services, namely, coordinating and facilitating the storage, transportation, shipping and delivery of goods for others by air, rail, ship or truck Software as a service (SAAS) services featuring software for accepting and processing product returns, exchanges and refunds; providing temporary use of non-downloadable software for accepting and processing product returns, exchanges and refunds; Software as a service (SAAS) services featuring software for processing electronic payments, authorizing financial transactions, managing and tracking electronic payment information and facilitating e-commerce services for others, namely, for allowing users to perform electronic business transactions via a global computer network; Software as a service (SAAS) featuring software for tracking, monitoring, and analyzing return analytics, user behavior, and customer satisfaction; application service provider featuring application programming interface (API) software; Platform as a service (PAAS) featuring software for accepting and processing product returns, exchanges and refunds; providing temporary use of online, non-downloadable financial software platforms for facilitating financial transactions to enable a customer to purchase, return, or exchange goods; Software as a service (SAAS) services featuring software for tracking and managing ongoing personal subscriptions, membership accounts, and service accounts
09 - Appareils et instruments scientifiques et électriques
35 - Publicité; Affaires commerciales
39 - Services de transport, emballage et entreposage; organisation de voyages
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Downloadable software for accepting and processing product returns, exchanges and refunds; downloadable application programming interface (API) software; downloadable software for the provision of a platform for accepting and processing product returns, exchanges and refunds; downloadable mobile applications for accepting and processing product returns, exchanges and refunds; Downloadable computer software for tracking and managing ongoing personal subscriptions, membership accounts, and service accounts Return management services, namely, management of returned merchandise; business management services, namely, managing the exchange of goods for others; online tracking for others of product returns, exchanges and refunds for cost accounting and inventory management purposes; business data analysis; data collection and data management relating to shipping, verification, return, and exchange of consumer products; business information services provided to retailers and vendors for use in product return management, validation of product return eligibility, product authentication, and retailer product return policies; inventory management services for others Supply chain logistics and reverse logistics services, namely, coordinating and facilitating the storage, transportation, shipping and delivery of goods for others by air, rail, ship or truck Software as a service (SAAS) services featuring software for accepting and processing product returns, exchanges and refunds; providing temporary use of non-downloadable software for accepting and processing product returns, exchanges and refunds; Software as a service (SAAS) services featuring software for processing electronic payments, authorizing financial transactions, managing and tracking electronic payment information and facilitating e-commerce services for others, namely, for allowing users to perform electronic business transactions via a global computer network; Software as a service (SAAS) featuring software for tracking, monitoring, and analyzing return analytics, user behavior, and customer satisfaction; application service provider featuring application programming interface (API) software; Platform as a service (PAAS) featuring software for accepting and processing product returns, exchanges and refunds; providing temporary use of online, non-downloadable financial software platforms for facilitating financial transactions to enable a customer to purchase, return, or exchange goods; Software as a service (SAAS) services featuring software for tracking and managing ongoing personal subscriptions, membership accounts, and service accounts
