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2025
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P/S
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Downloadable computer software for managing, automating, and facilitating customer support and co... |
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2022
|
Invention
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Predictive customer satisfaction system and method. A computer-implemented method of predicting c... |
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2021
|
P/S
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audio and video conferencing services; cloud-based computer telephony services; internet telephon... |
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Invention
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System and method for determining a purpose of a call. A computer-implemented method of predictin... |
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Invention
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Automated creation, testing, training, adaptation and deployment of new artificial intelligence (... |
|
|
Invention
|
Predictive customer satisfaction system and method.
A computer-implemented method of predicting ... |
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2020
|
Invention
|
System and method for smart feedback cancellation. A system and method are described for automati... |
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Invention
|
Chroma detection among music, speech, and noise. Audio data describing an audio signal may be rec... |
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P/S
|
Downloadable computer telephony software featuring software applications for unified communicatio... |
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Invention
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Apparatus of a knowledge graph to enhance the performance and controllability of neural ranking e... |
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2019
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Invention
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On premises gateways interconnecting voip systems, the public switched telephone network and priv... |
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Invention
|
Maintainable and scalable pipeline for automatic speech recognition language modeling. Audio data... |
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|
Invention
|
Using transport layer protocol packet headers to encode application layer attributes in an audiov... |
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Invention
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Smart voice enhancement architecture for tempo tracking among music, speech, and noise. Audio dat... |
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|
Invention
|
Universal, proactive, and dynamic scaling of computing resources. A proactive autoscaling system ... |
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Invention
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Smart noise cancellation. A system and method are described for smart noise cancellation. In some... |
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Invention
|
Fully integrated voice over internet protocol (voip), audiovisual over internet protocol (avoip),... |
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Invention
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Automatically providing directives to parties to audio calls in real-time while the calls are occ... |
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2018
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Invention
|
On premises gateways interconnecting voip systems the public switched telephone network and priva... |
|
|
P/S
|
downloadable computer telephony software featuring software applications for unified communicatio... |
|
|
Invention
|
Method and system for vector representation of linearly progressing entities. A method and system... |
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|
Invention
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Method and system for a user-specific cognitive unit that enhances generic recommendation systems... |
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2017
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Invention
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Semantic interface definition language for action discovery in cloud services and smart devices. ... |
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Invention
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Method and system for semi-supervised semantic task management from semi-structured heterogeneous... |
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2016
|
Invention
|
System and method for intelligent resource ranking and retrieval. A computer-implemented machine-... |
|
|
P/S
|
audio and video conferencing services; Cloud-based computer telephony services; internet telephon... |
|
|
P/S
|
downloadable computer software for capturing, indexing, searching, organizing, managing, sharing,... |
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2015
|
Invention
|
Domain trusted video network. A dynamic video communications system provides real time provisioni... |
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2014
|
Invention
|
Automatic initiation of a collaborative session. A method includes a conference facilitation serv... |
