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2026
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P/S
|
Software as a service (SaaS) featuring artificial intelligence software for automated two-way com... |
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2023
|
P/S
|
Providing non-downloadable computer software for use in obtaining and storing digital data repres... |
|
|
Invention
|
Topic-based semantic search of electronic documents based on machine learning models from bayesia... |
|
|
Invention
|
Summarizing conversational speech. Embodiments are directed to summarizing conversational speech.... |
|
|
P/S
|
Providing online non-downloadable computer software for use in obtaining and storing digital data... |
|
2022
|
Invention
|
Dialog analysis using voice energy level. A computer-implemented method for analyzing whether a p... |
|
|
Invention
|
Performance score determiner for binary signal classifiers.
There are disclosed devices, system ... |
|
|
Invention
|
Generating training datasets for a supervised learning topic model from outputs of a discovery to... |
|
|
Invention
|
Determining conversational structure from speech. Embodiments are directed to organizing conversa... |
|
|
Invention
|
Pitman-yor process topic modeling pre-seeded by keyword groupings. In one embodiment, the disclos... |
|
|
Invention
|
Tracking specialized concepts, topics, and activities in conversations. Embodiments are directed ... |
|
|
Invention
|
Determining topics and action items from conversations. Embodiments are directed to organizing co... |
|
2021
|
Invention
|
Automatic classification of phone calls using representation learning based on the hierarchical p... |
|
|
Invention
|
Call tracking. There are disclosed systems and methods for facilitating communications between in... |
|
2020
|
P/S
|
Ad serving, namely, placing advertisements on websites for others using specialized computer soft... |
|
|
Invention
|
Detecting extraneous topic information using artificial intelligence models. Systems and methods ... |
|
|
P/S
|
Software as a service (SAAS) services for analyzing calls; Software as a service (SAAS) services ... |
|
|
Invention
|
Signal discovery using artificial intelligence models. Systems and methods for improving call top... |
|
|
P/S
|
Software as a service (SAAS) services featuring software that uses computer-implemented artificia... |
|
2019
|
Invention
|
Desired signal spotting in noisy, flawed environments. There are disclosed devices, system and me... |
|
|
Invention
|
Binary signal classifiers that tolerate incorrect training data. There are disclosed devices, sys... |
|
|
Invention
|
Performance score determiner for binary signal classifiers. There are disclosed devices, system a... |
|
|
P/S
|
Telecommunication services, namely, automatic routing of calls to third parties based on marketin... |
|
|
P/S
|
Business marketing services for others, namely, business records management in the field of recor... |
|
|
P/S
|
Telecommunications services, namely, providing access to telecommunication networks for use of th... |
|
2018
|
Invention
|
System, method, and computer program product for automatically analyzing and categorizing phone c... |
|
2017
|
P/S
|
Software as a Service (SAAS) services featuring software for integrating customer relationship ma... |
|
|
Invention
|
System and method for automatically detecting undesired calls. A system is provided for thwarting... |
|
|
Invention
|
Processing unwanted calls. Methods and systems for reducing the impact of fraudulent or spam call... |
|
|
Invention
|
System, method, and computer program product for call tracking using caller identification in cro... |
|
2016
|
Invention
|
Methods and systems for data transfer and campaign management. An online and offline communicatio... |
|
2015
|
Invention
|
Methods and systems for routing calls. An online and offline communication processing and trackin... |
|
|
Invention
|
Systems and methods of processing inbound calls. Methods and systems for reducing the impact of f... |
|
|
Invention
|
Methods and systems for routing calls in a marketing campaign. An online and offline communicatio... |
|
|
Invention
|
Phone fraud deterrence system for use with toll free and other fee generating numbers. An automat... |
|
2014
|
P/S
|
Application service provider (ASP) services, Software as a service (SAAS) services and Platform a... |
|
|
Invention
|
Phone-call triggered system and method for transmitting information via network-enabled server. I... |
|
|
Invention
|
Methods and systems for processing and managing communications. An online and offline communicati... |
|
|
Invention
|
Systems, method, and computer program product for cross-channel customer relationship management ... |
|
2012
|
Invention
|
System and method for emulating call center screen-pop application. A system and method establish... |
|
|
Invention
|
System, method, and computer program product for tracking calls. A system, method, and computer p... |
|
2011
|
Invention
|
System and method to analyze human voice conversations. A system and method for analyzing convers... |
|
|
P/S
|
Advertising and advertisement services; advertising and marketing; advertising and promotion serv... |
|
|
P/S
|
Business marketing services for others, namely, tracking and monitoring calls in response to adve... |
|
2009
|
Invention
|
Methods and systems for processing and managing telephonic communications. The present invention ... |
